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blankseplocked Valid Customer Concerns = Waste of CCP's Time
 
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Onyx Blackman
Posted - 2011.06.26 16:58:00 - [211]
 

OPs avatar has awesome boobs.

Mintala Arana
Amarr
Posted - 2011.06.26 17:12:00 - [212]
 

Originally by: Tatiana Albuere
Originally by: Mintala Arana
FWIW, I personally hear your frustration and agree that ponies and wardecs are time-wasters for you.

Sadly, they're the "cool and fun" (for some really stupid value of "cool and fun") thing at the moment. That and rioting in trade hubs. Razz


I understand it too. But when you don't get an answer when issues are raised through the correct channels (which it seems they have been many times), the only option is to just shout louder, and louder, and louder, and louder, until eventually they start to take notice.
Well, I suppose it depends on CCP Fallout's job description. It could be "Keep the forums cleaned up, and as time permits gather some feedback when needed." i.e. feedback is a secondary function, not primary. In his shoes, even with that description, I'd make a judgement call and say "screw the ponies, the feedback is more important today." But I'm not him.

As for the shouting, sorry, but shouting rarely has the desired effect. It comes across as a temper tantrum in a 4 year old. Also, the rioting is silly fun (silly fun is a good way to blow off steam), and pretty harmless, but the shouting on forums has the very real potential to drown any useful message in noise. Which CCP Fallout is implying with the post I quoted.

Ranger 1
Amarr
Ranger Corp
Posted - 2011.06.26 17:15:00 - [213]
 

Originally by: Mintala Arana
Originally by: Tatiana Albuere
Originally by: Mintala Arana
FWIW, I personally hear your frustration and agree that ponies and wardecs are time-wasters for you.

Sadly, they're the "cool and fun" (for some really stupid value of "cool and fun") thing at the moment. That and rioting in trade hubs. Razz


I understand it too. But when you don't get an answer when issues are raised through the correct channels (which it seems they have been many times), the only option is to just shout louder, and louder, and louder, and louder, until eventually they start to take notice.
Well, I suppose it depends on CCP Fallout's job description. It could be "Keep the forums cleaned up, and as time permits gather some feedback when needed." i.e. feedback is a secondary function, not primary. In his shoes, even with that description, I'd make a judgement call and say "screw the ponies, the feedback is more important today." But I'm not him.

As for the shouting, sorry, but shouting rarely has the desired effect. It comes across as a temper tantrum in a 4 year old. Also, the rioting is silly fun (silly fun is a good way to blow off steam), and pretty harmless, but the shouting on forums has the very real potential to drown any useful message in noise. Which CCP Fallout is implying with the post I quoted.


Hey, hey, hey... stop it. No rational thought allowed this weekend!

Tatiana Albuere
University of Caille
Posted - 2011.06.26 17:37:00 - [214]
 

Originally by: Ranger 1
Originally by: Mintala Arana
Originally by: Tatiana Albuere
Originally by: Mintala Arana
FWIW, I personally hear your frustration and agree that ponies and wardecs are time-wasters for you.

Sadly, they're the "cool and fun" (for some really stupid value of "cool and fun") thing at the moment. That and rioting in trade hubs. Razz


I understand it too. But when you don't get an answer when issues are raised through the correct channels (which it seems they have been many times), the only option is to just shout louder, and louder, and louder, and louder, until eventually they start to take notice.
Well, I suppose it depends on CCP Fallout's job description. It could be "Keep the forums cleaned up, and as time permits gather some feedback when needed." i.e. feedback is a secondary function, not primary. In his shoes, even with that description, I'd make a judgement call and say "screw the ponies, the feedback is more important today." But I'm not him.

As for the shouting, sorry, but shouting rarely has the desired effect. It comes across as a temper tantrum in a 4 year old. Also, the rioting is silly fun (silly fun is a good way to blow off steam), and pretty harmless, but the shouting on forums has the very real potential to drown any useful message in noise. Which CCP Fallout is implying with the post I quoted.


Hey, hey, hey... stop it. No rational thought allowed this weekend!


The thing is, there was no EVIDENCE of them actually listening or reacting when this stuff was talked about in the run up. Had there been, people would accept that they're doing it. If it weren't for this (and weren't for the fact that CCP has introduced stuff it categorically stated it wouldn't do already) then the ****storm wouldn't exist. It's not that we're being irrational. It's that we JUST DON'T TRUST CCP ANYMORE.

Flesh Slurper
Minmatar
Posted - 2011.06.26 18:04:00 - [215]
 

They are definitely quick to refute the leak about Sony. Why not answer us about MT? This can only mean one thing...

ALLYOURMONEY BELONGTOUS
Posted - 2011.06.27 06:12:00 - [216]
 

Originally by: Flesh Slurper
They are definitely quick to refute the leak about Sony. Why not answer us about MT? This can only mean one thing...



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