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blankseplocked Dear CCP (A Letter About Live Events)
 
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Jack Lo
Posted - 2011.07.29 04:36:00 - [91]
 

signed. these things are fun. please let us do them.

Ris Dnalor
Minmatar
Fleet of Doom
Posted - 2011.07.29 05:21:00 - [92]
 

Originally by: CCP Dropbear
Hey guys. Thank you for speaking up. The /signed stuff is kind of unnecessary. I say that only so you know you don't have to get your whole fleet to mobilize on the forums just to be heard (not that it hurts the thread's profile...). We tend to look pretty hard for any feedback we can get on events, and have lots of CCP'ers who do so for us as well.

I'll keep it fairly simple: we try to maximize involvement, it's a goal of live events, and it appears this time we dropped the ball on involving a whole bunch of you. For that, we're sorry, and we'll be looking to improve in the future (based off the feedback we get, just like this). The documentation I have on the events in question show they lasted for at least an hour each time, so chances are you just missed the boat by a little bit. Completely unintentional at our end, and something that can happen with a shorter event.

Events run for only a certain duration because of many things; how much time the event runner has available (a minimum of an hour), the event has a specific time limit, or because the system is getting overpopulated and we are concerned about impacting performance.

Often in the busy state of running an event, we might not be able to notice that a fleet is forming, particularly if they don't announce it anywhere and rally off-grid or in another system. We'll do what we can to be more aware of gathering fleets, but I have to ask that you guys help us out here too and make it known if more people are inbound. Based on that information, we can often extend the event.

And we'll try run some longer "pew pew" events too. Smile


really? would you have given a written response if one person posted this and noone signed? Pretty ****ing doubtful. And the written response is what is giving these folks the understanding that you're listening. And that's important.

Now, it'd be real simple when you are running a live event to post enough information to let folks know, for example, "If you're going to arrive later than xx:xx you'll likely have missed the fight." -- Which tells people to hurry the hell up, or to not bother. Prevents having butt-hurt paying customers, which I'd think would be a good thing.

Customer service isn't rocket-science, it's just being courteous and respectful to the folks that indirectly pay your wages. Common sense really.

xVx dreadnaught
Caldari
Rodents of Unusual Size
Posted - 2011.07.29 06:07:00 - [93]
 

I know these must be difficult for CCP to organize, and that everyone involved in the live events is working hard to provide a unique experience for the players each time and we do respect the hell out of that. You guys are doing a good job, I just think more warning/longer duration and more rewards would make live event incursions more enjoyable for both sides.

Kapitain Zino
Caldari
Posted - 2011.07.29 06:52:00 - [94]
 

Signed

Najenna
Minmatar
Minmatar and Gallente Association
Posted - 2011.07.29 07:01:00 - [95]
 

/Signed

Belinik
Posted - 2011.07.29 09:10:00 - [96]
 

/Signed

Riozuil
Posted - 2011.07.29 09:25:00 - [97]
 

Edited by: Riozuil on 29/07/2011 09:37:16
I did my first Live Event the other day and found it to be pretty enjoyable. The fact that the players are not only allowed but encouraged to roleplay for the duration of the event is a very cool concept, but after fighting for what seemed like forever with a massive fleet constantly firing upon the Citizen the ONLY reward was a killmail saying I was 30-somethingth top damage dealer. The two or three Faction mods that dropped were whisked away by some kid in a frig before anything could be done about it, and I was left wondering what the return on my hour of fleet organization and role playing had brought me. It turned out to be a lot of nothing, which I found to be rather dissapointing. I must re-iterate that I very much enjoyed the gameplay, but after so much ammo being expended from my blasters, I was hoping for... well something. Just a thought, maybe the Live events could be awarded in some of the same way a regular incursion sites, based on the DPS output of certain fleets or players. LP as a reward for defending a system without prompting from the local authorities seems like a reasonable form of compensation, perhaps from CONCORD or maybe even the Local government, say Amarr LP for LE in Amarr systems.

