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Karia Sur
Posted - 2010.10.13 16:01:00 - [61]
 

Originally by: Sybil Harman
Originally by: Skippermonkey
All Xzibit jokes aside, i almost feel sorry for CCP.

Damned if you do, damned if you dont.


I don't.

CCP are in a hole that they dug for themselves with no prompting from anyone else. I don't recall a huge roar from the crowd demanding a new UI.

Having dug that hole, they then didn't follow rule#1, which is to stop digging!

The sensible thing would have been to recall the patch and rollback to the existing largely unbroken UI and then fix this new UI quietly in the background without any player pressure.

Instead, CCP continue to dig themselves deeper while the player base looks on disappointedly.


In recalling the patch they would basically be saying, 'sorry, we messed up'.

I have yet to see (possibly could have missed it somewhere, but i dont think so),an official post from CCP saying that the release of the update was an error. IMO they would take a gigantic leap forward in terms of customer relations, if they just had the balls to say that they messed up. Mistakes happen, and can to a certain extent be accepted. What cant be accepted is their complete failure to admit to their mistakes.

Elder Thorn
Posted - 2010.10.13 16:33:00 - [62]
 

Quote:
Unable to apply the optional update.


Press 'OK' to continue.


during download, after that client freeze on authing, thx for fixing my client.

DeBingJos
Minmatar
Goat Holdings
Posted - 2010.10.13 16:55:00 - [63]
 

Originally by: Sybil Harman


I don't.

CCP are in a hole that they dug for themselves with no prompting from anyone else. I don't recall a huge roar from the crowd demanding a new UI.

Having dug that hole, they then didn't follow rule#1, which is to stop digging!

The sensible thing would have been to recall the patch and rollback to the existing largely unbroken UI and then fix this new UI quietly in the background without any player pressure.

Instead, CCP continue to dig themselves deeper while the player base looks on disappointedly.


WHAT? Ever since I'm playing the game people are complaining about the UI! No I don't like the bugs either. But it is a good thing they are working on it.

Sybil Harman
Posted - 2010.10.13 17:28:00 - [64]
 

Originally by: DeBingJos
Originally by: Sybil Harman


I don't.

CCP are in a hole that they dug for themselves with no prompting from anyone else. I don't recall a huge roar from the crowd demanding a new UI.

Having dug that hole, they then didn't follow rule#1, which is to stop digging!

The sensible thing would have been to recall the patch and rollback to the existing largely unbroken UI and then fix this new UI quietly in the background without any player pressure.

Instead, CCP continue to dig themselves deeper while the player base looks on disappointedly.


WHAT? Ever since I'm playing the game people are complaining about the UI! No I don't like the bugs either. But it is a good thing they are working on it.


I believe that you miss my point.

I have absolutely no problem with CCP improving the game by introducing new content, fixing bugs... or even replacing wholesale the entire UI.

The point is that you do all that on a test system in the background, then release it to a welcoming player base who have been happily playing on the live system.

I'm not niaive enough to beleive that any new release would be bug free, but the sheer depth of the "broken-ness" in what they released is breath-taking!

Karia Sur
Posted - 2010.10.13 17:35:00 - [65]
 

they did try it on the test system, they then released it with the bugs that had been reported still in the update.

coldfire0101
Posted - 2010.10.13 18:16:00 - [66]
 

It won't let me login into the server, says password is wrong... yet it is the same one.

Jane Griffin
Posted - 2010.10.13 18:22:00 - [67]
 

Edited by: Jane Griffin on 13/10/2010 18:24:13
Within 10 seconds of loading the game i found that this new optional patch reversed much of what was repaired in the optional patch 3, and heres a video to illustrate...

http://www.youtube.com/watch?v=BAmnij1vVf4

I have little doubt that wreck windows open in the same way, though i didnt get as far as entering a mission since if CCP cannot be arsed to check they arnt breaking the simplest things, i cannot be arsed to play...

