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blankseplocked Why the Eve community is not intelligent.
 
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Lyrrashae
Minmatar
Crushed Ambitions
Posted - 2011.06.25 14:44:00 - [151]
 

Because of pen1s, that's why.

Skullpop
Posted - 2011.06.25 14:47:00 - [152]
 

Good post, but I wonder what OP is gonna say when CCP proves him wrong.

Lederstrumpf
Posted - 2011.06.25 14:50:00 - [153]
 

Originally by: M14D
There comes a point where the behaviour of the customers is so out of line, that the workings of "the customer is always king" fail to apply. It's not a dogmatic rule you can't stray from.

When the community at large is responding disproportionately to the issue at hand, you stay quiet for a while. That has one good reason, and I'll tell you what it is. Pay attention:

No one would listen to it. Any answer short from grovelling and handing out billions of free ISK would get torn apart.

That's why they wait.


Your reasoning is lousy and without vision.

What's the cost of contacting the CSM ?

They don't.

They tell sad stories about family incidents instead.

What's the cost of that?

Loss of confidence, damaged reputation, brand going Poof!

Atticus Fynch
Gallente
Posted - 2011.06.25 14:51:00 - [154]
 

Originally by: Skullpop
Good post, but I wonder what OP is gonna say when CCP proves him wrong.


He titled this thread:

"Why the Eve community is not intelligent."

What he doesn't understand is that CCP sees him just the same way.

M14D
Posted - 2011.06.25 14:54:00 - [155]
 

Originally by: Lederstrumpf
Originally by: M14D
There comes a point where the behaviour of the customers is so out of line, that the workings of "the customer is always king" fail to apply. It's not a dogmatic rule you can't stray from.

When the community at large is responding disproportionately to the issue at hand, you stay quiet for a while. That has one good reason, and I'll tell you what it is. Pay attention:

No one would listen to it. Any answer short from grovelling and handing out billions of free ISK would get torn apart.

That's why they wait.


Your reasoning is lousy and without vision.

What's the cost of contacting the CSM ?

They don't.

They tell sad stories about family incidents instead.

What's the cost of that?

Loss of confidence, damaged reputation, brand going Poof!



A CSM will never be tasked to handle something of this magnitude. Again, the lack of response is entirely due to the ridiculous response here on the forums and in-game.


Val'Dore
Word Bearers of Chaos
Word of Chaos Undivided
Posted - 2011.06.25 14:59:00 - [156]
 

There was plenty of time for CCP to respond to all of this before they actually shoved it down our throats. They basically assumed we didn't deserve to be treated with respect. Now, why you wouldn't be a little mad about that is your own lack of dignity. In other words, not my problem. Post with your main troll.

Sujanra Acoma
Minmatar
Shadow Kitty Legion
Rura-Penthe
Posted - 2011.06.25 15:02:00 - [157]
 

Originally by: Serpent Kamri
Your points would be completely valid, but they don't work in a situation like this. The community has made it crystal clear that no MTs for gameplay items will be tolerated in any extent.


And that HASN'T HAPPENED. It's been discussed briefly in an internal newsletter that none of us were supposed to see anyway. That doesn't mean that it's going to happen tomorrow or ever.

IF it happens, that might be a reason to quit in protest. Ragequitting over a hypothetical just makes you look like a child.

Conrad Lionhart
Gallente
Posted - 2011.06.25 15:03:00 - [158]
 

Edited by: Conrad Lionhart on 25/06/2011 15:24:00
Originally by: M14D

2. Why it isn't viable.

Unlike the majority of you, CCP is not that stupid, and their final evaluation would include that such an idea cannot ever rely on suitable community support and therefore it would never go through. While I'm sure it's a paradigm for some of you here that you're not the only one capable of thinking of negative sides, I can assure you; CCP had all of your possible complaints noted down before you even knew of this.



I'm gonna have to agree very strongly with this part of the post.

CCP doesn't need this terrorism on Jita to know that it won't work. A valid point brought up is that allowing AUR -> items directly will hurt the miners, manufacturers and traders. A lot of players like me earn ISK to buy PLEX. If allowing AUR to buy in-game items will hurt my chances to buy PLEX, I would probably unsub. And I'm sure there are a lot of players like me.

