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Capsuleer Newton
Amarr
Posted - 2011.06.07 19:23:00 - [61]
 

Originally by: BlitzUrSeoul
Originally by: Capsuleer Newton
Originally by: BlitzUrSeoul
The patch will not install for me. I open my client and it downloaded the patch then i get this after - The update has been downloaded. The client will now close and the update process begin.

Press 'OK' to continue.

So my client closes then nothing. No install menu comes up etc. I even went to the eve online site and tried to download the patch manually to install. That doesnt work either. I'm a bit lost at the moment


I'm the only one that uses this computer and i havent changed anything. if so for some reason i have the slightest clue how to fix it. I've also restart my computer a few times to start fresh. i'm not sure what the problem is

Admin rights? [just guessing] if not, there might be something minimized in the taskbar waiting for an admin password.



try clearing your temporary folders, maybe you have a corrupted download and the autodownloader will not download if it sees the file already there, or overwrite it.

Morist Intheli
Posted - 2011.06.07 19:27:00 - [62]
 

Edited by: Morist Intheli on 07/06/2011 19:50:55
Edited by: Morist Intheli on 07/06/2011 19:48:13
Crashing while minimized bug victim #543534 reporting in for duty.

PC Client, all updates updated.
Radeon HD 5770
i7 860, 6GB DDR3, 64 bit Vista Ultimate (SP2)

I am playing in maximized windowed mode. I didnt experience any crashing while playing in windowed mode without being maximized, but then, I'm pretty sure I never jumped while minimized. I'll give it a whirl, edit if I consistently don't crash that way.

Edit: So yeah, havent crashed yet with the game un-maximized. Maybe its because I have two monitors, so when it isnt maximized its still...something, on the second monitor? Yeah, really no idea. But there you go. No crashing when I dont maximize the game with two monitors.


I have Corp chat and a private chat channel in one window. Local chat and a private chat channel in another window (partially overlapping, if that matters). Right side of the screen is pretty much the default. Selected Item Window, then Overview, then Drones below that. Cargo is in the middle of the screen. Nothing besides the two pairs of chat channels docked together. Usually alt tabbed into either Mozilla or Visual Studio 2010

Oh, also key modifiers are frequently "sticking" from a software point of view. Introduced with one of the 1.6 patches. When I ctrl-click for instance, eve doesnt realize I've released ctrl, so when I click on other things it tries to lock them. The key definitely isnt actually sticking. May be fixed with this newest patch, who knows.

BlitzUrSeoul
Posted - 2011.06.07 19:29:00 - [63]
 

Originally by: Capsuleer Newton
Originally by: BlitzUrSeoul
Originally by: Capsuleer Newton
Originally by: BlitzUrSeoul
The patch will not install for me. I open my client and it downloaded the patch then i get this after - The update has been downloaded. The client will now close and the update process begin.

Press 'OK' to continue.

So my client closes then nothing. No install menu comes up etc. I even went to the eve online site and tried to download the patch manually to install. That doesnt work either. I'm a bit lost at the moment


I'm the only one that uses this computer and i havent changed anything. if so for some reason i have the slightest clue how to fix it. I've also restart my computer a few times to start fresh. i'm not sure what the problem is

Admin rights? [just guessing] if not, there might be something minimized in the taskbar waiting for an admin password.



try clearing your temporary folders, maybe you have a corrupted download and the autodownloader will not download if it sees the file already there, or overwrite it.


Ok so i clear temp folders and now i get a selection window that is asking me to choose a program to install it with. I dont understand why its doing that?

TLWE
Polish Lords' Confederacy
Posted - 2011.06.07 19:32:00 - [64]
 

Originally by: Doc Mexallon
Originally by: Lion Arthie
"The update was downloaded but it failed verification indicating that the file is corrupt. Would you like to download the file again? You will not be able to enter the game until you download the update."


I have been getting this message, and tried download over and over.
I have also used the repair tool, and tried download the patch again.
On my client, it says: INCOMPATIBLE (PROTOCOL) - I don't know what that means.