Oh and sorry about the music, i found a track that was the correct length on my media player and it was called 'Oh my ****ing god', so i had no choice really.

HeliosGal
Caldari
Posted - 2010.10.13 19:10:00 - [68]
 

be able to be able to actually u know log in to play the game, at least star trek online is stable derp

Sybil Harman
Posted - 2010.10.13 19:42:00 - [69]
 

So... when is the next patch to fix the patch to fix the patch to fix the patch to fix the untested release planned to be?

I am hoping that something positive comes out of this. The sheer excruciating embarassment of this should mean that the next release of anything will be tested to death on Sisi (and known bugs fixed) before it hits TQ. I guess time will tell.

This is like seeing a bad accident unfold... you know it's gonna be nasty, and you don't really want to watch, but you can't tear your eyes away!

It's not up there with the boot.ini disaster... but I guess there is still time.

HeliosGal
Caldari
Posted - 2010.10.13 19:45:00 - [70]
 

Seems to be a very slow trainwreck, the 4th optional trynaiis 1.1 patch was deployed and was considered a fail fit. It fixed several reported issues with the last optional patch, we would like to encourage everyone to apply this patch to ensure youre gameplay is made totallly unimproved.

A full list of new patch bugs can be found here ( insert buglist)

The reason for deploying this patch is that these contain more bugged python updates , the process of logging in is now 100% uselss. prepared tested and made sure u cant play this game leading to less players and less revenue.

The following post downtime period will mean no one can play afte rlaunching the available patch, please click yes to stuff up youe gameplay. To uninstall where do we go i mean the entire game anyone ?

Karia Sur
Posted - 2010.10.13 19:49:00 - [71]
 

Whats annoying, infuriating and downright bad business sense is all we get from CCP is 'er, heres a patch to fix some issues' every 2-3 days.

Whats then even more annoying etc. is said patch seems to fix maybe 1 or 2 bugs, but then makes previously cleared bugs, reappear.

Time to get your main programmers back on this and away from other projects before your flagship takes the same route as the SS Titanic.


HeliosGal
Caldari
Posted - 2010.10.13 19:53:00 - [72]
 

It is downright bad business, the sense is that they arent communicating and just shovling rubbish out the door for us to consume.

The fixed bugs just make more bugs, the main programmers ae off working on SS titanic incursion version 1.18 or something giving us more half finished rushed rubbish. Main server is going to hell and back i wonder if overall subscriber numbers are droppping yet ..... if its not fixed soon it will no amount of massive PR budget will help them on that one

HeliosGal
Caldari
Posted - 2010.10.13 20:11:00 - [73]
 

CCP would u like to contribute any thinking to this rubbish patch...... like workarounds so we can play the game u know what we pay for instead of this rubbish

MacProsper
Posted - 2010.10.13 20:19:00 - [74]
 

Originally by: Karia Sur
Whats then even more annoying etc. is said patch seems to fix maybe 1 or 2 bugs, but then makes previously cleared bugs, reappear.



Well, the official Please test the our brand new optional patch! gets boring really fast.

What really bugs me the we get free skillpoints for an unforseen DB crash and now we have these bullcrap patches and everything is ok? Is this the behaviour we will now see from CCP for the next patches?

I'm still waiting for an official explanation what is currently happening what is the mighty CCP master plan to fix this mess. Optional patches which degrade me to an paying alpha tester is obviously not the solution.

HeliosGal
Caldari
Posted - 2010.10.13 20:59:00 - [75]
 

The offical boring please test our brand new optional bug program.

So can we get say 10000 skillpoints for the unforeseen bugs in this everything fixed patch

Offical explanation forthcoming we shall wait and see, probabbliity of a dev loot drop on this one about 10%, the solution and the alpha testing should be done by QA not the paying playing customer base

I should be able to load game up start it up and log in not be stuck for whats going on 4 hours now trying to get in this is getting old fast.