I'm pretty sure they also know that they cannot keep their game alive purely from AUR. Majority of the players are the miners, manufactuers, traders, etc. If they introduce something that will hurt the economy so bad that nearly all professions in the game is rendered useless, I'm sure they know their game will collapse.

I also agree that this rioting has gone out of control and is just excessive. The email is blown way out of proportion. You are rioting over something that may or may not happen.

CCP has given us free expansions. They need to make money. They want to be successful and recognized by the world. And they need more money to made Eve more advanced and appealing to a wider audience. Introducing Incarna is the right step to tapping into the casual market who like aesthetics. Call them the instant-gratification console players, or whatever you like. But something as pointless as aesthetics can attract potential gamers who may not want to play eve because there is no avatar. I can see how sitting down on a couch and watching random stuff on the TV be something appealing.

All MMOs sell some form of vanity stuff. WoW is just as guilty for trying to milk more money out of its customers. CCP has every right to sell optional vanity stuff for money. Don't judge them for changing their minds, or "lying". Times have changed. Let them grow. Incarna is a huge potential for CCP.

If one day they go back on their word and do sell stuff on the Noble Exchange Store and cause me to be unable to buy PLEX to play, then I will unsub, because I have no choice. I'm sure they don't want to lose their customers. So common sense dictates they will not go ahead with something that breaks the in-game economy, or anger the majority of their playerbase. But they will test the waters and try to sell as much stuff as long as it is within reason. It is their right.

Carmoisine Bavaire
Posted - 2011.06.25 15:04:00 - [159]
 

Originally by: Val'Dore
There was plenty of time for CCP to respond to all of this before they actually shoved it down our throats. They basically assumed we didn't deserve to be treated with respect. Now, why you wouldn't be a little mad about that is your own lack of dignity. In other words, not my problem. Post with your main troll.

Hey Val'Bore; less Faux News for you ok ?
Youre all over theire talking points...

Urgg Boolean
Posted - 2011.06.25 15:13:00 - [160]
 

My Dear M14D,

On the topic of stupidity: generalizations generally lose. You seem to be lumping the EvE players into the same market group as other MMO players. EvE is a niche game full of niche players with niche expectations. We are a quirky bunch, to be sure. I would go so far as to agree that EvE players are not as smart as they continually espouse, but they/we are not stupid. There is one simple fact: CCP is failing to keep this group of people happy - and we represent the current set of paying customers.

What seems to be truly stupid is alienating a vast percentage of your paying customers prior to building a new customer base.

For my part in all this, I have lost game functionality due to the new CQ, and I still have to pay the same subscription fees. This makes me question the value of these gaming services. My alt account comes up for renewal on July 15. If the functionality I have lost is not restored, I'll cancel that sub. My main account is paid up through Oktober, so there's nothing I can do about that until then. I'll cancel not because I'm a stupid rager and don't realize all the marketing arithmetic that outlines the huge profit justification for MT, rather, because I'm not getting what I want as a paying customer. Continuing to pay for something I don't want and didn't ask for ... that would be truly stupid.

Ladyfemke
Posted - 2011.06.25 15:19:00 - [161]
 

M14D Has to be the most arrogant poster I have ever seen on these forums and there have been many.
I have read the emails and pdf files that are swarming the net at the moment, and the arrogant attitude displayed there by some of the CCP staff inclines me to believe that this op is merely an alt of one of the arrogant employees of this game.
My partner and I had two accounts each, of which all four have been cancelled.

The first two as we wished to take a rest from Eve was effective on the 6th June, and as the other two were paid three months in advance will be in some two months time unless, of course the ban hammer comes my way. This way we had two more months to decide whether we wished to return.
The MT situation is not about silly monocles and skirts that cost as much as full RL wardrobe almost from Matalan(UK) clothes shops, it is about the proposed buying of game advantages with real money, and the outright deception and lies that have been foisted on the Eve community by some of the Devs. Any who believe that having introduced the Nex stores will stop at a few vanity items would be very naive, and are ignoring the cavalier and very arrogant attitude of the mentioned members of the CCP staff.

