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blankseplocked Open Letter to Hilmar Pètursson CCPGAMES (CEO)
 
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Dr BattleSmith
PAX Interstellar Services
Posted - 2010.07.13 03:37:00 - [1]
 

Edited by: Dr BattleSmith on 13/07/2010 13:03:46

You have built a wonderful company that functions in an amazing way and for a long time has filled a great many
with confidence in your abilities to persist through thick and thin.

CCP has been a shinning light in the games development community, I hold CCP in high regard when it comes many
areas of your operation. For example with deployment CCP does an amazing job, apart from mess-ups like boot.ini
the manner in which CCP manages to deploy software is admirable, even when compared to companies like Microsoft.

However it is becoming apparent that Eve is quickly approaching it's moment of truth. This time comes for all MMO
games, unless dealt with openly and with vigor by the developers, the result is often a mass exodus within short order.

Hilmar, we need your hands on the tiller now, more then ever, with strong leadership your company can avoid the coming storm.


Some of the problems:

* CCP is fixated on tangential products

DUST is a risky venture no doubt. The diversity it could bring would be good insurance policy against Eve collapse
however being a console FPS game this is not the most solid of footing to build on. Eve Online is much more solid
with much more of a future then DUST can ever have. Eve Online also has existing customers who are happy to keep
paying as long as they are delivered fixes and improvements to existing features within reasonable timeframes.

There is a rush to get these products to market before the market shifts and both Eve and DUST become lost to history.
This rush to market is adversely effecting Eve development to a starkly noticeable level by the average Eve subscribers.

One of Eve Onlines major selling points is that it's a game for which the developer, has in the past, been closely involved
in making it better rather then moving onto other projects. The CCP past mantra of excellence has helped create a very
strong product that could survive any kind of external pressure based simply on it's customer loyalty.

CCP seem to be chasing stability through diversity while ignoring the stability that their loyal customer base provide.
Eve was in a position where no game could ever de-throne it. For example Codemasters (one of the worst game dev
companies ever) would have zero chance of hurting a CCP at it's height of excellence.

However if CCP throw away all of the customer loyalty through continued failed expansions that deliver nothing but shinny,
continuing to ignore bugs and issues that effect a large proportion of the player base. Then the diversity gained with DUST
will be for naught as players will already have lost faith and any competitor at this stage has an easy time enticing away
long-standing CCP customers.

Quote:

How long are your willing to stretch out DUST development at the expensive of Eve Online customer loyalty?

How many unhappy customers is this next product worth to CCP?

Will you ever regain the foothold you've lost by neglecting Eve Online for so long?

How much longer will your neglect Eve Online? A year? two?



edit: I think the better question might be... How can you make Agile Scrum work better? Not miss the important backlog items
regardless of expansion cycles.


* Developers are isolating themselves from the community and ignoring problems brought up by users,
even after release when they become major inescapable issues.


Many of the failures of the recent expansion were discussed in detail by users during testing, however none of the critical
changes suggested were included and release was not delayed to ensure a functioning product resulted.

CCP were made fully aware of the contacts folders, limits, standings, and other issues before launch.
They were also informed about the general disgust in the community over the click-sink included with PI.

These issues were ignored in favour of meeting the deadline with yet another disappointing product.

FunzzeR
Legion of the Scottish Fold
Posted - 2010.07.13 03:40:00 - [2]
 

So... EVE is dying... Again?

tl;dr please...

Dr BattleSmith
PAX Interstellar Services
Posted - 2010.07.13 03:42:00 - [3]
 


Then you have things like Faction War and the head developer stating with some angst that they have no interest in ever finishing it.
Hearing that I personally was disgusted and a lot of good faith was lost. Remember how much hype was spent on Faction War?
What was the marketing budge for Faction War? What was the fix budget?

Hilmar, please talk to the actual devs and not just the team-leaders, it seems you're being isolated from reality by them a little.



* Is PLEX killing Eve?
I personally still pay for subscriptions but I imagine there are a great many who play with PLEX.
Does this mean your company is forced to chase new subscribers via hyped expansions to gain cash-flow?
Can you not survive for any period of time on existing recurring subscribers with low churn numbers?
Is this why we're seeing less in working code and more in shinny hype?

If you are able to survive on existing customers then I'm sure you could reduce churn a great deal
by focusing a development cycle on fixes rather then hype, massively articles and promotional videos.

