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Lexxxii
Posted - 2011.06.10 16:04:00 - [241]
 

Edited by: Lexxxii on 10/06/2011 16:04:14
After todays patch........

When you approach a gate or station you see the other ships on your overview. As they jump or warp off, they stay on the overview but turn transparent.

If you reload the overview its okay again, until the next jump. Minimise the client, then maximise it and its okay again, until the next jump. This doesn't happen all the time, it will stop for a while and then start again, but it is occurring on 2 different machines and 2 different accounts.

Karia Sur
Posted - 2011.06.10 16:39:00 - [242]
 

Originally by: CCP Nimbus
Originally by: Dark Shadowstar
Edited by: Dark Shadowstar on 10/06/2011 15:07:56
In reply to my petition about our awful Transparent HUD and after a number of responses showing what can only be described as a standard response will do attitude I have received this latest response

WELL THERE WE ARE FOLKS, THE TRANSPARET HUD IS A FIGMENT OF OUR IMAGINATIONS AND NO ONE HAS REPORTED ANY PROBLEMS

does that make you all feel better????

GM correspondence removed. Please see Forum Rules number 9 for more information. Zymurgist


Your hud is totally transparent?


Im not sure about the specifics with regards to the person whos post you have quoted, but do you not realise that this major fault with the wishy-washy colours of the CPU/Damage bars needs changing back to what it was pre-patch days? The bars need to be the old bright red and the CPU not a stupid transparent colour. In certain parts of space both of these are impossible to see. Why do you struggle to see this?

Do all of us have to fill petitions in with regards this, or will those be ignored like our comments in here have been?

Malema
Posted - 2011.06.10 16:48:00 - [243]
 

Keep getting the same message repeatedly , no matter how many times I allow it to try and patch.

"Unable to install client update.
Press 'OK' to continue".


Is there any place I can get the the Jun 10 patch separately ?

Bellasarius Baxter
Caldari
Zilog Enterprises
Posted - 2011.06.10 17:11:00 - [244]
 

Originally by: Malema
Keep getting the same message repeatedly , no matter how many times I allow it to try and patch.

"Unable to install client update.
Press 'OK' to continue".


Is there any place I can get the the Jun 10 patch separately ?



I dont think so, the patcher used in integrated in the client.

What you might want to try:
1)Say No to installing the patch
2)Press ESC
3) go to the GENERAL SETTINGS tab
4) Hit the UNINSTALL button, under HELP, where it says "An update has been appilied to your client".
5) Restart the client, see if it can install the patch now...

Malema
Posted - 2011.06.10 17:47:00 - [245]
 

Thanks Bella . Still seems to fail after I do that though.


I'm sure it's something minor though , and the patch is optional so not the end of the world.

Bellasarius Baxter
Caldari
Zilog Enterprises
Posted - 2011.06.10 17:50:00 - [246]
 

Originally by: Malema
Thanks Bella . Still seems to fail after I do that though.


I'm sure it's something minor though , and the patch is optional so not the end of the world.


Well the update is kinda important, due to the crash issues.

IS your virus scanner set to scan all files, or just executables ? It might be a malware/spyware/virus scanner program preventing the update from writing the file.

Jared Tobin
Bloodstone Industries
B.S.I.
Posted - 2011.06.10 18:07:00 - [247]
 

...Another new error to add to the list:

STATIONS TRYING TO MAKE A FAST ISK: When at a station which your corporation has never had an office at, and you hit "CORP HANGAR" button in station (by accident), instead of it informing you that you do not own an office in that station (I forgot where I was parked...), instead it tried to rip me off with this sly error:

"The items from your corporate hangar have been impounded due to the non-payment of bills for the hangar. If you wish to have the items released to you, you must pay for them. The cost is 3272056 ISK. Do you accept this fee?"

Gee... Considering there is and never was an office at that station, and there would be no items released to me, EVE is now scamming honest players out of ISK. [chuckling] You guys might want to fix that one.

CLIENT: PC

Malema
Posted - 2011.06.10 18:09:00 - [248]
 

Edited by: Malema on 10/06/2011 18:56:06
Edited by: Malema on 10/06/2011 18:54:00
Edited by: Malema on 10/06/2011 18:48:36
I've had a look at the AV and don't seem anything amiss . Turning off realtime protection seems to result in the same behavior .