Just shovel another bug fest in our face tomorrow ccp lets go hehehehehe

Compleat Bacon
Posted - 2010.10.13 21:01:00 - [76]
 

25 yr software engineer.

This looks like the UI team was newly created, has a bunch of junior programmers on it with a junior development manager.

Junior because:
- Releasing a bunch of new code (refactoring is new code) without decent testing.
- Panic releasing of multiple patches to attempt to fix the problems, while drowning in the many items that are failing.
- Not being experienced enough to take the upfront hit, retract the patch, and come back in 2 weeks with something that works.

Other note:
This optional patch thing sounds like someone in testing/release KNEW there would be problems, and let them dig their own grave. Either internal politics, or arrogance on the part of the manager saying "It works".

HeliosGal
Caldari
Posted - 2010.10.13 21:04:00 - [77]
 

hello mr 25 yr software engineer

This does look like an incompentent newly created UI team doesnt it, hope their junior development manager can learn quickly otherwise ccp are gunna loose $$$

- the refactoring of new code without decent testing is a ccp trademark
panic attempts at fixing problems yup nothing to see here.

Retract the patch nope ccp is always a mvoe forward organisation a bit like some politicans going backwards just doesnt work

The optional beta testing patch is being pushed upon everyone and they are automatically mostly going for it which makes it even worse as more players are coping the rubbish and cant play

End thoughts get a senior developer on this who has a half wit of a clue instead of no idea at all

Vox Noctis
Gallente
Legion of Darkness.
Posted - 2010.10.13 21:18:00 - [78]
 

Originally by: Jane Griffin
Edited by: Jane Griffin on 13/10/2010 18:24:13
Within 10 seconds of loading the game i found that this new optional patch reversed much of what was repaired in the optional patch 3, and heres a video to illustrate...

http://www.youtube.com/watch?v=BAmnij1vVf4

I have little doubt that wreck windows open in the same way, though i didnt get as far as entering a mission since if CCP cannot be arsed to check they arnt breaking the simplest things, i cannot be arsed to play...

Oh and sorry about the music, i found a track that was the correct length on my media player and it was called 'Oh my ****ing god', so i had no choice really.


I can confirm I have all the same problems illustrated in that video. None of the optional patches ever fixed it for me. BTW, love the music Very Happy


HeliosGal
Caldari
Posted - 2010.10.13 21:21:00 - [79]
 

I can confirm the debacle video is correct, the illistrated problems are without explanation from senior CCP staff continue

The music is great about about something broken something borrowed something blue ?

SOmething stable something working something not being alpha tested something clearing QA first instead of being shovlled out the door like horse manure. Anything else well nothing to add yet just get the game working so paying players can play

Barakkus
Posted - 2010.10.13 21:24:00 - [80]
 

Originally by: Rasz Lin
what about race condition that makes some fitted modules show up offline, but when you click on them game says they are online .. but when you undock they are OFFLINE ...



Until it's resolved if you strip your ship and refit each module individually it goes away.

I actually haven't had that happen since the second patch.

HeliosGal
Caldari
Posted - 2010.10.13 21:26:00 - [81]
 

Originally by: Barakkus
Originally by: Rasz Lin
what about race condition that makes some fitted modules show up offline, but when you click on them game says they are online .. but when you undock they are OFFLINE ...



Until it's resolved if you strip your ship and refit each module individually it goes away.

I actually haven't had that happen since the second patch.


this i was able to confirm on the last working version before last nights debacle. Now just logging in is an issue

CCP Bella Bee

Posted - 2010.10.13 21:35:00 - [82]
 

Originally by: cragz
Thanks for getting around to sorting the "escalation notification issue" CCP.

There is just one more that really could do with a fix and thats the corp details editing. When you fill this in or try to delete some parts of the text it "duplicates" alot of the text already there and causes it to get jumbled up and in most cases you have to rewrite the whole thing to correct it.

