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blankseplocked Patch Failed, Repair.exe Broken.....
 
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Author Topic

Cizani
Advanced Planetary Exports
Intergalactic Exports Group
Posted - 2011.06.22 10:25:00 - [31]
 

Edited by: Cizani on 22/06/2011 10:25:01

Biztonsagi Gyufa
Posted - 2011.06.22 10:58:00 - [32]
 

same problem here
downloading the full client (again)
auto-updater never worked btw (how the hell am i supposed to allow its communications in 0.1 miliseconds when it is a temporary exe)
and can not you check if there is enough free room on the destiantion partition BEFORE starting anything
and can not you ask where i do have space if you can not find it
and can not you make a less volatile client, everytime i want to log in i have to manually patch first
we are not beta testers, we are your customers!

10 years and you still do not know how to patch, shame on you

Aethlyn
Minmatar
Posted - 2011.06.22 10:59:00 - [33]
 

Did you check your free disk space on C:? Even with the game being installed somewhere else the update/repair process will need some space there (3-5 GB should be a save buffer for most patches).

Biced
Posted - 2011.06.22 11:11:00 - [34]
 

Originally by: Aethlyn
Did you check your free disk space on C:? Even with the game being installed somewhere else the update/repair process will need some space there (3-5 GB should be a save buffer for most patches).


okay so i have to keep 3-5gb for ******ed patches that do not work.
then i have to keep 3-5gb more for cache files and w/e crap they put into my users fiolder.
and the game itself which takes 7.6gb atm (and doesnt even work)
so thats 18gb for eve???
really???
**** this ****!
CCP get your **** together!!!

also there is no fix for this atm i have done repair 3 times already including the new repair file.
thats 3bg i have downloaded for nothing.


WheatGrass
Silent but Friendly
Posted - 2011.06.22 16:02:00 - [35]
 

Edited by: WheatGrass on 22/06/2011 16:02:05
Disk space is an issue for me. So, here's what's cooking now...

Download the full install package files from...
http://www.eveonline.com/download/?fallback=1&

Burn those files to DVD. They include the following:
EVE_Premium_Setup_271273.exe (3,725 KB)
eveonline_271273_1of2.7z (2,327,264 KB)
eveonline_271273_2of2.7z (2,191,098 KB)

Delete originals from HDD.
Delete contents of C:\Program Files (x86)\CCP\EVE
Delete contents of C:\Documents and Settings\%HOMEPATH%\Local Settings\Temp
(i.e. all of the failed repair attempts)

Launch .exe file from DVD.
Complete installation.

Launch Eve Online
Apply the update to the update.

Mine Veldspar.

It works.

Dash Daro
Posted - 2011.06.22 17:25:00 - [36]
 

Originally by: WheatGrass
It works.


I've tried downloading the manual install and I can safely say that it does NOT work. I've completely uninstalled Eve and run CCleaner, so I'm positive there's nothing left of it. The installer still says the files are corrupt and the repair.exe fails every time. I've tried using the repair.exe posted earlier. I've even tried downloading the files twice. I'm honestly out of ideas. I guess I'll just have to wait til CCP releases an installer that works, which is infuriating when I pay for gametime.

Phiibes
Posted - 2011.06.22 22:31:00 - [37]
 

I've downloaded the full install numerous times over the last 24 hours, even after a post by a member of the Dev team here:

http://eve-search.com/thread/1533044/page/1

All of the versions I downloaded failed at the same place and report the exact same checksum errors. The repair tool fails with the following, with every version I tried:

Restoring file: "D:\eveonline_271273_1of2.7z"
Repair data url: "http://content.eveonline.com/eveonline_271273_1of2.7z"
RestoreFile input values:
filePath = 'D:\\eveonline_271273_1of2.7z'
fileUrl = 'http://content.eveonline.com/eveonline_271273_1of2.7z'
rsumUrl = 'http://content.eveonline.com/eveonline_271273_1of2.7z.rsum'
downloadThreads = 5
Downloading checksums: 0.0%, 0 B /5.54 MB, 0 B /s, 00m00s
Downloading checksums: 100.0%, 5.54 MB/5.54 MB, 202.51 KB/s, 00m22s
Checking file: 0.0%, 0 B /2.21 GB, 0 B /s, 00m00s
Checking file: 100.0%, 2.21 GB/2.21 GB, 163.46 MB/s, 00m11s
Sorting out what needs to be downloaded, please wait...
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 97, in _TaskRun
File "repairTool\repairUI.pyc", line 77, in Start
File "repairTool\repairLogic.pyc", line 147, in Repair
File "repairTool\repairLogic.pyc", line 187, in Restore
File "zsync\zsync.pyc", line 151, in RestoreFile
ValueError: too many values to unpack
Total Runtime: 0h00m39s

I don't know why CCP are refusing to address the issue and just keep telling us to download the same corrupt files over and over again?

