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blankseplocked Resub via 4 Hour PLEX Timer -> Assets are gone!?
 
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Creepy Goat
Collateral.
Posted - 2011.05.25 10:35:00 - [1]
 

Edited by: Creepy Goat on 25/05/2011 10:36:56
So I thought I'd come back and have a look around after ~9 months of inactivity. My account hasn't been active since August 2010.

Anyway, I logged into Account Management, and ooh lookey here, 4 hours of gametime to activate a PLEX! Fantastic! I'll hop in on my alt, sell off my Tengu and it's fit that's been gathering dust and buy a PLEX or two.

Log in, begin trawling through assets.. That's odd, Doesn't seem to be here.. Double check assets window, triple check, quadruple check all my characters and their assets, containers etc.
Nothing but a few T1 and T2 modules, and some crates of frigates in Jita. Hmm I think, maybe I sold it and blew all the ISK on gambling but just forgot! Check contracts... wallet journal... Nothing.

Apparantly a faction and deadspace fit T3 ship has gone walkabouts and got itself erased by the server.

Now I havn't been anywhere near Eve since summer 2010, and a quick search didn't bring up anything, but have their been reports of vanishing assets from server crashes/restarts or something? I have a killmail less than a month before I quit in the Tengu, and then no contract or market data to suggest a sale of it after that. No my account has not been hacked; same password, been inactive since I deactivated it, no wallet or contract data after I quit.

Submitted a petition obviously, but now I'm worried I will lose my 4 hour "Quick! Grab a PLEX!" deal. So my question to the community is: Was there ever an issue in the last 9-10 months where assets were wiped or lost? And if so, will I be able to get mine back after such a period of time?

e: For horrendous mistypes.

Skippermonkey
Tactical Knightmare
Posted - 2011.05.25 10:37:00 - [2]
 

lol

the logs show nothing

Silas Cooper
Posted - 2011.05.25 10:42:00 - [3]
 

You might have traded it to another character on a different account.

Moudy
CommunityGamer
Posted - 2011.05.25 10:43:00 - [4]
 

Edited by: Moudy on 25/05/2011 10:44:30
Edited by: Moudy on 25/05/2011 10:44:17
Originally by: Skippermonkey
lol

the logs show nothing


This immediately sprung to mind as soon as I posted. I'm less annoyed at the loss of a ship and some assets; they can be easily recovered in a few weeks play time. More annoyed that I now have to pay for a month by card and losing the 4 hour privelage, instead of just using a PLEX in case I decided not to resub.

e: Oh cool the forums still do that post-on-an-alt trick. I have checked all of my characters and all of their wallet/contract history. There is nothing Sad

Skippermonkey
Tactical Knightmare
Posted - 2011.05.25 10:50:00 - [5]
 

this is what happens when you let 'EVE-Friends' use your account while you are innactive

Station trades dont show up on logs rite?

Either way, its gone bye bye

Wacktopia
Sicarius.
Legion of The Damned.
Posted - 2011.05.25 10:51:00 - [6]
 

When you're on can you ask them for my Tengu back too? And my mate's?

Spookyjay
Caldari
Animosity.
Posted - 2011.05.25 10:55:00 - [7]
 

There was a case of some assets that had been stacked vanishing but i think that was it.

Mnengli Noiliffe
Posted - 2011.05.25 11:11:00 - [8]
 

maybe its in a container or a ship - stuff in those don't show in assets search

Creepy Goat
Collateral.
Posted - 2011.05.25 11:20:00 - [9]
 

Originally by: Skippermonkey
this is what happens when you let 'EVE-Friends' use your account while you are innactive

Station trades dont show up on logs rite?

Either way, its gone bye bye


I have never allowed anyone access to my account, I am not a fool. My passwords are all random strings of letters and numbers, so cannot be 'guessed' like your first dog's name etc. Let's say someone did somehow know my password, there was literally no time period where they could have traded anything over.
It went Logged in with assets in view -> Account time out, renew or cancel? -> Cancel. -> Instantly disabled account.
It has been inactive ever since.

Originally by: Wacktopia
When you're on can you ask them for my Tengu back too? And my mate's?


