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CCP Navigator


C C P
C C P Alliance
Posted - 2011.02.15 16:23:00 - [31]
 

Originally by: Sebadai
Evemon can't fetch my api after the patch deployment. Tried new api keys, both limited and full without result.

It says: "A request to api.eveonline.com failed with status SendFailure."


EVEmon has recently moved to .NET Framework 4. Are you sure you are running the most up to date version?

EVEmon also have their own forums at Battleclinic so you may get the answer you need here.

Sebadai
Ministry of War
Posted - 2011.02.15 16:30:00 - [32]
 

Edited by: Sebadai on 15/02/2011 17:19:21
Originally by: CCP Navigator
Originally by: Sebadai
Evemon can't fetch my api after the patch deployment. Tried new api keys, both limited and full without result.

It says: "A request to api.eveonline.com failed with status SendFailure."


EVEmon has recently moved to .NET Framework 4. Are you sure you are running the most up to date version?

EVEmon also have their own forums at Battleclinic so you may get the answer you need here.


From looking at the Evemon forum it is indeed a bug with the new version, just thought it was on your end cause I installed the newest Evemon version yesterday and it was working correctly till downtime today.

Update: couldn't get Evemon to work again, however Eve HQ has no trouble with the api at all. Very Happy

SemiCharmed
Clans of the Sanctums
Posted - 2011.02.15 16:39:00 - [33]
 

Edited by: SemiCharmed on 15/02/2011 16:42:46
So.... Yeah?

Originally by: SemiCharmed
Allot of good additions and fixes however one that i still havnt seen yet is;

Station containers, when will you (CCP) set the default option to "Don't Lock"?


Located here: http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1467874&page=1&sid=342265345

Edit:

As, when you drag the item onto the container, it locks said items no matter the configuration settings :D (that and it would be very benificial for the station containers to be game wide default to "Don't Lock Items".

Sarina Berghil
Minmatar
New Zion Judge Advocate
Yulai Federation
Posted - 2011.02.15 16:41:00 - [34]
 

Edited by: Sarina Berghil on 15/02/2011 17:35:36
As with all incursion patches the auto-patcher fails to run. 2 error messages are given, first a modal dialogue:
Eve Online Update 224393->229669 Setup

Applying the patch has failed, do you wish to launch the repair tool and have it attempt to fix the broken client?


If cancelling the repair job another error message is given in the original dialogue window:
Download failed with the following error: IBackgroundCopyManager::CreateJob


Running on Windows 7 as administrator user.


Should probably add that manual patching usually works, but haven't tested with this build.

Morar Santee
Posted - 2011.02.15 16:45:00 - [35]
 

Left-clicking anywhere on the fleet window (outside of the actual fleet display / buttons / dropdown menus) now acts the same as right-clicking for me. This leads to horrible confusion and accidentally closing the window all the time.

CCP Punkturis

Posted - 2011.02.15 16:52:00 - [36]
 

Originally by: Morar Santee
Left-clicking anywhere on the fleet window (outside of the actual fleet display / buttons / dropdown menus) now acts the same as right-clicking for me. This leads to horrible confusion and accidentally closing the window all the time.


This has been fixed internally and will be deployed in a future client-patch.

Eclorc
Posted - 2011.02.15 16:58:00 - [37]
 

Nope that 3.17 repair.exe u linked hasn't worked either (at least that one ran tho - which is more than 3.18 or even the pre-existing one in Eve directory did).

Repair 3.17 went through the file checksumming,
then it just got stuck on downloadin the "rollup" data, and refused to dowload anything, or even close down on cancel..

The 1001'th papercut, for me, is this dumb "the {..}.7z is broken", and repair tool that subsequently fails - there's obviously issues with the Rar/7z extractor somewhere that really need to get fixed.

Downloading the full install in frustration now.

(WinXP64, admin)


CCP Atropos

Posted - 2011.02.15 17:08:00 - [38]
 

Originally by: Eclorc
Nope that 3.17 repair.exe u linked hasn't worked either (at least that one ran tho - which is more than 3.18 or even the pre-existing one in Eve directory did).

Repair 3.17 went through the file checksumming,
then it just got stuck on downloadin the "rollup" data, and refused to dowload anything, or even close down on cancel..

The 1001'th papercut, for me, is this dumb "the {..}.7z is broken", and repair tool that subsequently fails - there's obviously issues with the Rar/7z extractor somewhere that really need to get fixed.

Downloading the full install in frustration now.

(WinXP64, admin)



That's exactly what I'm trying to get to the bottom of; we make the payload on our build farm in London, and they're uploaded to our Content Delivery partner, and then we test them before saying "sure, go ahead and release to the public".
We've validated their consistency before we've gone ahead with this release, so I really don't understand how you're getting corrupted data of one sort or another.