Thanks for the help though


Edit1:

Found the problem I think if I look through the CCP Log Server


2510 Downloading client update Anonymous KeyVal: {'fileurl': 'http://content.eveonline.com/codePatch/269296/compiled.code', 'hash': 'LGoSrdGJ1IuLlKTza4Ko6A==', 'build': 269296}


2521 Completed downloading compiled.code file to: c:\programdata\ccp\eve\c_eve_online_tranquility\temp_lgosrdgj1iullktza4ko6a==_dl.tmp



2522 "Error getting new .code file: hash mismatch. Got vO13FubF6tGWw+dnOMsiUg== expected LGoSrdGJ1IuLlKTza4Ko6A=="



Have rebooted my machine and restarted my internet connection to clear any dodgy caches.
Not sure if there's anything else I should have a look out for.

Edit2:Renaming the C:\ProgramData\CCP\EVE\c_eve_online_tranquility directory and letting the patch download again seems to have fixed this problem.

Zhyyon
Posted - 2011.06.10 18:47:00 - [249]
 

Originally by: Lexxxii
Edited by: Lexxxii on 10/06/2011 16:04:14
After todays patch........

When you approach a gate or station you see the other ships on your overview. As they jump or warp off, they stay on the overview but turn transparent.

If you reload the overview its okay again, until the next jump. Minimise the client, then maximise it and its okay again, until the next jump. This doesn't happen all the time, it will stop for a while and then start again, but it is occurring on 2 different machines and 2 different accounts.


Same for me. Very annoying...

Koeki
Posted - 2011.06.10 19:15:00 - [250]
 

Originally by: Malema
Keep getting the same message repeatedly , no matter how many times I allow it to try and patch.

"Unable to install client update.
Press 'OK' to continue".


Is there any place I can get the the Jun 10 patch separately ?



I have the exact same problem. And I am also from South Africa.

Where can I find the log file you checked?

Malema
Posted - 2011.06.10 19:47:00 - [251]
 

Edited by: Malema on 10/06/2011 19:49:16
Originally by: Koeki
Originally by: Malema
Keep getting the same message repeatedly , no matter how many times I allow it to try and patch.

"Unable to install client update.
Press 'OK' to continue".


Is there any place I can get the the Jun 10 patch separately ?



I have the exact same problem. And I am also from South Africa.

Where can I find the log file you checked?


In the EvE Directory there is a logserver.exe file . Make sure you close all instances of EvE , launch logserver.exe and then create a new workspace.Start eve and you should see some logging messages appear.


Have you tried my second edit ? That seemed to have done the trick for me unless I was very lucky.Very strange that 2 saffers would suffer the exact same problem.

Wonder if there's a dodgy filemirror somewhere maybe or a bad cached copy or something.


Malema
Posted - 2011.06.10 20:01:00 - [252]
 

Edited by: Malema on 10/06/2011 20:07:32
Confirming from the Afrikaans channel that the South African people are having trouble installing the latest patch.


Edit1:Problem seems isolated to a bad 269296.code file hosted/cached somewhere.Have chop and changed the good and corrupt file in my programdata dir with the same results.

Kioran Jeraulek
Posted - 2011.06.10 21:56:00 - [253]
 

Yeah I also get the message, "Unable to install update." I also have issues with the Eve client kicking out every now and again.

Janus Nanzikambe
Posted - 2011.06.10 22:09:00 - [254]
 

Originally by: Master Akira
Hey CCP, are you going to fix the random Windows 7 error message "Display Driver stopped responding and has recovered" that I get while jumping gates????


It's really annoying. It doesn't happens all times, but sometimes I can do 20 jumps and get the crash message 20 times.



Confirming I get this as well on my primary PC (running Windows 7) had it since 1.6 and it persists even after today's patch. It can occur when jumping gates, logging in, jumping a wormhole or undocking. It happens even with only a single client running in the foreground.

Nak hak
Posted - 2011.06.10 22:34:00 - [255]
 

EVE unusable for 10 days.

Incursion 1.6.1 unusable. Login screen out of focus, flashes, no user interface(UI) element appear on screen. Sometimes during a flash a UI elements will appear for a second.

* Client update #1 didn't fix it.

* Deletion of cache and setting folders didn't fix it.

* Running repair.exe didn't fix it. Repair tool failed.

Well petition for feedback.

Maybe, Incursion 1.6.1(CCP) has changed something(s) to brake our system, and denied access to our subscriptions.




achoura
Posted - 2011.06.10 23:04:00 - [256]
 

On the plus side, if 1.6.1 didn't mess your client up and you managed to install 1.6.2 then crashing appears to have been fixed (at least with a single client) when on ap alt tabbed.

