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blankseplocked The chasm between Player and CCP, what made you lose faith in CCP?
 
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Kaver Linkovir
Posted - 2011.07.01 01:58:00 - [1]
 

Edited by: Kaver Linkovir on 01/07/2011 15:14:37
There are many reasons for players to rebel against CCP, but, chief among them is a general underperformance by CCP on nearly everything. The player resents CCP for it's lack in communication skills, a severe lack of empathic ability, disastrous patches and failed new content. The longer a player sticks with EVE the more apparent the underperformance of CCP becomes.

Of this the Micro-Transaction rebellion of players is only the latest symptom that feeds off of the underlying malcontent with the service CCP provides it's players. Simply put, players don't trust CCP to treat EVE Online with the care it deserves based on dismal past performance.

Some of the reasons that cause the schism are, in no particular order:
  • “the logs show nothing” as a standard-reply to players experiencing difficulty on issues that should have been resolved or rewritten five patches ago. Among these are the Aggression Timer malfunctions, overview glitches, Mission spawn malfunctions, lag-spike pod losses and a plethora of other small issues that every player has, at some point, experienced. This has escalated to the point at which seasoned players forego petitioning because they can dream the replies.

  • Consistent underperforming around patches in communication, time management and bugs. Patches get delayed and promised features take longer to finally arrive. Server offline times for patches consistently go over the communicated time-line without any compensation for the player for the time lost, be it scheduled or unscheduled time and the new and improved EVE is always bug ridden to extremes with the current iteration of Captains Quarters causing difficulty for a guestimated ten percent of the playerbase.

  • Rumours of favouritism in the addressing of nearly everything that has to do with exploits and GM behaviour. This is further compounded by the gag order on any GM decision giving the impression of behaviour that would not stand up to public scrutiny. This also means that CCP lacks a soundboard within the player community to test the waters on it's decisions. This isolates the GM from the playerbase on it's decisions.

  • Feature abandonment for new shiny stuff. We have all seen sleepers come to a grinding halt, the Sansha incursions becoming commonplace without any further nurturing of the storyline or live events to support her as well as the orphan boy named faction warfare that sits malnourished in a corner screaming “I am not dead, keep that bodybag away from me” while wielding autocannons at anyone coming too close.

  • Consistent failing to come to a complete system for 0.0 functionality on sovereignty coupled with the trappings of POS living.


In short, players have felt that CCP underpreforms and in this underpreforming it is hurting the playerbase as well as EVE Online's ability to be the best thing after sliced bread.

The player protests that swept New Eden highlight this. And while most people really do worry about microtransactions that will alter game experience beyond the mere cosmetic it is the underlying schism that feeds the protests further compounded by a rat in CCP's offices that feeds information tailored to set off the playerbase. A rat that may well share the players concern, judging by it's leaks (or a REALLY failed attempt by CCP to test the waters for it's intended course).

CCP has displayed a disturbing and highly unprofessional inability to deal with with the player base in a constructive manner. In fact, most would be hard pressed to do worse if asked to do their worst.

Please state the issues that made you lose faith in CCP's ability to safegaurd your enjoyment of EVE. Be heard.

edit: changed schism into chasm in the tread title to rectify a fail on my part.

Snake Scofield
Posted - 2011.07.01 02:00:00 - [2]
 

I still have faith in CCP, I've lost what little faith I had in the community.

SilentSkills
Gallente
Tax Evaders Inc.
Posted - 2011.07.01 02:00:00 - [3]
 

because they might/might not implement Pay2Win

Kaver Linkovir
Posted - 2011.07.01 02:02:00 - [4]
 

Originally by: Snake Scofield
I still have faith in CCP, I've lost what little faith I had in the community.


Please state the reasons for your continued faith in CCP. Simply dismissing the community is just that, simple.

Tom Gerard
Caldari
Blue Republic
RvB - BLUE Republic
Posted - 2011.07.01 02:06:00 - [5]
 

Originally by: SilentSkills
because they might/might not implement Pay2Win


"he just gave me a monocle"

"want a monocle *****?"

