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blankseplocked Startup-Issues: Splashscreen only since Incursion 1.1.x
 
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Rayjan
Posted - 2011.02.27 18:57:00 - [31]
 

Went to eve.exe file and right clicked. entered compatability tab and unchecked comatability mode. i am in

Temudschijn
Posted - 2011.02.28 18:37:00 - [32]
 

hello,

after spending hours trying to run Eve on a fresh installed computer the manually installation of the "MS dot net framework" fixed the issue for me.

good luck

Pheon Silver
Posted - 2011.03.01 02:02:00 - [33]
 

Im still having this problem when using new Computers for Eve with Vista or XP it comes up with this before all the failures start on the Log Sever?



268 2011.03.01 01:54:17:391 execute failed on ('script:/../../../carbon/client/script/paperDoll/AvatarGhost.py', 'compiled'): ('DLL load failed: The specified module could not be found.', '_trinity', 'trinity')


Ive tried downloading victors thing but it still doesn't load past the splash screen I still see eve in my task manager under process's but not programs. Its really annoying, ive tried reinstallation, repair, all that and nothing.

KC Mulligan
Posted - 2011.03.01 22:22:00 - [34]
 

I am getting the same thing. I was running EVE on my laptop until a few days ago when I thought it would be a bright idea to reinstall windows xp 32 bit on my machine. Now I get the splash screen and then nothing. The same exefile.exe running like everyone else... I have done all the "fixes" and none of them work for me. I am hoping that someone will come up with the fix soon!! This is the error I get right before all the failed to execute mumbo jumbo...



280 2011.03.01 22:17:35:551 Timeslice warning order 3, 1428ms in tasklet: returning to 'None' from '^boot::nasty_exec::script:/../../../carbon/client/script/paperDoll/AvatarGhost.py'


281 2011.03.01 22:17:35:551 execute failed on ('script:/../../../carbon/client/script/paperDoll/AvatarGhost.py', 'compiled'): ('DLL load failed: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this proble


282 2011.03.01 22:17:35:552 Timeslice warning order 3, 1429ms in tasklet: switching to 'None' from 'None'


283 2011.03.01 22:17:35:554 execute failed on ('script:/../../../carbon/client/script/paperDoll/PaperdollSculptingGhost.py', 'compiled'): ('No module named paperDoll.AvatarGhost', 'paperDoll.AvatarGhost')


after that line they are all execute failed...



L'sa Vaggen
Posted - 2011.03.01 23:40:00 - [35]
 

I have had this since Friday. I have tried everything everyone suggested and none of it has worked.


Gibbo5771
Posted - 2011.03.02 01:05:00 - [36]
 

reinstalled eve, windows, direct x, thing vik linked, dotnet framework.

Nothing, I shouldnt have to format my machine and lose ALL MY DATA BECAUSE CCP CANT FIX A ****ING BUG THEY HAVE CAUSED, very frustarted

Swynet
State War Academy
Posted - 2011.03.02 04:41:00 - [37]
 

Originally by: Gibbo5771
reinstalled eve, windows, direct x, thing vik linked, dotnet framework.

Nothing, I shouldnt have to format my machine and lose ALL MY DATA BECAUSE CCP CANT FIX A ****ING BUG THEY HAVE CAUSED, very frustarted


I'm not saying there is not something comming from them that doesn't s'hits your computer, however I belive that if I'm the worst software fan boy guy you'll ever know, in harware I'm not that ridiculous, and from my very recent experience I wouldn't throw them this rock of issue.
Update your system and drivers. Some will need "Admin" rights to work properly and this s'hit doesn't comes from CCP.

Doppleganger
Minmatar
Band of Builders Inc.
Sodalitas XX
Posted - 2011.03.02 04:52:00 - [38]
 

Edited by: Doppleganger on 02/03/2011 04:58:35
I just suffered the same problem... Eve was working 2 days ago last time I played but tonight just the splash screen would come up and then nothing although the process was running in the task manager.

I got 2 installs of eve on my pc and the 2nd one was working fine so I copied it over to my other directory and it did the same thing. So I manually went and renamed my cache directory of the install of eve that was causing probs to another name and restarted eve and bingo it worked. This might not help some but it might help a few.


{edit} BTW I had also tried repair tool and no luck. Reason I went to delete the cache is because the log server was throwing up errors that made it sound like the problem was with /AppData/Local/CCP/EVE/c_games_ccp_eve_tranquility/cache//Pictures/Portraits'




Gibbo5771
Posted - 2011.03.02 08:20:00 - [39]
 

Originally by: Swynet
Originally by: Gibbo5771
reinstalled eve, windows, direct x, thing vik linked, dotnet framework.

Nothing, I shouldnt have to format my machine and lose ALL MY DATA BECAUSE CCP CANT FIX A ****ING BUG THEY HAVE CAUSED, very frustarted


I'm not saying there is not something comming from them that doesn't s'hits your computer, however I belive that if I'm the worst software fan boy guy you'll ever know, in harware I'm not that ridiculous, and from my very recent experience I wouldn't throw them this rock of issue.
Update your system and drivers. Some will need "Admin" rights to work properly and this s'hit doesn't comes from CCP.



System is up to date, audio, graphics, directx, windows all up to date.

And yes I would say it is purely there fault as I upgrade to windows 7 on 2 machines (perfectly working machines) and both cant play eve, I am just glad I never done it on my laptop so i can at least login and skill change.

