open All Channels
seplocked EVE Information Portal
blankseplocked Regarding Recent Socket Errors
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: 1 2 3 [4] 5

Author Topic

kakmonstret
Posted - 2010.12.09 13:29:00 - [91]
 

Originally by: Sirion Fujiwara
Edited by: Sirion Fujiwara on 09/12/2010 13:13:49
When is the moronic CCP going to learn to test its patches properly before releasing - especially in a case like this where it relates to changes to the prerequisite for even playing the game, i.e. AN INTERNET CONNECTION!

The continous incompetence and complacancy of this company after almost 10 years in business, is simply staggering!

You are only here because there is no better alternative!

This is like Boot.ini all over again - something I am sure your competitors haven't quite stopped lauging about.

What a Mickey Mouse operation you are...


What part of "this is a ISP issue", dosen't you understand?

The ISP that now have issues have had a broken way of filtering traffic, the effect of this broken way didn't show up earlier. This doesn't make it less broken or less a problem that the ISP:s are responsible for.

The problem is not with Internet connections in general, it's with very specific Internet connections from very specific ISP:s.

Point your anger in the appropriate direction.

kleenex35
Posted - 2010.12.09 16:59:00 - [92]
 

If the ISP didn't allow me to play EVE normally since 2003, that's ISP problem.

CCP updated patch. ISP didn't anything. It is not playable now.
If you have a little brain to do a simple analogy, it is obviously CCP problem.

Anyway, if CCP cannot fix this it is meaningless to keep paying this game.

kakmonstret
Posted - 2010.12.09 19:44:00 - [93]
 

So any limit a ISP puts on your connection that should not be there according to all standards is the problem of services that tries to use that standard? It doesn’t work that way. It like a tele-company not accepting the number five in a telephone number. If you only uses numbers without a five then it's no problem? And if a company for some reason needs to change to a number with a five in it who's fault are that? Obvious the tele-company.

This is how the internet has always worked before ISP:s started doing crazy stuff. So just because a change from CCP trigged this bug, the bug is still on the ISP side.

The same thing if you change hardware and trigger a bug in the eve client, that is CCP:s problem and fault not yours. At least if the new hardware is supposed to be supported. But the same "truth" that you use still apply CCP didn't change anything.

So now go and complain to you ISP that have a bug in their equipment.

Tusseluring
Posted - 2010.12.09 20:59:00 - [94]
 

Wonder if i can explain it in an easy-to-understand way..

The problem this time is that some ISP's are using "deep packet inspection" (DPI) to check the traffic that pass through their networks and they are trying to figure out what sort of traffic it is. The reason they do this is (at least when it comes to ISP's) that they don't have capacity enough in their network to deliver all traffic at best speed. To put it simple, they have sold more network capacity than they can handle. Without DPI, ALL traffic on thir network would be horribly slow during peak hours.

So, what do they do? -- They prioritize traffic, and they do that based on what they believe it is.

Category 1: Games like eve are normally given the highest priority, #1, because it's very little traffic and it's time-sensitive.

Category 2: When you browse the web, you get fairly good speed, might not always be ultrafast, but it shouldn't be slow.

Category 3: When you watch youtube or other online media which use much bandwidth, and it isn't time critical, you get the third priority class, an now you might notice it doesn't download so fast all the time, could even be a bit slow sometimes. E-mail is also within this third category as it isn't time-critical, doesn't matter much if it takes 1 or 30 seconds for an e-mail to get through.

Category 4: Torrents, p2p. This traffic can eat a LOT of bandwidth and this is the main reason why our ISP's found it necessary to at all install these DPI's. Category-4 traffic is allowed through their networks only when there's room for it, it's given the lowest possibly priority and it does happen that some packets time out or are simply thrown away (dropped) by the ISP because their network is busy enough with the higher priority types of traffic.

Now to the point..
Our ISP's use(d) a badly coded filter which couldn't properly identify eve-traffic after the patch, so instead of going through as category-1 highest priority traffic, eve now got erratically identifyed (by our ISP's) as torrent, and as such they gave it lowest possible priority, which results in severe lag and maybe even disconnects.

