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blankseplocked Ship and pilot doesn't dissappear after logoff
 
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Staggerr
Broski North
Posted - 2010.11.15 09:27:00 - [31]
 

I lost a cyno kestrel to this once. Never bothered to petition it, tho.

He logged while in fleet with mods running (the cynogen). According to the timestamp on the killmail he was out there for like 8 hours.

Illwill Bill
Svea Crusaders
Posted - 2010.11.15 10:18:00 - [32]
 

I bug reported this, but was told the logs show nothing and that the issue couldn't be reproduced. Neutral

Space Wanderer
Posted - 2010.11.15 10:33:00 - [33]
 

Originally by: Illwill Bill
I bug reported this, but was told the logs show nothing and that the issue couldn't be reproduced. Neutral


I wonder how the logs can show nothing in this specific issue. I mean, it's just a metter of checking out the login/logout time on that character and confront it with the time on the killmail. login/logout times are standard information recorded on any log on Earth, while killmail is obviously accessible by the GM.

Baneken
Gallente
The New Knighthood
Apocalypse Now.
Posted - 2010.11.15 10:54:00 - [34]
 

In this case might be all possible that server sees logging off in space as "warps at random, leaves ship -> pilot logs out" and not as "pilot logs out -> ship warps on it's own -> ship fades", if this is the case then proving 'truth' will be impossible from logs as this is EVE after all.

Tranquil Hegemony
Calm Horizons Outfit
Posted - 2010.11.15 11:43:00 - [35]
 

Popped this cyno-kestral in an empty system. Had been empty for at least 15 minutes....and he was barrelling along at full speed as well, watched him for 20-odd km's as it seemed odd.

(refreshed local to be sure)

the pod emergency warped

Guilty Man
Minmatar
Guilty People
Posted - 2010.11.15 11:59:00 - [36]
 

I've heard it happens sometimes when you quit midwarp. So, do not quit in the middle of warping!

Twisted Mister
Posted - 2010.11.15 12:49:00 - [37]
 

Originally by: Guilty Man
I've heard it happens sometimes when you quit midwarp. So, do not quit in the middle of warping!


please don't spread rumors...
If you log off midwarp, you will finish warping and then "mergency warp" after that, then disappear.

You should disappear after 30 sec if you are not aggro, if you are its 15 min.

And to the op, this regularry happens in 0.0 wars, there was a time few months ago when destroyed supercapitals spawned in systems they wanted to jump out.
It's not an intended game mechanic, it's "just" the server being suck.

Ghoest
Posted - 2010.11.15 12:57:00 - [38]
 

This has happened to me. according to the GM the timer on the screen is broken and you may still be flagged even though the timer says it has expired.

They didnt reimburse my ship.

Apparently they just accept this bug and expect everyone to magically realize it exists.

Cyprus Black
Caldari
Perkone
Posted - 2010.11.15 13:55:00 - [39]
 

Lost a manticore in a safespot out in 0.0 five hours after I logged off.

I was going to petition it but remembered that 9 times out of 10 the GM response is "The logs show nothing".

Daedalus II
Helios Research
Posted - 2010.11.15 15:20:00 - [40]
 

Very weird that the server don't realize that a client disconnects. One would expect the client to send some sort of "alive" message from time to time to the server. And in that case there would be absolutely no way for an account to be logged in longer than say 10 minutes without an actual client running.

There are two ways I can think of that might keep a session alive in this case, either you have a second client on a second account still running and the server interpret this alive message for both accounts. Or the client actually doesn't shut down properly, it still runs in the background sending alive messages.

Of course the server/client protocol might not have this keep alive message, but that would be really really stupid imo.

Shonion
FREE GATES
HUN Reloaded
Posted - 2010.11.15 15:46:00 - [41]
 

Originally by: Daedalus II

There are two ways I can think of that might keep a session alive in this case, either you have a second client on a second account still running and the server interpret this alive message for both accounts. Or the client actually doesn't shut down properly, it still runs in the background sending alive messages.

Of course the server/client protocol might not have this keep alive message, but that would be really really stupid imo.


