Originally by: Danghor
Let's face it, this whole mess expose the truth about CCP
meh... as if there could even be one truth about a company made up of many people.
Given this new path of adding complexity to their operation by developing many games sharing tools and architecture, and even linkage between games, they're doing pretty well overall.
Its not like you'd do any better playing a Blizzard game. WoW is still running on MySQL, and they never bothered to optimize the network traffic between clients and servers since 2003, just kept adding more traffic every expansion. And they insisted on writing their own downloaders, and made them so simplistic, they can't handle the slightest amount of line jitter.
Customer Service in EVE is another thing though... "sorry I can't find anything in the logs" gets real aggravating when its related to a billion isk worth of stuff.
Originally by: Danghor
Calling it optional patches is really a joke, it's like being in denial about the whole situation.
I think optional is a perfectly good idea! Though the EVE client's download routine is also incapable of dealing with bad, oversold networks (like that of globe telecom) and so I went looking on eve's website to download those optional patches with flashget, and it appears optional patches are not on the website's patch list.
So, if the client fails the download, you can't download an optional patch at all.
Lucky for me, really... since those patches turned out to be borked :)