It does this with the Bio and notepad too.


Have you filed a bug report? Could you please provide more detailed reproduction steps, I haven't been able to produce the behavior you describe neither in corp details editing, bio nor notepad.

HeliosGal
Caldari
Posted - 2010.10.13 21:38:00 - [83]
 

Originally by: CCP Bella Bee
Originally by: cragz
Thanks for getting around to sorting the "escalation notification issue" CCP.

There is just one more that really could do with a fix and thats the corp details editing. When you fill this in or try to delete some parts of the text it "duplicates" alot of the text already there and causes it to get jumbled up and in most cases you have to rewrite the whole thing to correct it.

It does this with the Bio and notepad too.


Have you filed a bug report? Could you please provide more detailed reproduction steps, I haven't been able to produce the behavior you describe neither in corp details editing, bio nor notepad.


any idea why some of us cant log in at all ?

CCP Bella Bee

Posted - 2010.10.13 21:38:00 - [84]
 

Originally by: Barakkus

btw, it seems ctrl + q now closes a chat channel (provided it's not local or corp chat) instead of quitting the client if you have the chat window selected, just beeps at you if you have any other window "active".


Have you checked your shortcut settings? By default close window is bound to Ctrl-W while closing the game is bound to Ctrl-Q, you can change the shortcut bindings in the Esc menu on the Shortcuts tab.

HeliosGal
Caldari
Posted - 2010.10.13 21:41:00 - [85]
 

Edited by: HeliosGal on 13/10/2010 21:44:45
Originally by: CCP Bella Bee
Originally by: Barakkus

btw, it seems ctrl + q now closes a chat channel (provided it's not local or corp chat) instead of quitting the client if you have the chat window selected, just beeps at you if you have any other window "active".


Have you checked your shortcut settings? By default close window is bound to Ctrl-W while closing the game is bound to Ctrl-Q, you can change the shortcut bindings in the Esc menu on the Shortcuts tab.


that would fix it but

how about logging in and either disconnecting, socket closed or character select screen hanging ( btw i can load the sis client with no dramas at all) and am playing happily still would be nice to be able to get onto TQ this year not next

so i can confirm its not my isp and its eve side that the problem exists care to reply ccp

HeliosGal
Caldari
Posted - 2010.10.13 21:47:00 - [86]
 

ok ive rolled back the patch lets see if it works now

ding dong still not working guess ill install the UI update seeign as tho its bugged either way do u hate me ccp is that it ?

Karia Sur
Posted - 2010.10.13 21:48:00 - [87]
 

Originally by: HeliosGal
text


your sisi client hasnt now got a bugged 4th patch sat on it like your tq client has.

HeliosGal
Caldari
Posted - 2010.10.13 21:50:00 - [88]
 

ok ive rolled back the patch lets see if it works now

ding dong still not working guess ill install the UI update seeign as tho its bugged either way do u hate me ccp is that it ?

Barakkus
Posted - 2010.10.13 21:51:00 - [89]
 

Edited by: Barakkus on 13/10/2010 21:52:26
Originally by: CCP Bella Bee
Originally by: Barakkus

btw, it seems ctrl + q now closes a chat channel (provided it's not local or corp chat) instead of quitting the client if you have the chat window selected, just beeps at you if you have any other window "active".


Have you checked your shortcut settings? By default close window is bound to Ctrl-W while closing the game is bound to Ctrl-Q, you can change the shortcut bindings in the Esc menu on the Shortcuts tab.


I tried to replicate it last night and was unable to, I think it was just a fluke. If ctrl + w is close window, I bet I just fat-fingered it last night.

HeliosGal
Caldari
Posted - 2010.10.13 21:52:00 - [90]
 

Edited by: HeliosGal on 13/10/2010 21:55:25
fat fingered devs programmed this and it shows still no reply on why im and a lot of others like me are just plain uable to login period

now reinstalling the update and if this dont work ill go shoot myself in the head


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