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Jennifer Emmagan
Deep Core Mining Inc.
Posted - 2010.09.30 17:42:00 - [601]
 

Edited by: Jennifer Emmagan on 30/09/2010 17:44:10
"We discovered a critical issue during the final stages of deployment."

translates to

"We spilled a red bull on a box and we need to wait for it to dry out."


Honestly the wait doesn't bug me. What does bug me is not knowing what actually went wrong. In any case, some SP compensation for the down time couldn't hurt. Legally obligated to do it or not, keeping paying customers happy is important. Honestly arguing over if it's legal or not is just silly, a few hours of downtime wouldn't even qualify you for a refund with most hosting services.

A 99% up time guarantee still allows for 7.2 hours of unscheduled downtime per month and even then most have an "extended downtime" clause for when downtime is scheduled. I haven't looked at the EULA in depth but it's probably in there. If you really think extended downtime gives you some sort of legal ground to stand on, you are sadly mistaken.

In most cases stuff like this is "best effort". Which means as long as they can prove they were trying, you can't do anything about it.

However, if CCP gives us SP as compensation it costs them literally nothing, so why wouldn't they give it out to make people happy? This is certainly better than other companies choices where generally they can only give you a credit on your bill which is lost income for them.

S'all I'm saying.

Rupicolous
Higher Ground
Posted - 2010.09.30 17:42:00 - [602]
 


I'm ok with this although some xtra SP to allocate freely would serve as a welcome spology.

Neefaari
Posted - 2010.09.30 17:43:00 - [603]
 

Originally by: Fulmar Muse
Originally by: Zynnis AtManath
Frontierville ...ive given up my MW account...


Whats MW?

Mooie Wetenschap
Posted - 2010.09.30 17:43:00 - [604]
 

Originally by: Mooie Wetenschap
Originally by: XXXThoarenXXX
Ok, let's start a topic in a topic:

EVE should go online NOW because:


i made a dps wh*re fitting for my cnr and want to kick some butt


if time to sleep comes and i havent mined any veldspar at all, i go nuts and hurt ppl

CPLHEWIE
Posted - 2010.09.30 17:43:00 - [605]
 

Very HappyVery HappyVery HappyVery HappyVery Happy All good

Ivanna Nuke
Gallente
Holders Of The Cowbell
Posted - 2010.09.30 17:43:00 - [606]
 

Screw free SP.

Add us some cowbell.

HacxNN
Posted - 2010.09.30 17:43:00 - [607]
 

@ Achura

i did not say they have to compensate you for extended d/t or for any specific reason.All i stated was some parts of "All" eula's are not legally binding & as "AMUN" stated it varies from country to country.
Although in europe those laws are binding in all 25 member countrys.

EU consumer laws are pretty good,but Calafornia proberbly has the best in the world.

In fact to be specific on the consumer laws for the downtime issue at hand,they (ccp) have/are doing all in their power ((questionable )lol) to rectify the los of product/service & can not be held liable for such.

Lets keep our fingers crossed servers back up in 15 miniutes :)



B'amarr341
Amarr
Ejen1 Enterprises
Posted - 2010.09.30 17:43:00 - [608]
 

Originally by: Neefaari
Potatoe crisps with liquorice mustard ROCKS!!


lol
I am eating a peanut butter, pickles, and ketchup sandwich.... IT ROCKS!!!

elegance refined
Posted - 2010.09.30 17:43:00 - [609]
 

Originally by: elegance refined
Edited by: elegance refined on 30/09/2010 15:34:13
Oh my this is funny as hell , ccp is sitting back counting thier euros while everyone whines on the forums . And honestly who can blame them . You all are acting like drug addicted lemmings . Attacking each other with fail statements , and showing absolutely no fortitude to actualy effect change .

You want ccp to hear you about thier lack of the simpliest customer relations , unite as one large group and dont pay your bill for a month , thats right take a break from eve , go find a woman and actualy touch her . Do this and watch ccp scramble to become a better company when it comes to customer relations . a loss of 40,000 x 15 american dollars = Results .

But i as well as ccp knows that theres no way this could happen , i mean just read the forums !!!!!!