Aerix Corinnion
Posted - 2011.02.15 17:21:00 - [39]
 

Originally by: Eclorc
Nope that 3.17 repair.exe u linked hasn't worked either (at least that one ran tho - which is more than 3.18 or even the pre-existing one in Eve directory did).

Repair 3.17 went through the file checksumming,
then it just got stuck on downloadin the "rollup" data, and refused to dowload anything, or even close down on cancel..

The 1001'th papercut, for me, is this dumb "the {..}.7z is broken", and repair tool that subsequently fails - there's obviously issues with the Rar/7z extractor somewhere that really need to get fixed.

Downloading the full install in frustration now.

(WinXP64, admin)




I ran into this on one of my two machines. The first patched with no trouble, but the second kept giving checksum errors and the repair tool wouldn't run either. I poked around in the cache directory, and the evepremiumpatch224393-229669.exe it had download was bit-identical to the one that had been downloaded on the happily-patched machine, so it seems like this checksum error is somehow being introduced post-download?

I was about to give up and download the full install, but I thought I'd give the manual patch a try first (the repair tool's error message provided a link). I deleted the evepremiumpatch...exe file from the cache directory, and downloaded the manual version (which appears to be the same filename except for a "_m"?) This approach worked smoothly and I'm now up and running on both machines.

If it matters, the machine that had no trouble was a 32-bit XPSP3 machine, and the one that had trouble was a Ubuntu 10.10 machine running Wine 1.2.

Eclorc
Posted - 2011.02.15 17:25:00 - [40]
 

Edited by: Eclorc on 15/02/2011 18:18:40
@CCP Atropos,
Well, I don't really know how/why it's happening either :(
Every patch I have downloaded for a long time now has been giving this "...7z is broken so download the repair tool, most times the repair tool kicks in okay, and resolves the problem, this time not.
To my "used-to-dev-things(lol) spider-sense" it seems to be a problem with the rar/7zip extractor code causing the "is broken" part of the equation. I did re-download the manual patch twice, same result.

Not sure if it's to do with the 64bit windoze environment, or not? Gut-feeling: the 7zip compatibility is where I'd look first tho. Some have suggested it might be due to low disk space, tho my C: has 42GB free, and about 20GB on R: so I don't think thats the issue with an 11MB patch.

The last time the repair tool freaked out on me was with a dodgy build that had the paths set as the temp folder, even tho the repair was running from the eve directory, this time it was trying to access a file in the dev build tree, not in my temp folders, or R:\Eve (install location).

Downloading the full install now, not sure what I could do really to help troubleshoot the issue with you?

edits + update:

@Aerix(above)- Is wine more similar to the 32 or 64 bit flavour of windoze?

\o/ Full install has worked fine.

Long-shot here, but is the CRC/checksumming code in the full installer the same as the patcher?
Could the checksumming for the 7z file give different results between platforms?

Hazan Lightbringer
Posted - 2011.02.15 17:50:00 - [41]
 

I have no problems whatsoever with my client or its graphics, or .. well, no more than usual that is, but I also know a lil programming and have an autistic sense of mathematically patterned order, and from the complexity of Eve itself and the manner in which it's being utilized by its users, I have simply observed that you guys at CCP are doing a DAMN Good Job! :)

This time however. My gameplay is being disrupted severely. None of the keys are working. No shift, no ctrl, no nothing. Not even escape works so i couldn't even check if all my shortcuts had simply been messed up, so.. Houston, We have a Problem. ;)

I have 3 clients installed in different directories on one drive. All were patched today and all of them retain the problem. I have windows XP (the last waypoint in non-unix based possible human control over the computer world) installed. Tried the repair tool but no change.

Any ideas?


Desmont McCallock
Posted - 2011.02.15 17:52:00 - [42]
 

Originally by: Sebadai
Edited by: Sebadai on 15/02/2011 17:19:21
Originally by: CCP Navigator
Originally by: Sebadai
Evemon can't fetch my api after the patch deployment. Tried new api keys, both limited and full without result.

It says: "A request to api.eveonline.com failed with status SendFailure."


EVEmon has recently moved to .NET Framework 4. Are you sure you are running the most up to date version?

EVEmon also have their own forums at Battleclinic so you may get the answer you need here.


From looking at the Evemon forum it is indeed a bug with the new version, just thought it was on your end cause I installed the newest Evemon version yesterday and it was working correctly till downtime today.

Update: couldn't get Evemon to work again, however Eve HQ has no trouble with the api at all. Very Happy


There is no problem with EVEMon nor with CCP's API server. My EVEMon can connect to API via SSL just fine. Problem probably caused by network provider. Visit EVEMon forum to get informed on a workaround.

