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CCP Fallout

Posted - 2010.08.17 23:12:00 - [1]
 

Due to continuing load issues with the Tranquility cluster, we will take Tranquility offline temporarily at 24:00 UTC. We anticipate Tranquility's return to service at 00:30 UTC.

Please note: we will close other threads regarding this scheduled downtime and ask that you keep your posts in this thread.

Update 1: Updated estimated uptime to 00:30 UTC.
Update 2: Due to an issue with a proxy, we are currently in the process of rebooting Tranquility and estimate uptime to be at 1:00 UTC.
Update 3: Tranquility was returned to service at 01:08 UTC. Fly safely!

Bad Princess
Minmatar
Posted - 2010.08.17 23:20:00 - [2]
 

They can buy an award, but they can't buy a decent DB system.

Sigh.


Sky Marshal
IMpAct Corp
Not Found.
Posted - 2010.08.17 23:22:00 - [3]
 

24:00 ?

China Chick
Posted - 2010.08.17 23:24:00 - [4]
 

Wish the gm's didnt as me to clean cashes if this was a known issue server wide :(

Oh well let's wait and see, thx for the info Fallout

Kalen Pavle
Posted - 2010.08.17 23:26:00 - [5]
 

Double facepalm headdesk.

Arusank
Posted - 2010.08.17 23:27:00 - [6]
 

/me queues a 6-day skill...

Hari Markkus
Deep Core Mining Inc.
Posted - 2010.08.17 23:29:00 - [7]
 

Originally by: Sky Marshal
24:00 ?

23:59:59.99999999999999999999999999999999999999999999999999999999999999999999999999999999999999

Thadue
Posted - 2010.08.17 23:29:00 - [8]
 

So do we get more free SP for the DT inconvenience?. That would be sooooooo awesome!. cuz i could really use it about now LOL!.

CCP Fallout

Posted - 2010.08.17 23:31:00 - [9]
 

Originally by: Hari Markkus
Originally by: Sky Marshal
24:00 ?

23:59:59.99999999999999999999999999999999999999999999999999999999999999999999999999999999999999


"...and two bits" - Jud, Oklahoma.

24:00 is a different way of saying 00:00 or midnight.

Swidgen
Posted - 2010.08.17 23:32:00 - [10]
 

Thanks for the warning. 40 minutes beats 5 any day.

Jeremy Samson
Posted - 2010.08.17 23:32:00 - [11]
 

Originally by: CCP Fallout
Please note: we will close other threads regarding this scheduled downtime and ask that you keep your posts in this thread.



Shame on us if we voice our disapproval of the game's reliability. Anyone want to play a game of League of Legends. We all known that a fifteen minute reboot is fiction.

Jita Alt666
Posted - 2010.08.17 23:33:00 - [12]
 

Originally by: CCP Fallout
Due to a poorly set up hardware system, our insistence on using outdated db constructs and over 600000 lines of poorly written code, we are suffering from continuing load issues with the Tranquility cluster, we will take Tranquility offline temporarily at 24:00 UTC 18/08/2010. We anticipate Tranquility's return to service some time after 00:15 UTC 24/12/2010.

Please note: we do not appreciate customer feedback and will close threads regarding this un-scheduled downtime and ask that you keep your posts in your head.


Gashblight
Posted - 2010.08.17 23:36:00 - [13]
 

Edited by: Gashblight on 17/08/2010 23:38:36
I challenge anyone to name another successful mmo that's down as frequently as eve. Go.

Edit: added successful

CCP Fallout

Posted - 2010.08.17 23:37:00 - [14]
 

Originally by: Jita Alt666
Originally by: CCP Fallout
Due to a poorly set up hardware system, our insistence on using outdated db constructs and over 600000 lines of poorly written code, we are suffering from continuing load issues with the Tranquility cluster, we will take Tranquility offline temporarily at 24:00 UTC 18/08/2010. We anticipate Tranquility's return to service some time after 00:15 UTC 24/12/2010.

Please note: we do not appreciate customer feedback and will close threads regarding this un-scheduled downtime and ask that you keep your posts in your head.




I see what you did there.

Syekuda
Hell's Revenge
Posted - 2010.08.17 23:42:00 - [15]
 

Originally by: Jita Alt666
Originally by: CCP Fallout
Due to a poorly set up hardware system, our insistence on using outdated db constructs and over 600000 lines of poorly written code, we are suffering from continuing load issues with the Tranquility cluster, we will take Tranquility offline temporarily at 24:00 UTC 18/08/2010. We anticipate Tranquility's return to service some time after 00:15 UTC 24/12/2010.

Please note: we do not appreciate customer feedback and will close threads regarding this un-scheduled downtime and ask that you keep your posts in your head.




I'm sure your a super coder way better than CCP hired.Twisted Evil

Ick Ickagami
The Soul Society
Pax Romana Alliance
Posted - 2010.08.17 23:43:00 - [16]
 

Edited by: Ick Ickagami on 17/08/2010 23:44:57
CCP Fallout,

I do not envy you your position.

I do, however, appreciate the fact that you consistently give as up-to-date information as you are able, and as often as you are able and allowed.

More often than not, yours if the 'face' of CCP that the angry masses see, and for you, that is most unfortunate.

Thank you for doing your job in spite of the ****storm of anger and derision. Your mates at work, the ones ultimately responsible for the never ending nightmare of unscheduled reboots, database corruption and plain old **** poor quality control owe you many steak and beer dinners.

Just my 2 cents worth.


