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Viktor Rasmussen
Gallente
Eagle's Club
Posted - 2011.01.28 08:52:00 - [1]
 

Since the big patch this year my eve won't start any more on my windows XP. I reinstalled the whole eve client but nothing changed. My system is up to date and I just updated my video driver too. All the same. EVE shows splash screen and then disappears leaving ExeFile.exe in my tasks.
Ideas?

Jarbis Leed
Domine Noctis
EntroPraetorian Aegis
Posted - 2011.01.28 11:14:00 - [2]
 

I'm experiencing the same problem, with a clean install of eve on a "new" (recently reformatted) computer -- so I'm at least pretty sure its not corrupted settings issues. As with the OP, the splash screen shows, then goes away, leaving exefile.exe running, using a steady 87.4mb, but no game.

Cpt Shinji
Gallente
No-Mercy
Black Watch.
Posted - 2011.01.28 11:39:00 - [3]
 

For some reason one of the recent patches deleted all of my 32 bit libraries and i had to reinstall them, that could be your problem.
My experience was very similar.

Viktor Rasmussen
Gallente
Eagle's Club
Posted - 2011.01.28 15:58:00 - [4]
 

Originally by: Cpt Shinji
For some reason one of the recent patches deleted all of my 32 bit libraries and i had to reinstall them, that could be your problem.
My experience was very similar.

Of which libraries do you talk about? A clean and fresh install of eve didn't changed anything. The repairtool failes also..
I'm stuck with my ideas...

Ramlow
Posted - 2011.01.29 22:19:00 - [5]
 

If anyone hears of a fix let me know. I had same problem with first big patch. About a week later it started working by itself. Then downloaded last patch and boom. Same problem. Have tried every fix I can find in the forums and nothing works for me. I am using Windows Vista.

Ramlow
Posted - 2011.01.29 23:00:00 - [6]
 

Right click on ExeFile and choose properties.
Go to compatibility tab.
Check the "Run this program in compatibility mode for"
Choose Windows XP (Service Pack 2)
Apply

Than I Opened the ExeFile directly. It brings up the login screen.
I still cannot go through the splash screen but I can login and play.
Yeeeeee Haw

Jarbis Leed
Domine Noctis
EntroPraetorian Aegis
Posted - 2011.01.30 10:43:00 - [7]
 

Unfortunately I'm using XP sp 2 and I'm still having this issue. Using repair had no effect.

Testing other compatibility modes didn't do the trick, but I did notice that when testing in win2000 compatibility mode (and also when testing with 256 color mode) that ExeFile.exe's memory usage briefly went up to 101-110, before dropping back to a static usage of ~88mb. I'm not sure what, if anything, the extra jump in activity represents.

rootimus maximus
Caldari
Posted - 2011.01.30 18:14:00 - [8]
 

Having exactly the same problem as the OP. I've put a petition in as I can't figure out exactly why it's broke.

Stem Salafo
Republic University
Posted - 2011.01.31 00:06:00 - [9]
 

This problem happened to me as well. Turned out that EVE needed a D3DX DLL that wasn't installed on the machine. Try going to the DirectX WWW site and try using the WWW installer there. That installs all the D3DX DLLs, including the one used by EVE.

Julien Brellier
Posted - 2011.01.31 01:14:00 - [10]
 

Try running EVE in safe mode (you will find the safe mode exe file in your EVE folder).

This should fix it.

Troy LS
Posted - 2011.01.31 03:18:00 - [11]
 

After I finished updating my portrait, I logged in and got a black screen. Chat windows appeared, and after undocking overview came up. I was also able to open all my windows (character, contacts, etc...) but no graphics. I logged off and tried to restart my client, but I couldn't get past the log in screen. (the charachter selection screen briefly appeared before the client restarted taking me back to the login).

I tried safe mode - it prompted me to update the client repeatedly. after doing this a couple times, I chose not to update, but the client still wouldn't allow me to proceed to character selection.