Zaepho
Gallente
Phoenix Propulsion Labs
Omega Vector
Posted - 2011.02.15 17:53:00 - [43]
 

Originally by: CCP Navigator
Originally by: Sebadai
Evemon can't fetch my api after the patch deployment. Tried new api keys, both limited and full without result.

It says: "A request to api.eveonline.com failed with status SendFailure."


EVEmon has recently moved to .NET Framework 4. Are you sure you are running the most up to date version?

EVEmon also have their own forums at Battleclinic so you may get the answer you need here.


Actually it looks like it's an issue with the HTTPS API connection. Specifically when going to the ServerStatus API(https://api.eveonline.com/server/ServerStatus.xml.aspx or https://api.eve-online.com/server/ServerStatus.xml.aspx) in chrome I get an SSL protocol error (Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.) I have done this from multiple machines on multiple networks/ISPs. The non SSL URl works beautifully though. The issue with EVEMon vs EVEHq (mentioned later in this thread as working) is that it's not falling back to the non-ssl website.

Desmont McCallock
Posted - 2011.02.15 18:02:00 - [44]
 

Originally by: Zaepho
The issue with EVEMon vs EVEHq (mentioned later in this thread as working) is that it's not falling back to the non-ssl website.


And it shouldn't as CCP has announced that it will discontinue the API access over non-SSL connection.
Despite that, EVEMon has the ability to be set to a custom provider. This gives the ability of a workaround found here.

Zaepho
Gallente
Phoenix Propulsion Labs
Omega Vector
Posted - 2011.02.15 18:07:00 - [45]
 

Originally by: Desmont McCallock
Originally by: Zaepho
The issue with EVEMon vs EVEHq (mentioned later in this thread as working) is that it's not falling back to the non-ssl website.


And it shouldn't as CCP has announced that it will discontinue the API access over non-SSL connection.
Despite that, EVEMon has the ability to be set to a custom provider. This gives the ability of a workaround found here.


Transition periods are wonderful things :)

I used that workaround already and am able to access my API, my preferred proxy however is not :/
An actual fix however would be nice and requires information for CCP to work off of. Hence the attempt to provide as much detailed, relevant info as possible. I can do a packet capture if that would be useful (CCP?)

Elegbara
Posted - 2011.02.15 18:38:00 - [46]
 

Originally by: CCP Atropos
Edited by: CCP Atropos on 15/02/2011 16:26:46
Which version of the Repair Tool are you running?
edit: you can find out by going to your EVE client install, and starting it yourself. It should say 'Version X.YY' in the bottom left corner.
edit edit: here's a link to the latest Repair Tool:

The one which is automatically downloaded when patch download failed. Manually downloading and starting the tool from a link you provided doesn't have that problem.

Hazan Lightbringer
Posted - 2011.02.15 18:39:00 - [47]
 

Originally by: Hazan Lightbringer
(loads of fun about the "no keys"-problem)




I've been playing eve since my last post, and ctrl just started working again at all 3 clients simultaneously.

18.36 oh .. shift just woke up as well just now.

I felt I had to report it anyways.. :)



Dungar Loghoth
Caldari
Gank Bangers
Posted - 2011.02.15 19:16:00 - [48]
 

Killmails are not showing Total Damage, just the last volley.

Any news on this issue CCP? Is it going to get fix again in a future patch hopefully soon?

Thanks

Matalino
Posted - 2011.02.15 19:18:00 - [49]
 

Originally by: Patch Notes
•The character name challenge when logging into EVE Gate for the first time has been changed to be case sensitive.
Why? This will only inconvenience legitimate users. The case used in a character's name is not secret.

Those trying to hack an account can get the correct capitalization for any character name by using the in-game search or out-of-game API. The API used to look up characterID’s is case insensitive and returns the correct case when called and even allows you to look up the correct case for multiple characters in a single call. Requiring the character name challenge to be case sensitive will do nothing to add security.

Is the characterID lookup API going to be made case sensitive as well? What about the in-game characters search?

Sohail Munawar
Posted - 2011.02.15 19:20:00 - [50]
 

I just updated forcebly to the new client. Immediatly it told me to restart my pc to enjoy the possibility to play EVE. After rebooting it told me to run repair because there seems to be a priblem. Repair fails with no error and thats it. Eve gone. No Enjoy just frustration.