What in my humble and according to the OP unintelligent opinion is the end result of the MT debacle, for what its worth. Is, as more and more game advantage items are introduced, the market economy of Eve will break down. Look at it this way rich player A joins Eve, Buys all his skills and ships from MT, perhaps eventually all his armor and weaponry too. He paid real money for these items and as such they will not be destroyed if I decide to take him out, with my own learned skills and internal market purchased ships and items. He returns to station and is rewarded with replacement items and comes gunning for me. This time I am not so lucky and my stuff is wiped out. Is that fair, no, so I quit. Player B now joins Eve kits himself out same way as player A. And now both can pew pew with no loss. Now we have no need to have miners, industrialists, shipbuilders or any other market economy. We go to our CQ order what we need from nex and play at pretend Eve paying with real money.

That is my conclusion of Eve's future and I shall watch from afar and as for the OP, go back to your desk at CCP and dream of conquering more universes.

Carmoisine Bavaire
Posted - 2011.06.25 15:37:00 - [162]
 

Originally by: Ladyfemke

That is my conclusion of Eve's future and I shall watch from afar and as for the OP, go back to your desk at CCP and dream of conquering more universes.


Back in the late 80s I was sure that mad Reagan character would blow up the world in WWIII with nukes and ****.
Now that didnt happen, because Gorbie is a man and said no to the madness, but I would feel pretty damned foolish about now if I had offed myself then, because it was pointless to try to live in a world on the brink of armageddon.
Yes, MT anything is a possibility, just like nuklear war is a possibility or alian zombie invasions is a possibility. Actually alien zombies are more likely than your scenario, but dont let me interrupt your QQ. You seem to enjoy wallowing in your own selfconstructed nightmare.
But for the benefit of the rest of the community...could you keep your fearmongering to yourself, and go watch Fox News in silence ?

Kthxby,
PS, dont give away your stuff, it ruins the economy for the rest of us.

Lederstrumpf
Posted - 2011.06.25 16:25:00 - [163]
 

Originally by: M14D
the lack of response is entirely due to the ridiculous response here on the forums and in-game.


The only way to know this for sure would require you to work for CCP.

Do you work for CCP?

Your arguments are as lousy as theirs.

Sub Prime
Posted - 2011.06.25 16:34:00 - [164]
 

I can help laughing at this comment:

'CCP has given us free expansions. They need to make money. They want to be successful and recognized by the world. And they need more money to made Eve more advanced and appealing to a wider audience.'

Eve makes money, lots and lots of money. That money is being used not for Eve but for Dust, testing Carbon, Carbon Eve (which isn't a priority for players), and the City title.

The list of problems with Eve is so long it's unbelievable yet absolute morons continue to say CCP is doing a great job etc etc. CCP is NOT doing a great job as far as Eve is concerned.

Bloodpetal
Mimidae Risk Solutions
Posted - 2011.06.25 16:49:00 - [165]
 

Edited by: Bloodpetal on 25/06/2011 16:49:43
Originally by: M14D


CCP is a company. Companies think about making money. Those thoughts are written down. Often they are discussed. This is done in a debated style. Because that highlights the good- and the bad factors of such a thought. After the debating is done, the thought is placed aside until it may one day be looked at again. A conclusion is then made of the old debate. Will this thought turn live? Maybe. Maybe not. This is how companies work. Everything must be discussed. Even things people no likey. Not even the company itself Just for the sake of discussing it. To test viability.



Marketing is the process by which companies determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business development.[1] It generates the strategy that underlies sales techniques, business communication, and business developments.[1] It is an integrated process through which companies build strong customer relationships and create value for their customers and for themselves.[/i][1]

Originally by: M14D


1. Why they aren't concrete



They've stated it clearly before. If they are changing their minds, they have to inform their customers.

Making a comparison between CCP and the US government is a few orders of inappropriate.



Quote:
2. Why it isn't viable.

Unlike the majority of you, CCP is not that stupid, and their final evaluation would include that such an idea cannot ever rely on suitable community support and therefore it would never go through. While I'm sure it's a paradigm for some of you here that you're not the only one capable of thinking of negative sides, I can assure you; CCP had all of your possible complaints noted down before you even knew of this.




That's why there was a "predictable" outcome. You're absolutely correct. If it was predictable, then they should have known the consequences. That means that the reaction of the community is not only justified but in appropriate quantity.

Perhaps we aren't reacting strongly enough, and we need to have over-reacted.