If this is in fact the cause behind the lack of real substantive improvements on existing features,
then could you please have a long hard look at how to restructure to avoid this race to the bottom.


Some of the issues are strategic, some are procedural. I agree that expanding the Eve universe onto phones and FPS games
is a good idea for diversity and ensuring the Eve universe is established as a multi-faceted proper game universe.

However CCP must remember that Eve Online is it's core business. It is the Eve subscribers who have made the expansion
of that universe possible. If you wish to grow this universe then you need to take us with you, not just the new
subscribers from whatever you promised in the last expansion. If you wish to take us with you then you need to focus
primarily on Eve Online, the game we pay for and play.

Please Mr Pètursson we need you in the office focused and making sure Eve Online and CCP run as well as they once did.

I believe that a large proportion of the Eve community does not have stomach to take yet another marketing based expansion.



HarrietMiers
Helljumpers
Dead Terrorists
Posted - 2010.07.13 03:44:00 - [4]
 

Edited by: HarrietMiers on 13/07/2010 06:44:12
/Signed.

Khalia Nestune
Mad Stacks
Posted - 2010.07.13 03:47:00 - [5]
 

Is this where I can vent about my opinions on the game and believe that the CEO actually reads them personally, and that my particular efforts will do anything?

Liang Nuren
Posted - 2010.07.13 03:49:00 - [6]
 

Originally by: Khalia Nestune
Is this where I can vent about my opinions on the game and believe that the CEO actually reads them personally, and that my particular efforts will do anything?


Well it might get read if there's a thousand responses to it. But I don't think so considering there's a 3000 person thread in the Assembly hall that has apparently been ignored by CCP.

-Liang

Pr1ncess Alia
Posted - 2010.07.13 03:54:00 - [7]
 

anyone that's noticed me on the forums can probably tell i sometimes troll and often /rage against CCP


To be fair, we as customer's expect a lot, too much actually. However there are staple things that we should be able to expect.

-a functioning game being the paramount objective of the company
-A "Commitment to Excellence" including timely repairs to released game components.



If all we can expect is:

-the insinuated dissonance the CSM notes left us (we ARE committed to excellence.... after we release a few more things)

-continued months of degraded server performance (we understand you spend a lot and are working on it, but at some point results MUST enter the picture)

-and most of all, accepting that a future business model includes placing customer retention and a firm game foundation behind the pursuit of future gambles

how can we customer's that really only care about the eve foundation of pvp and fleet fights... balanced ship mechanics and working game mechanics consciously continue to invest in it with our membership?


My ultimate hope is that someone at CCP will be able to answer this for me in a straight forward no B.S. response.
Because I want to keep playing eve, but I can only get slapped in the face and stare at failure instead of game play for so long before I start to think I'm not dedicated... I'm just a chump.

Xyla Kador
Posted - 2010.07.13 03:55:00 - [8]
 

dont think that just cause they have DUST coming it means that they are ignoring EVE, DUST is made in China and has been in progress for the past 4 yrs....now look back on what has happened in EVE in those past 4 yrs....

CCP hasnt given EVE any less attention...DUST just has the hype overshadowing EVE

and no srry i cant be arsed to find the source that says that they have already been working on it that long but i know they said it at fanfest or something

Messoroz
AQUILA INC
Posted - 2010.07.13 04:15:00 - [9]
 

Originally by: Dr BattleSmith

* Is PLEX killing Eve?
I personally still pay for subscriptions but I imagine there are a great many who play with PLEX.
Does this mean your company is forced to chase new subscribers via hyped expansions to gain cash-flow?



PLEX can't be killing it as essentially all those PLEXes on market right now just sitting there is free money for CCP until used. Also someone has to buy the the plex using real money, it isn't magically created. Even if the buyer uses a plex themselves, that plex has to come from money somewhere. From I've seen, 30 months of eve through paypal is $15, while a 60 day GTC is $35, so they are making a bit more then normal subs.

Liang Nuren
Posted - 2010.07.13 04:17:00 - [10]
 

Originally by: Xyla Kador
dont think that just cause they have DUST coming it means that they are ignoring EVE, DUST is made in China and has been in progress for the past 4 yrs....now look back on what has happened in EVE in those past 4 yrs....

