Originally by: Windjammer
From CCP's standpoint the CSM primarily exists to "Manage Player Expectations". When CCP does something that is not well received by the players, like failing to fix something that's been broken for a long time, CCP leans on the CSM to explain it to the players. Since the explanations come from player elected people, they are more palatable to the players than something handed down from CCP directly.
So basicly u are saying that CSM exist because CCP employees dont play eve or if they do they do not know what is going on? I find this a very good conclusion giving the fact that soo many spaceships are broken, even entire races. I would sugest giving employees chars and send them out to 0.0 sec allaicnes and get them to know the game outside pve. (we all know dev's dont pvp