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blankseplocked A CCP performance survey
 
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Shepard Book
Posted - 2011.06.24 17:08:00 - [61]
 

Originally by: Enna Shendara
Edited by: Enna Shendara on 23/06/2011 15:43:45
Just smashed this fellow up:

---OLD SURVEY REMOVED---

Its a general survey, intended to collect some information on how CCP's current customer base precieves CCP's current state.

I have tried to keep it neutral and fair. There was going to be a page dedicated specifically to eve online, but I chose a ****ty survey group who apparently wont let you make more then 10 questions for free. Perhaps this is for the best.

Have fun!

NEW SURVEY HERE:

http://www.eSurveysPro.com/Survey.aspx?id=27ec69ce-0080-412f-a375-a5d375b1397c



Neutral? That is a laugh. Wait till this is all said and done then do something like this if you must.

Karia Sur
Posted - 2011.06.24 17:12:00 - [62]
 

I know CCP wont taker a blind bit of notice about this survey, but if you do happen to read it and take notes, your starting point should be Q6.

Val Amora
Minmatar
Orcses and Goblinz
Posted - 2011.06.24 19:16:00 - [63]
 

boomp.

Enna Shendara
Posted - 2011.06.25 03:35:00 - [64]
 

We are at 419 people, lets get another 31 and I'll post a new set of results.

Karia Sur
Posted - 2011.06.25 08:39:00 - [65]
 

more input required.

Enna Shendara
Posted - 2011.06.25 10:29:00 - [66]
 

We are at 447, close enough. Results for the results throne!

Popeye Jones
Posted - 2011.06.25 20:54:00 - [67]
 

This is a good idea. Let's see if Upper Management listens. I mean if I wanted to play WOW or Aion I would still have accounts signed up for it....

Enna Shendara
Posted - 2011.06.26 08:41:00 - [68]
 

Gonna go ahead and bump this again. We are at 481 results, its starting to slow down. Keep it going people, I <3 you all, no matter what your position on the matter, I need your opinion represented!

Felurian
Posted - 2011.06.26 08:52:00 - [69]
 

I took the survey, thank you for making it.

Bevil Smyth
Caldari
Deep Core Mining Inc.
Posted - 2011.06.26 09:04:00 - [70]
 

yep me too, keep it going

nalgok
Posted - 2011.06.26 09:04:00 - [71]
 

I (as someone who doesn't see any problems with CCP's current MT plans or incarna) felt the survey gave me the ability to also express my opinions, good job.

Enna Shendara
Posted - 2011.06.26 09:05:00 - [72]
 

Originally by: Felurian
I took the survey, thank you for making it.



Thanks for taking it, thats vastly more important Smile

Harcosi
Posted - 2011.06.26 09:05:00 - [73]
 

It really needs a "I have no clue" option. I can't fill out this survey until after CCP tell us WTF is going on.

Enna Shendara
Posted - 2011.06.26 09:08:00 - [74]
 

Edited by: Enna Shendara on 26/06/2011 09:09:56
Originally by: nalgok
I (as someone who doesn't see any problems with CCP's current MT plans or incarna) felt the survey gave me the ability to also express my opinions, good job.


Excellent. Please do pass it on. I can't get fair feedback if its only being shared be the people who are angry! Everyones feedback is absolutely necessary, or all this will be for nothing.

Originally by: Harcosi
It really needs a "I have no clue" option. I can't fill out this survey until after CCP tell us WTF is going on.


This survey is primarily about perception. CCP knows what the solid truth is, but they need some independent feedback from the rest of us about what we see. CCP knows if they do or do not have a plan for eve, what they need to know is if we can see it. So in that respect, I know some questions are hard to answer, but please do your best.ugh

Hirana Yoshida
Behavioral Affront
Posted - 2011.06.26 09:16:00 - [75]
 

Surprisingly "fair", had expected a lot more bias but it is not that bad.