I thought I had a bad install that borked my windows so had to do a complete format. Everything else is working fine besides eve, literally just eve.

I am also admin on pc, I dont run without admin on anything.

GM Karidor

Posted - 2011.03.04 00:25:00 - [40]
 

In most cases when the client does not get past the splash screen after starting, the steps below will currently, to our experience, help in almost all of the cases (some of this has been mentioned before already). While the symptoms are the same, there are two different approaches to solve them depending on the operating system used on your machine.

On Windows XP:
Install the correct version from the list that has been posted by Viktor Rasmussen already:
http://archive.msdn.microsoft.com/KB961894/Release/ProjectReleases.aspx?ReleaseId=2067

In most cases, you will want the ENU version of vcredist_x86.exe (English 32bit Windows XP).

On Windows 7:
Reinstall DirectX using either the DXSETUP.exe within the \bin\DirectX folder of your client installation, or use the following DirectX installer:
http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d

If you have done this and the client still doesn't start beyond the splash screen, then please catch a startup attempt with our logserver tool, then create a petition in the Technical Support -> Crashes/Lockups category and attach your logserver log of the startup attempt to it so we can take a closer look.

Vainnspark
Posted - 2011.03.05 02:52:00 - [41]
 

All of this still does not work for me, windows 7 pro. 64 bit, click Eve splash screen comes up then goes away go to task manager and it is in there, never had the problem in the 7+ years I have been playing Eve until I got this new rig, I was using windows XP 32 bit and no problems I have been trying to fix this for almost 2 weeks now and nothing is working and I really do not want to end my days on Eve. Please someone help thanks.

Hiro Bergkamp
Posted - 2011.03.05 10:10:00 - [42]
 

Doesn't work for me either. Win7 64Bit. After the splash only black screen, no sound and a forced reboot of my machine is necessary to use my machine again. Catalyst Control Center 10.12 atm. But also used the latest one, no difference. Can't make a proper log file either since the screen is totally black and I can't save the log afterwards...

Mintaka Asgard
Posted - 2011.04.23 18:50:00 - [43]
 

I had the same problem, only the splash screen and then nothing, just the exe file in the task manager running. I resolv the problem installing DirectX End-User Runtime Web Installer. You guys can get it HERE

JonasML
Stormlord Battleforce
Shadow of xXDEATHXx
Posted - 2011.04.24 17:56:00 - [44]
 

Edited by: JonasML on 24/04/2011 17:57:23
Same problem as all these people. FORTUNATELY I have also got a laptop with hardware/software damn close to my recently re-installed desktop. Now I have a slow connection, living in the country as I do. I have previously copied EVE from one machine to another with no issues, though it is not may favorite thing in the world to do. I have copied eve from laptop to desktop, EVERYTHING, not only the /eve/ directory, also anything under users, program data, when I say everything I mean everything. What I haven't done is completely recopy my windows directory and all files in it (see below for possible missing file clues).

A few questions for CCP:

Who/where do I send the log files from each? The laptop runs, desktop, which has the same 32-bit Windows Vista, along with .NET and DX10, does not. Have logs from both, to compare successful and unsuccessful loadup.

In an effort to speed things up I've looked over the logs myself comparing the 2. Except for a few more "timeslice warning" on the laptop log (it is a slightly slower machine) they are the same. The major issue I found was line 386 (laptop)/381(desktop). My laptop says that the Trinity module starts, next line Direct3d, blah blah etc it works. The desktop says

"execute failed on ('script:/../../../carbon/client/script/graphics/device.py', 'compiled'): ('DLL load failed: The specified module could not be found.', '_trinity', 'trinity')"

and then is followed by

"execute failed on ('script:/../../../carbon/client/script/graphics/graphicWrappers/loadAndWrap.py', 'compiled'): ('DLL load failed: The specified module could not be found.', '_trinity', 'trinity')"

So, does EVE do some .dll file additions? And what are they? I can root them out if I can get some names from the appropriate directories on the laptop. If I can copy them over that will save me another 4-8 hours of downloading the full eve install (as I said, slow connection).

Again, I have used this copy process in the past to update the desktop after major patches (hehehe work has nice shiny T1, my little laptop zooms away)and never had any issues with it. Up until my unrelated HD crash that is.

And Happy Easter. Wish I had this issue last week as I might get answers before the download finishes lol.

Lavits Leemitsu
Posted - 2011.06.12 09:55:00 - [45]
 

If your client is still in task manager or on the task bar then hit alt-enter thats Alt then Enter. This should fix ur issue.

As for the other errors when the client closes right after the splash im sorry. Im having the same issue.

Shiva Russell
Posted - 2011.06.12 10:14:00 - [46]
 

Please download this..

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=19

or this..

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17851

should hopefully help.


Sebastian Rea
Posted - 2011.06.18 22:21:00 - [47]
 

Hello everyone well been having this issue for about two weeks same as others, splash screen comes up goes away then nothing and ccp shows up in processes. I've tried all of these fixes new download, clear cache, clear bulk data, direct x driver update, framework download, and repair tool nothing has worked any ideas? Thanks

Hadrelia
Posted - 2011.08.22 05:11:00 - [48]
 

Thank you Stem Salafo

i now know why i had same problem has everyone. Earlier today ive reinstall my Win 7 x64, after reinstalling everyhting the only thing that was missing was Direct X

So if some people are having same problem, do'T forget to install or update Direct X

Thank you


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