Any solution would be much appreciated, plz.




I've been getting the same message as above, and have been trying for a couple hours now to no effect. The download moves really slow, just over 7% per pulse, and it takes a minute or so to get one pulse. It's never downloaded a patch like this before.


Common issue of Linux users with windows client. Though some Linux users get around somehow. I suspect updating distribution to latest version should do trick else this maybe distribution cursed.

TigerPI1
Posted - 2011.06.07 19:41:00 - [65]
 

Edited by: TigerPI1 on 07/06/2011 19:44:42
Ick. wasn't supposed to post from this character, ignore this post. Where's the DELETE option?

Hello Tiger
Posted - 2011.06.07 19:43:00 - [66]
 

Client responsiveness got slower in 1.6 by a little. 1.6.1 has made that a LOT worse. I'm having to hit buttons 2-3 times a LOT of the time to make things worse.

The "training que" has been intermittantly borked since original Incursion patch.
1.6 made that noticeably worse.
1.6.1 I have to reload the window 100% of the time to fix it if I do ANY sort of change to the que at all, to be able to see anything other than all the skills stacked on TOP of each other unreadably on the que side of the window.

Client crashyness has been an issue since original Incursion patch. 1.6.1 had made that NOTICEABLY worse. Doesn't seem to matter what I'm doing, if I'm in space or docked, doing lots or not doing anything I see a TON more crashes in 1.6.1 across the board. It LOOKS like the changes in the client in Incursion make it unable to handle more than one lost packet at a time, and the changes in the 1.6.1 client have aggrivated this issue.

Plus side - the issue with "disappearing PI centers" and "clipping" seems to be fixed. I'm still seeing the client TRY to clip production heads and disappear PI centers, but it's only a short-term visual glitch now not a PERMANENT thing. Not perfect but liveable.
Also, somewhere in the last few patches the "I'm gonna hang completely if you lose connection" issue was FINALLY fixed. I think. At least I haven't seen that happening for a while. THAT IS A MAJOR PLUS.


TLWE
Polish Lords' Confederacy
Posted - 2011.06.07 20:05:00 - [67]
 

Originally by: Hello Tiger
Client responsiveness got slower in 1.6 by a little. 1.6.1 has made that a LOT worse. I'm having to hit buttons 2-3 times a LOT of the time to make things worse.

The "training que" has been intermittantly borked since original Incursion patch.
1.6 made that noticeably worse.
1.6.1 I have to reload the window 100% of the time to fix it if I do ANY sort of change to the que at all, to be able to see anything other than all the skills stacked on TOP of each other unreadably on the que side of the window.

Client crashyness has been an issue since original Incursion patch. 1.6.1 had made that NOTICEABLY worse. Doesn't seem to matter what I'm doing, if I'm in space or docked, doing lots or not doing anything I see a TON more crashes in 1.6.1 across the board. It LOOKS like the changes in the client in Incursion make it unable to handle more than one lost packet at a time, and the changes in the 1.6.1 client have aggrivated this issue.

Plus side - the issue with "disappearing PI centers" and "clipping" seems to be fixed. I'm still seeing the client TRY to clip production heads and disappear PI centers, but it's only a short-term visual glitch now not a PERMANENT thing. Not perfect but liveable.
Also, somewhere in the last few patches the "I'm gonna hang completely if you lose connection" issue was FINALLY fixed. I think. At least I haven't seen that happening for a while. THAT IS A MAJOR PLUS.