Windows 7 Home premium 64 bit, i7 950, 6gb and nvidia gtx460

Jarbis Leed
Domine Noctis
EntroPraetorian Aegis
Posted - 2011.01.31 07:58:00 - [12]
 

Updated DirectX, tried safemode... unfortunately same behavior. Splash screen, then ExeFile.exe using up to 100 or so mb before dropping back to a stable 88mb and doing nothing :(

Viktor Rasmussen
Gallente
Eagle's Club
Posted - 2011.01.31 10:07:00 - [13]
 

I tried the safemode too and also for me its the same behavior as before...
I'm going to reinstall directx now

Viktor Rasmussen
Gallente
Eagle's Club
Posted - 2011.01.31 10:30:00 - [14]
 

Reinstall of directx didn't fixed it for me...
I remembered about logserver.exe which comes with eve. I started it and let it run in the background while starting eve and got an exception:

3035 2011.01.31 10:25:08:808 EXCEPTION #1 logged at 01/31/2011 11:25:08 Unhandled exception in <TaskletExt object at 1284e78, abps=1001, ctxt=None>
3036 2011.01.31 10:25:08:808 Caught at:
3037 2011.01.31 10:25:08:808 /../carbon/common/lib/bluepy.py(97) CallWrapper
3038 2011.01.31 10:25:08:808 Thrown at:
3039 2011.01.31 10:25:08:808 /../carbon/common/lib/bluepy.py(85) CallWrapper
3040 2011.01.31 10:25:08:808 /../carbon/common/lib/autoexec_client_core.py(66) Startup
3041 2011.01.31 10:25:08:808 /../carbon/common/lib/nasty.py(2832) Startup
3042 2011.01.31 10:25:08:808 /../carbon/common/lib/nasty.py(1360) Initialize
3043 2011.01.31 10:25:08:808 /../carbon/common/lib/nasty.py(1873) BootstrapAndReorder
3044 2011.01.31 10:25:08:808 /../carbon/common/lib/nasty.py(1847) Bootstrap
3045 2011.01.31 10:25:08:808 /../carbon/common/lib/nasty.py(1905) BootstrapFailure
[...]

I'm going to open a new petition on this I think...

Viktor Rasmussen
Gallente
Eagle's Club
Posted - 2011.01.31 10:47:00 - [15]
 

Ah - fixed it!
After investigating the logged problems I was able to locate the real problem:
execute failed on ('script:/../../../carbon/client/script/paperDoll/AvatarGhost.py', 'compiled'): ('DLL load failed: Diese Anwendung konnte nicht gestartet werden, weil die Anwenungskonfiguration nicht korrekt ist. Zur Problembehebung sollten Sie die Anw

This rings a bell in my mind that I maybe need to install the vcredist_x86.exe package and gotcha - that was it!
Try it for your machine too. This might help you too: http://code.msdn.microsoft.com/KB961894/Release/ProjectReleases.aspx?ReleaseId=2067

Jarbis Leed
Domine Noctis
EntroPraetorian Aegis
Posted - 2011.01.31 11:47:00 - [16]
 

That did it! Thank you!

rootimus maximus
Caldari
Posted - 2011.01.31 12:16:00 - [17]
 

Originally by: Viktor Rasmussen
http://code.msdn.microsoft.com/KB961894/Release/ProjectReleases.aspx?ReleaseId=2067


You, sir, are my hero. Worked like a charm!

thetrel
Minmatar
Posted - 2011.02.05 10:49:00 - [18]
 

This deserves a sticky or something..

thanks man.

Hilarity ensued on my end of the digital divide, when i realized i'd had more trouble installing a game in windows than in slackware...

CCP Explorer

Posted - 2011.02.05 15:57:00 - [19]
 

Viktor Rasmussen: Can you post more of the error, does it say which DLL failed loading? Is there anything in the Windows event logs about this error, including the DLL name?