CCP hasnt given EVE any less attention...DUST just has the hype overshadowing EVE

and no srry i cant be arsed to find the source that says that they have already been working on it that long but i know they said it at fanfest or something


Cool well you can't find the source that says that but I can find an official CCP announcement from TODAY citing Dust and Incarna as reasons why there won't be bug and feature fixes for Eve Online for the next 18 months.

-Liang

Mavrk
Minmatar
TOP GUHN
Posted - 2010.07.13 04:24:00 - [11]
 

I agree with most of this letter, but I find this portion to be slightly testy:

Originally by: Dr BattleSmith
...

* Is PLEX killing Eve?
I personally still pay for subscriptions but I imagine there are a great many who play with PLEX.
Does this mean your company is forced to chase new subscribers via hyped expansions to gain cash-flow?
Can you not survive for any period of time on existing recurring subscribers with low churn numbers?
Is this why we're seeing less in working code and more in shinny hype?

...


I dont believe there was ever a problem with the PLEX market. If you view it at the right level, CCP is making more money allowing players to play with ISK than not.

distinguish between these scenarios:
  1. Player A and B both pay with normal subs. At the two month mark, they each have paid approx. 30 dollars/euros each. this means a total of 60 dollars to CCP's wallet.


  2. Player A pays for two months worth of subs, as well as a 60 day GTC to sell for isk. A pays ~15 dollars each subscription, and ~35 dollars for a GTC. Player B spends in game currency to legaly purchase the GTC from Player A. While Player B has not put any actual money forth, Player A has done so for him. In the end CCP gains ~65 dollars from the transaction (15 + 15 + 35).


In the end, CCP gets atleast the same amount of money from either transaction. In fact, with the recent changes, CCP may profit even more from idiots who refuse to leave their PLEX's in station. (opinion is for a different thread me thinks)

They don't even track how many players buy GTC's and either never use them, or simply never get around to selling them (however unlikely that seems)

TL;DR - PLEX NEVER hurt EVE Online for as long as it's been around. Subscription time doesn't just appear, some player DOES have to pay for it.

As for the rest of the letter, I show my support. CCP really needs to get it's act together, and bring us into the friggin loop. They can't simply sit in their own box for 5 years, continuously saying "Oh, Incarna is on its way, you just wait and see!" and then hurriedly running back to the problems they know wont be done in time. They need to show the community exactly what is going on with the developing process, tell us what the problem is.

I think CCP is worried that we as a player base will simply quit if they tell us the truth. The reality is that people are quitting because they don't know the truth; because CCP is just leading them on with content that was announced back in 2005.

As for the community/dev relationship - If any one is to blame for 90% of this problem, it's the Marketing and QA department. I'm sure Devs are dieing to give their input to us, but I'm sure that Marketing refuses to outright state the company's shortcomings. Sadly, actions speak louder than words, and CCP's lack of action speaks volumes.

Dr BattleSmith
PAX Interstellar Services
Posted - 2010.07.13 04:32:00 - [12]
 

Edited by: Dr BattleSmith on 13/07/2010 04:40:52
To those that still think PLEX is exactly the same no matter who purchases it.
Notice the difference in the purchaser.

As older players are more often self-sufficient.
As newer players are isk poor.
As older players more often PLEX to play.
As newer players more often PAY to play.

Yes money is incoming regardless. duh.

The demographics of who is purchasing is slanted towards new players, hence CCPs thirst for hyped content expansions.

Aerilis
Gallente
Quantum Cats Syndicate
Posted - 2010.07.13 04:34:00 - [13]
 

/signed.

Simply Human
Posted - 2010.07.13 04:35:00 - [14]
 

Edited by: Simply Human on 13/07/2010 04:36:17
Originally by: Mavrk
...
I think CCP is worried that we as a player base will simply quit if they tell us the truth. The reality is that people are quitting because they don't know the truth; because CCP is just leading them on with content that was announced back in 2005.
...

What if all they have to say is that the server is in such terrible condition that there's nothing they can do without recoding the entire client and server? Would that be something you would want to hear or would want to say if you were in their position?

They recently moved the whole TQ cluster to another room with better air conditioning and changed the wiring between the servers. Giving nothing more than a short lived imagined decrease in lag. If they were capable of more I would think they would have done it.

It sucks, but it might take way to much work for them to be able to do it till they can devote more resources to it.