Timing pretty much sucks though, its like asking people if they'd like free, clean tap water during a heatwave Razz

Harcosi
Posted - 2011.06.26 09:21:00 - [76]
 

Originally by: Enna Shendara
This survey is primarily about perception. CCP knows what the solid truth is, but they need some independent feedback from the rest of us about what we see. CCP knows if they do or do not have a plan for eve, what they need to know is if we can see it. So in that respect, I know some questions are hard to answer, but please do your best.ugh


Done. One of the questions made me smile though.

"Do you believe Eve is going somewhere?"
Yep, to Oblivion? So I answered True.

Enna Shendara
Posted - 2011.06.26 17:20:00 - [77]
 

Ok, this is nightly update number 3. Keep it running for me guys.

Enna Shendara
Posted - 2011.06.27 04:28:00 - [78]
 

This is the morning bump, there are 545 people.

Enna Shendara
Posted - 2011.06.27 15:10:00 - [79]
 

Only about 9 responses today, should be bumping this more I guess. Keep the reviews coming people!

Ethan Blacknova
Gallente
Perkele Mining Corporation
Posted - 2011.06.27 16:36:00 - [80]
 

Originally by: Acac Sunflyier
2 transgender people? wonder who they are


One would be me, I just filled in this survey!

@OP; This was a great idea. Good job.

Enna Shendara
Posted - 2011.06.28 03:40:00 - [81]
 

Many thanks people. Still need more respondents!

Enna Shendara
Posted - 2011.06.29 01:56:00 - [82]
 

574 people now, ne wupdate has been done.

Cancel Align NOW
Posted - 2011.06.29 02:04:00 - [83]
 

Nice survey

Enna Shendara
Posted - 2011.06.29 13:25:00 - [84]
 

Sorry I've been a bit lax in pimping this over the last few days people, exam revision and all that. Exams will be done on saturday, at which point I'll be sharing it throughout new eden via in game chat channels.

Amon Harakht
Posted - 2011.06.29 13:53:00 - [85]
 

Edited by: Amon Harakht on 29/06/2011 13:53:26
Nice survey but bear in mind the results you get now will be very emotionally skewed given everything that has happened this month.

Ideally you'd have done the survey last month and then repeated it again in maybe 3/6 months to avoid that - but then again maybe that's exactly what you're after vOv

Jolteon Taylor
Posted - 2011.06.29 14:04:00 - [86]
 

Interesting results for the poll. I hope CCP pays attention.

Markarian Aurelius
Caldari
Bureau of Interstellar Exploration
Posted - 2011.06.29 23:44:00 - [87]
 

I like the idea of this survey, but there needs to be more questions that have multiple options like strongly disagree, disagree, somewhat disagree, neither agree/disagree, etc. I do think some of the questions steer the respondent towards a negative bias, which you want to remove as much as possible to receive truly accurate results.

Enna Shendara
Posted - 2011.07.01 05:21:00 - [88]
 

Originally by: Amon Harakht

Nice survey but bear in mind the results you get now will be very emotionally skewed given everything that has happened this month.


Had I known that **** was going to hit the fan last month, I'd have done just that. Doing the survey in 6 months will be pointless, because large number of people are leaving, which means the survey won't be representative of the current consumer base. The truth is, a survey is meant to capture the current prevailing opinion. I am trying to contrast the rage some of the community is feeling with the apathy of other sections, to get a proper and definitive cross section of how people feel about the last week.

Enna Shendara
Posted - 2011.07.01 05:26:00 - [89]
 

I have put up a new version of results, check the third post in the thread to view them, we now have 642 respondents.

I'm pleased to say some of the early weighting we saw has started to smooth out. For example, when we first started, "do you consider CCP an ethical company?" was around 60% strongly disagree. We are now at a seemingly much more representative 28% for that one.

I'm not yet ready to call this a fully representative cross section of the community, but I would wager its within an 8% variance (no, I didn't calculate that, its an educated guess).

5NAKE plisken
Posted - 2011.07.01 07:38:00 - [90]
 

Just done the survey, and suprised to see that a lot of other people have answered roughly the same as me


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