Chong Woon
Posted - 2011.07.01 02:19:00 - [6]
 

CCP lies to the playerbase with such blatant lies and expect us to believe them.

T20 Scandal - self explanatory

Ghosting "Bug"/Feature Removal - There are more positive ways to spin this instead of the "it was a bug!" approach Shocked

CQ is optional... - if you don't like CQ you can look at the door.


Maiia Arlenne
Posted - 2011.07.01 02:21:00 - [7]
 

Initially for me it was the T20 scandal, where devs who played the game used their natural advantage to aid their factions in alliance warfare. T20 just happened to be the scapegoat who got caught.

Now it's the fact that CCP has released an expansion with "content" nobody really wants that reduces functionality, and that they threaten to introduce a Pay2Win model on top of a subscription. There is the perception (reality?) that most of the dev team is focused on projects other than EVE, so there is a perception that imbalances, bugs, and botting will not be addressed with any consistency if at all. The leaked Fearless newsletter, CCP Zulu's infamous devblog, and Hilmar's leaked email all show a sense of arrogance on the part of CCP towards all of us who care about the world of the game itself.

CCP is in a position where they need to re-earn trust. I hope they succeed.

Abdiel Kavash
Caldari
Paladin Order
Fidelas Constans
Posted - 2011.07.01 02:22:00 - [8]
 

I don't care about MT, I wouldn't even care if they introduced beneficial items in the store. I don't care about CQ, yes it's running at about 1 FPS for me, but I don't see the need to ever use it.

What I do care about however is CCP completely losing touch with the game. Over the past year+ they show this over and over again with things like...

...nerfing the crap out of nullsec income, reasoning that it will bring more fights

...nerfing the crap out of bridges and adding a completely useless bonus, reasoning that it will help logistics

...asking players for feedback on both test and live servers for weeks and months, then completely ignoring it

...numerous threads about the latest issues remaining unanswered for days, weeks, or forever

...the blog ending with "I hope I‘ve addressed your concerns and cleared up a lot of the issues you're having.", while not addressing anything at all

...no real vision of the future of EVE, other than "it's going to be awesome". Especially when asked about CQ a while ago, CCP said "We don't yet know what we want to do with it"

...constant promises of iteration on past features which are never ever followed on, instead the features are abandoned (FW), nerfed to oblivion (0.0) or replaced from scratch (PI).

...CCP's overall attitude of "Trust us, it will be awesome. Once we get around to finishing it."


Things like that and much more just make me feel that CCP just doesn't care about the playerbase and the wellbeing of the game anymore, for the last year or more.

Zleon Leigh
Posted - 2011.07.01 02:25:00 - [9]
 

Originally by: Abdiel Kavash
I don't care about MT, I wouldn't even care if they introduced beneficial items in the store. I don't care about CQ, yes it's running at about 1 FPS for me, but I don't see the need to ever use it.

What I do care about however is CCP completely losing touch with the game. Over the past year+ they show this over and over again with things like...

...nerfing the crap out of nullsec income, reasoning that it will bring more fights

...nerfing the crap out of bridges and adding a completely useless bonus, reasoning that it will help logistics

...asking players for feedback on both test and live servers for weeks and months, then completely ignoring it

...numerous threads about the latest issues remaining unanswered for days, weeks, or forever

...the blog ending with "I hope I‘ve addressed your concerns and cleared up a lot of the issues you're having.", while not addressing anything at all

...no real vision of the future of EVE, other than "it's going to be awesome". Especially when asked about CQ a while ago, CCP said "We don't yet know what we want to do with it"

...constant promises of iteration on past features which are never ever followed on, instead the features are abandoned (FW), nerfed to oblivion (0.0) or replaced from scratch (PI).

...CCP's overall attitude of "Trust us, it will be awesome. Once we get around to finishing it."


Things like that and much more just make me feel that CCP just doesn't care about the playerbase and the wellbeing of the game anymore, for the last year or more.