SurrenderMonkey
Posted - 2010.08.17 23:49:00 - [17]
 


Stick Cult
Posted - 2010.08.17 23:50:00 - [18]
 

Edited by: Stick Cult on 17/08/2010 23:51:18
Originally by: Gashblight
Edited by: Gashblight on 17/08/2010 23:38:36
I challenge anyone to name another successful mmo that's down as frequently as eve. Go.

Edit: added successful

I challenge anyone to name another successful mmo who's server is as complex as eve's. Go.

edit: Thanks Fallout for the warning more than just 5 minutes.

Jita Alt666
Posted - 2010.08.17 23:52:00 - [19]
 

Originally by: Ick Ickagami
Edited by: Ick Ickagami on 17/08/2010 23:44:57
CCP Fallout,

I do not envy you your position.

I do, however, appreciate the fact that you consistently give as up-to-date information as you are able, and as often as you are able and allowed.

More often than not, yours if the 'face' of CCP that the angry masses see, and for you, that is most unfortunate.

Thank you for doing your job in spite of the ****storm of anger and derision. Your mates at work, the ones ultimately responsible for the never ending nightmare of unscheduled reboots, database corruption and plain old **** poor quality control owe you many steak and beer dinners.

Just my 2 cents worth.




An example of Fallout's true honesty is that he left the following out of sticky post:

Quote:
Our sincere appologies for the inconvenience, The EVE Online Team


Wish the rest of the staff at CCP we so honest.

Ambaseter Doggy
Posted - 2010.08.17 23:52:00 - [20]
 

I DEMAND we all get 1 sp for this unsedulde down time. that is all ugh

Ai Mei
Starfish Operating Syndicate
Posted - 2010.08.17 23:56:00 - [21]
 

ATTENTION EVE

CCP Fallout is a Woman, you know the female of the human species. Of course no one will read this and keep referring to fallout as a he.

Stick Cult
Posted - 2010.08.17 23:56:00 - [22]
 

Originally by: Ai Mei
ATTENTION EVE

CCP Fallout is a Woman, you know the female of the human species. Of course no one will read this and keep referring to fallout as a he.

Quoted for emphasis.

whedbee
Posted - 2010.08.18 00:01:00 - [23]
 

**** happens.

We understand ccp :)

Thanks!

Jita Alt666
Posted - 2010.08.18 00:02:00 - [24]
 

Originally by: Stick Cult
Originally by: Ai Mei
ATTENTION EVE

CCP Fallout is a Woman, you know the female of the human species. Of course no one will read this and keep referring to fallout as a he.

Quoted for emphasis.


Wait, there's a woman on the internet? hahahahaah

In thread related thoughts - good to see ccp stepping up with integrity and removing any "sincere apologies" from latest pop up. Is it possible that the GM known as Fallout has actually passed this on to her back office?

PaperWingsX
Caldari Provisions
Posted - 2010.08.18 00:02:00 - [25]
 

Originally by: CCP Fallout
Originally by: Jita Alt666
Originally by: CCP Fallout
Due to a poorly set up hardware system, our insistence on using outdated db constructs and over 600000 lines of poorly written code, we are suffering from continuing load issues with the Tranquility cluster, we will take Tranquility offline temporarily at 24:00 UTC 18/08/2010. We anticipate Tranquility's return to service some time after 00:15 UTC 24/12/2010.

Please note: we do not appreciate customer feedback and will close threads regarding this un-scheduled downtime and ask that you keep your posts in your head.




I see what you did there.


As someone who deals with disgruntled customers in his real job I would like to be the first to commend CCP fallout for his -OUTSTANDING- customer service at half 11 Iceland time- lets face it if you were my customers I would be home drinking now.
I would like to dedicate this to CCP for setting an example to me and people who have to deal with whiny whiny children.

Gashblight
Posted - 2010.08.18 00:03:00 - [26]
 

Originally by: Ai Mei
ATTENTION EVE

CCP Fallout is a Woman, you know the female of the human species. Of course no one will read this and keep referring to fallout as a he.


Pics or it's BS and besides the forum avatar is a man so anyone responding must assume he's a he. Also calm down lady, it's not that big a deal. =D

whedbee
Posted - 2010.08.18 00:11:00 - [27]
 

If ccp fallout had a female avatar no one would take her serious...

(j/k j/k ...)

Garreth Vlox
Minmatar
Obsidian Inc.
Posted - 2010.08.18 00:13:00 - [28]
 

so how many skill points are you going to give us when you **** up the servers this time?

Jack Gilligan
Caldari Provisions
Posted - 2010.08.18 00:18:00 - [29]
 

Anyone want to take my 1 million isk bet that we don't come up before 1:00?

Garreth Vlox
Minmatar
Obsidian Inc.
Posted - 2010.08.18 00:18:00 - [30]
 

Originally by: CCP Fallout
Originally by: Jita Alt666
Originally by: CCP Fallout
Due to a poorly set up hardware system, our insistence on using outdated db constructs and over 600000 lines of poorly written code, we are suffering from continuing load issues with the Tranquility cluster, we will take Tranquility offline temporarily at 24:00 UTC 18/08/2010. We anticipate Tranquility's return to service some time after 00:15 UTC 24/12/2010.

Please note: we do not appreciate customer feedback and will close threads regarding this un-scheduled downtime and ask that you keep your posts in your head.





I see what you did there.


So, the logs do show something, heres a cookie for finding it, now, GO ****ING FIX IT.


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