I dont want to bash on CCP, because these events are a fun way to have interaction between players, NPCs and Admins, but some return on the investment of time and in game resources would be appreciated Smile

Mandrid Mandragoran
Amarr
StarFleet Enterprises
BricK sQuAD.
Posted - 2011.07.29 16:38:00 - [98]
 

I am surprised CCP actually responded to this thread... a good surprised. :-) Thank you. ^_^

Though, I must disagree one one of your points - the numerous "/signed" by distinct pilots was most definitely necessary. The number of posts on a thread can be a good metric to show just how big of an issue something is.

To use a recent issue as a parallel, if many pilots dislike the idea of AUR, and numerous threads spawn expressing that dislike of AUR, and clothing, monocles, etc, it would be tyrannical to lock those threads simply because they are redundant or repetitive.

If you promote free speech, and you will get true, honest, and useful feedback from your customers.

JC Ferguson
Federal Navy Academy
Posted - 2011.07.29 18:41:00 - [99]
 

ITT CCP apologizes for getting it right.

If you insist on peeing in the sandbox with these live events instead of dedicating what few available FiS resources you have to fixing your broken game (or even just going afk for a few hours in a known bot hotbed would be a better use of your time,) you should certainly not be offering big rewards for participation. For the average RPing fanboi, the honor and once-in-a-lifetime thrill of interacting with a real live CCP dev should be reward enough. If it isn't, let him roleplay that he got something really neat.

You also shouldn't be catering to one group or another or 'waiting' for people to show up. You snooze, you lose. This still is EVE, right?

Jack Haydn
Valar Morghulis.
Get Off My Lawn
Posted - 2011.07.29 19:19:00 - [100]
 

People won't tell about fleets forming because they have had bad experiences with the Live Event dropping right onto them, e.g. on stations, rally points, etc.

Suggestion: Establish some NPC/default behavior routines a Dev can kick off when starting a LE. Like, Dev decides to run a LE in System xyz. So he pushes BUTAN on your backend system and whs start popping up with some random rats coming out. The usual stuff, nothing you would need the actual attendance of a dev for. Let this thing start like half an hour or an hour before the dev actually has time to run the event. This gives people time to rally up and the dev won't be bored to hell, waiting. After some time, the dev can take over and the fleet will hopefully be formed and fun can be had.

Nyio
Gallente
Federal Navy Academy
Posted - 2011.07.29 19:41:00 - [101]
 

I tried to join a few of those live events when they first started to do them,
and I think what the OP is talking about has always been a "problem".

I remember deciding that anything over max 18 jumps away would not be worth the effort to get set and travel to.
Unless it was intel from that ihavereturned.com site, which I don't know if it's still in operation.

So Signed/Tl;Dr:
Dear CCP, please look into making these events bit longer lasting and a bit easier to predict and get ready for.

Kelon Darklight
Posted - 2011.07.29 20:45:00 - [102]
 

Edited by: Kelon Darklight on 29/07/2011 20:45:52
For the DEVs, the fleet tend to x up in BTL Pub, The Ditanian Fleet, or SynePublic for these events, may want to keep an eye on those channels.

Kelon Darklight

Esan Vartesa
East Khanid Trading
Khanid Trade Syndicate
Posted - 2011.07.29 23:35:00 - [103]
 

The last thing I want to do is put the idea in anyone at CCP's heads that Dropbear should be doing anything other than the amazing work he does with Eve's storylines, but it would certainly be a positive development if all of CCP's communication with the playerbase were as respectful and as clear as his always is.

There's a reason CCP Dropbear is everyone's favourite CCP employee.

I was there. The buildup of anticipation as the fleet came together was amazing, and I think it was that buildup that made the let-down at the end so painful for so many. Note that the fleet did make it to the last encounter site at the very last moment, and we did shoot a handful of Sansha as they were escaping through the wormhole.

Now, I've run live events in another game before. Much smaller-scale mind you, say 30-40 participants, but the feel is pretty much the same. Sometimes, as GM you find that the players take too long, or don't pick up on what you feel is a very obvious clue, and it gets frustrating. But you have to remember that you're running the event for their benefit. If they take too long, you bring the fight to them. If you have to leave, you do something like mock them for their slow response, but in a combat-related event you at least spawn some leftovers for them to clean up first.

It was probably the fact that we were all heading to the site fully believing that we were going to have some fun, and the event ended without so much as a "We win, you lose, ahahahaha!!" goodbye. But thank you Dropbear, your response honestly made me feel much better about the whole thing.