Kim Trader
Posted - 2011.06.24 13:09:00 - [38]
 

File "repairTool\progressPanel.pyc", line 97, in _TaskRun
File "repairTool\repairUI.pyc", line 77, in Start
File "repairTool\repairLogic.pyc", line 147, in Repair
File "repairTool\repairLogic.pyc", line 187, in Restore
File "zsync\zsync.pyc", line 151, in RestoreFile
ValueError: too many values to unpack
Total Runtime: 0h01m36s

+1 Same problem

Kim Trader
Posted - 2011.06.27 08:55:00 - [39]
 

CCP are u serious!? why havent u replied to this topic yet?

CCP Mandrake

Posted - 2011.06.27 12:06:00 - [40]
 

If the repair tool fails to start up, try updating it manually, download this file and replace the repair.exe in your client folder:
http://cdn1.eveonline.com/client_repair/324/repair.exe

smubacca
Posted - 2011.06.27 12:35:00 - [41]
 

What about for us doing fresh installs?

CCP Atropos

Posted - 2011.06.27 13:12:00 - [42]
 

I've created a group of metalinks (available in this thread) which will provide you with checksumming during download (when used in conjunction with a metalink compatible download application (list available here)) in case you're unable to download via standard methods.

Kim Trader
Posted - 2011.06.27 14:05:00 - [43]
 

Edited by: Kim Trader on 27/06/2011 14:11:18
Tried out the new repair link above. Doesnt fix the problem. Repair started up went through all the stages, downloading the patch then FAILS. Now 30+ hrs trying to download the new patch and still cant get it to work :(

CCP Sputnik


C C P
C C P Alliance
Posted - 2011.06.27 14:34:00 - [44]
 

Originally by: Kim Trader
Edited by: Kim Trader on 27/06/2011 14:11:18
Tried out the new repair link above. Doesnt fix the problem. Repair started up went through all the stages, downloading the patch then FAILS. Now 30+ hrs trying to download the new patch and still cant get it to work :(


Just let me clarify this:
"Repair started up went through all the stages", meaning the repair tool finished and you could start the game and at the log in screen you got asked to install a client update?

"downloading the patch then FAILS" downloading the auto-patch or client update?

Kim Trader
Posted - 2011.06.27 14:59:00 - [45]
 

Edited by: Kim Trader on 27/06/2011 14:59:15
Install says verifying files, then asks if i want to use the repair tool to complete the install. Repair tool starts up fine, goes through the stages but fails on final stage.

Never see any login screens or game startup appearing.

CCP Sputnik


C C P
C C P Alliance
Posted - 2011.06.27 15:33:00 - [46]
 

First I want to assure everybody that we are working on this with all available resources but unfortunately we are not able to reproduce this issue in-house meaning we have to rely on your information to figure out what is causing these issues.

It would be great if somebody who is experiencing the repair tool issue could delete all content under %ProgramData%\CCP\EVE and give it another shot which would allow us to verify if the issue is related to the repair tool caching mechanism.

Kim Trader
Posted - 2011.06.27 15:36:00 - [47]
 

Originally by: CCP Sputnik
First I want to assure everybody that we are working on this with all available resources but unfortunately we are not able to reproduce this issue in-house meaning we have to rely on your information to figure out what is causing these issues.

It would be great if somebody who is experiencing the repair tool issue could delete all content under %ProgramData%\CCP\EVE and give it another shot which would allow us to verify if the issue is related to the repair tool caching mechanism.


Deleted everything under %ProgramData%\CCP\EVE will try to download entire game again now.

CCP Sputnik


C C P
C C P Alliance
Posted - 2011.06.27 15:38:00 - [48]
 

Edited by: CCP Sputnik on 27/06/2011 15:38:53
Originally by: Kim Trader
Deleted everything under %ProgramData%\CCP\EVE will try to download entire game again now.


Please try to run the repair tool first, if possible. It would help us a lot to verify the issue and help other players.