Actually it was two Tengus and they had Revelation BPOs in their cargo...
I do not care about the ship and fittings itself, I am annoyed that I wasted the 4 hour PLEX timer only to be greeted with an empty station and the inability to resub. My question was not CAN I HAS IT BACK CCP PLEEEEZ, but had their been any instances of erased assets in the last 9 months.

Originally by: Spookyjay
There was a case of some assets that had been stacked vanishing but i think that was it.


Thank you for answering my question! This is odd then, I will have to await a response from a GM which I assume will have to be done through email, as my account timer expires in 3 hours.

Originally by: Mnengli Noiliffe
maybe its in a container or a ship - stuff in those don't show in assets search


I have visited all of the containers and cargo ships on all of my characters, there is nothing.

Skippermonkey
Tactical Knightmare
Posted - 2011.05.25 11:24:00 - [10]
 

2 deadspace fitted tengus with a dread BPO in their cargo mysteriously dissapear?

Did you check your imagination, because that might have been the last place you left them.

Creepy Goat
Collateral.
Posted - 2011.05.25 11:33:00 - [11]
 

Originally by: Skippermonkey
2 deadspace fitted tengus with a dread BPO in their cargo mysteriously dissapear?

Did you check your imagination, because that might have been the last place you left them.


Sarcasm is clearly not your forté.

Azhpol
Gallente
Casa Del Wombat
Posted - 2011.05.25 11:39:00 - [12]
 

Download an API based asset manager to be absolutely sure... I know with eveHQ you can do a full asset search that includes all your containers etc so you can rule out any case of 'Oh, I had it all along'

Good luck, welcome back Rolling Eyes

RaTTuS
BIG
Gentlemen's Agreement
Posted - 2011.05.25 11:41:00 - [13]
 

well look at your accounts page and see when you where subbed from,

only the petition will reveal anything

nothing has made things vanish in the last year or so

Rakshasa Taisab
Caldari
Sane Industries Inc.
Posted - 2011.05.25 11:44:00 - [14]
 

Sounds like your assets got turned into real money.

Skippermonkey
Tactical Knightmare
Posted - 2011.05.25 11:46:00 - [15]
 

Originally by: Creepy Goat
Originally by: Skippermonkey
2 deadspace fitted tengus with a dread BPO in their cargo mysteriously dissapear?

Did you check your imagination, because that might have been the last place you left them.


Sarcasm is clearly not your forté.

I can see that you are in mourning for your loss and are at step three in the process, so i forgive your anger.

The next step is depression, so spend time with your loved ones for your own comfort and eventually you can resolve this loss.

Barkaial Starfinder
Minmatar
The Kairos Syndicate
Transmission Lost
Posted - 2011.05.25 11:51:00 - [16]
 

You might have parked it in some POS, WH SMA, or something.

Skippermonkey
Tactical Knightmare
Posted - 2011.05.25 11:54:00 - [17]
 

Did CCP remove the deep safes yet?

something to think of is this IS a real story

Creepy Goat
Collateral.
Posted - 2011.05.25 11:56:00 - [18]
 

Edited by: Creepy Goat on 25/05/2011 11:58:34
Originally by: Azhpol
Download an API based asset manager to be absolutely sure... I know with eveHQ you can do a full asset search that includes all your containers etc so you can rule out any case of 'Oh, I had it all along'

Good luck, welcome back Rolling Eyes


Thanks, downloaded but still nothing. It is only fitting I suppose that I am welcomed back to Eve with bugs and problems!

Originally by: RaTTuS
well look at your accounts page and see when you where subbed from,

only the petition will reveal anything

nothing has made things vanish in the last year or so


Paid by PLEX for the last 3 months, last PLEX ran out on the 1st of September and I watched it run out and chose not to renew. The next sub date was the 4 hours I activated to day. Which there is only about 1 hour left of now, so this thread will probably die then.

Originally by: Rakshasa Taisab
Sounds like your assets got turned into real money.


Haha yes, I will most likely still resub, it's just a bit of an inconvenience that I couldn't do it with PLEX and I'm now ~1b down. Oh well, if a GM can help then that's a bonus, if not then I'll just get on with it and give them my real money.
Well played CCP.

e:
Originally by: Barkaial Starfinder
You might have parked it in some POS, WH SMA, or something.


