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blankseplocked Why is CCP taking 25 x2 out of my account?
 
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Greenruby
Posted - 2011.07.08 14:28:00 - [1]
 

I have not bought anything in eve and only have one account assigned to this card, Why was i builled as below?

05/07/2011 PAID ITEM FEE CARD PAYMENT TO CCP LTD,14.95 EUR, RATE 0.87/ ON 16-05-2011 (INTERNATIONAL 25.00
05/07/2011 PAID ITEM FEE OVERSEAS TRANSACTION FEE 25.00

Chuffer
Posted - 2011.07.08 14:30:00 - [2]
 

BECAUSE OF MONOCLE!

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA!!

Speaker4 theDead
Caldari
Posted - 2011.07.08 14:31:00 - [3]
 

Edited by: Speaker4 theDead on 08/07/2011 14:31:05
Perhaps they are a bit short this month, and needed a loan?

Glyken Touchon
Gallente
Independent Alchemists
Posted - 2011.07.08 14:32:00 - [4]
 

"overseas transaction fee" sounds like a charge from your card provider rather than CCP.

raise a petition under billing to find out what CCP charged you, and compare that with your statement.

Matalino
Posted - 2011.07.08 14:35:00 - [5]
 

Originally by: Glyken Touchon
"overseas transaction fee" sounds like a charge from your card provider rather than CCP.
This!

It appears that CCP charged you 14.95 EUR. The rest of the charges are from your card provider.

Signal11th
Posted - 2011.07.08 14:38:00 - [6]
 

Originally by: Matalino
Originally by: Glyken Touchon
"overseas transaction fee" sounds like a charge from your card provider rather than CCP.
This!

It appears that CCP charged you 14.95 EUR. The rest of the charges are from your ex card provider.


Fixed!

Othran
Brutor Tribe
Posted - 2011.07.08 14:41:00 - [7]
 

Edited by: Othran on 08/07/2011 14:41:42
Thats a little odd as the transaction will actually be with CCP Games UK.

Who is the card provider? ie which bank and is it a pre-paid card, debit card or credit card?

daddys helper
Posted - 2011.07.08 14:42:00 - [8]
 

trollololol

25 quid in fees on a 14 eur transaction?

now you know why they were so quick to issue you a card Rolling Eyes


Cailais
Amarr
Nasty Pope Holding Corp
Talocan United
Posted - 2011.07.08 14:45:00 - [9]
 

Originally by: daddys helper
trollololol

25 quid in fees on a 14 eur transaction?

now you know why they were so quick to issue you a card Rolling Eyes




CCP EVE Online Credit Card coming to a EVE Store near you soon then?!

ChaCHIIIING!

C.

Ciar Meara
Amarr
Virtus Vindice
Posted - 2011.07.08 14:48:00 - [10]
 

Son, you just done and got yourself scammed.

Who woulda thunk it, banks and cardcompanies scamming tha little man!

Othran
Brutor Tribe
Posted - 2011.07.08 15:15:00 - [11]
 

Edited by: Othran on 08/07/2011 15:16:20
Originally by: Ciar Meara
Son, you just done and got yourself scammed.

Who woulda thunk it, banks and cardcompanies scamming tha little man!


Well the thing is that if it was a CC issued in the UK then they cannot legally charge him 25 on a 15 transaction. Same with a debit card issued in the UK. Edit - max fee unless card company can prove additional costs is 12.

If its one of the pre-paid cards then you're screwed as the consumer credit act doesn't apply.

Greenruby
Posted - 2011.07.08 15:33:00 - [12]
 

Edited by: Greenruby on 08/07/2011 15:34:24
debit card

why would i get scammed, i dont buy or sell isk or use this card for anything else. its my saving account.

have never used nex store thing

Blane Xero
Amarr
The Firestorm Cartel
Posted - 2011.07.08 15:36:00 - [13]
 

Originally by: Greenruby
Edited by: Greenruby on 08/07/2011 15:34:24
debit card

why would i get scammed, i dont buy or sell isk or use this card for anything else. its my saving account.

have never used nex store thing
Check with your bank. We can only speculate, and I speculate that it's probably a mistake or less likely a clause on your account conditions that transactions shall incur a fee. *shrug*

Glyken Touchon
Gallente
Independent Alchemists
Posted - 2011.07.08 15:51:00 - [14]
 

talk to your card provider- it's probably not meant for currency transactions.

daddys helper
Posted - 2011.07.08 15:51:00 - [15]
 

Originally by: Greenruby
Edited by: Greenruby on 08/07/2011 15:34:24
debit card

why would i get scammed, i dont buy or sell isk or use this card for anything else. its my saving account.

have never used nex store thing


you got scammed in the real life consumer sense not the eve related sense.
YOUR BANK SUCKS AND IS RIPPING YOU OFF!
thats about as plain as I can put it

Greenruby
Posted - 2011.07.08 15:58:00 - [16]
 

Edited by: Greenruby on 08/07/2011 15:59:09
Santander sucks? (Abbey)

Spoke with them, and they reversed the charges, was something to do with the fact the payment was delayed by 2 months for some reason, The date was from May in the transaction details.

Thank you for your Assistance daddys helper. Was very much appreciated indeed. . . .


 

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