open All Channels
seplocked Issues, Workarounds & Localization
blankseplocked why have gm/s? They are a waste or resources
 
This thread is older than 90 days and has been locked due to inactivity.


 
Author Topic

Drizzec
Posted - 2011.04.19 12:05:00 - [1]
 

Edited by: Drizzec on 21/04/2011 01:28:32
GM's are useless. They only give standard cookie cutter responses, and they never reimburse losses unless the happen to know the person in game. They refuse to accept player submitted Screen shots (then why are players able to submit screen shots), Even when you tell them loss is from bug and bug can be duplicated. I told them how to reproduce it they still refuse to reimburse. My last ship loss from a BUG(at first I thought was lag but found it was a bug) was never reimbursed and that bug is still there. NOW another ship loss from a bug (can not add incursion ships to overview) and I tell them exactly and show SS, they say no reimbursement. So I guess that means I am not allowed to partake in Incursion expansion because of bug introduced during a patch. I say just get rid of all GM's


edited spelling error

Changed wording from "recurring and you tell them how to" TO "duplicated. I told them how to"

Drizzec
Posted - 2011.04.19 12:15:00 - [2]
 

oh and they should just get rid of the attach file part of the petition because nothing a player submits will ever belooked at as per the gm's. I say take GM powers away from those players kick them out of their care bear pen and open the GM exclusive regions to the player base.

Renarla
Posted - 2011.04.19 14:42:00 - [3]
 

I have been reimbursed before. You have to know what your talking about and actually have a legitimate reason for reimbursement. Petition every ship you lose because of "lag" will just get you ignored by the GMs. ("The boy who cried wolf")

L'Trana
Posted - 2011.04.19 19:00:00 - [4]
 

I have been reimbursed twice. Once for a Navy Apoc and the other was for CNR. Also the GM's I have dealt with have all been more than helpful.

Deviana Sevidon
Gallente
Panta-Rhei
Butterfly Effect Alliance
Posted - 2011.04.19 19:20:00 - [5]
 

Originally by: Drizzec
GM's are use less. They only give standard cookie cutter responses. and they never reimburse losses unless the happen to know the person in game. They refuse to except player submitted Screen shots (then why are layers able to submit screen shots), Even why you tell them loss is from bug and bug can be recurring and you tell them how to reproduce it they still refuse to reimburse. My last ship loss from a BUG(at first I thought was lag but found it was a bug) was never reimbursed and that bug is still there. NOW another ship loss from a bug (can not add incursion ships to overview) and I tell them exactly and show SS they say no reimbursement. So I guess that means I am not allowed to partake in Incursion expansion because of bug introduced during a patch. I say just get rid of all GM's


You might want to make a step back, take deep breath and take a look at your wall of text.

The complaint is about lag, or a bug, or bug caused by lag. While GMs indeed want to help you, they also have support policies to follow and a ship lost in a lag-situation not get your ship reimburset. Flaming the GMs will not help you in any way, because they are not the ones writing the policies, they are the ones enforcing them. Also if CCP will start to reimburse lost ships because of lag, then they can reimburse the losses of every medium sized fleet battle.

It is also a wise choice to make sure your PC is not the reason for the "bug". Outdated drivers and problems with your own internet connection often result in problems described as lag.

DHuncan
Posted - 2011.04.20 04:05:00 - [6]
 

But, ladies, this guy is telling he found it was not a lag, but an acutal bug. Can't you read?

Drizzec
Posted - 2011.04.20 12:18:00 - [7]
 

That was from a previous loose. the one they closed today is from a bug where i can not add incursion ships to my over view. Oh i Do not ask reimbursement for every ship loose. But everyone I have submitted has been denied even tho they are are from bugs or people using a bug to get kills

this what i set in

I can not get any incursion ships to show on overview I went into incursion site like I have done before some overview settings and nothing in site so i went to try another site and i could not warp and i started taking damage from something but nothing is showing on my overview to even target. I want my looses reimbursed since I can not get the incursion ships to show on overview to target. They were showing before when i went into incursion site but now they are not. I made no changes to overview


And once again they refused reimburse my losses even after i tell them it is a bug, tell exactly how i setup my overview. i even to this time still unable to get incursion ships to show up on overview using the overview settings. I had to spend over a week flying around to incursion areas until i finally was able to actually visibly see the incursion ship on my screen so i could actually click on the ship itself and add it.

If I was able to see the incursion ships, then the patch was installed then i was unable to see them and nothing in my overview settings I had selected changed. How am I suppose to know they removed incursion rats from the npc pirate list. If it was intentional they would have made another option to add them. Otherwise it is a bug.

As far as the first ship loss that bug is still in game and i have been told every works as intended so i will use it pvp to keep people from warping without disrupting or scramming them.

Feligast
Minmatar
GoonWaffe
Goonswarm Federation
Posted - 2011.04.20 20:48:00 - [8]
 

Okay, so.. you know you can't see the Incursion ships, you know you won't be able to target or avoid them.. yet you STILL fly into Incursion areas? I wouldn't reimburse you either. That's just plain stupidity.