We can't blame CCP for this, CCP MUST have the rights to modify game traffic if and when they feel it being necessary, it would be hilarious if CCP would have to send out requests to the entire network filtering industry asking for permission to update eve.
It's our ISP's we should blame, and they should in turn blame the company that programmed their DPI. Those who programmed the DPI should had asked CCP how eve-traffic works and if they had done that, there wouldn't been any problems. We can't require from CCP that they should be fully aware of the inner functionality of every single sort of DPI our ISP's could possibly use, there are a LOT of such filters, some are very common, some are not, and in the end it's not mainly up to the filter, it's up to how our ISP's implement it. Telenor use this same filter bahnhof use, but have we seen any telenor customers having problems?

The only thing we can imo ask from ccp now, is that they from now on give this sort of changes a much longer time on singularity before activating those changes on tranquility, and now when we are aware of the problem and we notice that some ISP's don't care, maybe CCP should temporarily return to the previous packet sequence for a month or 2, and meanwhile we can hope that even the laziest ISP's update their filters at least once. I only hope that the DPI don't now trigger on a 7 becoming a 6 again..

I hope this could make things a bit easier to understand for the average player.

agnes b
Posted - 2010.12.09 22:57:00 - [95]
 

Originally by: kakmonstret
So any limit a ISP puts on your connection that should not be there according to all standards is the problem of services that tries to use that standard? It doesn’t work that way. It like a tele-company not accepting the number five in a telephone number. If you only uses numbers without a five then it's no problem? And if a company for some reason needs to change to a number with a five in it who's fault are that? Obvious the tele-company.

This is how the internet has always worked before ISP:s started doing crazy stuff. So just because a change from CCP trigged this bug, the bug is still on the ISP side.

The same thing if you change hardware and trigger a bug in the eve client, that is CCP:s problem and fault not yours. At least if the new hardware is supposed to be supported. But the same "truth" that you use still apply CCP didn't change anything.

So now go and complain to you ISP that have a bug in their equipment.


Are you trolling?

Shandir
Minmatar
Brutor Tribe
Posted - 2010.12.10 10:31:00 - [96]
 

Originally by: agnes b
Are you trolling?

Are you? The analogy is a little extreme, but accurate.

kakmonstret
Posted - 2010.12.10 13:40:00 - [97]
 

Edited by: kakmonstret on 10/12/2010 13:41:19
Originally by: agnes b
Originally by: kakmonstret
So any limit a ISP puts on your connection that should not be there according to all standards is the problem of services that tries to use that standard? It doesn’t work that way. It like a tele-company not accepting the number five in a telephone number. If you only uses numbers without a five then it's no problem? And if a company for some reason needs to change to a number with a five in it who's fault are that? Obvious the tele-company.

This is how the internet has always worked before ISP:s started doing crazy stuff. So just because a change from CCP trigged this bug, the bug is still on the ISP side.

The same thing if you change hardware and trigger a bug in the eve client, that is CCP:s problem and fault not yours. At least if the new hardware is supposed to be supported. But the same "truth" that you use still apply CCP didn't change anything.

So now go and complain to you ISP that have a bug in their equipment.


Are you trolling?


In what way is this trolling? I try to explain why this is not CCP:s fault. Now that Tusseluring have made such a excellent explanation maybe I can stop and people could go and complain to the right company.

Shandir yeah I agree I made the most extreme analogy I could come up with. =)

Harbinger Battlehore
Sardaukar Merc Guild
Posted - 2010.12.10 23:14:00 - [98]
 

Tusseluring, I appreciate your reply and the work you put into it, but I don't entirely agree. Allow me to explain.

It's not really as if all these traffic shapers were poorly coded, or malfunctioning in any way. ISP's have been slammed with the volume of illegal file sharing traffic. One has to understand their plight. I for one get ****ed about this because I use BT for legal transfers all the time and they get lagged out or dropped completely. But I understand the needs of the ISP to protect their commodity (bandwidth),couple that with how many people out there are willing to wait to get their illegal software anyway. This has to be done, and it's how society works right now.