Did you try to delete/rename Jukebox folder? Let us know if it works. :)

Marine
Minmatar
Republic Military School
Posted - 2011.06.07 20:32:00 - [68]
 

Hello there,
I3 530, 4GB Ram W7 64 Ultimate, Ati 4770 512,no bull**** running a part w7, Beta 6 player.
Since last 6 months, issues to patch already described in this thread : always use the repair.exe file because the patch did not apply.
No antivirus running during install :
This time it did not work... as my client said, i need to dl the patch again whereas it was already dlded, applied (did not work) and so repaired by the repaire.exe file who said it was good now
It was not as i start the client which still propose me to dl the patch i've already applied and repaired !
I tried during one hour to fix : always the same dialog box as the start of the client : "you have to dl the patch" Nothing work.
I've uninstalled the client and dlded the entire EVE_Premium_Setup_267203_m.exe to reinstall Eve, saving my settings directory.
Now this file seems to decompress correctly in a temp file : then i've the Licence Agreement, i click i agree, then Choose Install Location, i stay on the default one : C:\Program Files (x86)\CCP\EVE, then i click on Install, Installing : Step 2/3 verifying files : nothing happen : Archive Extraction failed : 0.

What can i do ?

Buzzmong
Aliastra
Posted - 2011.06.07 20:38:00 - [69]
 

Edited by: Buzzmong on 07/06/2011 20:37:58
Touch wood, after a crash afk flying earlier today and reading CCP's comments about ingame windows possibly being part the problem, I've been afk flying with no extra windows open (eg, cargo hold etc) and everything else that has to be open (like the overview) minimised with a press of tab and I've had no crashes since.

For reference, chat is still in pinned mode even though it's tab shrunk.

TLWE
Polish Lords' Confederacy
Posted - 2011.06.07 20:41:00 - [70]
 

Originally by: Marine
Hello there,
I3 530, 4GB Ram W7 64 Ultimate, Ati 4770 512,no bull**** running a part w7, Beta 6 player.
Since last 6 months, issues to patch already described in this thread : always use the repair.exe file because the patch did not apply.
No antivirus running during install :
This time it did not work... as my client said, i need to dl the patch again whereas it was already dlded, applied (did not work) and so repaired by the repaire.exe file who said it was good now
It was not as i start the client which still propose me to dl the patch i've already applied and repaired !
I tried during one hour to fix : always the same dialog box as the start of the client : "you have to dl the patch" Nothing work.
I've uninstalled the client and dlded the entire EVE_Premium_Setup_267203_m.exe to reinstall Eve, saving my settings directory.
Now this file seems to decompress correctly in a temp file : then i've the Licence Agreement, i click i agree, then Choose Install Location, i stay on the default one : C:\Program Files (x86)\CCP\EVE, then i click on Install, Installing : Step 2/3 verifying files : nothing happen : Archive Extraction failed : 0.

What can i do ?



What os you're using? Linux?

Lion Arthie
Posted - 2011.06.07 20:49:00 - [71]
 

I have read the patch release notes, tried dowloading it from client, AND manually from this site, making sure I had the correct version...still the same issue: the file downloads halfly, or cannot be extracted or broken/corrupted.

Right now, Im pretty sure the server from which the file is being fetched is crappy.

So CCP Navigator [amongs others], are you concerned about to propose a VIABLE solution to us, or just keep having us as test lab rats for your the works you are supposed to do [ie., providing a minimum of support to paying customers]?




Lion Arthie
Posted - 2011.06.07 20:52:00 - [72]
 

Originally by: TLWE
Originally by: Marine
Hello there,
I3 530, 4GB Ram W7 64 Ultimate, Ati 4770 512,no bull**** running a part w7, Beta 6 player.
Since last 6 months, issues to patch already described in this thread : always use the repair.exe file because the patch did not apply.
No antivirus running during install :
This time it did not work... as my client said, i need to dl the patch again whereas it was already dlded, applied (did not work) and so repaired by the repaire.exe file who said it was good now
It was not as i start the client which still propose me to dl the patch i've already applied and repaired !
I tried during one hour to fix : always the same dialog box as the start of the client : "you have to dl the patch" Nothing work.
I've uninstalled the client and dlded the entire EVE_Premium_Setup_267203_m.exe to reinstall Eve, saving my settings directory.
Now this file seems to decompress correctly in a temp file : then i've the Licence Agreement, i click i agree, then Choose Install Location, i stay on the default one : C:\Program Files (x86)\CCP\EVE, then i click on Install, Installing : Step 2/3 verifying files : nothing happen : Archive Extraction failed : 0.