To organize and make a point with the group of whiny little lemmings that play eve would be way to musch to ask,,much easier to complain over and over than stand up for yourself .so sad that this world is filled with such truly weak people

Fulmar Muse
Caldari
Posted - 2010.09.30 17:44:00 - [610]
 

Originally by: Neefaari
Originally by: Fulmar Muse
Originally by: Zynnis AtManath
Frontierville ...ive given up my MW account...


Whats MW?


Mafia *gulps* wars

Neefaari
Posted - 2010.09.30 17:45:00 - [611]
 

Originally by: B'amarr341
Originally by: Neefaari
Potatoe crisps with liquorice mustard ROCKS!!


lol
I am eating a peanut butter, pickles, and ketchup sandwich.... IT ROCKS!!!



I love you!

Fos Aenao
Posted - 2010.09.30 17:45:00 - [612]
 

status changed from "online - not accepting connections" to "offline"
ok guys, reload your guns and take some boosters too ^^

Raptor13fox
Caldari
Jian Products Engineering Group
Atlas.
Posted - 2010.09.30 17:45:00 - [613]
 

Though I hope the changes to the UI code means there will be some much needed updates soon. I sure love how I almost trash my ships when I try to make them active...

This is an excellent idea... ccp are you listening....... give us a recommendations tab to make the game better.
PI grouping of extractors kinda like your missles or lasers right......... another great idea.
how about fixing the lag so when i jump into a system with a 20 man fleet and a red fleet on the other side, experience jump lag and end up in a station with a new body, i dont decide to start playing star trek or something.....

stop nerfing caldari jesus......... everyone knows amarr is the dps, caldari sucks for pvp if you fly minmatar you might as well hit your escape pod button and gallente does nothing right but drones. try to even the playing field abit. im just trying to fill space here :D i want a job ccp. give me one heck you already know my email look it up ill be good to you and work really hard. im military :D served 2 tours in iraq need a career and some isk er... i mean a dollars. i wouldnt say this in a real interview but im not expecting anything short or people sending me isk in game cause they think this is kinda funny hint. hint..... anyways ccp read these things we tell you and how hard would it be to incorporate into the game some of these fixes. heck pay me 12$ and hour and ill find a way to fix it just so i can enjoy the game alittle more. just saying

carebear one
Posted - 2010.09.30 17:46:00 - [614]
 

hm TQ is restarting ... anyone any suggestion what critical db-issue will come next as excuse?

Hawk GB
Posted - 2010.09.30 17:46:00 - [615]
 

Edited by: Hawk GB on 30/09/2010 17:52:10
Come on I need my dose of EVE!!!! lol.... Oh well. might aswell be patient just hope the update was worth the hassle!!Very Happy...... As for all the legal crap. Forget it guys and gals. There is no way they can be held liable. It's just because your a bit upset and have nothing else better to do. There are other things in this world other than EVE Online. Shutdown you computer walk out of your front door and take a good look around. It's all real i promise!!!!!

Bol Chase
Posted - 2010.09.30 17:47:00 - [616]
 

Originally by: AEryka Shieldhammer
All right its 18:36 UTC Are we gonna get a status update on the fracked up deployment??? CCP Please if your going to extend beyond your "expected" adjusted completion time please please adjust it again.. so we aren' just sitting around wondering Are they done uet?? or is the patcher fouled up again... I pay for this service... and I would appreciate some bloody service!


17:36 :P

Ivanna Nuke
Gallente
Holders Of The Cowbell
Posted - 2010.09.30 17:47:00 - [617]
 

Originally by: carebear one
hm TQ is restarting ... anyone any suggestion what critical db-issue will come next as excuse?

A giant radioactive naked hippo is dancing on the server in order to summon a deadly horde of badgers to take over the vending machines and en-slave the planet using mars bars.


XXXThoarenXXX
Gallente
Star Frontiers
Ignore This.
Posted - 2010.09.30 17:47:00 - [618]
 

Originally by: Mooie Wetenschap
Originally by: Mooie Wetenschap
Originally by: XXXThoarenXXX
Ok, let's start a topic in a topic:

EVE should go online NOW because:


i made a dps wh*re fitting for my cnr and want to kick some butt


if time to sleep comes and i havent mined any veldspar at all, i go nuts and hurt ppl


otherwise I start acting in RL like I'm warping to my friend's car.