Two issues in my mind; acknowledging the above (and everyone should by now) I would never have made a protocol/encapsulation change that made traffic look like (or act like) p2p traffic. Bad plan. The second reason I think there is more to this issue; someone mentioned that they don't get disconnected when they sit in stations. I tried this. I can't fly around for more than three minutes without the client hanging and dropping. But I can sit in a station and trade, chat, buy/sell...for hours with no drop.

I don't think the issue is fully understood yet, but the fact that CCP needs to roll back at least their network change is abundantly clear. With this many players ****ed and unable to play, and many more worried about all the other pilots that cant play...they are skating on thin ice.

Kaillei
Gallente
Scarab Empire
Posted - 2010.12.11 01:22:00 - [99]
 

Originally by: Harbinger Battlehore
'snip'.. the fact that CCP needs to roll back at least their network change is abundantly clear....'snip'


if (connectionIsFiltered())
{
connectAsUsual();}

else{
connectTheOldWay();}

How hard can it be? At least until the problem are fixed.
Get off your ass CCP.

kakmonstret
Posted - 2010.12.11 13:37:00 - [100]
 

Originally by: Harbinger Battlehore
Tusseluring, I appreciate your reply and the work you put into it, but I don't entirely agree. Allow me to explain.

It's not really as if all these traffic shapers were poorly coded, or malfunctioning in any way. ISP's have been slammed with the volume of illegal file sharing traffic. One has to understand their plight. I for one get ****ed about this because I use BT for legal transfers all the time and they get lagged out or dropped completely. But I understand the needs of the ISP to protect their commodity (bandwidth),couple that with how many people out there are willing to wait to get their illegal software anyway. This has to be done, and it's how society works right now.

Two issues in my mind; acknowledging the above (and everyone should by now) I would never have made a protocol/encapsulation change that made traffic look like (or act like) p2p traffic. Bad plan. The second reason I think there is more to this issue; someone mentioned that they don't get disconnected when they sit in stations. I tried this. I can't fly around for more than three minutes without the client hanging and dropping. But I can sit in a station and trade, chat, buy/sell...for hours with no drop.

I don't think the issue is fully understood yet, but the fact that CCP needs to roll back at least their network change is abundantly clear. With this many players ****ed and unable to play, and many more worried about all the other pilots that cant play...they are skating on thin ice.


The protocol in question dates back before bt was a issue. Their filter is bugged because they used a faulty mechanic to recognize eve traffic. If ISP:s uses filtering the ought to be very sure they use a technique that is good. They should make sure that developers of such software/hardware contacts content providers and have a dialogue about good ways to recognize certain traffic. If they can't do this the should feel the wrath of their users. Hence my strong opinion that people should complain to their ISP:s.

Quote:

if (connectionIsFiltered())
{
connectAsUsual();}

else{
connectTheOldWay();}


That connectionIsFilterd method contains a lot of magic.

Also depending on the size of the protocol changes that could lead to a lot of code needed to be able to use both versions. Also all new features would have to be back ported to the old protocol witch may or may not be possible at all.

Sanctaphan
Posted - 2010.12.12 06:56:00 - [101]
 

This is absolutely, undeniably, the most absurd thing I have ever heard. Honestly, you are asking us, and blaming us for your changeto the game play? For your adding a 7th bit of code that is now flagging us as p2p traffic. For your problem, I say, "No, I will not ask my administrators to relax their security, gumming up the already crowded internet traffic bandwidth". They are, after all, protecting their network. It is you CCP, who are at fault. It is you CCP, who have decided to change the way you play, and it is you, CCP, that must correct the problem. To try to put the blame on us as your paying customers is absurd. For you to ask us to fix our own problem is obnoxious.
I will tell you this. If this problem is not fixed on Monsay, as you claim (one Monday having gone by already), you will leave me no choice but to quit, and to post all of this misgivings as publicly as possible.
There is space in my heart to help you. To report bugs, to report performance, and to aid in getting you the data required to move forward, but there is no room to make this problem my own. I did nothing wrong, and I do not pay you to make me work for a repair.
Originally by: CCP Sreegs
Originally by: CCP Sreegs


Hey guys we said the latest this should be fixed is Monday. That's when the vendor pushes the updated signatures to their clients (your schools). If you can get your school's admins to contact support for their p2p filtering solution they have a signature ready for them that will fix it which they have to apply.