What can i do ?



What os you're using? Linux?



lol,
she mentioned W7...Microsoft Windows version 7

Marine
Minmatar
Republic Military School
Posted - 2011.06.07 20:54:00 - [73]
 

W7 64 Ultimate.
As nothing working (see previous post)
Ive dlded repair.exe an ran it.
As he did not find any Eve client isntalled (see previous post)It decided to dld at this very time a "patch" : "(6/8) Downloading patch: 9.2%, 400.88 MB/4.27 GB, 488.48 KB/s, 02h18m55s"
Ive already the entire client of 3.9 GB who do not want to install , what is this new "patch" ?

Grey Stormshadow
Starwreck Industries
Posted - 2011.06.07 20:55:00 - [74]
 

Originally by: CCP Nimbus

There is some common theme connecting all these crashes-while-autopiloting that we haven't managed to figure out yet, so we really need all the pieces of the puzzle. Screenshots or descriptions posted in here, or bug reports submitted through the usual place would be greatly appreciated.


Perhaps you should eyeball the 3 bug reports with debug data I submitted to you before this latest patch... it has 3 crashes which occured while client was minimized to background and same breakpoint with all of them.

By knowing which command crashes the client it really can't be that difficult to backtrack the cause.

Selard Whitescrystak
Posted - 2011.06.07 20:56:00 - [75]
 

Hi! Still no mouse moving on full screen mode!... I've to change to window mode.

PC version with W7 32 Home Premium..

Let me know something...

Bye!

Aineko Macx
Posted - 2011.06.07 21:08:00 - [76]
 

Confirming client is still crashing randomly when jumping while client is minimized.

TLWE
Polish Lords' Confederacy
Posted - 2011.06.07 21:14:00 - [77]
 

Originally by: Marine
W7 64 Ultimate.
As nothing working (see previous post)
Ive dlded repair.exe an ran it.
As he did not find any Eve client isntalled (see previous post)It decided to dld at this very time a "patch" : "(6/8) Downloading patch: 9.2%, 400.88 MB/4.27 GB, 488.48 KB/s, 02h18m55s"
Ive already the entire client of 3.9 GB who do not want to install , what is this new "patch" ?


Windows? I thought this bug is Linux explicit.

My best guess is that latest compilation of repair and updater took some C runtime library in, which is not in your system directory. In other words for you to enjoy Eve you need to install some additional software. Probably some Python programming development software. Which one, some GM should tell you. I dunno why they do not. Easy fix on Windows.

Linda Shadowborn
Gallente
Dark Steel Industries
Posted - 2011.06.07 21:16:00 - [78]
 

The attack command for drones shortcut (f) seems to not work properly. I press it once.. nothing.. again.. nothing.. massive spam it.. they start attacking. It only happens after i release a new set out into space as any attack command after the first works like a charm.

Grey Stormshadow
Starwreck Industries
Posted - 2011.06.07 21:26:00 - [79]
 

Originally by: Grey Stormshadow
Originally by: CCP Nimbus

There is some common theme connecting all these crashes-while-autopiloting that we haven't managed to figure out yet, so we really need all the pieces of the puzzle. Screenshots or descriptions posted in here, or bug reports submitted through the usual place would be greatly appreciated.


Perhaps you should eyeball the 3 bug reports with debug data I submitted to you before this latest patch... it has 3 crashes which occured while client was minimized to background and same breakpoint with all of them.

By knowing which command crashes the client it really can't be that difficult to backtrack the cause.



Installed 1.6.1 patch. Undocked from station and alt tabbed immediately. Instant client crash followed the action.