The Company's responsibility is to it's customers. CCP is not the first company to have upset its customers. If you want to say that our reactions are incorrect, then you're welcome to go back into your ivory tower and show how in touch you are with the human condition.

No one has been harmed in these protests outside the scope of a GAME. Customers being vocal is clearly a sign that they care about the community.

Your attempt to justify your position with little more than large swaths of "You're clearly not smart enough" is laughable. Protesting is a time honored tradition of the human race. Deal with it.




Cale Valentine
Posted - 2011.06.25 17:28:00 - [166]
 

Edited by: Cale Valentine on 25/06/2011 17:28:47
Although there are some points with Incarna that CCP needs to adress (see for example http://eve.beyondreality.se/NeXCQResponse.html), I total have to agree M14D. Protests against a brainstorming are pointless. CCP can only bring really cool stuff to us if they discuss all the possibilities and of course evaluate them with respect to the players.

Best regards,
Cale Valentine

M14D
Posted - 2011.06.25 17:36:00 - [167]
 

Originally by: Ladyfemke
M14D Has to be the most arrogant poster I have ever seen on these forums and there have been many.
I have read the emails and pdf files that are swarming the net at the moment, and the arrogant attitude displayed there by some of the CCP staff inclines me to believe that this op is merely an alt of one of the arrogant employees of this game.
My partner and I had two accounts each, of which all four have been cancelled.

The first two as we wished to take a rest from Eve was effective on the 6th June, and as the other two were paid three months in advance will be in some two months time unless, of course the ban hammer comes my way. This way we had two more months to decide whether we wished to return.
The MT situation is not about silly monocles and skirts that cost as much as full RL wardrobe almost from Matalan(UK) clothes shops, it is about the proposed buying of game advantages with real money, and the outright deception and lies that have been foisted on the Eve community by some of the Devs. Any who believe that having introduced the Nex stores will stop at a few vanity items would be very naive, and are ignoring the cavalier and very arrogant attitude of the mentioned members of the CCP staff.

What in my humble and according to the OP unintelligent opinion is the end result of the MT debacle, for what its worth. Is, as more and more game advantage items are introduced, the market economy of Eve will break down. Look at it this way rich player A joins Eve, Buys all his skills and ships from MT, perhaps eventually all his armor and weaponry too. He paid real money for these items and as such they will not be destroyed if I decide to take him out, with my own learned skills and internal market purchased ships and items. He returns to station and is rewarded with replacement items and comes gunning for me. This time I am not so lucky and my stuff is wiped out. Is that fair, no, so I quit. Player B now joins Eve kits himself out same way as player A. And now both can pew pew with no loss. Now we have no need to have miners, industrialists, shipbuilders or any other market economy. We go to our CQ order what we need from nex and play at pretend Eve paying with real money.

That is my conclusion of Eve's future and I shall watch from afar and as for the OP, go back to your desk at CCP and dream of conquering more universes.


Let me just say I'm very glad you've cancelled your accounts. Please don't return, although I know you will.

Raven God
Texas Inc.
THE SPACE P0LICE
Posted - 2011.06.25 17:41:00 - [168]
 

Edited by: Raven God on 25/06/2011 17:46:04
Edited by: Raven God on 25/06/2011 17:45:19
Originally by: M14D
They don't nessecarily like this themselves, but to keep up with competition they investigate this phenomenom for the purpose of knowledge.


This is why threads discussing the intelligence of online communities are hilarious!

The op cant even spell Crying or Very sad


EDIT: Also ofcourse they are just proposing the idea of more microtransactions internally first, like you said.
The reason people are complaining now is to "nip it in the bud" to ensure this never makes it to the actual game.

M14D
Posted - 2011.06.25 17:46:00 - [169]
 

Edited by: M14D on 25/06/2011 17:50:06
Originally by: Bloodpetal
Edited by: Bloodpetal on 25/06/2011 16:49:43

Marketing is the process by which companies determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business development.[1] It generates the strategy that underlies sales techniques, business communication, and business developments.[1] It is an integrated process through which companies build strong customer relationships and create value for their customers and for themselves.[1]


If we're going to use definitions as an example. Alright. "May be of interest to customers". This also implies the existence of a "may not". Also, it doesn't quite list the percentage of customers marketing has to appeal to. In many MMO's, balances/changes made to one side of the game can often disfavour another side of the game. PvE versus PvP balance for example. You have people rooting for each, thus you also have people both happy and unhappy with certain changes. While the percentage may be low, there are actually people who want station interaction and I'm sure there are people who want monocles as well. Eyecandy isn't a new concept. It doesn't bother you in the slightest if someone decides to purchase this.


