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blankseplocked The CSM 6/30 Meeting: An Open Letter
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Seline Okaski
State War Academy
Posted - 2011.06.26 23:57:00 - [1]

Hello CSM members.

I hope this is the best place to put this, as I am not sure if an Evemail could handle the wall of text I am about to type. If the CSM would like me to forward this to a regular email or different venue, simply drop me an evemail in game and let me know.

I have been following the recent protests and amusements here in Eve and was told to get in touch with our CSM members so that they could take our concerns to the meeting upcoming meeting in Reykjavik, Iceland. Here are the items I would like to see addressed.

The Noble Store and its future
I have no issue with the Noble store as is, other than the somewhat absurd pricing. I really do not see myself using the WIS portion of Eve until there is far more content. However, the future of the Noble Market really has me concerned. I am absolutely 110% against having anything in the store that can alter the in game world in any way, whether it is items (the “gold ammo”) or services (additional ship fitting slots, skill remapping, factions standing) for Aurum. Clothing/bling? No problem there. Ship decals? Still no problem. Need an additional remap of your stats? Problem. The latest dev blog is not quite clear on this, so I would like to see a truly clear statement from them on where this Noble market will lead. I need to know if “No game changing/altering items will be available in the store. If we decide to change this policy, we will tell you, our customers, know that the plan is changing and why we are changing it.” This is my #1 request.

Communication and Trust Issues
Every bit of rage that has transpired has its root in poor communication from CCP to its players. The problem is, I have no idea how to solve this issue. We have TONS of resources that CCP has available (the CSM, their own feedback forums/systems, the Dev blogs) but CCP never seems to take them seriously. A lot of the rage was caused when people who care greatly about the game a) read communications from CCP that were poorly worded, unclear and even a bit confrontational/condescending or b) gave their feedback when it was requested just to see it fall on deaf ears. A prime example of the latter is all of the feedback given during the various tests on Singularity. There are so many issues that are known and reported that just get ignored when the stuff is released to Tranquility. It is hard enough to trust CCP on issues that they do ask our opinions on just to have it pushed aside as though it was never brought up. Now the player base has to trust CCP on those things we have NO inputs on. I think a good first step would be to have this round of CSM meetings be extremely open to the Eve populace, so we can actually see if CCP are serious about regaining our trust and addressing our issues.


Seline Okaski
State War Academy
Posted - 2011.06.26 23:59:00 - [2]

Incarna Issues
I know someone who has a computer bought within the last year or so. His graphics card was toasted by WIS. While he has enough income to handle that expense, there are some serious performance issues with the WIS portion of Incarna. There needs to be a way to adjust the graphic settings for the space/WIS portions of Incarna individually so that those who might have issues with WIS can still use it without gimping the rest of their Eve experience. On the same note, it would be really nice to know how long the “temporary” ability to bypass WIS via the “load station environment” checkbox will be in game and if there is any plan to have some sort of minimal station environment in the long run. I still have loading issues in the station, which is really annoying when all I am trying to do is pickup an item and undock. Like many people have said, a simple popup asking if I desire to disembark instead of entering my CQ would be great, even if the ship spinning deal is gone forever. (I miss that) Lastly, there is a definite lack of polish to the CQ environment. I know this is only the first iteration, but there are so many lighting, clipping and clucky walking issues that it really detracts from the WIS experience. This is a more miner concern, but it definitely adds to the whole “why should I care about WIS-aka the Aurum storefront if they seemed to have pushed it through at about 85% complete?”

The $99 dollar developers fee
This one is getting worked on by CCP, but it would be nice to re-voice our concerns that only the people trying to make a profit from CCP’s IP should need this license. Fan sites, forums, free to use, Isk donation or sites with ads should not have to pay for the fees, and should be fine with a free one. I see so many wonderful apps, sites and features that our player base has created and it really seemed like a slap in the face to them the way this was put out. I just want them reminded that this is also an issue that they cannot let slip.

Those are the items that I really want to see on the table when you talk to CCP. Hopefully, what we hear back will start rejuvenating my lost trust in CCP and that of the other players as well.

-Mostly Harmless-
Posted - 2011.06.27 01:19:00 - [3]

pretty much exactly how i feel. in particular, the pricing of the Nex store is a side issue.

Valthax Kelkore
Posted - 2011.06.27 01:48:00 - [4]


Havegun Willtravel
Posted - 2011.06.27 01:51:00 - [5]

Edited by: Havegun Willtravel on 27/06/2011 02:10:18

Lucky for you you have a month to read the last 5 days of posts. Not sure how you'll keep up but the above is a good start. Pippa's post was also excellent.

I doubt this really needs to be said, you play the game like we do but :

Expansions and patches that contribute rather than reduce bugs. We're fed up. Didn't we get a promise about this recently. IIRC CSM told them we'd rather wait than rush on Incursion and they listened. Short memories, Alzheimers ?

Clean up current content before we get new stuff. Balancing and fixing the multitude of problems that exist atm would be just as good as new content.

