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CCP Fallout

Posted - 2010.07.13 15:04:00 - [1]
 

A new repair tool has been released for Windows clients, and CCP Mandrake's newest dev blog fills us in on all the details. You may read it here.

Sturmwolke
Posted - 2010.07.13 15:08:00 - [2]
 

Yesss! IBC!!

Ix Forres
Caldari
Righteous Chaps
Posted - 2010.07.13 15:12:00 - [3]
 

*high-fives Mandrake*

The repair tool has been one of CCP's most sensible uses of manpower in the last few years - fixing a problem that annoys a lot of players!

Awesome work. Also, great to see CCP not ignoring Unix tech for once - [r|z]sync's a great bit of kit.

Arboreal Feline
The Scope
Posted - 2010.07.13 15:21:00 - [4]
 

Great blog, but "herecy" is supposed to be spelt "heresy."
/grammar National Socialist Member

Chribba
Otherworld Enterprises
Otherworld Empire
Posted - 2010.07.13 15:25:00 - [5]
 

THE TOOL!!

Miyamoto Uroki
Caldari
Sarum Industries
Posted - 2010.07.13 15:42:00 - [6]
 

the repair tool is really nice and I used it recently. But considering that it ain't that young anymore, when was the dev blog written initially? Just wondering how much time a dev blog needs inhouse to bypass all divisions...

Kerdrak
GreenSwarm
Black Legion.
Posted - 2010.07.13 15:54:00 - [7]
 

Dev blogs are starting to be very lacking on content this days. At least you could explain a bit about how it works or something worth reading...

Jason Edwards
Internet Tough Guy
Spreadsheets Online
Posted - 2010.07.13 16:11:00 - [8]
 

OPEN SOURCE TO THE RESCUE!

Bagehi
Association of Commonwealth Enterprises
Posted - 2010.07.13 16:14:00 - [9]
 

High Five!

CCP Mandrake

Posted - 2010.07.13 16:35:00 - [10]
 

One of the GM's just pointed something out to me...

The older version of the repair tool, version 1.0, is no longer supported and no longer works.

If you have this version of the repair tool you will need to check this thread out to get it working again.

But the repair tool should be updated to the latest version when ever you patch/install so this should not effect but the very oldest of the EVE client installs.

NeoFusion
Caldari
Freelancer Union
Unaffiliated
Posted - 2010.07.13 16:50:00 - [11]
 

Edited by: NeoFusion on 13/07/2010 16:52:49
Great job as always guys!

This may be a stupid question but, is there a reason why the repair tool isn't built into the installer?

I can imagine it would be even less of a headache for you if the installer automagically repaired a current installation itself upon initial failure...


Fergle Fergleson
Posted - 2010.07.13 17:00:00 - [12]
 

fwiw - the repair tool also works great on linux (using Crossover Games). I just came back to EVE after several months away. There was a patching problem and the repair tool took care of business. Very nice.

Sir Rush
Caldari
Sirrush Holdings And Industries Inc.
Posted - 2010.07.13 17:35:00 - [13]
 

Mandrake, can't you get the patcher to ask the user whether or not to run the repair.exe in the instance of a botched patch?

And/or also have it do that when trying to run EVE with the botched patch?

CCP Mandrake

Posted - 2010.07.13 17:55:00 - [14]
 

Originally by: NeoFusion

This may be a stupid question but, is there a reason why the repair tool isn't built into the installer?

I can imagine it would be even less of a headache for you if the installer automagically repaired a current installation itself upon initial failure...




Currently, if the installer finds that the data package it has downloaded is corrupt, it will download the latest version of the repair tool and use it to fix the data package and then continues installing.
I don't think it will start the repair tool though if the installer fails at other points during the install, like when extracting files, i'll have to put that on my todo list.

Originally by: Sir Rush

Mandrake, can't you get the patcher to ask the user whether or not to run the repair.exe in the instance of a botched patch?

And/or also have it do that when trying to run EVE with the botched patch?



The patches already launch the repair tool if they fail :)

Captain Campion
Viziam
Posted - 2010.07.13 18:02:00 - [15]
 

Immunisation - to protect from future failed patches!

RentableMuffin
Posted - 2010.07.13 18:36:00 - [16]
 

I <3 the repair tool, it is also very helpful for when your client/computer crashes and a file goes corrupt

Myrkala
Minmatar
Rebel Inc
Posted - 2010.07.13 18:37:00 - [17]
 

The tool should be able to delete the cache, as it is a much more user friendly way of doing it rather than deleting some directory.

I know it can be done from inside the client today, but what if there is some corruption in the cache that keeps the client from loading/crashing on load.

Also, let it clear the memory dumps please... a patch or two back I suddenly was out of space after a few crashes, I had no idea where it went so I started to look around my system hard-drive, but then I remembered I had this nice app called "WinDirStat" which is a great way to get a better picture, literally, of what is taking up your space, and sure enough I found some big meaty files (500+ mb) created by the EVE client on crash.