Ok I need to add an addendum to this... The updates are released by the vendor on Monday. It is up to the administrator of the device to update their devices. One would hope that your administrators would want to update their signatures but we have no way of forcing them to do so.

So, while it may not be what you all want to hear it's the facts as they stand. We don't control your school's networks and we are not their customer, you are, so it will be up to you guys to pressure them to get this done if they don't do it in a timely fashion. I'd recommend linking them this thread and they can email me if they have questions.

Kaillei
Gallente
Scarab Empire
Posted - 2010.12.12 07:44:00 - [102]
 

Originally by: kakmonstret

If ISP:s uses filtering the ought to be very sure they use a technique that is good...[snip]...my strong opinion that people should complain to their ISP:s.



1. But ISP's don't always, and although I understand ccp's position - they can't not improve thier software because of bad filtering. They could at least test the improvements actually work.
2. Some of us don't have ISP's directly, my university connection is provided, and AFAIK they are under no obligation to ensure I have access to eve.

Originally by: kakmonstret

Quote:

if (connectionIsFiltered())
{
connectAsUsual();}

else{
connectTheOldWay();}


That connectionIsFilterd method contains a lot of magic.



function connectionIsFiltered();
{
bits_in_packet = 7;
if(sendPacketToCheckLoginWorksThisWay(bits_in_packet))
{
return false;
}
else{return true;}
}

no magic, just common sense.

Othran
Brutor Tribe
Posted - 2010.12.12 12:52:00 - [103]
 

Originally by: Sanctaphan
This is absolutely, undeniably, the most absurd thing I have ever heard. Honestly, you are asking us, and blaming us for your changeto the game play? For your adding a 7th bit of code that is now flagging us as p2p traffic. For your problem, I say, "No, I will not ask my administrators to relax their security, gumming up the already crowded internet traffic bandwidth". They are, after all, protecting their network. It is you CCP, who are at fault. It is you CCP, who have decided to change the way you play, and it is you, CCP, that must correct the problem. To try to put the blame on us as your paying customers is absurd. For you to ask us to fix our own problem is obnoxious.
I will tell you this. If this problem is not fixed on Monsay, as you claim (one Monday having gone by already), you will leave me no choice but to quit


Goodbye. I'm not trolling but you have no clue at all about what you're ranting about.

For the clueless, the change has nothing at all to do with "illegal" traffic, bit-torrent, p2p or anything else. The fact that its being flagged as such is NOTHING to do with CCP.

If your "administrators" can't work this out then they're clueless too.

So really you may as well just quit.

kakmonstret
Posted - 2010.12.12 15:19:00 - [104]
 

Originally by: Kaillei

function connectionIsFiltered();
{
bits_in_packet = 7;
if(sendPacketToCheckLoginWorksThisWay(bits_in_packet))
{
return false;
}
else{return true;}
}

no magic, just common sense.


Well I was able to log in but then got packets dropped after that, so the above wouldn’t help me. The "magic" is that you need to find a sure way to detect if the connection is filtered. As the filtering seems very dependent on load this is probably not possible. Still you have the problem of maintaining 2 versions of the protocol.

1. CCP can't test their protocol versions against every possible filtering tool there is.
2. Well you still got a better chance of getting them to update the things that needs to be updated then CCP does.

Keira Matrix
Posted - 2010.12.14 08:10:00 - [105]
 

From the op post, it seems this should have been fixed yesterday.

So why is it that I've started getting dc'd to the log in screen and occassionally getting the socket closed error (started early this morning). This was also at the least busy period for the country that I'm in.