JUSTINNNNN
Posted - 2011.02.07 04:23:00 - [20]
 

if anybody can help me also i downloaded all the updates but now when go the login screen i'm getting a window that pops up that says (MICROSOFT SOFTWARE LICENSE TERMS
MICROSOFT DIRECTX END USER RUNTIME) and at the bottom of the window it says scroll to the bottom to login but when i scroll to the bottom there is no botton nothing and when i try to click behind the window it won't let me have no idea if anybody can please help!!

thetrel
Minmatar
Posted - 2011.02.08 15:31:00 - [21]
 

Originally by: CCP Explorer
Viktor Rasmussen: Can you post more of the error, does it say which DLL failed loading? Is there anything in the Windows event logs about this error, including the DLL name?


Syntax error in manifest or policy file "I:\Program Files\CCP\EVE\bin\Microsoft.VC80.CRT\Microsoft.VC80.CRT.MANIFEST" on line 4.

Generate Activation Context failed for I:\Program Files\CCP\EVE\bin\tbb.dll. Reference error message: The operation completed successfully.

Component identity found in manifest does not match the identity of the component requested

the three error messages i get, related to this issue.

this is repeatable, wipe machine. install XP sp2 from CD. update machine. install eve.


CCP Explorer

Posted - 2011.02.10 22:52:00 - [22]
 

Originally by: JUSTINNNNN
if anybody can help me also i downloaded all the updates but now when go the login screen i'm getting a window that pops up that says (MICROSOFT SOFTWARE LICENSE TERMS
MICROSOFT DIRECTX END USER RUNTIME) and at the bottom of the window it says scroll to the bottom to login but when i scroll to the bottom there is no botton nothing and when i try to click behind the window it won't let me have no idea if anybody can please help!!
You are on the "3rd Party EULA" tab? Can you click the "EVE EULA" tab and try again?

strawberrie
Caldari
The Dark Tribe
Imperial 0rder
Posted - 2011.02.16 06:48:00 - [23]
 

Had the same problems, downloaded the file Viktor pointed out and bam, worked. Thanks man I was getting ready to put my fist through my monitor!

Koalaatio
Minmatar
The Maverick Navy
Against ALL Authorities
Posted - 2011.02.19 10:49:00 - [24]
 

Thank you Viktor Rasmussen, it worked like a charm
PS. CCP you should parse and sticky this info. its real issue with newly reinstalled systems, and it was quite hassle to find what was it all about Evil or Very Mad

Zeb Zilla
Posted - 2011.02.19 20:27:00 - [25]
 

Edited by: Zeb Zilla on 19/02/2011 20:27:34
This also fixes download problems when using the Eve Client in Wine on Linux
Very Happy

Good Work Victor

Tha'kk
Gallente
The Scope
Posted - 2011.02.20 01:30:00 - [26]
 

Edited by: Tha''kk on 20/02/2011 01:32:01
Same problem, even after installing the redistro package.

An exception has occurred. It has been logged in the log server as exception #1
Module: blue.dll