Kim Trader
Posted - 2011.06.27 16:54:00 - [49]
 

too late, im afraid not, i uninstalled the game and deleted every kb of it off my PC now. completely starting again, but dont worry i guarantee il have to use that repair exe again in next 30 mins or so when i try to install eveonline from the payload files

Kim Trader
Posted - 2011.06.27 17:29:00 - [50]
 

Edited by: Kim Trader on 27/06/2011 17:39:36
Edited by: Kim Trader on 27/06/2011 17:36:21
Edited by: Kim Trader on 27/06/2011 17:35:46
Failed to repair the EVE Online client
You can get help on the EVE Online forums at http://www.eveonline.com/ingameboard.asp

Checking file: 100.0%, 2.21 GB/2.21 GB, 69.03 MB/s, 00m30s
Sorting out what needs to be downloaded, please wait...
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 97, in _TaskRun
File "repairTool\repairUI.pyc", line 77, in Start
File "repairTool\repairLogic.pyc", line 147, in Repair
File "repairTool\repairLogic.pyc", line 187, in Restore
File "zsync\zsync.pyc", line 151, in RestoreFile
ValueError: too many values to unpack
Total Runtime: 0h00m46s

Well thats another 2 hours wasted and i did delete all files under %ProgramData%\CCP\EVE and i downloaded this through mozilla with DownThemAll installed...

CCP Sputnik


C C P
C C P Alliance
Posted - 2011.06.27 17:52:00 - [51]
 

Originally by: Kim Trader
Well thats another 2 hours wasted and i did delete all files under %ProgramData%\CCP\EVE and i downloaded this through mozilla with DownThemAll installed...


Thank you very much for giving use this feedback, it will help us pinpointing the issue.

Duke Hamilton1
Gallente
Posted - 2011.06.27 18:19:00 - [52]
 

Exactly the same issue here


File "repairTool\progressPanel.pyc", line 97, in _TaskRun
File "repairTool\repairUI.pyc", line 77, in Start
File "repairTool\repairLogic.pyc", line 147, in Repair
File "repairTool\repairLogic.pyc", line 187, in Restore
File "zsync\zsync.pyc", line 151, in RestoreFile
ValueError: too many values to unpack
Total Runtime: 0h01m12s

Output folder: C:\Users\Anthony\AppData\Local\Temp\nssC607.tmp
Extract: 7z.dll... 100%
Extract: downloader.exe... 100%
Extract: library.zip... 100%
Extract: w9xpopen.exe... 100%
eveonline_271273_1of2.7z: Using local file
Payload_1: C:\Users\Anthony\Downloads\eveonline_271273_1of2.7z
eveonline_271273_2of2.7z: Using local file
Payload_2: C:\Users\Anthony\Downloads\eveonline_271273_2of2.7z
Step 2/3: Verifying Files
Execute: "C:\Users\Anthony\AppData\Local\Temp\nssC607.tmp\repair.exe" "--repair_file=C:\Users\Anthony\Downloads\eveonline_271273_1of2.7z" "--url=http://content.eveonline.com/eveonline_271273_1of2.7z" --autoclose
Step 2/3: Verifying Files
Execute: "C:\Users\Anthony\AppData\Local\Temp\nssC607.tmp\repair.exe" "--repair_file=C:\Users\Anthony\Downloads\eveonline_271273_1of2.7z" "--url=http://content.eveonline.com/eveonline_271273_1of2.7z" --autoclose
Step 2/3: Verifying Files

Duke Hamilton1
Gallente
Posted - 2011.06.27 19:04:00 - [53]
 

Completly over this. Cannot get anything to work everything is completly corrupted. Can't install from both types of online and offline dowmload, repair exe is broken and so is the customer support. Worst gaming experience ever. Expect to see a fix in 2 weeks probably. I am not renewing my sub to a game I cant even download or use.
Blue screen followed by memory dump then eve exe crash and now a total corrupted eve client.
Any ideas Spudnik or whatever youre name is??

CCP Sputnik


C C P
C C P Alliance
Posted - 2011.06.27 19:47:00 - [54]
 

If you are up for it there is a view things you could try, first thing to figure out is if the verification process is correct.

Install 7zip in case you haven't already and extract the two .7z files into the same folder, if this works you should end up with an EVE installation - might need some repair tool love :( but that uses another dataset (packages are a lot smaller == less risk for corruption) then the installer repair process.

On the other hand when you try to extract the 7z files and you get an error the problem gets a lot more complicated.