It was definitely in station, I am extremely careful with my belongings, both ingame and out, so I never feel safe leaving things in space.

Mitchello
B O R G
Posted - 2011.05.25 11:59:00 - [19]
 

And you didn't by any chance accidentally things by forgetting how a buddy knew the login details? Wouldn't be the first time for folks crossing that line to have rude awakenings. Not saying it's the case, but more often than not folks tend to forget.

Creepy Goat
Collateral.
Posted - 2011.05.25 12:07:00 - [20]
 

Originally by: Mitchello
And you didn't by any chance accidentally things by forgetting how a buddy knew the login details? Wouldn't be the first time for folks crossing that line to have rude awakenings. Not saying it's the case, but more often than not folks tend to forget.



Answered this earlier, no. MY login details are paranoid-secure. I even create seperate VOIP and email accounts for different services and games, so if one is somehow compromised there is no link to the others.
There is no time period where anyone could ahve even logged in if they somehow had the ability to. I watched the account expire, and it has been inactive ever since.

Skippermonkey
Tactical Knightmare
Posted - 2011.05.25 12:17:00 - [21]
 

Stuff doesnt just dissapear though.

So you willingly or unwittingly gave it away, or you had your account hacked, which by your accounts is not probable.

Sucks to be you

Quetazal
Gallente
Clann Fian
Narwhals Ate My Duck
Posted - 2011.05.25 12:18:00 - [22]
 

you mentioned ISK was missing,

This should show up in the journal as 'player donation'.

Create a petition and see what CCP comes back with. Good luck with that titan BPO too!

Miso Hawnee
Posted - 2011.05.25 12:27:00 - [23]
 

I've had corpmates have stuff disappear over the years. Just recently a rorq pilot had a cycle worth of ore and the BPO disappear. A couple years ago a corpmate's legion disappeared around a patch. CCP breaks **** all the time, but like people keep saying: The Logs Show Nothing.

Creepy Goat
Collateral.
Posted - 2011.05.25 12:32:00 - [24]
 

Edited by: Creepy Goat on 25/05/2011 12:36:36
Originally by: Skippermonkey
Stuff doesnt just dissapear though.

So you willingly or unwittingly gave it away, or you had your account hacked, which by your accounts is not probable.

Sucks to be you


Indeed stuff doesn't just disappear, and as someone who is almost obsessive over knowing the whereabouts and organisation of my belongings it does worry me.

I will await CCPs response on it and let them review my transaction history, if they say yes it has disappeared here is a reimbursment then that would be great. I doubt that will happen though, so I will just resub next week and re-grind the ISK.

Originally by: Quetazal
you mentioned ISK was missing,

This should show up in the journal as 'player donation'.

Create a petition and see what CCP comes back with. Good luck with that titan BPO too!


I meant ISK as in the ISK value of the ship+fittings, it was ~1-1.5b which isn't much I know, but it's mildly aggrevating that I couldn't grab a PLEX this morning and then decide whether to pay for a resub or not.

Account will go byebye in a minute anyway, so thanks to those that replied with info/suggestions. I'll probably be back in space next week, albeit slightly poorer!

e:
Originally by: Miso Hawnee
I've had corpmates have stuff disappear over the years. Just recently a rorq pilot had a cycle worth of ore and the BPO disappear. A couple years ago a corpmate's legion disappeared around a patch. CCP breaks **** all the time, but like people keep saying: The Logs Show Nothing.


I had heard similar, but like people in this thread I dismissed it as carelessness. I'm not too worried about reimbursment, I'd take it if offered of course, but will not dog CCP and whine over something that's not really that important. If it was indeed capital BPOs or a container of capital parts worth several billion then yes I would be pretty annoyed. 1-2b? Not so much, inconvenient? Yes. But not worth getting upset over.

Ifly Uwalk
Caldari
Concentrated Evil
Posted - 2011.05.25 12:34:00 - [25]
 

Originally by: Skippermonkey
Stuff doesnt just dissapear though.

Oh yes it does. In my case it reappeared after the following d/t though. Which was good since it was a CNR that went poof.


 

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