Ascendic
Macabre Votum
Morsus Mihi
Posted - 2010.07.13 04:56:00 - [15]
 

Yep pretty much this.

Signed.

Ebisu Kami
Posted - 2010.07.13 05:04:00 - [16]
 

Edited by: Ebisu Kami on 13/07/2010 05:05:17
Originally by: Dr BattleSmith
To those that still think PLEX is exactly the same no matter who purchases it.
Notice the difference in the purchaser.

As older players are more often self-sufficient.
As newer players are isk poor.
As older players more often PLEX to play.
As newer players more often PAY to play.

Yes money is incoming regardless. duh.

The demographics of who is purchasing is slanted towards new players, hence CCPs thirst for hyped content expansions.


If newer players stop to infuse PLEXes, older players will either have to leave or actually pay again for themselves. Since these older players are already tied to the game and would loose a hell lot of invested time, chances are high they will actually do it, however they will only do it, if the game is worth it's money and older players usually are in a prime position to know if it is or not.

Don Pellegrino
Pod Liberation Authority
HYDRA RELOADED
Posted - 2010.07.13 05:11:00 - [17]
 

I think that today is the first time that I agree with Dr BattleSmith, and that's saying a lot.

Apart from the PLEX thing(takes money away from RMT and has no negative impact at all), I absolutly agree.

/signed

Shuckstar
Gallente
Hauling hogs
Swine Aviation Labs
Posted - 2010.07.13 05:38:00 - [18]
 

/signed

ChrisIsherwood
Posted - 2010.07.13 05:40:00 - [19]
 

Originally by: Dr BattleSmith


* Is PLEX killing Eve?
I personally still pay for subscriptions but I imagine there are a great many who play with PLEX.
Does this mean your company is forced to chase new subscribers via hyped expansions to gain cash-flow?
Can you not survive for any period of time on existing recurring subscribers with low churn numbers?
Is this why we're seeing less in working code and more in shinny hype?

If you are able to survive on existing customers then I'm sure you could reduce churn a great deal
by focusing a development cycle on fixes rather then hype, massively articles and promotional videos.





I found the minutes disappointing and am not disagreeing with you on much, but I think you may want to run the numbers, The EVE portion of CCP is a subscription business. 350k people with average subscriptiom of 7 months IIRC, means one person leaves every minute. 50,000 a month. Complete WAG, but say that means that CCP needs 300,000 people a month to sign up for a trial account in order to convert that into 50k subscribers. Considering that AB announced that 70% of W*W characters don't reach level 10, and everyone said that is still much higher than the competition, and EVE players and developers want EVE to be much, much less novice friendly than W*W, then CCP may need at least 500,000 people to sign up for a trial account every month. Every Month. So maybe a million people a month click through a Google Ad. Which means tens of million ads served up every month. ... Yeah, I think CCP needs lots of new players to replace the churn. Companies that get an extra $20 or $50 per expansion don't have it quite as bad. While a bad long term decision, getting a few extra per cent of people to sign up and pay is more short-term revenue than retaining a considerable % of highest-end players.

From Allice In Wonderland:
"A slow sort of country!" said the Queen. "Now, here, you see, it takes all the running you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that!"





Gordon Fell
Posted - 2010.07.13 06:10:00 - [20]
 

There's no need to run the numbers. Every PLEX has been paid for, period.

Karak Terrel
As Far As The eYe can see
Chained Reactions
Posted - 2010.07.13 06:41:00 - [21]
 

Fixing bugs and inventing new content are two separate things. They work on both and do a great job in my opinion.

Dr Nefarius
Posted - 2010.07.13 06:46:00 - [22]
 

Originally by: Gordon Fell
There's no need to run the numbers. Every PLEX has been paid for, period.


That is 100% correct. But as someone stated earlier that is not the issue with PLEX.
It's the need for newer players, that will sell PLEX so they can go rat in rancer with a carrier using t1 warriors. Without new players selling PLEX, the ammount of PLEX beeing sold declines (using advanced logic here). That will lead to higher PLEX prices, meaning old folks paying their army of alts with isk will have to start burning rl money or reduce number of accounts.

This would mean that reduced number of newer players would lead to higher ammount of veteran players unsubbing alt accounts and in some cases perhaps stop playing. So for CCP to maintain current profitability they need a steady influx of new players, hence the focus on new shiny bling that can be used in press releases to make PR for eve.

