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blankseplocked EVE Online: Incarna 1.0 Macintosh Issues and Feedback Thread
 
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Salacious Dube
Posted - 2011.06.21 23:37:00 - [31]
 

hi am am really new to forums but, i cant seem to log in, i cant tyoe my password? thanks.

Tommy Machiavelli
Posted - 2011.06.21 23:37:00 - [32]
 

Pretty frustrating that the Mac client has been bungled on every single expansion since Dominion. I think maybe Tyrranis went through well, but nothing else has. Either way, Minmatar Cruiser 5 ftw. Learned my lesson on that one Neutral

Elman Drucker
Posted - 2011.06.21 23:39:00 - [33]
 

I'm having the same problem of signing on. I can put my username in, but not the password.

Brian Purkiss
Posted - 2011.06.21 23:39:00 - [34]
 

Same here. I can't enter in my password.

Matavhe Rems
Posted - 2011.06.21 23:40:00 - [35]
 

Edited by: Matavhe Rems on 21/06/2011 23:48:11
I TRIED downloading the full client, eve-premium_006453_271273-mac.dmg. I got about 700MB of 5G, the download completed, and of course when I tried to mount it:
"The disk image can not be mounted, eve-premium_006453_271273-mac.dmg not recognized."

SOLE Fide
Posted - 2011.06.21 23:41:00 - [36]
 

Originally by: Hig Hurtenflursts
**** poor programming!!!!!!! **** poor testing and lets face it - all mac users now have to subject themselves to 6gb download and then the unpack which will probably make it over 10gb now. All due to the incompetence of the dev team!


I will be more than upset if the solution is a complete reinstall because that would be BS!

Yamar Nardieu
Posted - 2011.06.21 23:41:00 - [37]
 

Cant copy and paste, no way I am downloading the full client again. Download would take around 18 hours for me to download the full mac client.

Is there an ETA for an update that fixes the mac client?

- Yamar

Ritnar
Posted - 2011.06.21 23:41:00 - [38]
 

Wish CCP actually cared about their mac users. They say to "download the Full Client" but do they give any other instructions? no. do we need to delete eve from our mac's? no idea. overwrite the application? im not sure.

Can someone from the Dev team actually tell us what needs to be done?

Apocynum Rugnis
Posted - 2011.06.21 23:42:00 - [39]
 

I have managed to login with the copy/paste method. However, on my character selection screen I only see the name of my main toon, no portraits or alts. Clicking the empty portraits doesn't log me in either.

Verite Rendition
Caldari
F.R.E.E. Explorer
EVE Animal Control
Posted - 2011.06.21 23:42:00 - [40]
 

For those of you with bandwidth limitations, it should be possible to rip out Cider and distribute that separately. The EVE client is always the same as the PC version (which is to say it's not the problem component), which means it's Cider. Cider is only a fraction of the size of the whole client.

Soran Ambraelle
Posted - 2011.06.21 23:42:00 - [41]
 

Originally by: Shroomazon

Go to textedit, type in your password, then copy it.
Go to the client and use CTRL+V to paste.
No *'s will show, but try and it should let you in.
I did restart the client twice before it accepted this mind you, and I may have hit v twice.
In other words mash windows paste shortcut.


Textedit worked for me thanks.

Inglorious Bastrd
Posted - 2011.06.21 23:43:00 - [42]
 

Dear CCP -

Please post a reply on when you plan on having the errors fixed, what we should do (ie: reinstall), or just let us know were all really impatient (as per lack of answers possibly).

Yours Truly,
This Guy

Raquel Smith
Caldari
Freedom-Technologies
Sev3rance
Posted - 2011.06.21 23:43:00 - [43]
 

Originally by: CCP Zymurgist


  • We have discovered an issue with the Mac client patch. Mac client users will need to download the full client.




You guys suck.

Shroomazon
Shadows Of Death
Posted - 2011.06.21 23:43:00 - [44]
 

Originally by: Apocynum Rugnis
I have managed to login with the copy/paste method. However, on my character selection screen I only see the name of my main toon, no portraits or alts. Clicking the empty portraits doesn't log me in either.

I had to wait a few minutes for everything to catch up, it does get there eventually

debbie harrio
Posted - 2011.06.21 23:44:00 - [45]
 



I'm getting to the stage where pointlessness content that makes my game experience no more immersive is becoming a pain.

DJ15
Posted - 2011.06.21 23:46:00 - [46]
 

This is what i get when I try to download the new patch; Rolling Eyes

Unable to download/evepremiumpatch267203-271273-mac.tgz from the server.
Error: url //cdn1.eveonline.com/mac/evepremiumpatch267203-271273-mac.tgz not found

Its there a way to fix this other then downloading the whole gameugh

Kittaem
Minmatar
Area 51
Posted - 2011.06.21 23:46:00 - [47]
 

Quote:
We have discovered an issue with the Mac client patch. Mac client users will need to download the full client.