Karia Sur
Posted - 2010.12.14 09:31:00 - [106]
 

Edited by: Karia Sur on 14/12/2010 09:32:06
Ive not had socket errors for weeks, but today its taking me 5 or 6 attempts to get past the authentication part of the log-in screen. All i keep getting is socket closed which is a pain when ive alts to get going with PI (as in, its happening every time i have to re-log in).

Is this something to do with the burn-out yesterday?

Kaillei
Gallente
Scarab Empire
Posted - 2010.12.14 18:08:00 - [107]
 

I got to the character selection screen.. once, today.

Abstract Uncertainty
Posted - 2010.12.15 20:23:00 - [108]
 

Still can't connect from my residence at Montana State University. I have asked the network operations guys to contact security@ccpgames.com but who knows if they will listen to me.

CCP, can you just roll back the extra bit you added that is flagging this all as p2p/bt traffic? I have happily played eve for years and now i cant even log in. I have to go to a coffee store to change my training queue.

I cannot afford to pay for a game I cannot play (on three accounts). Im sure you understand.

CCP Sreegs

Posted - 2010.12.16 02:35:00 - [109]
 

Originally by: Abstract Uncertainty
Still can't connect from my residence at Montana State University. I have asked the network operations guys to contact security@ccpgames.com but who knows if they will listen to me.

CCP, can you just roll back the extra bit you added that is flagging this all as p2p/bt traffic? I have happily played eve for years and now i cant even log in. I have to go to a coffee store to change my training queue.

I cannot afford to pay for a game I cannot play (on three accounts). Im sure you understand.


For clarification... We didn't add a bit or just change an arbitrary number. We changed something that happened to involve a simple bit from the TCP handshake perspective that is actually quite necessary and quite unsimple. I can try giving your network guys a call tomorrow but I have to remind you that YOU are their customer, not me. I'm just some strange dude calling about their network equipment and that doesn't tend to be well received.

RLCHANCE
Amarr
The Shadow Cartel
War and Pestilence
Posted - 2010.12.16 08:37:00 - [110]
 

Hay i keep losing conection every few mins any way i could stop this its rather anoyingQuestionShocked

Kaillei
Gallente
Scarab Empire
Posted - 2010.12.16 20:42:00 - [111]
 

Originally by: CCP Sreegs

For clarification... We didn't add a bit or just change an arbitrary number. We changed something that happened to involve a simple bit from the TCP handshake perspective that is actually quite necessary and quite unsimple. ...[snip]


I'm glad you've actually considered our suggestions but It's taken way too long for this response however. Still, I'm glad that the change IS nessacery, and you aren't just being stubborn about it.

Next time, more post's like this, and sooner, and you might keep more customers happy. People want to know why it got broken. Details!

Infinity Ziona
Minmatar
Cloakers
Posted - 2010.12.17 14:39:00 - [112]
 

Originally by: CCP Sreegs
Originally by: Abstract Uncertainty
Still can't connect from my residence at Montana State University. I have asked the network operations guys to contact security@ccpgames.com but who knows if they will listen to me.

CCP, can you just roll back the extra bit you added that is flagging this all as p2p/bt traffic? I have happily played eve for years and now i cant even log in. I have to go to a coffee store to change my training queue.

I cannot afford to pay for a game I cannot play (on three accounts). Im sure you understand.


For clarification... We didn't add a bit or just change an arbitrary number. We changed something that happened to involve a simple bit from the TCP handshake perspective that is actually quite necessary and quite unsimple. I can try giving your network guys a call tomorrow but I have to remind you that YOU are their customer, not me. I'm just some strange dude calling about their network equipment and that doesn't tend to be well received.

I think your post is quite arrogant. You made a change which has severely impacted on your subscribers and you want someone else to fix it for you?

Many Australians who use Optus Internet, which I would imagine is a good proportion of your Australian subscribers, have contacted Optus already. They're not fixing it, most probably because you messed it up and having random customer joe call up is not a great incentive for them to do anything.

So I have to remind you that WE are your customers and given you made the change, asking us to fix your stuff up doesn't tend to be well received.