I'm not saying CCP should stop the PLEX system (using it myself), I'm saying it might affect the way CCP focus their devs time.

Belid Hagen
Resilience.
Northern Coalition.
Posted - 2010.07.13 06:55:00 - [23]
 

Edited by: Belid Hagen on 13/07/2010 06:56:19
Having read the CSM minutes I can only agree with Dr Battlesmith. seeing on black and white, that CCP has no intention of actually developing further on EVE online for the next 18-24 months, has severely damage my perception of CCP.

It used to be about the game, about making it the best it could be. But now EVE has just become the way for them to fund a FPS, and World of Darkness.

/signed

Ran Khanon
Amarr
Swords Horses and Heavy Metal
Posted - 2010.07.13 07:09:00 - [24]
 

Edited by: Ran Khanon on 13/07/2010 07:08:51

/devil's advocate

At a time when a small company like CCP needs most of its resources dedicated to two large projects looming on the horizon, it is understandable that EVE gets handed a shorter stick for that period.

We as a player base have been spoiled over the years with a free to download client, free expansions, and even the ability to pay for our own subs by using isk we made ingame. This all in a game which is still at the top looking at player freedom, gameplay diversity, polish and the depth of the social aspect to it.

I might not participate in large fleet battles, so lag is no issue for me. But the ui works fine in my eyes and not seeing great player suggestions implemented for a while is only a minor annoyance as day in, day out I am experiencing a complete, functioning game.

And to be frank, they aren't totally neglecting us either in the current period of Dust and Incarna focus; expansions are still going through despite the content of the last one not pleasing a large part of the player base. Also I think they are having a little bad luck with some of the recurring issues. It would really help if they would make some noticeable progress in addressing the lag for instance.

And it would also help if their next expansion will at least envelop some of the great player suggestions we've seen.

Everyone should make his or her own choice in this but personally I'm fine with sitting it out as nothing big is interfering with my gameplay experience and I don't think I have the right to deny CCP its natural aim to remain an actual game developer next to being a game caretaker.

p.s. Couldn't care less about Dust myself but I am hugely looking forward to what Incarna might bring.

Umega
Solis Mensa
Posted - 2010.07.13 07:28:00 - [25]
 

Edited by: Umega on 13/07/2010 07:29:54
/waiting

Still waiting.. for the supposed 'mass' exodus of players that are going emo-quit.

It's simple really.. game ain't fun, quit. Then got no need to run to forums and whine about features that have been ASKED FOR BY THE PLAYERS a ridiculous amount of times and complain how it takes forever, for years now concerning planets and stations. So they try to get it done and do it right.

Yes, lets ***** about content that is designed to work with and broaden EVE. Spare me the crap about how they aren't working on EVE, they infact are. No **** it'll make CCP more money.. they are after all a corp, and like any corp.. they want the 'Iskies'.

And people blowing this thing up like the media slices n dices politics. Ironically leaving out lil bits n pieces here and there. As if the mass testing isn't to fix problems, they aren't looking into solving series bugs and lag.. do some of you people seriously believe that? Wow.

If you are bored of the game with what it has, fixes ain't going to fix that. Leave. A boost to rockets, rails, low-sec, fw, cosmos.. re-tooling and added dimensions to these elements would be nice.. but in the long run, the people that can only ***** about whats not will continue to do so. Those things I highly doubt will fix the game for you. And it becomes more of a question one should ask.. 'is this game right for me?'

I'm sure they will add other new ideas, re-tooling, adjustments to EVE plus the added features of Incarna/Dust. Seriously.. people need to get a grip.

Cause lets face it.. if they focus on 'fixes' heavily, then people ***** about how they'll never do walk-in stations. If people had a clue.. they might think, 'If Dust makes them this much money.. thats this much they can add to hiring more devs for EVE.' Lets not forget the full intent of Dust/Incarna + EVE.

So kudos to CCP. Make Dust awesome.. I looke forward to the potential result such a thing offers to EVE as a whole and the long term positive outlook it could produce.

I'm happy in and with EVE.. and I got patiences to wait out my concerns, also knowing all my concerning don't agree with others and will never come true. I can live with that.