Hopefully, both sides in this will learn from it and that will make for better future events for everyone.

Esan Vartesa
East Khanid Trading
Khanid Trade Syndicate
Posted - 2011.07.29 23:39:00 - [104]
 

Oh, and one more thought.

Live events are fun. People participate and enjoy them not just because it's something different, but because it's something random. You just don't know what's about to happen next, unlike much of the rest of Eve's PvE content. That makes the experience very worthwhile.

That experience IS the reward. Please don't diminish it by making it all about loot. Those that make complaints about it "not being worth their time" are missing the point.


Demerlis
Posted - 2011.07.30 05:10:00 - [105]
 

Live events coincide with unfolding of EVE lore. That is the reward.
I wasted a bunch of time flying to a live event before as well only to miss it. In that respect it would be nicer if they could last longer.
Paying for the game means you can log in and pewpew or grind isk or go to a live event.

Guthris
Neotronix Defensive Solutions
Posted - 2011.07.30 09:09:00 - [106]
 

Edited by: Guthris on 30/07/2011 09:10:25

Hey maybe it issnt CCP's fault. Given that the average live event fleet takes OVER 60 minutes to mobalise.

Live events are done in character, if the Slave is done with its mission and capsuleers still havent show up, why stay?

Stop b*tching and whinging and just get your sh*t together. Back a year ago FCORD fleets took about 30 minutes to mobalise. That time has more then doubled in the second itteration of live events.

(edit to fool censor filter)

xVx dreadnaught
Caldari
Rodents of Unusual Size
Posted - 2011.07.31 09:18:00 - [107]
 

Originally by: Guthris
Edited by: Guthris on 30/07/2011 09:10:25

Hey maybe it issnt CCP's fault. Given that the average live event fleet takes OVER 60 minutes to mobalise.

Live events are done in character, if the Slave is done with its mission and capsuleers still havent show up, why stay?

Stop b*tching and whinging and just get your sh*t together. Back a year ago FCORD fleets took about 30 minutes to mobalise. That time has more then doubled in the second itteration of live events.

(edit to fool censor filter)


Last live event I was at we were formed up in 30 minutes. Just as we jumped into system the event was finished. The reason if any delay is happening is because of teasing events like that. That are only open for a few minutes and then down again. no one wants to burn 30 jumps for nowt.

I have heard that there have been some rather successful events since then and good for both sides. I hear it was enjoyable and I hope to be online for the next few.

Freelancer117
Posted - 2011.07.31 20:31:00 - [108]
 

/me signed

Ammzi
Posted - 2011.07.31 21:03:00 - [109]
 

Edited by: Ammzi on 31/07/2011 21:03:47
CCP Dropbear

We really appreciate you responding in this thread and personally I have been in several live events recently and it has been enjoyable everytime.
Whenever we get reports of a Live Event occurring (in our almost 1000 + online at prime-time incursion channels) we quickly stage a point, appoint an FC, start forming up and calling for reinforcements from everywhere in EVE. LITERALLY everywhere!

Now a bit of advice. If you do run for an hour, please check local count and the adjacent system local count. We will most likely always stage one jump off at a station or similar.
When you see local spike or getting overpopulated, that is a GOOD thing, not a bad thing as you seem to point out. That is because our forces are arriving and we are only minutes short of delivering a siginificant punch to you.

The reason to why we don't always stage in the same system is due to the incidents where we were engaged prematurely on our staging point, be it a planet, station or stargate and hence we can not arrogantly throw fleets and millions (billions) of ISK into space without proper preparation which is really what we ow those pilots who have been travelling and stressfully fitting out their ships for the engagement.
If we are gonna do it, we are gonna do it WELL - or else there is simply no point in doing it.
That's the motto ...

VARANUS65
Posted - 2011.08.01 03:19:00 - [110]
 

what good would it be to call it a ;live event and a suprise attack if ccp tell's us a head of time? . every one in btl talsk about part of the compation is the ability to rase a fleet in a short time (yes ) if.so why should it change for anything alse ?. i like the live events but i want them to stay as they are ,as i joined eve to have fun not always worry about making isk


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