Vanity only in the Nex store. And lets get serious here. What's the use of going through all the trouble and resources of creating it to have it show up dead on arrival ? " If " we have to live with it then at least get it to work properly. Combat wear, industrial miner uniforms, enough of the Tea With the Queen uniforms.

And ask them how much for their shares. I'm still convinced the player base would be better shareholders than the dummies they have now.

Freylar DeSante
Royal Amarr Institute

Posted - 2011.06.27 02:28:00 - [6]

Edited by: Freylar DeSante on 27/06/2011 02:31:26
A good summary of my thoughts.

Edit: Oops, forgot the thumbs up

Aurora Cerridwyn
WarMongers Armament Solutions
Posted - 2011.06.27 02:30:00 - [7]

You have my +1

Taryn Venix
Posted - 2011.06.27 11:58:00 - [8]

I agree whole heartedly.


DeftCrow Redriver
Best Path Inc.
Cascade Imminent
Posted - 2011.06.27 15:35:00 - [9]

You have worded my sentiments perfectly. Support.

Keras Authion
Science and Trade Institute
Posted - 2011.06.27 16:03:00 - [10]

This is pretty much how I feel about this mess. You have my +1.

The only thing I'd consider adding is that CCP adds a little more people working on the space flying part we have (balancing or team bff for example) so it doesn't feel like it's been left on minimum attention in favour of the new shiny stuff.

Torsten Hjaltland
Posted - 2011.06.27 16:57:00 - [11]

Edited by: Torsten Hjaltland on 27/06/2011 16:57:42
+1 well summarised,

Although my priority is the need to be able to see what ship your in, with CQ off and quickly change it (drag and drop) and load unload cargoes drones when I want to be in and out if station. CQ will find if want to dock and do admin, market, PI work Etc. The number of times i've undocked in the wrong ship is extremely irritiating.

The only other thing I'd like to add is the CCP response to player feedback, leading to the; "Who's train set is it?" trust issues, is the way sanctum's etc where nerfed in 00 space. I believe this was one of the contributors to the overall level of discontent seen in the game in the last few days.

Banedon Runestar
Gravity Mining and Manufacturing Inc
The Company LLC
Posted - 2011.06.27 17:01:00 - [12]

I have one thing to add to this excellent list of issues.

MT not prioritized
I want to make sure that no matter how successful (or not) the MT store becomes, that the focus of the development and coding teams will remain on gameplay. If every new update has tons of new 'bling' for our ships and bodies, but very little fixing/rebalancing of broken game mechanics, that's not acceptable.

Eve has to be the top priority. Fix the bugs, restore the balance to ships, weapons, and POS warfare. If the art teams can get a few new shirts ready for the store then great.

Eve is a spaceship game with a store to buy virtual goods. Eve is NOT a virtual goods management game that allows you to fly spaceships!

Dyvim Slorm

Posted - 2011.06.27 19:28:00 - [13]


Guiddeaux's Unique Insane Demented Division
Posted - 2011.06.28 00:49:00 - [14]

Originally by: Banedon Runestar

Eve is a spaceship game with a store to buy virtual goods. Eve is NOT a virtual goods management game that allows you to fly spaceships!

Yes and from what Incarna put out, they aren't paying attention to what were are doing. Is not 90% of what players do in space.

Righteous Deeds
Posted - 2011.06.28 01:12:00 - [15]

Agree with the above. Also, very much want my hangar view back, so I can elect to bypass all things CQ with a more functional screen than the door.

The Mittani
Goonswarm Federation
Posted - 2011.06.28 01:17:00 - [16]

We pretty much agree with this, I believe. There's some wiggle room on the CSM about 'services' - I don't give a crap about neural remaps for PLEX, but I'm comically hostile to gold ammo or the EVE equivalent of Lowes.

Ominous Corp

Posted - 2011.06.28 08:30:00 - [17]


Clear aswers will calm spirits of the majority of players even if the aswers are not in their interest.

Pwny Nation

Posted - 2011.06.28 08:58:00 - [18]


Randomize Me
Posted - 2011.07.01 00:28:00 - [19]

Originally by: Banedon Runestar

Eve is a spaceship game with a store to buy virtual goods. Eve is NOT a virtual goods management game that allows you to fly spaceships!

This sums it up pretty damn well.

Sapphire Fangborn
Posted - 2011.07.01 02:27:00 - [20]

Edited by: Sapphire Fangborn on 11/07/2011 07:53:10
Originally by: The Mittani
We pretty much agree with this, I believe. There's some wiggle room on the CSM about 'services' - I don't give a crap about neural remaps for PLEX, but I'm comically hostile to gold ammo or the EVE equivalent of Lowes.

I don't mind the neural remaps either - as a noob I messed mine up. :p Very keen to get plex out of the game too, since it's a way to buy ingame military benefit and pretrained high faction characters with real world cash. Ugh!

Is there any chance of them selling small run clothing blueprints or cq furniture blueprints in the Exchange?



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