Quote:

They've stated it clearly before. If they are changing their minds, they have to inform their customers.

Making a comparison between CCP and the US government is a few orders of inappropriate.


Yeah. And where are they changing their minds? By discussing it? The analogy to the US government is valid. As a company you might at times want to develop concept to test its viability. This will prove to be not so viable for CCP. They knew that before you all started throwing a tantrum. Have some faith please.




Quote:


That's why there was a "predictable" outcome. You're absolutely correct. If it was predictable, then they should have known the consequences. That means that the reaction of the community is not only justified but in appropriate quantity.

Perhaps we aren't reacting strongly enough, and we need to have over-reacted.


The Company's responsibility is to it's customers. CCP is not the first company to have upset its customers. If you want to say that our reactions are incorrect, then you're welcome to go back into your ivory tower and show how in touch you are with the human condition.

No one has been harmed in these protests outside the scope of a GAME. Customers being vocal is clearly a sign that they care about the community.

Your attempt to justify your position with little more than large swaths of "You're clearly not smart enough" is laughable. Protesting is a time honored tradition of the human race. Deal with it.



I protest against protesters. Deal with that. Be as vocal as you want to be, just don't claim any superiority over other communities from now on. "Oh gosh we're so mature!"

I see people submitting this to the associated press, for god's sake. That's what's wrong with you people. 70% of you don't give a quacking goose about the validity of your complaints, you just want to protest. I've explained this thoroughly. Before making this topic, I had to wade through Middle-East analogies and people exhibiting such "rage" that it almost seemed fake.

My gripe lies with those people. It's counter-productive, as proven by CCP's lack of communication, which isn't wise, but at the very least understandable as no response from them could ever soothe the nerd-ragers.

M14D
Posted - 2011.06.25 17:50:00 - [170]
 

Originally by: Raven God
Edited by: Raven God on 25/06/2011 17:46:04
Edited by: Raven God on 25/06/2011 17:45:19
Originally by: M14D
They don't nessecarily like this themselves, but to keep up with competition they investigate this phenomenom for the purpose of knowledge.


This is why threads discussing the intelligence of online communities are hilarious!

The op cant even spell Crying or Very sad


EDIT: Also ofcourse they are just proposing the idea of more microtransactions internally first, like you said.
The reason people are complaining now is to "nip it in the bud" to ensure this never makes it to the actual game.


Considering my status as a non-native and the amount I've been posting here in this topic due to silly counter-arguments, I'd say my spelling flaws are limited enough for my credibility to be preserved.

Thanks. Jeehaw Texas, etc.

Sub Prime
Posted - 2011.06.25 17:55:00 - [171]
 

How about you reply to posts that quite rightly question the validity of your comments? Oh no, you wouldn't want to do that would you?!

Sub Prime
Posted - 2011.06.25 17:58:00 - [172]
 

Originally by: Daemeon Fyral
Finally a post that doesn't make me want to punch something.....


Puberty getting too much for you?! You have absolutely no clue whatsoever, you scrote.

M14D
Posted - 2011.06.25 18:01:00 - [173]
 

Originally by: Sub Prime
How about you reply to posts that quite rightly question the validity of your comments? Oh no, you wouldn't want to do that would you?!


They will all spin back towards answers I'd have to repeat as I included everything you have to know and ever will have to know in my opening posts.

But sure, give me an example and I'll respond.

Leon Razor
Gallente
Posted - 2011.06.25 18:13:00 - [174]
 

Originally by: Caelestis Starcaller
My personal oppinion is i love the MT idea as it completely takes out the power position the freakin botters and RMTers and shifts that effort into CCP instead so we can have more improved features in the future instead of seeing DRF and pals take the whole of null sec with fleet consistent of only titans and supercaps as if they where frigates.


What's the point of taking power away from the botters and RMTers if you ruin the mechanics that define EVE. You can't fix the game by destroying it's core values.