I will be around for a while and monitor this thread, just let me know how its going - hopefully we come up with a good workaround.

bobthebuilder19
Posted - 2011.06.27 19:53:00 - [55]
 

any chance of us getting skill points back if our skills stop training due to these problems. cuz i cant get it installed again. had to reformat computer yesterday and now links and stuff arent working?? i hope this gets figured out before my skills stop

CCP Sputnik


C C P
C C P Alliance
Posted - 2011.06.27 20:03:00 - [56]
 

Originally by: bobthebuilder19
any chance of us getting skill points back if our skills stop training due to these problems. cuz i cant get it installed again. had to reformat computer yesterday and now links and stuff arent working?? i hope this gets figured out before my skills stop


Sorry I don't know the answers to this question, however you can create a Petition to ask our Customer Support staff, they also will keep you up to date if we have a fix or workaround for your issue.

Duke Hamilton1
Gallente
Posted - 2011.06.28 00:12:00 - [57]
 

OK so followed youre instructions deleted old corrupt install moved 7z files to ccp folder in program files extracted to destination folder. Ran repair tool and this got stuck on repairing at this point
Restoring folder: "C:\Program Files\CCP"
Build folder Info:
Checkum DB: "C:\Users\Anthony\AppData\Local\CCP\EVE\C_PROG~3\checksums"
__name__: main
version: 7.10
build: 271273
codename: EVE-EVE-TRANQUILITY
region: ccp
cryptopack: CryptoAPI
sync: 271273
branch: //depot/games/branches/release/EVE-TRANQUILITY/eve
appname: EVE
usescriptindexfiles: 1
role: client
aid: 0
server: Tranquility
port: 26000
edition: premium
repair url: http://cdn1.eveonline.com/RepairData_271273.dat
client directory: C:\Program Files\CCP
Caching disabled
RestoreFolder input values:
folder = 'C:\\Program Files\\CCP'
url = 'http://cdn1.eveonline.com/RepairData_271273.dat'
dbfile = 'C:\\Users\\Anthony\\AppData\\Local\\CCP\\EVE\\C_PROG~3\\checksums'
safemode = False
datapiles = ()
downloadFolder = None
cleanupDownloadData = True
downloadThreads = 5
whitelist = ()
ignore = ()
(1/8) Downloading index: 0.0%, 0 B /502.44 KB, 0 B /s, 00m00s
(1/8) Downloading index: 100.0%, 502.44 KB/502.44 KB, 72.45 KB/s, 00m04s
(2/8) Hashing files: 0.0%, 0 B /8.61 GB, 0 B /s, 00m00s
(2/8) Hashing files: 100.0%, 8.61 GB/8.61 GB, 41.19 MB/s, 02m53s
(3/8) Downloading rollsums: 0.0%, 0 B /144.58 KB, 0 B /s, 00m00s
(3/8) Downloading rollsums: 100.0%, 144.58 KB/144.58 KB, 20.37 KB/s, 00m02s
(4/8) Calculating patch: 0.0%, 0 B /398.25 MB, 0 B /s, 00m00s
resDX9.stuff, missing 367 out of 3696 blocks
(4/8) Calculating patch: 100.0%, 398.25 MB/398.25 MB, 41.81 MB/s, 00m06s
res\video\Intro_1280_720.bik, missing 662 out of 1054 blocks
(5/8) Loading cache: 0.0%, 00m00s
(5/8) Loading cache: 100.0%, 00m00s
(6/8) Downloading patch: 0.0%, 0 B /45.76 MB, 0 B /s, 00m00s
(6/8) Downloading patch: 100.0%, 45.76 MB/45.76 MB, 257.61 KB/s, 02m23s
(7/8) Applying patch: 0.0%, 0 B /296.80 MB, 0 B /s, 00m00s
Restoring: resDX9.stuff
Restoring: res\video\Intro_1280_720.bik
(7/8) Applying patch: 100.0%, 296.80 MB/296.80 MB, 25.45 MB/s, 00m07s
Deleting downloaded temporary data
(8/8) Validating: 0.0%, 0 B /462.53 MB, 0 B /s, 00m00s
(8/8) Validating: 100.0%, 462.53 MB/462.53 MB, 92.50 MB/s, 00m00s
(4/8) Calculating patch: 0.0%, 0 B /165.73 MB, 0 B /s, 00m00s
(4/8) Calculating patch: 100.0%, 165.73 MB/165.73 MB, 33.14 MB/s, 00m00s
(5/8) Loading cache: 0.0%, 00m00s
(6/8) Downloading patch: 0.0%, 0 B /0 B, 0 B /s, 00m00s
Nothing to download, only using cached data
(7/8) Applying patch: 0.0%, 0 B /0 B, 0 B /s, 00m00s
(8/8) Validating: 0.0%, 0 B /165.73 MB, 0 B /s, 00m00s
(8/8) Validating: 100.0%, 165.73 MB/165.73 MB, 33.14 MB/s, 00m00s