Kyvon Glarner
Posted - 2010.12.19 00:41:00 - [113]
 

i like that CCP is working on making 'it' work better, but id rather have it work at all. can you make incursion 1.0.2 or something with an added toggle button on our clients so we can at least choose the old way if we cant login normally?
im just happy i can occasionally get past all the loading screens (bulk data/character/grid) to get to my char sheet and throw in new skills occasionally before the ISP spikes me

kleenex35
Posted - 2010.12.20 02:01:00 - [114]
 

Fix it CCP
It happened again

Druun Charvet
Posted - 2010.12.24 20:31:00 - [115]
 

Talked to AT&T and they essentially gave me the finger. +1 frustrated subscriber.

Damarn Price
Posted - 2010.12.25 03:12:00 - [116]
 

Originally by: Calo Lin
I also have a problem like this i think.

When i login it takes like 1min to go from when i have selected teh char to get in the station and see chat windows. when im in space and i jump a gate it takes like 10-20secs to load grid with only me in system and there is normal traffic in this region/system.

When i use my drones they can take up to 20sec to respond on my command, and my moduls can cycle with only 3 people in local and they dont have this "lag". and after sometime my client crashs with socket error.

Today it did it when i tried to undock, then it crashed.

i live in sweden and my internet provider is bahnhof. My fps is 60 on best performence settings and i have a high end pc. Reinstalled the clients and related folders two times have not changed a thing.

I have made a petition to see if the problem can be resolved in some way or just some helpfull pointers, guess the problem is my internet provider and ccp server connection between those two. If someone have the ip address maybe i can ping it to see?


This is nearly exactly the same problem that has just started happening to me about 4 or 5 days ago. And it has gotten contineously worse. It can just sit without doing anything and I'll come back to a crashed system. And to make matters even worse, I talked to my ISP about it, and they say they do no such filtering and if they did, it is unlikely they would change it for the sake of a game. I could be mad about that attitude from them, but then again, I may be wrong to try to drive them to change their system for me, when for years it has ran fine, and I have had a good relationship with the tech support there. And I am not so keen on changing ISP's, since there is only one in town anyway. LOL. some of us just don't have that luxury to be able to force an ISP to make a change like this. And as it would happen this problem only cropped up within the last week, and the only change to anything here had been "Incursion" Which we have looked so forward to. But this problem man, it needs to go way until something better comes. I love this game, but if doesn't work, it just gets very frustrating, trying to solve technical problems that I have very little background on,or convince someone who does, that they need to change. Please, you guys have to help. And by the way, i am not on a college network.

Damarn Price
Posted - 2010.12.25 03:19:00 - [117]
 

Originally by: Kyvon Glarner
i like that CCP is working on making 'it' work better, but id rather have it work at all. can you make incursion 1.0.2 or something with an added toggle button on our clients so we can at least choose the old way if we cant login normally?
im just happy i can occasionally get past all the loading screens (bulk data/character/grid) to get to my char sheet and throw in new skills occasionally before the ISP spikes me


I hear ya man. I'm there!

We need something done, please don't tell us go tell someone else to fix "our" problem. They're - (our ISPs')- not really motivated to oblige us CCP. Seriously.

Infinity Ziona
Minmatar
Cloakers
Posted - 2010.12.27 08:00:00 - [118]
 

Edited by: Infinity Ziona on 27/12/2010 08:00:40
Originally by: Damarn Price
Originally by: Calo Lin
I also have a problem like this i think.

When i login it takes like 1min to go from when i have selected teh char to get in the station and see chat windows. when im in space and i jump a gate it takes like 10-20secs to load grid with only me in system and there is normal traffic in this region/system.

When i use my drones they can take up to 20sec to respond on my command, and my moduls can cycle with only 3 people in local and they dont have this "lag". and after sometime my client crashs with socket error.

Today it did it when i tried to undock, then it crashed.

i live in sweden and my internet provider is bahnhof. My fps is 60 on best performence settings and i have a high end pc. Reinstalled the clients and related folders two times have not changed a thing.