I' haven't had this issue recently and you guys may have fixed it but, yeah, an option like that would be nice.

Chumbaba
EUROPEANS
Posted - 2010.07.13 18:38:00 - [18]
 

Originally by: CCP Mandrake
Originally by: NeoFusion

This may be a stupid question but, is there a reason why the repair tool isn't built into the installer?

I can imagine it would be even less of a headache for you if the installer automagically repaired a current installation itself upon initial failure...




Currently, if the installer finds that the data package it has downloaded is corrupt, it will download the latest version of the repair tool and use it to fix the data package and then continues installing.
I don't think it will start the repair tool though if the installer fails at other points during the install, like when extracting files, i'll have to put that on my todo list.




Hail thee Mandrake!
Thanks. Luckily I didnt need it for a while but i already love this tool. Very Happy

Grayclay
Caldari
The Arrow Project
Morsus Mihi
Posted - 2010.07.13 19:02:00 - [19]
 

Screw the tool, Mandrake is probably the best writer of dev-blogs on the staff.

Andrea Griffin
Posted - 2010.07.13 19:10:00 - [20]
 

Originally by: Grayclay
Screw the tool
In Soviet CCP...

Anyway, the Repair Tool has already once saved me from downloading a full client install twice. It's a great little utility and I'm grateful that we have it. Thanks Mandrake!

Batolemaeus
Caldari
Free-Space-Ranger
Morsus Mihi
Posted - 2010.07.13 20:26:00 - [21]
 

Originally by: CCP Mandrake

I don't think it will start the repair tool though if the installer fails at other points during the install, like when extracting files, i'll have to put that on my todo list.



I'm confused. Did you kill Atropos and take his place?
My memory might be failing me, but I remember him working on the tool.

Also, I can't praise you people enough for abandoning BITS. It was horrible.

Dal LaScena
Gallente
Exigenesis
Posted - 2010.07.13 21:59:00 - [22]
 

OooooOooo THE TOOL!

Sorry, was channeling the martians...yanno...from Toy Story...

Anyway, I second what another commenter said, [rz]sync are great pieces of software, and it goes along with the use of Python as a building block for the system.

CCP Atropos

Posted - 2010.07.13 23:03:00 - [23]
 

Originally by: Batolemaeus
Originally by: CCP Mandrake

I don't think it will start the repair tool though if the installer fails at other points during the install, like when extracting files, i'll have to put that on my todo list.



I'm confused. Did you kill Atropos and take his place?
My memory might be failing me, but I remember him working on the tool.

Also, I can't praise you people enough for abandoning BITS. It was horrible.

Mandrake is the main developer on the repair tool, I just wrote the previous devblog.

Syekuda
Hell's Revenge
Posted - 2010.07.13 23:28:00 - [24]
 

So this is better than working on Incarna so you can work faster on other pressing issues.

sorry, had to say it...ok, I'll shut up before I start a flame war here.Evil or Very Mad

Ephemeral Waves
Silver Snake Enterprise
Posted - 2010.07.13 23:35:00 - [25]
 

Does this new tool fix lag or fix crumby petition replies?

Some Advisor
Posted - 2010.07.13 23:36:00 - [26]
 

well, it still throws me an python exception error after i download the "latest" version of it (but my eve isnt broken, just testing the tool).

so, what now? :P


Batolemaeus
Caldari
Free-Space-Ranger
Morsus Mihi
Posted - 2010.07.13 23:38:00 - [27]
 

Originally by: CCP Atropos

Mandrake is the main developer on the repair tool, I just wrote the previous devblog.


That explains it I guess. He's just shy. Very Happy

Rhok Relztem
Caldari
CGMA Synergist Syndicate
Posted - 2010.07.13 23:44:00 - [28]
 

Edited by: Rhok Relztem on 13/07/2010 23:45:15
I'll keep my fingers crossed that this new tool is better than the last. During the Tyrannis launch, it took me nearly a week to finally manage to get the patch downloaded and installed. The repair tool didn't do the trick. After repeated tries and numerous failed advice and downloads, I gave up and was ready to quit. Then in desperation and with a bit of luck, I stumbled onto an idea... I used an outside program (DAP Plus) to manually download the patch and then it installed with no issues. Go figure. Confused

Yuda Mann
Posted - 2010.07.14 00:13:00 - [29]
 

Originally by: Ephemeral Waves
Does this new tool fix lag or fix crumby petition replies?


Please quit eve. Seriously. There is no room here for such inane and ignorant comments.

It's so easy to tell who has been participating in mass testing and who just likes to cry on forums. The improvements have been pretty obvious for those of us who have been. There was even a recent dev blog about the work on lag that specifically said they haven't stopped working on it.

Seriously, just give me your stuff and leave.
WoW is that way --->

CCP Atropos

Posted - 2010.07.14 00:15:00 - [30]
 

Originally by: Some Advisor
well, it still throws me an python exception error after i download the "latest" version of it (but my eve isnt broken, just testing the tool).

so, what now? :P



Give us the logs!


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