One of the last few times the player logged off at evening, next morning went off home, and about 13 hours later after he logged of, his ship was still in system, while he was unable to log in.

Chesty McJubblies
Gallente
Center for Advanced Studies
Posted - 2010.11.15 16:54:00 - [42]
 

Originally by: BeanBagKing
Originally by: CCP Masterplan
or if we can relate this to something unusual in the server logs.


There are logs?!?! Shocked

Laughing


If the one they are about to excrete in reply to your petition is included, then yes, there are logs.

Jalnov
Posted - 2010.11.15 17:09:00 - [43]
 

Originally by: CCP Masterplan
If this has happened to you, can you please reply with the following details:
Pilot name: Jalnov
Date & time: 2010.10.30 03:12:00
System: Tama
Ship: Guardian
How did you realise it had happened? For example: Corp mates (or your own alt) saw your ship, ship was destroyed, something else?
Game crashed, though it could have been something with my computer. Regardless, I saw him log out on my other account. Fleetmates saw Jalnov (me) drop fleet. They fleet warped ongrid to kill a megathron, possibly fleetwarping the Guardian around the same time I logged off. Guardian did not fleet warp, guardian did not emergency warp and stayed in place for a couple minutes, long enough for someone to jump in and tackle/kill my guardian.




Hope that is helpful, I still have an open petition that the GMs can't seem to understand my argument. They keep saying that their logs show that I didn't disconnect due to problems with the game, but my argument is that I didn't emergency warp like I was supposed to.

buihanui
Posted - 2010.11.15 19:47:00 - [44]
 

Edited by: buihanui on 15/11/2010 19:51:29
Victim: buihanui
2010.07.28 02:06:00
System: J134732
Destroyed: Cheetah

I diedSadVery Happy Logged off in the emptiness of space, no fleet, no aggression and when I came back the next day I was in a pod.

Huritt Otaktay
Posted - 2010.11.15 20:04:00 - [45]
 

I had this happen, I was 350k off a gate in low sec, cloaked in a Rapier. I had no aggression and when I logged off I was decloaked but did not leave local. I was killed about 45 minutes after I logged off. The GM gave me my ship back without question.

Illwill Bill
Svea Crusaders
Posted - 2010.11.15 20:11:00 - [46]
 

Originally by: Space Wanderer
Originally by: Illwill Bill
I bug reported this, but was told the logs show nothing and that the issue couldn't be reproduced. Neutral


I wonder how the logs can show nothing in this specific issue. I mean, it's just a metter of checking out the login/logout time on that character and confront it with the time on the killmail. login/logout times are standard information recorded on any log on Earth, while killmail is obviously accessible by the GM.



In that particular case the ship was never destroyed.

Jovialmadness
Posted - 2010.11.16 01:44:00 - [47]
 

My avatar stayed in the pos for 6 hours after i logged......

TheFortress
Caldari
State War Academy
Posted - 2010.11.16 18:54:00 - [48]
 

[1]Warp to safe-spot
[2]Log-off
[3]??????
[4]!!PROFIT!!

Vaerah Vahrokha
Minmatar
Vahrokh Consulting
Posted - 2010.11.16 22:37:00 - [49]
 

Originally by: TheFortress
[1]Warp to safe-spot
[2]Log-off
[3]??????
[4]!!PROFIT!!


If only there existed some little things that can scan a system and create a warpable spot at the location of the stuck ship at the safe spot... Oh wait, they do.


Quote:

Very weird that the server don't realize that a client disconnects. One would expect the client to send some sort of "alive" message from time to time to the server. And in that case there would be absolutely no way for an account to be logged in longer than say 10 minutes without an actual client running.



There's no functioning keep alive for what I can see. On an ice mining ship I keep getting complete connection losses on a thumb USB internet key lasting for *minutes*, the ship won't log off, won't emergency warp and once I get the connection up again, it happily completes ice mining laser cycles like nothing happened.

Barakkus
Posted - 2010.11.16 22:46:00 - [50]
 

Originally by: Catari Taga
Originally by: Breaker77
I wonder if trying to relog with a different character on the same account update the server so the ship vanishes when it should.

