I wanted to clear up some confusion players have been having regarding the new character creator and the grace period.
When you play around with the new character creator, during the portrait view, when you create your portrait, you are given the opportunity to take four snapshots. Please keep in mind that when you take these pictures, currently only the last one is used by the client and EVE Gate. Please do not accept your portrait unless you are 100% satisfied with how it looks! And if you blink, simply take a new picture.
If you do wind up looking all sorts of weird, and you aren't at all happy with how you look, you are welcomed to file a petition in the "Other Issues" -> Character Creation & Portraits category
, but please do not abuse this courtesy. With the release of EVE Online: Incursion 1.1.0, our customer support team will be handling a lot of petitions in the short term, and you can help by ensuring that your portrait is exactly as you want it before you finalize the way you look.
There has also been a little confusion about what exactly the grace period refers to. For the next several weeks, we are allowing players to choose whether or not they would like to use the character creator immediately, or to take some time, play with it, or consider how they want to design their gorgeous characters. It does not mean that you will be able to design and redesign your character after you've accepted your portrait.
We will be announcing the end of the grace period at a later date, and will provide plenty of notice. But once the grace period is over, you will have to use the new character creator to design your characters.
Update: Added the category for portrait change petitions.
Update: We have published a New Dev Blog: Character Creator Update
by CCP Caedmon