DHuncan
Posted - 2011.06.10 23:53:00 - [257]
 

The warp tunnel still fails random to display.

Ephemeral Waves
Silver Snake Enterprise
Posted - 2011.06.11 02:22:00 - [258]
 

Originally by: CCP Nimbus

Is this before or after today's client update?


Today's update made no difference to me. Dual clients still crash while stitting in space doing nothing. No session changes involved.

Kon Deus
Posted - 2011.06.11 02:57:00 - [259]
 

Originally by: Karia Sur
Originally by: CCP Nimbus
Originally by: Dark Shadowstar
Edited by: Dark Shadowstar on 10/06/2011 15:07:56
In reply to my petition about our awful Transparent HUD and after a number of responses showing what can only be described as a standard response will do attitude I have received this latest response

WELL THERE WE ARE FOLKS, THE TRANSPARET HUD IS A FIGMENT OF OUR IMAGINATIONS AND NO ONE HAS REPORTED ANY PROBLEMS

does that make you all feel better????

GM correspondence removed. Please see Forum Rules number 9 for more information. Zymurgist


Your hud is totally transparent?


Im not sure about the specifics with regards to the person whos post you have quoted, but do you not realise that this major fault with the wishy-washy colours of the CPU/Damage bars needs changing back to what it was pre-patch days? The bars need to be the old bright red and the CPU not a stupid transparent colour. In certain parts of space both of these are impossible to see. Why do you struggle to see this?

Do all of us have to fill petitions in with regards this, or will those be ignored like our comments in here have been?


Not sure, but a few google peeps in regards to consumer rights and online gaming. I think the UK have a win, others should review thier rights also. These are beyond EULA, companies still have to operate within a standard.

Many issues are still unresolved with the last "whatever the hell it was" even tho I've invested a lot really to make online gaming a hobby. You sirs have made me throw it all away out of spite that you do not deserve my next dollar!

I logged in today to perhaps run some missions considering the amount of hassle Wspace could lead into. Something simple... NO!

Graphic glitches, simple tasks that worked before no longer. Bookmark selection in map view, double click to open wrecks, and OMG! what did you do to the graphics system!
What is the plan here? Make it fail for a reson to implement free play and micro transactions? Kill it to promote your other game....?
Or just be total douche to your customer base and rely on the fact that they have made an investement.

'tis a far shame to know you ****ed enough peeps off to just quit after investing 100s 1ks in helping you keep it going.

GiveMeATry
Posted - 2011.06.11 03:40:00 - [260]
 

I'm glad more people are posting about UI glitching.. I'd hate to be the only one with the problem.

Red Askulf
Posted - 2011.06.11 06:00:00 - [261]
 

Edited by: Red Askulf on 11/06/2011 06:03:06
I can't re-download the game now. Online or offline downloader.

Edit: Scratch that. It's downloaded but won't install. Failing validation.

Libin Herobi
Posted - 2011.06.11 06:13:00 - [262]
 

Originally by: CCP Nimbus
Originally by: Dark Shadowstar
Edited by: Dark Shadowstar on 10/06/2011 15:07:56
In reply to my petition about our awful Transparent HUD and after a number of responses showing what can only be described as a standard response will do attitude I have received this latest response

WELL THERE WE ARE FOLKS, THE TRANSPARET HUD IS A FIGMENT OF OUR IMAGINATIONS AND NO ONE HAS REPORTED ANY PROBLEMS

does that make you all feel better????

GM correspondence removed. Please see Forum Rules number 9 for more information. Zymurgist


Your hud is totally transparent?


Your hud is totally opaque?

Tacyon
The Phayder Corporation
Posted - 2011.06.11 06:56:00 - [263]
 

I run two clients and have for some time now. And like many others, since 1.61 the crashing (BSoD or CTD) has increased tenfold. After some thinking about what I was seeing and what Eve had just gone thru .. I went into the graphics tab - saw "Post Processing" and saw what it was supposed to do, disabled it. Now I'm back to crashing once every few days ...

I'm not saying this is the "blue pill" but it worked for me and made sense (to me) since they'd just over hauled the shader code ...

Just sayin.

Kiletria Seth
Posted - 2011.06.11 08:09:00 - [264]
 

Client Update #2 for Incursion 1.6.1

My Client all the time fails to update the above update.

it all the time downloads 5346 KB file and the I get:
Client Update Failed
unable to install the client update.

I've tried to clear my cache before updating the client, but it didn't work.