+1 to the OP and ^^

Koba Kyogen
The Concordiat
Concordiat Alliance
Posted - 2011.07.01 02:26:00 - [10]
 

Originally by: SilentSkills
because they might/might not implement Pay2Win


Hey OP, you 'tard, read the above post ^

That could have been your whole thread.




Koba

Jason1138
Posted - 2011.07.01 02:30:00 - [11]
 

CCP's openly hostile attitude towards players and player concerns is what did it for me, manifested over several months, starting in 2010

the fact that they're changing the game into something i don't want to play didn't help anything either, but honestly it was their crappy attitudes that killed it for me. I also didn't like the way they release half baked content and never get around to fixing it. But i probably could have lived with that in some ways if the entire corporate stance didn't seem to be open opposition to you, the player


whether on the forums, in email or in petitions or even in devblogs, i have never encountered a company in any industry ever with employees like CCP has. They don't read what you write, they ignore or openly mock your concerns, and they're just plain rude. The basic attitude seems to be that they will keep doing what they want and you will learn to like it when you stop being so stupid.

its pretty astonishing that they've made it this far really

Atreus Venom
Gallente
New Eden Hitmen
Posted - 2011.07.01 02:38:00 - [12]
 

Originally by: Jason1138
CCP's openly hostile attitude towards players and player concerns is what did it for me, manifested over several months, starting in 2010

the fact that they're changing the game into something i don't want to play didn't help anything either, but honestly it was their crappy attitudes that killed it for me. I also didn't like the way they release half baked content and never get around to fixing it. But i probably could have lived with that in some ways if the entire corporate stance didn't seem to be open opposition to you, the player


whether on the forums, in email or in petitions or even in devblogs, i have never encountered a company in any industry ever with employees like CCP has. They don't read what you write, they ignore or openly mock your concerns, and they're just plain rude. The basic attitude seems to be that they will keep doing what they want and you will learn to like it when you stop being so stupid.

its pretty astonishing that they've made it this far really


the only reason they have made it this far is because there isnt another game like it... I really hope there is a game designer out there that see whats happening here and says to himself I could do it better and starts making an alternative with the same flexability the EvE universe gave us

Reloadin
Posted - 2011.07.01 02:48:00 - [13]
 

Originally by: Atreus Venom


the only reason they have made it this far is because there isnt another game like it... I really hope there is a game designer out there that see whats happening here and says to himself I could do it better and starts making an alternative with the same flexability the EvE universe gave us


Any other developer is going to see what happens when you make mmo players feel important and say HELL NO.

Shepard Book
Posted - 2011.07.01 03:06:00 - [14]
 

Originally by: Kaver Linkovir
There are many reasons for players to rebel against CCP, but, chief among them is a general underperformance by CCP on nearly everything. The player resents CCP for it's lack in communication skills, a severe lack of empathic ability, disastrous patches and failed new content. The longer a player sticks with EVE the more apparent the underperformance of CCP becomes.

Of this the Micro-Transaction rebellion of players is only the latest symptom that feeds off of the underlying malcontent with the service CCP provides it's players. Simply put, players don't trust CCP to treat EVE Online with the care it deserves based on dismal past performance.

Some of the reasons that cause the schism are, in no particular order:
  • “the logs show nothing” as a standard-reply to players experiencing difficulty on issues that should have been resolved or rewritten five patches ago. Among these are the Aggression Timer malfunctions, overview glitches, Mission spawn malfunctions, lag-spike pod losses and a plethora of other small issues that every player has, at some point, experienced. This has escalated to the point at which seasoned players forego petitioning because they can dream the replies.

  • Consistent underperforming around patches in communication, time management and bugs. Patches get delayed and promised features take longer to finally arrive. Server offline times for patches consistently go over the communicated time-line without any compensation for the player for the time lost, be it scheduled or unscheduled time and the new and improved EVE is always bug ridden to extremes with the current iteration of Captains Quarters causing difficulty for a guestimated ten percent of the playerbase.