I have made a petition to see if the problem can be resolved in some way or just some helpfull pointers, guess the problem is my internet provider and ccp server connection between those two. If someone have the ip address maybe i can ping it to see?


This is nearly exactly the same problem that has just started happening to me about 4 or 5 days ago. And it has gotten contineously worse. It can just sit without doing anything and I'll come back to a crashed system. And to make matters even worse, I talked to my ISP about it, and they say they do no such filtering and if they did, it is unlikely they would change it for the sake of a game. I could be mad about that attitude from them, but then again, I may be wrong to try to drive them to change their system for me, when for years it has ran fine, and I have had a good relationship with the tech support there. And I am not so keen on changing ISP's, since there is only one in town anyway. LOL. some of us just don't have that luxury to be able to force an ISP to make a change like this. And as it would happen this problem only cropped up within the last week, and the only change to anything here had been "Incursion" Which we have looked so forward to. But this problem man, it needs to go way until something better comes. I love this game, but if doesn't work, it just gets very frustrating, trying to solve technical problems that I have very little background on,or convince someone who does, that they need to change. Please, you guys have to help. And by the way, i am not on a college network.

I unsubscribed my accounts 3 weeks after CCP basically ignored us all in issues and workarounds (although they did get bahnoff to change their filter).

You have 2 options. Continue to subscribe, not have a reliable connection to EvE and hope something happens OR unsubscribe, keep an eye on whether things get fixed and then resubscribe when it does (my choice, 5 days till it runs outs).

Option 1 will probably not convince CCP to do anything, Option 2 might. If you choose Option 2 then make sure you put a detailed explanation of why you are unsubscribing in the box they give you when you unsub.

Valhallas
Gallente
The Executioners
Posted - 2010.12.30 11:27:00 - [119]
 

Originally by: Damarn Price


This is nearly exactly the same problem that has just started happening to me about 4 or 5 days ago. And it has gotten contineously worse. It can just sit without doing anything and I'll come back to a crashed system. And to make matters even worse, I talked to my ISP about it, and they say they do no such filtering and if they did, it is unlikely they would change it for the sake of a game. I could be mad about that attitude from them, but then again, I may be wrong to try to drive them to change their system for me, when for years it has ran fine, and I have had a good relationship with the tech support there. And I am not so keen on changing ISP's, since there is only one in town anyway. LOL. some of us just don't have that luxury to be able to force an ISP to make a change like this. And as it would happen this problem only cropped up within the last week, and the only change to anything here had been "Incursion" Which we have looked so forward to. But this problem man, it needs to go way until something better comes. I love this game, but if doesn't work, it just gets very frustrating, trying to solve technical problems that I have very little background on,or convince someone who does, that they need to change. Please, you guys have to help. And by the way, i am not on a college network.


Seems to be some confusion here, there are 2 issues and 2 sticky threads about them

1. Can't get logged in at all, this is the thread for that issue

2. Can get logged in but then get kicked out totally at random while not even doing anything - see the other sticky thread about random D/C's and the London internet exchange in this sub-forum.

I personally had issue 2 for a while. It cleared up after I emptied the eve cache.

This may just be coincedence though as I would not expect a frakked up cache to cause me to D/C when I am docked in an empty station.

More likely they fixed the LINX issue and it cleared up on its own.

Nadarius Chrome
Celestial Horizon Corp.
Posted - 2011.01.05 21:15:00 - [120]
 

You have to look at these traffic filtering definitions as antivirus definitions.

The filter device (antivirus program) inspects traffic (files) and if it sees something it doesn't like it throttles it (quarantines the file).

The definitions it uses are made by the filter vendor (antivirus company) and are updated regularly. Sometimes, when a software company distributes a new or updated piece of software, the filter (antivirus package) mistakenly flags it as torrent traffic (virus code) and throttles it (quarantines it). This is called a "false positive". Now that the filter vendor (AV company) is aware, their next definition release should correctly flag things, assuming your internet provider or school installs it promptly.

This is NOT the software vendor's fault, any more than a police officer ticketing you for speeding 'cos he misread his radar is your fault.


Pages: 1 2 3 [4] 5

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only