Edited by: GM Karidor on 05/07/2011 19:17:10Edited by: GM Karidor on 03/07/2011 14:42:49
Actually, the Windows standard codecs should have no issues with EVE, but we haven't found out yet where the "offending" codec comes from. Disabling it as described above does indeed seem to solve the issue for most. Thanks for that, Emma.
If you have a codec pack installed that does not offer any management tools for its codecs, you can also try this little freeware tool named "InstalledCodec" in order to find and disable/enable various codecs:http://www.nirsoft.net/utils/installed_codec.html
When you see a Fraunhofer IIS MP3 codec of sorts dated to 1998 in that list, then chances are that's the one you need to disable (I don't have the exact name on hand right now, sorry).
Senior GM Karidor
EVE Online Customer Support
Update: In regards to Windows Default codecs, I missed that there are versions of Windows 7 around that will not include the Media features, and as such will not have the required codecs installed (specifically, the N and KN versions of Windows 7 distrubuted throughout the EU). If you happen to have one of those, the above codec pack should solve it. Alternatively you can use the following downloads from Microsoft as well:Media Format Feature PackMedia Feature Pack (including the Media Player etc.)
, this is a rather large download.