3028 2011.02.20 01:25:26:576 EXCEPTION #1 logged at 02/19/2011 17:25:26 Unhandled exception in <TaskletExt object at 3b61a58, abps=1001, ctxt=None>
3029 2011.02.20 01:25:26:576 Caught at:
3030 2011.02.20 01:25:26:576 /../carbon/common/lib/bluepy.py(97) CallWrapper
3031 2011.02.20 01:25:26:576 Thrown at:
3032 2011.02.20 01:25:26:576 /../carbon/common/lib/bluepy.py(85) CallWrapper
3033 2011.02.20 01:25:26:576 /../carbon/common/lib/autoexec_client_core.py(66) Startup
3034 2011.02.20 01:25:26:576 /../carbon/common/lib/nasty.py(2832) Startup
3035 2011.02.20 01:25:26:576 /../carbon/common/lib/nasty.py(1360) Initialize
3036 2011.02.20 01:25:26:576 /../carbon/common/lib/nasty.py(1873) BootstrapAndReorder
3037 2011.02.20 01:25:26:576 /../carbon/common/lib/nasty.py(1847) Bootstrap
3038 2011.02.20 01:25:26:576 /../carbon/common/lib/nasty.py(1905) BootstrapFailure
3039 2011.02.20 01:25:26:576 c = ('script:/parklife/fleetSvc.py', 'compiled')
3040 2011.02.20 01:25:26:576 self = <nasty.Nasty instance at 0x03C41128>
3041 2011.02.20 01:25:26:576 lines = ['Bootstrapping script:/parklife/fleetSvc.py:', "ImportError: ('DLL load failed: The specified module could not be found.', '_trinity', 'trinity')\n", '(72 times)']
3042 2011.02.20 01:25:26:576 l = '(72 times)'
3043 2011.02.20 01:25:26:576 n = 72
3044 2011.02.20 01:25:26:576 exceptionCounts = {"AttributeError: 'module' object has no attribute 'BasicCamera'\n": (...),
3045 2011.02.20 01:25:26:577 "AttributeError: 'module' object has no attribute 'Container'\n": (...),
3046 2011.02.20 01:25:26:577 "AttributeError: 'module' object has no attribute 'FreeCamera'\n": (...),
3047 2011.02.20 01:25:26:577 "AttributeError: 'module' object has no attribute 'ParserBaseCore'\n": (...),
3048 2011.02.20 01:25:26:577 ...
3049 2011.02.20 01:25:26:577 ex = "ImportError: ('DLL load failed: The specified module could not be found.', '_trinity', 'trinity')\n"
3050 2011.02.20 01:25:26:577 candidates = [(...),
3051 2011.02.20 01:25:26:577 (...),
3052 2011.02.20 01:25:26:577 (...),
3053 2011.02.20 01:25:26:577 (...),
3054 2011.02.20 01:25:26:577 ...
3055 2011.02.20 01:25:26:577 testOutputByFile = {(...): <nasty.UnitTestOutput instance at 0x055B3D88>,
3056 2011.02.20 01:25:26:577 (...): <nasty.UnitTestOutput instance at 0x088599F8>,
3057 2011.02.20 01:25:26:577 (...): <nasty.UnitTestOutput instance at 0x08670D58>,
3058 2011.02.20 01:25:26:577 (...): <nasty.UnitTestOutput instance at 0x0899E0C8>,
3059 2011.02.20 01:25:26:577 ...
3060 2011.02.20 01:25:26:577 exceptionsByFile = {(...): [...],
3061 2011.02.20 01:25:26:577 (...): [...],
3062 2011.02.20 01:25:26:577 (...): [...],
3063 2011.02.20 01:25:26:577 (...): [...],
3064 2011.02.20 01:25:26:577 ...
3065 2011.02.20 01:25:26:577 fromReload = 0

leetcheese
Posted - 2011.02.25 17:53:00 - [27]
 

Having the exact same problem on a unit I just assembled so I could multibox more efficiently.

Specs:
Windows XP 32bit
2.5GB DDR2 533
Intel 3.0Ghz LGA 775 Pentium D
NVIDIA GeForce 6800 (old but it doesn't really need the power for what I'm doing)

This is a fresh install. There's literally nothing on the computer aside from XP, the most up-to-date drivers, and EVE.

I get to the splash screen, it shows up minimized in the task bar - nothing else.
I tried the fixes in this thread, nothing worked.

Here's a pastebin of the entire logfile:
http://pastebin.com/xv3hFX4W

This is extremely frustrating. I hope I don't have to reinstall and deal with this on my main computer anytime soon.

David Carel
Caldari
Wildly Inappropriate
Goonswarm Federation
Posted - 2011.02.25 18:43:00 - [28]
 

Similar errors as poster 1 post above me.

Module not found, etc.

Rayjan
Posted - 2011.02.27 17:29:00 - [29]
 

Edited by: Rayjan on 27/02/2011 19:01:12
Edited by: Rayjan on 27/02/2011 19:00:08
right clicked on eve.exe and entered compatability tab. unchecked compatability and I am in game.

L'sa Vaggen
Posted - 2011.02.27 18:12:00 - [30]
 

I have the same problem. I get the splash screen and then nothing. I have tried the repair.exe, reinstalling EVE. I have created a bug an sent them the logserver files but have not gotten a response.

L'sa


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