Posted - 2011.06.21 07:04:00 - [1]

 

EVE Online: Incarna 1.0 deployment is underway. The downtime has begun at 07:00 UTC and is expected to be completed by 17:00 *new time* 23:30 UTC. EVE Online websites will be offline from 07:00 UTC to 09:00 UTC; during that time the deployment updates will be available on the temporary landing page at www.eveonline.com. API will be unavailable from 07:00 until 11:00 UTC.

Incarna 1.0 features Captain's Quarters - the first step towards opening the interiors of space stations for players; the new graphics and animations for ship turrets; and the new Noble Exchange store offering new and exciting goods. The new players will now embark on their journey in EVE Online guided by completely revamped tutorials and the familiar voice of Aura, while the new agent finder and corporation recruitment tools will make life easier for all pilots.

You are welcome to check out the Incarna expansion page and the Captain's Quarters entry on EVElopedia for more information; the full patch notes are available here. Deployment updates are provided below on a regular basis.

23:04
Tranquility has been returned to service. Fly and walk safely!

21:55 UTC
We have discovered an issue with the Mac client patch. If you are a Mac client user, we strongly advise that you do not patch your EVE Online client at this time. This issue is being fixed and we will update you as soon as the issue has been resolved.

21:35 UTC
The website has been returned to service after a short outage to assist with Autopatch testing. Autopatching is now up.

20:20 UTC
Downtime is now expected to last until 23:30 UTC due to the additional server updates.

20:00 UTC
Deployment is still underway and expecting Tranquility to still open at 21:30 UTC.

18:25 UTC
Downtime is now expected to last until 21:30 UTC.

16:05 UTC
The account management system is back online.

15:24 UTC
Tranquility is now up, and internal testing is underway.

14:00 UTC
Deployment is still underway, and the database is being stubborn. Current estimate for opening Tranquility for the players is 21:00 UTC. Once again, we would like to thank you for your understanding and hope to see you in the game soon.

13:10 UTC
Database updates are taking longer than originally estimated. Because of that, we are extending the downtime until 20:00 UTC. Thank you for your understanding.

12:25 UTC
Deployment is still underway. Meanwhile feel free to check out the dev blog on the new agent finder feature.

10:50 UTC
EVE Gate and API are now online. Please note that the EVE Online account management system is still undergoing maintenance.

10:10 UTC
EVE websites are back up.

09:25 UTC
Code deployment is underway. EVE websites are estimated to be back online at 10:00 UTC.

08:00 UTC
All backups have been completed and code is now being deployed.

07:00 UTC
Incarna 1.0 deployment has started. EVE Online websites will be taken offline shortly and are scheduled to come back at 09:00 UTC.

Posted - 2011.06.21 18:39:00 - [2]

 

We appreciate that players are excited to patch to a new release and Incarna is no exception. We want you to take a moment to review the following information which can be helpful in ensuring that your update from Incursion 1.6.1, or earlier version, is smooth and hassle free. Quite often players will try and install an incorrect build, be that from taking a copy of the file from Singularity and attempting to port it into their Tranquility folder or by trying to install a patch file which is not the final official version. Either of these things can result in a player having to download a full client build which can cause a lot of frustration for players.

So what can you do to ensure that you have the correct build?

1, We would advise all players that the easiest and most risk free process is to start your EVE Client when we announce that Tranquility is up and accepting connections. The autopatcher will patch your client from Incursion 1.6.1 to the final Incarna 1.0 build.

2, When Tranquility goes live we will update this message with direct links to the installers so that players can download the patch from Incursion 1.6.1 and apply it at their leisure. The downloads will be:

Windows client patch – To be added

Mac client patch – To be added

3, If you are patching from an earlier build, or if you want to patch up to the current version we ask you to visit the Patches for Tranquility page. From here you can patch from your current version up to the most recent version which is Incursion 1.6.1. Your version number is displayed in the top left hand corner and is the number in the brackets. So, as an example, if you see ‘Version 6.45.269296 (267203) on your current EVE client then you have the most up to date version. If the version number is anything other than 267203 then you will need to apply one or more updates to get to the current version.