Again...Sad

Salaphiel
Posted - 2011.06.21 23:46:00 - [48]
 

ok, so given that my first attempt at downloading whole client all over again failed to mount, I tried again. How many fails does it have to be before it's an EPIC FAIL?!

Edoc'sil 74
Posted - 2011.06.21 23:48:00 - [49]
 

CCP I am sorry but this is a new low for you I have been waiting to get on sense I got home 3 hours ago and now have a 5hour and 11 minute download that will hopefully be finished at 1 in the morning my time. All mac users should get a free plex for this because in 5 hours I could easily make 200million isk if I was on and able to organize a mining op. I was hoping to get on and have fun and explore the new stuff and make a quick 200mil before bed with my 140man alliance but no I will be able to get on a 1 tomorrow morning in the hopes that I loose as few skill points as possible as my training time finished 2 or 3 hours ago so I might as well have not bought lvl 5 implants.

Im very disappointed in you CCP I expected better from you all.

Lucifer Himself
Posted - 2011.06.21 23:48:00 - [50]
 


okay got it to work on the fifth try
ty

SOLE Fide
Posted - 2011.06.21 23:48:00 - [51]
 

Originally by: Salaphiel
ok, so given that my first attempt at downloading whole client all over again failed to mount, I tried again. How many fails does it have to be before it's an EPIC FAIL?!


I think 3 is the correct answer. I feel lucky that it takes an EPIC FAIL before anything good happens for Mac users with CCP. Why would they say the solution is to download the client again when apparently that is just as big a FAIL as downloading the patch?

Cravenel
Posted - 2011.06.21 23:49:00 - [52]
 

mac client messed up as always... guys, maybe we can buy you a mac and you would just try to install client on it to see if basic things like logging in works? I am not even asking about fully tested client. I would accept crap we got for previous expansion. But not being able to log in?!!
sorry for being negative but this "known problem" is just too much.

Opobaton
Posted - 2011.06.21 23:49:00 - [53]
 

yea will incarna automatically replace the old one or do we have to uninstall inscursion first?

Sirk Charen-Teng
Posted - 2011.06.21 23:50:00 - [54]
 

OK anyone not wanting to download the patch type your password into the username highlight it and right click and copy then put your username back in and right click on the password field and paste
Worked for me

Brantus
Minmatar
Sinners.
Posted - 2011.06.21 23:50:00 - [55]
 

Good thing I'm at work where it wont take long to download the entire client! Rolling Eyes

Salaphiel
Posted - 2011.06.21 23:50:00 - [56]
 

Originally by: SOLE Fide
Originally by: Salaphiel
ok, so given that my first attempt at downloading whole client all over again failed to mount, I tried again. How many fails does it have to be before it's an EPIC FAIL?!


I think 3 is the correct answer. I feel lucky that it takes an EPIC FAIL before anything good happens for Mac users with CCP. Why would they say the solution is to download the client again when apparently that is just as big a FAIL as downloading the patch?


Alright then here goes #3...

CCP Zymurgist


Gallente
C C P
Posted - 2011.06.21 23:51:00 - [57]
 

Originally by: Mako Parks
Originally by: CCP Zymurgist


snip

Known Issues


  • We have discovered an issue with the Mac client patch. Mac client users will need to download the full client.




Ok, so just to clarify, all mac users should NOT download the current patch, but instead reload the full client? Do we need uninstall Incursions, or will it overwrite?

Any guesstimate when the patch will be fixed so it will work on Mac's? Few hours, Few days?

Thanks.


The Mac patch is currently being tested but we do not currently have an ETA on when it will be done but we will let you know as soon as it is available. Our current work around is to download the full client.

swananai
Posted - 2011.06.21 23:51:00 - [58]
 

Hey guys, i am a mac user as well Unfortunatly ccp screwed up and were all going to have to add another 5 GB to our computer. I am wondering if i should unistall the old eve client and how to do it if needed thanks

Salacious Dube
Posted - 2011.06.21 23:51:00 - [59]
 

hmm this is so annoying.....pay for the game and only pc dudes are using it, as i speak......totally annoying why didnt they announce release for 22nd.........

Salaphiel
Posted - 2011.06.21 23:52:00 - [60]
 

Edited by: Salaphiel on 21/06/2011 23:53:06
Originally by: CCP Zymurgist
Originally by: Mako Parks
Originally by: CCP Zymurgist


snip

Known Issues


  • We have discovered an issue with the Mac client patch. Mac client users will need to download the full client.




Ok, so just to clarify, all mac users should NOT download the current patch, but instead reload the full client? Do we need uninstall Incursions, or will it overwrite?

Any guesstimate when the patch will be fixed so it will work on Mac's? Few hours, Few days?

Thanks.


The Mac patch is currently being tested but we do not currently have an ETA on when it will be done but we will let you know as soon as it is available. Our current work around is to download the full client.


Dude the full client isn't working either...working on 3rd attempt to download right now.


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