  • Rumours of favouritism in the addressing of nearly everything that has to do with exploits and GM behaviour. This is further compounded by the gag order on any GM decision giving the impression of behaviour that would not stand up to public scrutiny. This also means that CCP lacks a soundboard within the player community to test the waters on it's decisions. This isolates the GM from the playerbase on it's decisions.

  • Feature abandonment for new shiny stuff. We have all seen sleepers come to a grinding halt, the Sansha incursions becoming commonplace without any further nurturing of the storyline or live events to support her as well as the orphan boy named faction warfare that sits malnourished in a corner screaming “I am not dead, keep that bodybag away from me” while wielding autocannons at anyone coming too close.

  • Consistent failing to come to a complete system for 0.0 functionality on sovereignty coupled with the trappings of POS living.


In short, players have felt that CCP underpreforms and in this underpreforming it is hurting the playerbase as well as EVE Online's ability to be the best thing after sliced bread.

The player protests that swept New Eden highlight this. And while most people really do worry about microtransactions that will alter game experience beyond the mere cosmetic it is the underlying schism that feeds the protests further compounded by a rat in CCP's offices that feeds information tailored to set off the playerbase. A rat that may well share the players concern, judging by it's leaks (or a REALLY failed attempt by CCP to test the waters for it's intended course).

CCP has displayed a disturbing and highly unprofessional inability to deal with with the player base in a constructive manner. In fact, most would be hard pressed to do worse if asked to do their worst.

Please state the issues that made you lose faith in CCP's ability to safegaurd your enjoyment of EVE. Be heard.



Stop acting like you speak for all the players. I can not wait for the new forums and to be able to block people just like you, and that is the majority of the whiners lately. Leave and find another game to troll.

Terminal Insanity
Minmatar
Convex Enterprises
Posted - 2011.07.01 03:09:00 - [15]
 

Originally by: Kaver Linkovir
what made you lose faith in CCP?

Probably the same thing that made me lose faith in humanity. The general population's stupidity and rioting over fantastical ideas spawned out of their own *******s.

Diondra Reuben
Posted - 2011.07.01 03:09:00 - [16]
 

Originally by: Reloadin
Originally by: Atreus Venom


the only reason they have made it this far is because there isnt another game like it... I really hope there is a game designer out there that see whats happening here and says to himself I could do it better and starts making an alternative with the same flexability the EvE universe gave us


Any other developer is going to see what happens when you make mmo players feel important and say HELL NO.


Funny but so much truth.

Mr Epeen
It's All About Me
Posted - 2011.07.01 03:14:00 - [17]
 

I have no more or no less faith in CCP than I always have.

My views that I express here in the forum haven't really changed. Apparently, though, everyone elses have.

Being that I am called a fanboi these days as compared to the last few years of being called a hater while expressing the same sentiments. And the funny thing is, I never really talk about CCP per se, I talk about the people and there attitudes who post here.

So I guess it depends on who I've butthurt this week whether I'm a fanboi or a hater.

Mr Epeen Cool

Typhoon Warfreak
Caldari
Definitive Exploration and Excavations
Posted - 2011.07.01 03:51:00 - [18]
 

My faith in CCP is that they don't completely screw over the game, and keep the servers running.

My faith in humanity is the same as it always has been, at about absolute zero. Honestly, the sense of self-importance, and it's about me attitude, is somewhat sickening. I'm just here to troll, to laugh at some questionable logic, and just passing time since I'm not at home playing EVE.

El'Niaga
Minmatar
Republic Military School
Posted - 2011.07.01 04:03:00 - [19]
 

Originally by: Kaver Linkovir

Some of the reasons that cause the schism are, in no particular order:
  • “the logs show nothing” as a standard-reply to players experiencing difficulty on issues that should have been resolved or rewritten five patches ago. Among these are the Aggression Timer malfunctions, overview glitches, Mission spawn malfunctions, lag-spike pod losses and a plethora of other small issues that every player has, at some point, experienced. This has escalated to the point at which seasoned players forego petitioning because they can dream the replies.

