Originally by: John'eh
Edited by: John''eh on 06/06/2011 09:15:26
Originally by: CCP Shadow
We're interested in whatever constructive feedback you have
And yet history shows you don't actually listen to it.
From a security standpoint, you have had multiple people attempt to help CCP with the different security issues Eve has over the years. I'm one of them; I constantly do what I cant to help and I am mostly ignored. Emails just go the void, forums posts are ignored, or worse, censored by support staff who may be on the take from people explioting the flaws for money in the real world.
I dont feel like any of the constructive feedback - and valuable information that otherwise you would have spent money on getting from a paid consultant - that you have gotten from your customer base has actually been listened to, as many of these issues STILL EXIST today.
So basically the best feedback I can give you here is you guys need to stop acting like your listening and actually DO listen, instead of getting butt-hurt and ignoring people who are trying to help you.
Not entirely true, I found an exploit where you could reply to other people's petitions by generating a link that required no authentication to submit it.
Yes the forum thread was moved for good reason, but the issue was also fixed.
I do think bug reporting could be more streamlined into the petition system and also a button to take a screenshot, just like the Valve Team Fortress 2 in Steam allows bug repoting from in the game and screenshots to be taken.
The point of going from Eve client to the desktop, opening a browser, signing in, submitting bug really is too awkard as you are reporting a bug usually at the point you discovered it, IN THE EVE GAME CLIENT.
That is one reason I don't bother reporting bugs, I just post it in the General forum incorrectly but tough. Until CCP streamline the bug reporting into the eve client, forget it.
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ima do it NAO
