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blankseplocked How can i delete my account?
 
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untouchuble
Posted - 2010.10.18 10:56:00 - [1]
 

This message is to any admin! I want to delete this Account name removed.Applebabe.How can i delete it? Also I have cancelled the subscription before at least 2 weeks and it keeps taking my money from my card.The main character is also deleted before 2 weeks.Please write to me as soon as possible.Thank you!

Baal Kazar
Amarr
Steel Beasts
Posted - 2010.10.18 16:31:00 - [2]
 

You cant delete an Account but you can:

On the Left sidebar of this website go to EVE ACCOUNT MANAGEMENT
Then you can set your payment options. There should be a Option to
cancel the automatic payment.

Taedrin
Gallente
Kushan Industrial
Posted - 2010.10.18 16:59:00 - [3]
 

Originally by: untouchuble
This message is to any admin! I want to delete this Account name removed.Applebabe.How can i delete it? Also I have cancelled the subscription before at least 2 weeks and it keeps taking my money from my card.The main character is also deleted before 2 weeks.Please write to me as soon as possible.Thank you!


Double check to make sure that you have removed the subscription plan from your account. If that does not work, then file a petition under billing issues. CCP takes billing issues very seriously so it should be resolved within a day or so. If the petition doesn't work, then contact your bank and tell them to stop the charges (though this may prevent you from reactivating your account using that same credit card).

Naomi Wildfire
Amarr
Spricer
Raiden.
Posted - 2010.10.18 22:31:00 - [4]
 

Your stuff .. can i haz it plox?

Rasz Lin
Caldari
Uitraan Diversified Holdings Incorporated
Posted - 2010.10.20 03:04:00 - [5]
 

You start by transferring all your assets to me (Rasz lin).

CCP Applebabe

Posted - 2010.10.20 09:38:00 - [6]
 

Hello untouchuble,

Please file a petition under "Billing & Account" -->"Payment Issues" category. Our Customer Support team will help to investigate your money deduction issue.

Thread moved from My EVE.

Oriana Cain
Posted - 2010.10.20 10:53:00 - [7]
 

I was always curious why you can't just make non-recurring payments. I always cancel my subscription immediately after paying with a credit card - I don't want to risk quitting eve and forgetting to cancel my subscription, then getting billed for something I do not want.

Manipulator General
o.0
Posted - 2010.10.20 11:18:00 - [8]
 

Originally by: Oriana Cain
I was always curious why you can't just make non-recurring payments. I always cancel my subscription immediately after paying with a credit card - I don't want to risk quitting eve and forgetting to cancel my subscription, then getting billed for something I do not want.


That's your answer right there.

DTson Gauur
Caldari
Blend.
Nulli Tertius
Posted - 2010.10.20 11:54:00 - [9]
 

Originally by: Oriana Cain
I was always curious why you can't just make non-recurring payments. I always cancel my subscription immediately after paying with a credit card - I don't want to risk quitting eve and forgetting to cancel my subscription, then getting billed for something I do not want.


Actually, now you CAN. I just resubbed 2 of my accounts few days ago, and Paypal was listed as one of the payment methods. Ok, nothing big there but:

Please note that recurring payment options are not available for PayPal

That means, you can "pay and forget", it won't be automatically renewed!

Mitsune Konno
Posted - 2010.10.20 12:09:00 - [10]
 

use isk to buy plex/gtc. Problem solved. :D

Yuki Kulotsuki
Posted - 2010.10.20 15:31:00 - [11]
 

Originally by: DTson Gauur
Actually, now you CAN. I just resubbed 2 of my accounts few days ago, and Paypal was listed as one of the payment methods. Ok, nothing big there but:

Please note that recurring payment options are not available for PayPal

That means, you can "pay and forget", it won't be automatically renewed!



CCP should update their billing.
https://www.paypal.com/pdn-recurring


 

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