Jekyl Eraser
Posted - 2011.06.25 18:23:00 - [175]
 

I'm under the category of eat popcorn and watch the fires. It's allways interesting when populism and/or the uneducated masses get going. It's also sometimes hard to not get pulled in. Now go brainstorm how you stop it... if this thread aka 'how to apply reason to raged monkey' is not it.

Callean Drevus
Caldari
Icosahedron Crafts and Shipping
Silent Infinity
Posted - 2011.06.25 18:57:00 - [176]
 

This whole thread is pointless. As most are today.

That said, it contains the most intelligent replies I've seen so far.

I do not believe either of the two factions -That is, people who love EVE and feel violated, or people who suffer from the protests that are popping up everywhere- are wrong, both have perfectly valid points and deserve their wishes to be fulfilled.

The only problem is that the one party that is actually capable of resolving this situation is sitting back in their chair, and observing the whole thing spiral out of control. This leading to a large amount of dissatisfied players, in either of the forms stated above.

I don't believe, due to the intelligence of the EVE community, that this ****storm will end before monday as all the protesters must be perfectly well aware that even CCP employees deserve their rest, especially in the wake of this week.

Carry on, but don't expect any resolution until Monday.

Val'Dore
Word Bearers of Chaos
Word of Chaos Undivided
Posted - 2011.06.25 19:13:00 - [177]
 

Originally by: Carmoisine Bavaire
Originally by: Val'Dore
There was plenty of time for CCP to respond to all of this before they actually shoved it down our throats. They basically assumed we didn't deserve to be treated with respect. Now, why you wouldn't be a little mad about that is your own lack of dignity. In other words, not my problem. Post with your main troll.

Hey Val'Bore; less Faux News for you ok ?
Youre all over theire talking points...


And which news is that you speak of?

Telven Stareal
Posted - 2011.06.25 20:25:00 - [178]
 

Edited by: Telven Stareal on 25/06/2011 20:32:57
As much as I am chuckling to myself. I fear I just have to post. (I will explain that comment later)

First, I understand what your saying. That everyone is over reacting to the MT and the leak. Maybe they are, maybe they are not. The players have limited options to get CCP's attention. I say this because I have been reading these posts since the new upgrade was released. Very little honest responses have come from CCP about any of the concerns that have bee posted.

Example, hardware issues, their reply? Oh, well try not to run all your accounts in CQ and we will update out system requirements to reflect what is now needed to run this game with CQ. "I have to say, not very customer friendly there. I am sure there are plenty of players doing the how trouble tickets to get it fixed. But is it really addressed by CCP? No"

Ok how about the MT and the vanity items? Folks express their dismay about the staggering prices and return rate for plex vs Aur. Is that addressed? Yes in a blog that also says not in these word, but deal with it and if you don't buy it your peers will look down on you. "I read that and said wow, that isn't good customer service there, that could have been handled much better."

The next concern is the leak. Ok so it is thoery only. At this point CCP should be trying to do damage control and be reassuring to those concern that there is no plan to put any of that into play anytime soon (I realize that what he said could be implied that they are not planing on doing that anytime soon if ever. However, ppl need to have it borken down to them so they don't feel that they are misunderstanding what is being said). And yet, there is nothing. So there are a lot of ppl out there who feel the only way to get CCP to listen and reply is with unsub'ing. Do I think that is a bit much? Maybe, maybe not. If it leads to CCP replying that they will not put MT game changing content into the market anytime soon, then good.

Also, don't forget there is a faction out there who simply doesn't want CQ at all and no reply to their requests to have it remain as an option.

You say, CCP isn't replying to all the rage for good reason.. well that type of outlook is more damaging then helpful. One doesn't turn their backs on a house fire and expect the house to remain because they take no action. The same goes for this, the longer they take to reply, respond the more upset folks are getting, and the harder it will be for them to take back control. They need to act and take charge of the issue by addressing them. This is sound business sense. To ignore your customers is to lose business... even if those customers are screaming and frothing at the lips, you still need to address it or run the risk of it ether spreading or at the very least making CCP look bad in the eyes of other customers and businsses.

I mean who would want to work with a company that is know for ignoring it's customer base?

It would be like calling your cell phone provider and never reaching anyone. Or calling and getting someone who tells you, too bad whatever is wrong with your phone is not our concern. You wouldn't stay with that provider would you?