  • Consistent underperforming around patches in communication, time management and bugs. Patches get delayed and promised features take longer to finally arrive. Server offline times for patches consistently go over the communicated time-line without any compensation for the player for the time lost, be it scheduled or unscheduled time and the new and improved EVE is always bug ridden to extremes with the current iteration of Captains Quarters causing difficulty for a guestimated ten percent of the playerbase.

  • Rumours of favouritism in the addressing of nearly everything that has to do with exploits and GM behaviour. This is further compounded by the gag order on any GM decision giving the impression of behaviour that would not stand up to public scrutiny. This also means that CCP lacks a soundboard within the player community to test the waters on it's decisions. This isolates the GM from the playerbase on it's decisions.

  • Feature abandonment for new shiny stuff. We have all seen sleepers come to a grinding halt, the Sansha incursions becoming commonplace without any further nurturing of the storyline or live events to support her as well as the orphan boy named faction warfare that sits malnourished in a corner screaming “I am not dead, keep that bodybag away from me” while wielding autocannons at anyone coming too close.

  • Consistent failing to come to a complete system for 0.0 functionality on sovereignty coupled with the trappings of POS living.


In short, players have felt that CCP underpreforms and in this underpreforming it is hurting the playerbase as well as EVE Online's ability to be the best thing after sliced bread.

The player protests that swept New Eden highlight this. And while most people really do worry about microtransactions that will alter game experience beyond the mere cosmetic it is the underlying schism that feeds the protests further compounded by a rat in CCP's offices that feeds information tailored to set off the playerbase. A rat that may well share the players concern, judging by it's leaks (or a REALLY failed attempt by CCP to test the waters for it's intended course).

CCP has displayed a disturbing and highly unprofessional inability to deal with with the player base in a constructive manner. In fact, most would be hard pressed to do worse if asked to do their worst.

Please state the issues that made you lose faith in CCP's ability to safegaurd your enjoyment of EVE. Be heard.



Well written and concise.

This is what CCP needs to address. The hoopla over the 3rd party licensing fees and the hoopla over the NEX would not be there if the customer felt they were getting sufficient bang for the buck, but alas they aren't.

The truth is probably if CCP continues to get away with it they will never return to quality patches and updates to EVE Online. Once DUST and WoD are released they'll become their golden child and EVE will still be left in coast mode.

It isn't about monocles, it is about getting what you paid for and for nearly 2 years the EVE Online player has been getting hamburgers for the price of caviar. Unless CCP fixes that perception then EVE will continue in a steady decline and like SWG will sunset in the future.

Abrazzar
Posted - 2011.07.01 04:09:00 - [20]
 

For me it is mainly this:
  • Feature abandonment for new shiny stuff. We have all seen sleepers come to a grinding halt, the Sansha incursions becoming commonplace without any further nurturing of the storyline or live events to support her as well as the orphan boy named faction warfare that sits malnourished in a corner screaming “I am not dead, keep that bodybag away from me” while wielding autocannons at anyone coming too close.


Which is shown best with this:
  • Consistent failing to come to a complete system for 0.0 functionality on sovereignty coupled with the trappings of POS living.

Considering 0.0 sandbox empire building is one of the core features of EVE, it is left largely dysfunctional for years, heck, basically since the beginning. 0.0 looks to me less like a sandbox and more like a box of pebbles people throw at each other and the one sitting in the place with the biggest ones wins.

Zen Sins
Posted - 2011.07.01 04:21:00 - [21]
 


My opinion of CCP went from admiration based on the entirety of the game to a slightly more tarnished version of that view caused by insight into their view of me, a player.

The thing about leaked internal documents is that it's hard to say it does not represent your TRUE feelings on a subject. And those true feelings were made clear in the leaked email and verified by the first blog post. I'm sure CCP will do a decent job spinning this and placating the masses in the end. It's the responsible thing to do, on a corporate level. But I will never forget that when CCP thought we couldn't hear what they were saying, we got to hear what they REALLY think about us and about enhancement items for AUR...a golden goose, and a golden opportunity for profit, respectively.