Drizzec
Posted - 2011.04.20 21:53:00 - [9]
 

Edited by: Drizzec on 20/04/2011 21:58:22
Edited by: Drizzec on 20/04/2011 21:57:17
Edited by: Drizzec on 20/04/2011 21:56:11
Originally by: Feligast
Okay, so.. you know you can't see the Incursion ships, you know you won't be able to target or avoid them.. yet you STILL fly into Incursion areas? I wouldn't reimburse you either. That's just plain stupidity.
Then

Obviously you did not really read my post. I will explain so you can understand more clearly. Was doing incursions could see them as they showed up on the overview. Then they patched server. After Patch went back to incursion site NOTHING SHOWED ON OVERVIEW. I never made changes to overview none nada.

If I was doing incursion and then they patched and went back to them how am i suppose to know they removed incursion ships from the NPC pirates options in the overview settings. It was not in patch notes that I could see. There was no other options for NPC's to select in the overview settings.

SO the ship lost I was refused reimbursement for (because it is a bug they wish not to recognize or have so any petitions for they are just not reimbursing for) even tho it was a bug. Oh and yes they could have recreated the bug for I told them exactly what happened and how to replicate the bug.

So I say they are useless and a waste of ccp resources which can be used to fix bugs and solve content issues. GM's are just players that get special powers which they use for themselves and their friends. If it involves actual work like actually doing something like replicating a bug, they refuse it and copy paste standard replies.


3 edits for spelling errors

Tom Peeping
Posted - 2011.04.21 00:37:00 - [10]
 

well.... in the OP's favor.... he's right.
My own personal experience, involved GM's who posted cookie cutter responses, that didn't actually involve the issue being petitioned... just a key word or two.

It's also involved actual game issues, which should have been reimbursed, but werent.... because as we all know, the "Logs" only maintain a very small amount of info, that's not actually very useful to identifying actual client or server bugs. Heck... I've personally lost a ship to the "cloak bug"... that finally got acknowledged by CCP as a real bug about 6 months to a year after I petitioned a ship loss. After it was acknowledged formally to be a bug, I re-petitioned since the issue was now acknowledged... and still got denied on an acknowledged bug, because the logs didn't record the needed info to verify it. I also have personal knowledge of corp/alliance mates who have been reimbursed who shouldn't have been, and who have laughed about it afterwards

TBH, I just laugh now, whenever I read a post about how consistent they are with their processes... anyone who's been around for a while, has too much experience to buy they hype.

When CCP asks us for help with testing, or for help reporting issues such as that jump gate bug... I just laugh in their faces. There's no point in petitioning either for help, OR to help them imo.

Drizzec
Posted - 2011.04.21 01:09:00 - [11]
 

Well Tom I would post the whole petition with the submitted SS but if i did that I would get a ban most likely. I had to deal with this very gm before when I was in Faction warfare. when a corp mate petitioned a ship loss to a exploit using FW enemy he was denied but a friend of his that is on the other side said the very same gm gave one of his fleet members reimbursement for a ship loss that was in no way even close to being reimbursable due to the fact the guy warped to a moon and a POS scrammed and webbed him and he lost his ship to faction navy. well we were in the Amarr militia and the gm is a minnitard supporter so go figure. When I took part on a raid on Rens market hub station and I never filed for reimbursement for losses.

I am now at the point I will no longer file for reimbursement cause I will not get it, well unless I am on first name basis with a gm or in some alliance/faction that they support. As far as the bug i found to prevent warping without scram/disruptor that I found last year since it was a bug and they say it was not bug or lag by server log I will use it if opportunity to use it in pvp. I know the bug is still there cause that was how a mate of mine almost lost his ship to NPC hostiles.

Drizzec
Posted - 2011.04.21 01:19:00 - [12]
 

Originally by: Renarla
I have been reimbursed before. You have to know what your talking about and actually have a legitimate reason for reimbursement. Petition every ship you lose because of "lag" will just get you ignored by the GMs. ("The boy who cried wolf")


this is only my second time i filed for reimbursement in what 3 years. So Renarla sounds like to me you file a lot more then I do so you must know the gm,s on first name basis. And I am not "The boy who cried wolf" (well except in FW while in fleet ops). Filing to legitimate ship reimbursements over 3 years does not constitute you saying such a remark.

Shar Tegral
Posted - 2011.04.21 02:46:00 - [13]
 

Whenever I lose a ship to a bug I report the bug and petition the loss. Some get replaced, some do not. I, personally, find no more bias in any situation than in any other.

As to the usefulness of GM's, do you think CCP would pay people if they did not serve a purpose? Just because they don't serve your purposes or, more correctly, give you the responses you feel is more appropriate has little to do with their effectiveness. Vote with your wallet if you feel that strongly about it. Just don't congest the forum with whining about the situation.

HTFU or find another game.


 

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only