Man'O' War
Posted - 2010.09.30 17:47:00 - [619]
 

Quote:
Oh stop complaining. It's inconvenience, not more. (though free skillpoints are always kewl! :P )


Totally agreed. I play only few months now, but never EVER ccp made it in time. I was praying for the next patch... changes dont matter at all... the extending is what really matters... will it be long enough for a free skill point or not - that is the question :). I hope for another 5-6 hours. Lets pray together :D

Amun Khonsu
Royal Order of Security Specialists
Posted - 2010.09.30 17:48:00 - [620]
 

Originally by: carebear one
hm TQ is restarting ... anyone any suggestion what critical db-issue will come next as excuse?


Great. Well, that was my game-time anyhow. I'll be lucky to get an hour in after midnight now. Then its bedtime.


Harry Eyeball
Posted - 2010.09.30 17:49:00 - [621]
 

Originally by: Ivanna Nuke
Originally by: carebear one
hm TQ is restarting ... anyone any suggestion what critical db-issue will come next as excuse?

A giant radioactive naked hippo is dancing on the server in order to summon a deadly horde of badgers to take over the vending machines and en-slave the planet using mars bars.



now now peeps they still have 12 minutes till they miss another deadline , besides im only half way threw iron man 2

Rupicolous
Higher Ground
Posted - 2010.09.30 17:49:00 - [622]
 


Indeed ......... More Cowbell
!

Simanti
Posted - 2010.09.30 17:49:00 - [623]
 

Originally by: elegance refined
.so sad that this world is filled with such truly weak people


I prefer to call them "Opportunities"

Zynnis AtManath
Caldari
Posted - 2010.09.30 17:50:00 - [624]
 

Originally by: Amun Khonsu
Edited by: Amun Khonsu on 30/09/2010 17:44:11
Edited by: Amun Khonsu on 30/09/2010 17:43:15
argh


Plx pod yourselves if you think CCP can charge you and expect you to go without service just because they said so.



Come on now, server updates are a part of MMO's in general. WoW, EQ, LotRO, DAoC, must I keep going? Yes, is sucks that sometimes things don't go as planned, but its not something that the developers are doing purposefully, It's too bad you (and the other people out there who think this is something huge and horrible) don't have the mental capacity to understand that things happen, and downtime does nothing but hurt the developers. I usually keep my mouth shut, but this is just starting to get RIDICULOUS!


On another note..... yay for soaps -.- /sarcasm.

Neefaari
Posted - 2010.09.30 17:50:00 - [625]
 

Cowbell is the ****!!!!

Mina Gass
Posted - 2010.09.30 17:50:00 - [626]
 

Originally by: Amun Khonsu
Edited by: Amun Khonsu on 30/09/2010 17:44:11
Edited by: Amun Khonsu on 30/09/2010 17:43:15
argh


Plx pod yourselves if you think CCP can charge you and expect you to go without service just because they said so.


I agree it is annoying not being able to play, but according to the EULA which we all have accepted, stuff like this may pop up every now and then. And if you are so ****ed, cancel your subscription. Or try to take them to court. You will loose, but it will be entertaining for the rest of us Wink

elegance refined
Posted - 2010.09.30 17:51:00 - [627]
 

Originally by: Simanti
Originally by: elegance refined
.so sad that this world is filled with such truly weak people


I prefer to call them "Opportunities"


You must be from ccp cause im positive they are thinking the same thing as the skip on down to the bank cha - ching

Simanti
Posted - 2010.09.30 17:53:00 - [628]
 

Originally by: elegance refined

You must be from ccp cause im positive they are thinking the same thing as the skip on down to the bank cha - ching


Ahah - perhaps they also programmed the Icelandic Banks systems - and look where that led!

E'lisha
Posted - 2010.09.30 17:53:00 - [629]
 

wow from 13:40 to now 18:00 UTC
every time the same ***

ok, lets bet...
18:30 UTC

Neobia
Posted - 2010.09.30 17:53:00 - [630]
 

Starting up 200 secs :o)


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