Yet another bug report with debug info sent with number 112410. It crashes exactly to same code line than before the 1.6.1 patch.

phoenix0269
Gallente
Degrees of Freedom
The Babylon Consortium
Posted - 2011.06.07 21:30:00 - [80]
 

Originally by: CCP Navigator
To the people experiencing crashes, have you submitted a detailed bug report with log server details? The more information we have on these crashes the better.


yeah bug reports mad but standard awnsers and nothing fixed

"We are already aware of this problem, and have added your bugreport to the existing issue in our defect tracking system."Evil or Very MadEvil or Very MadEvil or Very MadEvil or Very MadRolling EyesRolling Eyes

Grey Stormshadow
Starwreck Industries
Posted - 2011.06.07 21:33:00 - [81]
 

Edited by: Grey Stormshadow on 07/06/2011 22:43:12
Yep.. I got the same answer before the patch... dunno how much info needs to be sent if pointing code line which is causing the client to crash isn't enough... 3 times... (4 now)

Sorry about the comment, but this starts to feel bit hilarious again.

edit: make that 5
edit: make that 6

Aleena Doran
Posted - 2011.06.07 21:39:00 - [82]
 

Still crashing.

Not happy.

Also not happy lack of ccp QA means regular extended DTs

Freelancer117
Posted - 2011.06.07 21:59:00 - [83]
 

eve telling me im in Bhizheba system (top left ui)
and in Siyi system (nearest celestial)
and is Ahkour system (station names)
at the same time

Omni Presence ftw

oh and the undock botton is gone, need to press Shift - D ugh

Plz make ingame browser history sort by latest viewed and not by alphabet only

CCP Zymurgist


Gallente
C C P
Posted - 2011.06.07 22:07:00 - [84]
 

Originally by: Selard Whitescrystak
Hi! Still no mouse moving on full screen mode!... I've to change to window mode.

PC version with W7 32 Home Premium..

Let me know something...

Bye!


The missing mouse cursor may be related to a Windows setting. If you wish to run in full screen mode still you can try this wok around: Start by right clicking an empty space on your Window's desktop and select "Screen resolution", click "Make text and other items larger or smaller", select something other than "Larger - 150%" (125% should work), then finally log off windows and log back in to apply the settings.

DHuncan
Posted - 2011.06.07 22:26:00 - [85]
 

CCP you have fixed nothing.

Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 6.44.26.2931
Application Timestamp: 4dda9d38
Fault Module Name: _trinity_deploy.dll
Fault Module Version: 6.45.26.7202
Fault Module Timestamp: 4debd6f5
Exception Code: c0000005
Exception Offset: 001b8ec1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Grey Stormshadow
Starwreck Industries
Posted - 2011.06.07 22:42:00 - [86]
 

This time.... 2 clients loaded fullscreen. The one alt tabbed to background crashed. It had just left station and was warping towards gate with manual "warp to 0", but had autopilot already enabled. Autopilot jumping sound was last effect before crash. Forgeround client did not crash. That was in another system and docked to station.

This crash-problem has appreared with 1.6 update. It wasn't there before that. Also patch 1.6.1 didn't fix it.

Microsoft Visual Studio
Unhandled exception at 0x05948ec1 in ExeFile.exe: 0xC0000005: Access violation reading location 0x00000049.

Additional info: crashes to same line and with same reason every time. ECX value was 00000049 this time but it has been changing from anything like 00000000 to f1??????.

Call stack
----------
> _trinity_deploy.dll!05948ec1()
[Frames below may be incorrect and/or missing, no symbols loaded for _trinity_deploy.dll]
_trinity_deploy.dll!05948680()
_trinity_deploy.dll!059484a3()
_trinity_deploy.dll!0595bf66()
_trinity_deploy.dll!0595bd55()
_trinity_deploy.dll!0595b183()
python27.dll!1e00d286()
python27.dll!1e00f3bb()
python27.dll!1e00fd3e()
python27.dll!1e00ee32()
python27.dll!1e00f22b()
python27.dll!1e0106e2()
python27.dll!1e00f07d()
python27.dll!1e0106e2()
python27.dll!1e00f07d()
python27.dll!1e02e0cf()
python27.dll!1e02e151()
python27.dll!1e002593()
python27.dll!1e002540()