The true irony here is I like CQ, I have no plans of leaving unless they do put game changing stuff for sale and I continue to have no problems running the game. But, their lack of response and poor handling of these issues, do make me have second thoughts about paying a company who trats their customers like this. Makes me worried about what I would have to deal with if I had a problem.

Last as to my very first comment... way to troll!!! Lol, first you say something smart then you belittle everyone saying we all fit into your little categories. I am sureyou are sitting back having a good laugh. And I have to laugh as well, because I allowed myself to be trolled as well... but at least I out my half penny of a thought out there

Kyle Frost
Caldari
Creative Cookie Procuring
Rote Kapelle
Posted - 2011.06.25 23:45:00 - [179]
 

Originally by: Govinda Sertan
I want to thank CCP as well. Because of Incarna, i just discovered Perpetuum Online, and its awesome !

Thank you so much CCP, and farewell !


MECHWARRIOR ONLINE!!! That's like the best news i have heard since 2002! Ah, this thread is not a complete waste of time afterall! Very Happy

@ the OP

I wish I could just light your ass up with cannon fire and be done with it, but it's 02:30 here and shooting noobships at that hour is counter-productive. Rolling Eyes

So... all that crap about how companies make internal discussions for their future marketing decisions might be valid, but tell me - what exactly makes you think, that CCP has any idea of successful marketing and economy? Given the last few expansions for EVE Online and the current state of their homecountry, i have my doubts.

Players are concerned, that CCP will fail to make the right decision when it comes to MT and they are expressing their concern... and you call them stupid for it? How the hell did you survive puberty? What do you mean you are not out of it yet?!!! Evil or Very Mad

M14D
Posted - 2011.06.26 11:57:00 - [180]
 

Edited by: M14D on 26/06/2011 11:57:07
Originally by: Telven Stareal
Edited by: Telven Stareal on 25/06/2011 20:32:57
Example, hardware issues, their reply? Oh, well try not to run all your accounts in CQ and we will update out system requirements to reflect what is now needed to run this game with CQ. "I have to say, not very customer friendly there. I am sure there are plenty of players doing the how trouble tickets to get it fixed. But is it really addressed by CCP? No"


There exists no immediate advice about hardware issues, mere days after a release. CCP will try to replicate the bug reports / crashes and come up with a solution. As you've described, the majority of issues are stemming from people running multiple clients on aging systems. I'm sorry, but you can't do that anymore and it's not CCP's responsibility if you insist on running several of them. They have nothing to do with that; they will focus on single client gaming. Games evolve in their hardware requirements, EVE especially and people need to be mindful of that.

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Ok how about the MT and the vanity items? Folks express their dismay about the staggering prices and return rate for plex vs Aur. Is that addressed? Yes in a blog that also says not in these word, but deal with it and if you don't buy it your peers will look down on you. "I read that and said wow, that isn't good customer service there, that could have been handled much better."


It's a vanity item. An expensive vanity item. They don't want every single person in EVE to wear it, so it maintains its novelty. In a way, be glad. They either make the few items very expensive for just about 2% of the EVE population, or they introduce hundreds of smaller items that everyone can afford. Same profit applies. But the former saturates the market a lot less and so it bothers you, the player, a lot less as well. No one seems to want a stinking monocle, so be glad you won't see them everywhere.

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The next concern is the leak. Ok so it is thoery only. At this point CCP should be trying to do damage control


More communication would have been helpful. But the customer isn't always king. Until certain people start calming down in their vocality, CCP will wait until the storm has passed. There are still people calling CCP Pann a liar about her daughter's emergency and that gets so many nods and "Yeah liars!" that it nearly puts me into nerd-rage mode. It's ridiculous how people have been acting.


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I mean who would want to work with a company that is know for ignoring it's customer base?

It would be like calling your cell phone provider and never reaching anyone. Or calling and getting someone who tells you, too bad whatever is wrong with your phone is not our concern. You wouldn't stay with that provider would you?


Sorry, but unless a company routinely messes up until their entire reputation is based on this, no one apart from the angry customer it involved, will give a damn.

That's how it works. People here grossly overestimate the impact of this negative PR involving MT. All of this "wow EVE is going to fail" is both hilarious and sad, as it once again underlines the dumb nature of players at a large collective level.



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