Duke Hamilton1
Gallente
Posted - 2011.06.28 00:15:00 - [58]
 

And back to the start

Restoring file: "C:\Program Files\CCP\eveonline_271273_2of2.7z"
Repair data url: "http://content.eveonline.com/eveonline_271273_2of2.7z"
RestoreFile input values:
filePath = 'C:\\Program Files\\CCP\\eveonline_271273_2of2.7z'
fileUrl = 'http://content.eveonline.com/eveonline_271273_2of2.7z'
rsumUrl = 'http://content.eveonline.com/eveonline_271273_2of2.7z.rsum'
downloadThreads = 5
Downloading checksums: 0.0%, 0 B /5.22 MB, 0 B /s, 00m00s
Downloading checksums: 100.0%, 5.22 MB/5.22 MB, 235.96 KB/s, 00m21s
Checking file: 0.0%, 0 B /2.08 GB, 0 B /s, 00m00s
Checking file: 100.0%, 2.08 GB/2.08 GB, 49.07 MB/s, 00m36s
Sorting out what needs to be downloaded, please wait...
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 97, in _TaskRun
File "repairTool\repairUI.pyc", line 77, in Start
File "repairTool\repairLogic.pyc", line 147, in Repair
File "repairTool\repairLogic.pyc", line 187, in Restore
File "zsync\zsync.pyc", line 151, in RestoreFile
ValueError: too many values to unpack
Total Runtime: 0h01m08s

Kim Trader
Posted - 2011.06.28 09:30:00 - [59]
 

Edited by: Kim Trader on 28/06/2011 09:56:03


CCP we need a new repair.exe that will not fail to unpack the files on the last stage (see above). OR a more reliable source to download the game.

I can understand that some peoples internet connection could be the cause of this corrupt files problem but the repair.exe should sort this all out by replacing missed and broken files, but it isnt doing the job :(

(4/8) Calculating patch: 100.0%, 1.87 GB/1.87 GB, 45.44 MB/s, 00m33s
res\video\cq\CQ_TEMPLATE_EPICARC_CALDARI.bik, missing 55 out of 199 blocks
(5/8) Loading cache: 0.0%, 00m00s
(5/8) Loading cache: 100.0%, 00m00s
(6/8) Downloading patch: 0.0%, 0 B /2.54 GB, 0 B /s, 00m00s
(6/8) Downloading patch: 100.0%, 2.54 GB/2.54 GB, 494.12 MB/s, 03m08s
(7/8) Applying patch: 0.0%, 0 B /6.05 GB, 0 B /s, 00m00s
Restoring: resCharacterCreationBackdrops00.stuff
Restoring: resCharacterCreationBackdrops01.stuff
Deleting downloaded temporary data
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 97, in _TaskRun
File "repairTool\repairUI.pyc", line 77, in Start
File "repairTool\repairLogic.pyc", line 147, in Repair
File "repairTool\repairLogic.pyc", line 307, in Restore
File "zsync\zsync.pyc", line 292, in RestoreFolder
File "zsync\zsync.pyc", line 332, in ReconstructFiles
KeyError: (1197019234, '\xa7\xe9>\xc8\rP\xe7\xa4\x8ch\xbe0\xba\xb9\n\x9c')
Total Runtime: 0h05m55s
Failed

Kim Trader
Posted - 2011.06.28 10:33:00 - [60]
 

Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 109, in DownloadPart
File "zsync\readFromUrl.pyc", line 128, in _DownloadPart
TypeError: Error while decompressing: 1

Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 109, in DownloadPart
File "zsync\readFromUrl.pyc", line 128, in _DownloadPart
TypeError: Error while decompressing: 1

Exception in thread Thread-7:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 109, in DownloadPart
File "zsync\readFromUrl.pyc", line 128, in _DownloadPart
TypeError: Error while decompressing: 1

Exception in thread Thread-4:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 109, in DownloadPart
File "zsync\readFromUrl.pyc", line 128, in _DownloadPart
TypeError: Error while decompressing: 1

Exception in thread Thread-6:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 109, in DownloadPart
File "zsync\readFromUrl.pyc", line 128, in _DownloadPart
TypeError: Error while decompressing: 1


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