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blankseplocked Account expired although it hasnt (Singularity)
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Posted - 2011.06.13 16:46:00 - [1]

Hi there, I'm trying to get onto the singularity test server and for some reason my accounts both keep getting denied access.... this is the message im receiving:-

Both of my accounts are completely active on tranq server and so I am very confused. Could someone please offer some enlightenment on this issue. If this is the wrong place to voice my concern then i do appologise but i couldnt find another forum post that reffered to the same issue.

Many Thanks

Personal information removed. Zymurgist

Posted - 2011.06.13 17:09:00 - [2]

You really shouldn't be posting your account names...

Veshta Yoshida
PIE Inc.
Posted - 2011.06.13 17:10:00 - [3]

Wrong place to put it. Contact customer support.

Remember to ask mods to delete/lock this thread.

Posted - 2011.06.13 18:40:00 - [4]

I would guess if you let them expire at any point since those 'last logis' that the SISI build is using the data from when they were not active. SISI is setup with data at a certain point and after that it is no longer accurate to Tranquility.

If your accounts never expired then I don't know what it is, maybe ask in the testing forum or file a petition.

CCP Zymurgist

Posted - 2011.06.13 20:02:00 - [5]

Your character names are enough to look up information on you :) Also you may have better luck posting in this thread for help with singularity account activation.

Moved from Assembly Hall.


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