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Joe Davaham
Eternal Phoenix Rises
Posted - 2011.06.28 14:45:00 - [1]
 

Patching just aint working. I filed a petition but haven't heard back yet (not that I expected to). Does anyone know what the error message in the subject line means?

RaTTuS
BIG
Gentlemen's Agreement
Posted - 2011.06.28 14:46:00 - [2]
 

it means there is a patch but your CDN location does not have the update yet - you should be able to force grab it from the downloads dorectly

Joe Davaham
Eternal Phoenix Rises
Posted - 2011.06.28 14:48:00 - [3]
 

btw, Im on a Mac

Tippia
Caldari
Sunshine and Lollipops
Posted - 2011.06.28 14:53:00 - [4]
 

Use the manual patch. It's available and it works.
In fact, it's generally a good idea to do that regardless of whether the autopatching kicks in or not.

Joe Davaham
Eternal Phoenix Rises
Posted - 2011.06.28 15:04:00 - [5]
 

Downloaded the manual patch and it went ok. Got to the screen where you enter in your password and it gave me the message "a new patch has downloaded, the client will now close and update". Did that and now it goes in a loop (keeps opening up and closing to "apply the patch". I'm downloading the full build now.... again.

CCP Fallout

Posted - 2011.06.28 15:08:00 - [6]
 

moved from GD to Mac.

UMpochtas
Posted - 2011.06.28 15:09:00 - [7]
 

Manual patching seems to work for a few people but hasn't worked for me and a few others. With no repair tool for Incarna yet it seems if it doesn't work it's time to reinstall.

CCP Mandrake

Posted - 2011.06.28 15:17:00 - [8]
 

If you look at the patches webpage, you will find a new link to what is called a generic patch at the bottom of the page.
Try downloading this patch and use it to update your client. You should be able to use it to update your client no matter what version it is.

patches page: http://www.eveonline.com/patches/patches.asp

Joe Davaham
Eternal Phoenix Rises
Posted - 2011.06.28 15:20:00 - [9]
 

12 Minutes left on full build download. Thanks for your replies and thanks to CCP Fallout who was so kind to move this thread to a more appropriate channel. lol

Joe Davaham
Eternal Phoenix Rises
Posted - 2011.06.28 15:22:00 - [10]
 

Thanks CCP Mandrake, I'm gunna try that now.

Joe Hoe
Posted - 2011.06.28 16:02:00 - [11]
 

Tried the generic patcher advised by CCP Mandrake, it launches to a Python Error with option to visit MacPython web page or terminate. Web page appears to have not been updated since OS X 10.2 yes 10.2 april 2004.

What version of OS X do CCP test with for fecks sake - oh I forgot....etc

Really don't want to have to do a full install AGAIN. Please any pointers anyone?

Ayuru Kurotani
Posted - 2011.06.28 16:05:00 - [12]
 

Originally by: Joe Hoe
Tried the generic patcher advised by CCP Mandrake, it launches to a Python Error with option to visit MacPython web page or terminate. Web page appears to have not been updated since OS X 10.2 yes 10.2 april 2004.

What version of OS X do CCP test with for fecks sake - oh I forgot....etc

Really don't want to have to do a full install AGAIN. Please any pointers anyone?
. same problem.
is this the kind of quality CCP standards supports? it shouldn't be left up to the user to find out how the game company messed up. probably gonna let both accounts run dry if this doesn't shape up.

CCP Mandrake

Posted - 2011.06.28 17:45:00 - [13]
 

There is indeed an issue with the mac generic patch, it is my top priority to get this fixed asap, but the issue is quite complicated. I expect to have it fixed no later than this time tomorrow. Sorry for not being able to fix this sooner.

Marlow Saken
Posted - 2011.06.28 17:47:00 - [14]
 

Edited by: Marlow Saken on 28/06/2011 17:56:32
Dear CCP,

I currently cannot login to my EVE client due to the bug that is the title of this thread. After downloading the 8.8mb patch (which I have done twice on two separate clients installed on separate machines) both clients give the same error. They close, begin patching, and then demand a re-install.

I am currently at my download limit, due to having already had to re-download the entire 5.5 gig client from the earlier Incarna patches.

I understand that fixing this could dake a day or two; as such I would appreciate if my character (Marlow Saken) has his skill points re-imbursed, as my queue has just gone inactive and I cant login. If it is of any help, once I do login, I'll file a petition to this effect so that we have a record of when I stopped training and when I was able to re-commence.

Thanks for being so understanding CCP.

Yours,

Marlow Saken

BearClaw Minayin
Posted - 2011.06.28 17:51:00 - [15]
 

having same problem as others and done same ways to try and fix still not working whats the dealio

Josefine Etrange
Gallente
Posted - 2011.06.28 23:14:00 - [16]
 

Originally by: Marlow Saken
Edited by: Marlow Saken on 28/06/2011 17:56:32
Dear CCP,

I currently cannot login to my EVE client due to the bug that is the title of this thread. After downloading the 8.8mb patch (which I have done twice on two separate clients installed on separate machines) both clients give the same error. They close, begin patching, and then demand a re-install.

I am currently at my download limit, due to having already had to re-download the entire 5.5 gig client from the earlier Incarna patches.

I understand that fixing this could dake a day or two; as such I would appreciate if my character (Marlow Saken) has his skill points re-imbursed, as my queue has just gone inactive and I cant login. If it is of any help, once I do login, I'll file a petition to this effect so that we have a record of when I stopped training and when I was able to re-commence.

Thanks for being so understanding CCP.

Yours,

Marlow Saken



How about just using the windows client?
(People were laughing at 22 day skills right at incarna launch ;))

Daisie Tripper
Posted - 2011.06.29 02:09:00 - [17]
 

Originally by: Josefine Etrange

How about just using the windows client?
(People were laughing at 22 day skills right at incarna launch ;))


Amazingly helpful in the Mac Support section of the forum. Thank you so much. Always good to hear from fellow users with suggestions to fix client problems.

CCP Mandrake

Posted - 2011.06.29 12:59:00 - [18]
 

Edited by: CCP Mandrake on 29/06/2011 13:00:29
So, i have fixed the generic patch like i promised. LINK TO PATCH

You should be able to use this patch on any mac eve client and it will patch it so that it is compatible with Tranquility.

Baba Akili
Posted - 2011.06.30 04:25:00 - [19]
 

Edited by: Baba Akili on 30/06/2011 04:57:46
Edited by: Baba Akili on 30/06/2011 04:25:13
patch hangs up and does not complete itself.
I'm still unable to get on EVE.

edit: after a few attempts I was able to get it to work


 

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