Debug
---clip---
05948E7A call dword ptr ds:[6106534h]
05948E80 mov eax,ebx
05948E82 mov ecx,dword ptr [eax+8]
05948E85 cmp dword ptr [eax+4],ecx
05948E88 mov dword ptr [esp+14h],ecx
05948E8C jbe 05948E96
05948E8E call dword ptr ds:[6106534h]
05948E94 mov eax,ebx
05948E96 test ebx,ebx
05948E98 je 05948E9E
05948E9A cmp ebx,eax
05948E9C je 05948EA4
05948E9E call dword ptr ds:[6106534h]
05948EA4 cmp edi,dword ptr [esp+14h]
05948EA8 je 05948EE9
05948EAA test ebx,ebx
05948EAC jne 05948EB4
05948EAE call dword ptr ds:[6106534h]
05948EB4 cmp edi,dword ptr [ebx+8]
05948EB7 jb 05948EBF
05948EB9 call dword ptr ds:[6106534h]
05948EBF mov ecx,dword ptr [edi]
>>>05948EC1 mov edx,dword ptr [ecx] breakpoint
05948EC3 add edx,20h
05948EC6 call 05C32EB0
05948ECB mov edx,dword ptr [edx]
05948ECD push eax
05948ECE push esi
05948ECF lea eax,[esp+80h]
05948ED6 push eax
05948ED7 call edx
05948ED9 cmp edi,dword ptr [ebx+8]
05948EDC jb 05948EE4
05948EDE call dword ptr ds:[6106534h]
05948EE4 add edi,4
05948EE7 jmp 05948E80
05948EE9 pop edi
05948EEA mov eax,esi
05948EEC pop esi
05948EED pop ebx
05948EEE mov esp,ebp
05948EF0 pop ebp
05948EF1 ret 4
05948EF4 int 3
---clip---
autos
EDX 00000000
ECX 00000049
EDI 257985D8

System:
WinXP32Pro SP3
AMD Athlon 64X2 DC 3800+ 2,01GHz
2GB of Ram
Ati Radeon HD 2600 Pro

This was 6th and my last report about the issue for now. 5 first ones went directly to bug reports.

Jacob Holland
Gallente
Weyland-Vulcan Industries
Posted - 2011.06.07 22:49:00 - [87]
 

Edited by: Jacob Holland on 09/06/2011 07:29:27
My HUD still seems to be operating on a 40W bulb, please bring back the high contrast version (and the opaque buttons for cargo...etc.)

The windows, the character sheet etc. seem to be more transparent than before - intentional?

The contract system seems to be borked - It wants me to pick a specific item rather than showing me everything which matches. Where is the search on Power Diagnostics bringing up all of them?
Edit: Ignore - I missed the "Exact Item Match" defaulting to selected.

And of course still no mention of why standings were removed.

Evannia Samael
Caldari
Dreddit
Test Alliance Please Ignore
Posted - 2011.06.07 23:19:00 - [88]
 

I've been having framerate drops when large amounts of text and icons are on screen at once, this is becoming very noticeable in jita and simply browsing the market while docked, and having a window open with lots of items listed on it

It was never doing this before 1.6 and still happens after the 1.6.1 patch.

Tierius Fro
Posted - 2011.06.07 23:27:00 - [89]
 

Still locks up.

I have two accounts and run two clients. Just now my ship jumped through a gate while that client was reduced. It locked up. Before I killed it, I could it was taking 30% more memory then my other client.

Dark Shadowstar
Posted - 2011.06.07 23:29:00 - [90]
 

Edited by: Dark Shadowstar on 07/06/2011 23:33:11
"The sun should no longer get in the way of your ability to see how dangerously low your capacitor is."

The SUN STILL gets in the way of our ability to see how dangerously low our capacitor is.

Come On CCP how difficult is it to make it the same as before you broke it ???
All you gotta do is give it solid background colour. And please do same for cargo and other buttons, they are semi transparent as well


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