Had I met Zulu before this, I would have bragged about it. Now, I honestly don't think I would want to shake his hand if we ever ended up in the same room. Nothing personal, just business. I'm sure you understand.

Flag Bravo
Minmatar
Posted - 2011.07.01 04:48:00 - [22]
 

I lost my faith in CCP when they took their own loved one, and rented it out for prostitution.

Ghoest
Posted - 2011.07.01 04:50:00 - [23]
 

I didnt like what they did.

But I lost faith because they didnt even see get why it was a problem.

Sylthi
Minmatar
Coreward Pan-Galactic
Holy Empire of The Unshaven
Posted - 2011.07.01 04:53:00 - [24]
 

Basically, you covered 90% of the reason I now view CCP very much as the enemy.

Don't get me wrong. I STILL love Eve. That is obvious, or I wouldn't sill be here.

But, now days, unlike when I first started, I love Eve IN SPITE of CCP, not BECAUSE of CCP.

The worse part is when "love" has turned abusive from one direction or another. Then it is more like an addiction than something that can be beautiful. And, as with all addictions, you have to eventually cut it off, or admit that you are its slave forever, until it kills you.

That is pretty much where I am at with Eve and CCP.

Nice post though. I think the only things you really left out were: Stressing just how much contempt CCP has shown towards their paying customers in the last few years, AND just how much they have come to think it is ok to bold-faced lie to us, REPEATEDLY, and expect us to just be ok with it.

Cheers mate.

AkJon Ferguson
JC Ferguson and Son Ltd
Ferguson Alliance
Posted - 2011.07.01 04:56:00 - [25]
 

Originally by: Sylthi
Basically, you covered 90% of the reason I now view CCP very much as the enemy.

Don't get me wrong. I STILL love Eve. That is obvious, or I wouldn't sill be here.

But, nowadays, unlike when I first started, I love Eve IN SPITE of CCP, not BECAUSE of CCP.

The worse part is when "love" has turned abusive from one direction or another. Then it is more like an addiction than something that can be beautiful. And, as with all addictions, you have to eventually cut it off, or admit that you are its slave forever, until it kills you.

That is pretty much where I am at with Eve and CCP.

Nice post though. I think the only things you really left out were: Stressing just how much contempt CCP has shown towards their paying customers in the last few years, AND just how much they have come to think it is ok to bold-faced lie to us, REPEATEDLY, and expect us to just be ok with it.

Cheers mate.



Bingo. Very well said.

Niccolado Starwalker
Gallente
Shadow Templars
Posted - 2011.07.01 04:56:00 - [26]
 

Originally by: Snake Scofield
I still have faith in CCP, I've lost what little faith I had in the community.


^^^^^^^^^^^^^

Mara Rinn
Posted - 2011.07.01 05:05:00 - [27]
 

Originally by: Flag Bravo
I lost my faith in CCP when they took their own loved one, and rented it out for prostitution.


^ This was part of it.

The continual problems with communication between CCP and the players are the rest of it. They did so well for a few months during CSM 5, after the month of rage last year.

What happened, CCP? You stopped communicating to us. Talking about MTs sooner would have helped overcome this current rage. Talking about the implementation of CQ would have helped too. Why do we have to disembark every time we dock?

Talk about your plans more. Launch trial balloons clearly labelled as such, rather than the FUBAR situation of the $99 dev blog (because that's what people see - the plan for $99 fees, rather than the "here's something we're working on, it's not finished yet").

AkJon Ferguson
JC Ferguson and Son Ltd
Ferguson Alliance
Posted - 2011.07.01 05:08:00 - [28]
 

I figured out (or thought I figured out) pretty early on that the vast majority of CCP employees were either incompetent or lazy or a combination of the two. Obviously this wonderful game hadn't sprung from the ether, but I concluded that the brilliant minds responsible for getting it this far must have left. I knew that those left behind didn't respect the original vision of EVE as a harsh, but fair, SANDBOX game. But I figured they must care about the game and just had a flawed/selfish vision of how EVE should be (Live Events, horribly written fiction, insurance fraud, unfinished features like faction warfare, misleading promotional videos, massive lag in 0.0.)