I AM INCURSED


Golakea
Posted - 2011.02.15 19:37:00 - [51]
 

Edited by: Golakea on 15/02/2011 20:25:39
Edited by: Golakea on 15/02/2011 20:10:35
Edited by: Golakea on 15/02/2011 19:38:02
I'm unable to log in as of today and am getting "Status: Incompatible (Version)" Is this related to today's patch? I am not getting the usual automatic connection to download the new patch for some reason. I had no trouble logging on yesterday. (PC) Version: 6.40.225969 (224393)

Never mind. Manually downloading and applying the new patch worked.

Ste Gou
Posted - 2011.02.15 20:03:00 - [52]
 

Originally by: CCP Atropos
Originally by: Eclorc
Nope that 3.17 repair.exe u linked hasn't worked either (at least that one ran tho - which is more than 3.18 or even the pre-existing one in Eve directory did).

Repair 3.17 went through the file checksumming,
then it just got stuck on downloadin the "rollup" data, and refused to dowload anything, or even close down on cancel..

The 1001'th papercut, for me, is this dumb "the {..}.7z is broken", and repair tool that subsequently fails - there's obviously issues with the Rar/7z extractor somewhere that really need to get fixed.

Downloading the full install in frustration now.

(WinXP64, admin)



That's exactly what I'm trying to get to the bottom of; we make the payload on our build farm in London, and they're uploaded to our Content Delivery partner, and then we test them before saying "sure, go ahead and release to the public".
We've validated their consistency before we've gone ahead with this release, so I really don't understand how you're getting corrupted data of one sort or another.


@CCP Atropos
Got exactly the same issue, patch installs, something goes wrong, tells me to run repair, I try that and it fails, tried the link you quoted to redownload repair tool - that's broken.

Luckily manual download of patch works and eve now started.

Never had this issue until release before this one (or may have been one before that), but in that case repair worked.

Need anything from me that will help you debug this, drop me a mail


Ehbdfgf Intaki
Posted - 2011.02.15 20:09:00 - [53]
 

Moving stuff in container without opening it -> good
Putting that stuff locked even if container has unlocked setting -> not so good

Ehb

TMoMon
Posted - 2011.02.15 20:20:00 - [54]
 

Update wouldn't come up the first few times i started client. Then it worked and i got into game fine. I turned it off for a while and now when i try and get on it says the server status is "Unknown".

Help please

Perri Arody
Posted - 2011.02.15 20:27:00 - [55]
 

Some nice new fixes in this patch.

However I ran across a minor bug just now.

If you drag and drop items to a secure container (with the container not being open), your items will be locked, even if the container has been set to being unlocked. If you drag and drop like you used to (IE, container being open), it works just fine.

popoq
Posted - 2011.02.15 20:42:00 - [56]
 

Am I the only one who can't enter the new character creator to make a new portrait? I've tried deleting the cache files and reloading the client without luck. I'm getting jealous of everyone else. Any advice will be welcome.

Also, it would be nice to see no more "!" icons.

Running Mac client.

Fred Munro
Gallente
Silicis Luguolo
Posted - 2011.02.15 20:43:00 - [57]
 

Left clicking on the Overview titlebar causes a minimize context item to appear, never done this before to my knowledge.

PC client.

Floydd Heywood
Posted - 2011.02.15 20:56:00 - [58]
 

Originally by: Dungar Loghoth
Killmails are not showing Total Damage, just the last volley.

Any news on this issue CCP? Is it going to get fix again in a future patch hopefully soon?

Thanks

THIS! Evil or Very Mad

There were always a lot of buggy killmails which is bad enough. Now they are ALL bugged. Our corp just got three kills and the mails are all crap.

The patch is nice but apparently also ignores another major bug: The messed up wormhole-spawning.

CCP Explorer

Posted - 2011.02.15 21:03:00 - [59]
 

Originally by: Sebadai
Evemon can't fetch my api after the patch deployment. Tried new api keys, both limited and full without result.

It says: "A request to api.eveonline.com failed with status SendFailure."
This has been fixed, one of the webservers was acting up and was taken out of rotation.

CCP Explorer

Posted - 2011.02.15 21:04:00 - [60]
 

Originally by: Sebadai
Edited by: Sebadai on 15/02/2011 17:19:21
Originally by: CCP Navigator
Originally by: Sebadai
Evemon can't fetch my api after the patch deployment. Tried new api keys, both limited and full without result.

It says: "A request to api.eveonline.com failed with status SendFailure."
EVEmon has recently moved to .NET Framework 4. Are you sure you are running the most up to date version?

EVEmon also have their own forums at Battleclinic so you may get the answer you need here.
From looking at the Evemon forum it is indeed a bug with the new version, just thought it was on your end cause I installed the newest Evemon version yesterday and it was working correctly till downtime today.

Update: couldn't get Evemon to work again, however Eve HQ has no trouble with the api at all. Very Happy
This was on our end, one of the EVE API webservers was acting up.


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