No, it does not. Characters on the same account are independent of each other. You can even use your alt to fly to your stuck character on the same account.


99% of the time it immediately removes the other character from space. You don't really have to enter the world with a different character, just the act of logging in again on the account will remove your disco'd character. I 2box a lot and have issues where my second client stops responding to anything or the client crashes. As soon as I successfully log in again the character disapears (most of the time). I usually try to log back in before e-warp, but it never keeps me where I was and end up warping back. It's a real pain in an Orca or frieghter when that happens...usually have to just walk away for a few minutes and get a drink while the damn thing gets around to aligning and warping.

Xuthi
Minmatar
FLA5HY RED
The Defenders of Pen Island
Posted - 2010.11.17 01:57:00 - [51]
 

had this happen to me last month in a rupture, net died for a few hours whilst i was in a safespot with no aggression timers. ship got probed down and blown up 45 mins later. person who did it later confirmed that it was just sat there, me not in local, along with my pod when the ship got blown. pertioned it and GMs gave me the hull back.

zsir2
Posted - 2010.11.18 09:59:00 - [52]
 

Any idea when or how is it happen?

Vaerah Vahrokha
Minmatar
Vahrokh Consulting
Posted - 2010.11.18 11:39:00 - [53]
 

Originally by: zsir2
Any idea when or how is it happen?


I think I know how, when and why it happens (after a certain change was made in client shutdown code) but it's also exploitable, so how do I tell? I CBA starting the umpteenth petition that won't be read because the GM is juniior and has no clue.

CCP Masterplan


C C P Alliance
Posted - 2010.11.18 13:05:00 - [54]
 

Originally by: Vaerah Vahrokha
Originally by: zsir2
Any idea when or how is it happen?


I think I know how, when and why it happens (after a certain change was made in client shutdown code) but it's also exploitable, so how do I tell? I CBA starting the umpteenth petition that won't be read because the GM is juniior and has no clue.

If you have useful info that you don't want to share publicly, then please petition it and mark it for my attention (including a link back to this post).

Meanwhile, thanks to those people who provided the specific examples I asked for, I've found an interesting pattern. This is yielding some promising progress.

Gladys Pank
Amarr
Trillionaire High-Rollers Suicidal Bassoon Orkesta
Posted - 2010.11.18 14:18:00 - [55]
 

Happy to help, thanks for the update ♥

heheheh
Phoenix Club
Posted - 2010.11.18 14:20:00 - [56]
 

6 hours here, lucky i logged at a pos and not at my SS like i usualy do.

Presidente Gallente
Dark-Rising
Executive Outcomes
Posted - 2010.11.18 22:47:00 - [57]
 

Edited by: Presidente Gallente on 18/11/2010 22:48:01
Got killed one hour later after logging by rats.
Had to escalate. Senior GM investigated and gave me back my ship.
Luckily I logged in with my sub-alt and this gave the proof that something's wrong with my log-out.
The logs showed me still online when my client was closed and later my sub-alt was on.

Marcus Brutus1
Posted - 2010.11.19 01:44:00 - [58]
 

Originally by: zsir2
I'm looking for when will supercaps start dieing because of this.


It has already happened.

A mate lost his Wyvern 12+ hours after he had logged off in it. It hadn't been in a gang, aggressed or any such thing. He had mearly logged on to change a skill and log off again. Was petitioned, but I think it's against forum rules to discuss/give the result. Wink

Gravemind GER
Caldari
Fnord Works
The Initiative.
Posted - 2010.11.19 08:28:00 - [59]
 

i heard PL was involved in thisYARRRR!!

Othran
Brutor Tribe
Posted - 2010.11.19 09:17:00 - [60]
 

Originally by: Vaerah Vahrokha

There's no functioning keep alive for what I can see. On an ice mining ship I keep getting complete connection losses on a thumb USB internet key lasting for *minutes*, the ship won't log off, won't emergency warp and once I get the connection up again, it happily completes ice mining laser cycles like nothing happened.


Yep, you're right on the money.

My connection went down for 21 minutes last week, left Eve running for that time (forgot about it TBH). Character was still "logged in" when the connection came back just as if nothing had happened.


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