I knew they were unethical, but even I underestimated the extent of it. Now it's clear they don't care about the game or their customers AT ALL. We're just walking moneybags to them. The game is just a product to be monetized.

Luckily my sense of betrayal is less than some because I never much liked them in the first place. And I've only got 2.5 years invested instead of 7 or 8.

San Severina
Minmatar
Posted - 2011.07.01 05:10:00 - [29]
 

Edited by: San Severina on 01/07/2011 05:21:41
Good post OP, I'm Bookmarking it (& that's saying something for me)

The issues that made me finally cancel are,

- MT, I don't like it & don't think it should be in the game at all on any level. Vanity items only is a lie, it's the thin end of a wedge & once it's in it's here to stay like Taxes in RL.

I think the community was against MT for the majority of players & CSM 5 struggled to convey that to CCP who at some point in time made their mind up they were having MT & came up with 'Vanity Items Only' as propaganda to hide their real intentions and garner reluctant support from the CSM & players.

MT ( vanity items only ) was sold hard both by CCP & the CSM, despite repeated player concerns.

In between vanity MT & Incarna launch we had a series of disturbing developments that further corroded player confidence. $99, The MT Scorp, the release of legal Boosters (in trial form as a gift to the community)etc. A lot of more experienced players saw these moves as signs of things to come & then of course the leaks indicating an internal attitude that most players found confirmed their worst fears of what CCP was really up to.

- Incarna release, CQ is a pile & not optional, players lose immersion & functionality, CCP doesn't give a hoot & to add insult to injury alot of players can't even run it without risking hardware failure.

On top of that it becomes increasingly obvious that CCP is out to screw those fans of the game gullible enough to waste PLEX on AUR through outrageous Vanity Item prices.

We get the whole idea of removing PLEX from the game without honoring gametime but the indecent amounts required to purchase an outfit is disgraceful. I know there are a lot of extremely wealthy EvE players but that doesn't excuse the cynicism behind expecting players to destroy $15 PLEX purchased by somebody, en masse for ordinary looking vanity items. Just insulting.

Then we get the leaked memo from the CEO, which displayed insulting levels of contempt for player outcry or concerns.

That was enough for me, I might have dealt with the CQ alone, I certainly wouldn't have been happy with it but coupled with MT, & the message being received from CCP, enough is enough.

I certainly took this as a direct challenge from CCP, coupled with the quote "not what we say, but what we do."
I decided the only decent thing I could do was to cancel, this company needs to learn the hard way that it's customers matter, we are not all hopeless addicts worthy of contempt & we are not 'Golden Geese'.

I will never give CCP another cent of my money. Just as the facts and figures revealed to the CSM are bound by a NDA, so too is my Credit Card number to CCP.

F U CCP. If you lived in my neighborhood you'd have a perma Blackeye & no friends.

San Severina.

quick edit; i guess the way i always felt was if CCP was fair dinkum they would have made the vanity items available for ISK, then nobody would give two craps. People could still sell PLEX for ISK to purchase them if they so desired, the uber-rich could have just purchased them outright without destroying gametime.
That seems reasonable to me & wouldn't have compromised the integrity of the game one bit. But CCP took what they had for granted & have IMO destroyed it in one day & with one extremely poor idea motivated by pure greed.

AkJon Ferguson
JC Ferguson and Son Ltd
Ferguson Alliance
Posted - 2011.07.01 05:12:00 - [30]
 

Why do you knuckleheads keep repeating the ridiculous-on-its-face CCP meme that the problem was poor communication?

The reason that EVE is dying is that someone pulled the curtain aside, let us see the Wizard, let us know what his plans were and let us know what he really thinks of us. That's called GOOD COMMUNICATION. We gained accurate information that allowed us to make an informed decision.

If the communication 2.5 years ago had been as good as the communication has been in the last week, I damn sure never would have started playing this game.


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These forums are archived and read-only