After I press OK, I can play the game, but the next time I launch the game I need to go through all this again.

I fear that when the next patch will come, my client will not be updated and it won't allow me to patch my game.

Quindaster
Posted - 2011.06.11 10:59:00 - [265]
 

Client Update #2 for Incursion 1.6.1

- When T3 ship appear in overview or jump to the gate - players clients randomly crash who near this T3 ship.
This bug was repaired in February patch, and now it's here again. Very annoing when your fleet crash for enemy T3 ship who just simply jump to system.

problem in triniti_something.dll

Toovhon
Posted - 2011.06.11 11:16:00 - [266]
 

Edited by: Toovhon on 11/06/2011 11:18:20
Crashes when auto-piloting while tabbed out of fullscreen are back after optional patch #2 :-(

Also - why was Fixed Window mode removed from Eve for Mac?

Mid-2007 24" 2.8GHz iMac, 4GB RAM, ATI Radeon 2600 HD Pro 256MB VRAM, OSX 10.6.7

EDIT: Oh, and I'd like to add my voice to those critical of a transparent cap HUD in light coloured systems. How did Q&A and testing fail to catch something this blazingly obvious?

Toovhon
Posted - 2011.06.11 11:22:00 - [267]
 

Originally by: CCP Nimbus
Originally by: Dark Shadowstar
Edited by: Dark Shadowstar on 10/06/2011 15:07:56
In reply to my petition about our awful Transparent HUD and after a number of responses showing what can only be described as a standard response will do attitude I have received this latest response

WELL THERE WE ARE FOLKS, THE TRANSPARET HUD IS A FIGMENT OF OUR IMAGINATIONS AND NO ONE HAS REPORTED ANY PROBLEMS

does that make you all feel better????

GM correspondence removed. Please see Forum Rules number 9 for more information. Zymurgist


Your hud is totally transparent?


Wow - I guess this explains how a transparent HUD made it through Q&A and testing *appalled laugh*

Morar Santee
Posted - 2011.06.11 14:05:00 - [268]
 

Originally by: Karia Sur

Im not sure about the specifics with regards to the person whos post you have quoted, but do you not realise that this major fault with the wishy-washy colours of the CPU/Damage bars needs changing back to what it was pre-patch days? The bars need to be the old bright red and the CPU not a stupid transparent colour. In certain parts of space both of these are impossible to see. Why do you struggle to see this?

Do all of us have to fill petitions in with regards this, or will those be ignored like our comments in here have been?


This, pretty much. Just revert everything UI-related back to the original values. Again, including things like the button to adjust scan angle. It needs to be larger and brighter, please.

Not sure this was mentioned before, but the camera drone / perspective adjustment in-game seems twitchy to me, at times. I just want to adjust it a little or click once by accident while moving the mouse, and all of a sudden there's a giant camera spin going on.

Miss Kerr
Posted - 2011.06.11 15:23:00 - [269]
 

Hi guys, after the patch my client keeps freezing when I enter an incursion system and one (random) of my chat windows will not show chats.

Any ideas?

Cheers

Jared Tobin
Bloodstone Industries
B.S.I.
Posted - 2011.06.11 23:29:00 - [270]
 

Originally by: Miss Kerr
Hi guys, after the patch my client keeps freezing when I enter an incursion system and one (random) of my chat windows will not show chats.

Any ideas?

Cheers


You are not alone.

It's a "known issue/problem".
After filing a petition, I received this response:

"Hi.

If your problem persists after the release of Incursion 1.6.1 and you have cleared your cache and settings files to try solve the issue as per http://support.eveonline.com/Pages/KB/Article.aspx?id=371
Please take the time to report a bug about the issue so the developers can investigate the issue in more detail and release a fix for it as quickly as possible. The more reports they receive about the issue from different aspects and hardware profiles the better.

This is done at our website under the EVE Insider tab: https://bugs.eveonline.com/newbugreport.asp
Here are further instructions on how to file a useful bugreport: http://wiki.eveonline.com/en/wiki/Bug_reporting
Windows users please include a logserver log with your bugreport: http://wiki.eveonline.com/en/wiki/Log_Server
Mac users please incliude a Cider trace log with your bug reports: http://wiki.eveonline.com/en/wiki/Mac_bug_reporting#Generating_a_Cider_Trace_Log_File

Best regards,
Senior GM Retrofire
EVE Online Customer Support"


So I did. Now I wait. The usual.

Good luck.

Client: PC



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