Criss AngeI
THE MIND FREAK
Posted - 2010.07.13 07:41:00 - [26]
 

WAIT CCP ACTUALLY WANT TO MAKE PROFITS? NO WAY! CCP IS DEAD TO ME BECAUSE THEY WOULD RATHER A PROFIT FOR THEIR COMPANY OVER MY NEEDS!

TitansRus
Posted - 2010.07.13 08:14:00 - [27]
 

Some good and valid points but tbh if the CSM cannot make CCP see what's going on, this thread will be another one on top of the many threads like this that go unnoticed and forgotten about.

If dust and walk in stations become a flop like the last expansion the writing will be on the wall for Eve.

Natalie Caladan
Posted - 2010.07.13 08:20:00 - [28]
 

Originally by: ChrisIsherwood
350k people with average subscriptiom of 7 months IIRC, means one person leaves every minute. 50,000 a month. Complete WAG, but say that means that CCP needs 300,000 people a month to sign up for a trial account in order to convert that into 50k subscribers. Considering … EVE players and developers want EVE to be much, much less novice friendly than W*W, then CCP may need at least 500,000 people to sign up for a trial account every month. Every Month. So maybe a million people a month click through a Google Ad. Which means tens of million ads served up every month. ... Yeah, I think CCP needs lots of new players to replace the churn.


Yes this is also something I've been wondering about. Is it CCP's wish to let EVE grow or do they want to playerbase to remain at the steady number it is now? Yes, the number of players (or more precise: number of accounts because we don't know how many players are actually playing) may be steadily growing, but not by a lot, 5% a year isn't that spectacular. And in spite of the 300k accounts there's never more than 50k accounts active at a time.

The tutorial may have improved but new players are basically still dependent on wikis and forums to find out how the game works. While the first few weeks are vital to get a player attracted to the game, I always wondered why CCP doesn't make an effiort to improve upon those first few weeks. Then there's still the learning skills that reqire 1.5 month of game time and subscription, which may be 100% accepted by the current playerbase but also functions as a barrier for new players once they get to know about them. Next to that the skilltraining is very slow, not everyone is ready to invest years and years into a game in order to reach the end-game ships. A 3D shooter takes a few weeks, the online version doesn't require a lot of time to unlock all the options. In EVE even training a single skill to V can take weeks. It's definitely not for everyone, it requires an unusual amount of patience.

Is EVE ready to grow? Can the servers handle an influx of 500,000 new players, and if they do, are there enough systems to host them or will EVE get really crowded and become unplayable?

Sometimes I wonder the reason for Dust is that the growing potential of EVE is very limited because of of the novice unfriendliness. CCP doesn't want to lose its current - very conservative - playerbase by revamping the game mechanisms - but on the other hand they want to grow and get income to develop new things. So the only option left is designing a totally different game and give that complete priority, the idea being that some Dust players will make a move to EVE since they already have a feel with its universe - and subsequently taking the 3D character model with them (Incarna). This time not as space marine but as spaceship pilot.

In the end this may benefit us all - as the playerbase increases, so does CCP´s income and they may attract more devs to improve upon the current gameplay and fix the current issues a lot faster while continuing with designing new features and expansions.

Sub System
Caldari
Is It Worth It
Posted - 2010.07.13 08:28:00 - [29]
 

I know what I'm going to say is gonna make me sound like a fanboi but -

Look at the other popular MMO's out there, they're all plagued by either bugs, balancing issues, server stabilities. ONe of them or all of them. And the worst part is, most of these other popular games are clones of each other.

CCP in this respect are one of the most revolutionary bunch of developers I have ever seen. In a age where most developers want to do the "tried and tested" thing and copy WoW, CCP wants to tie a console game into a PC MMO. Thats a big risk, but thats also a major leap in massive gaming and CCP will either be pioneers or failures, but I give them props for bloody trying.

Sure EVE is plagued by issues, many of them and in my opinion, the only one thats most important is fixing the lag. PLEX's are perfectly fine and the whiners can whine as much as they like. Again, a PLEX is the one feature that is unique to EVE, afaik no other game is doing this.

Keep whining about new and interesting approaches to the game and one day you will end up with nothing but WoW clones.

Fille Balle
Ballbreakers R us
Posted - 2010.07.13 08:30:00 - [30]
 

Originally by: Liang Nuren
Originally by: Khalia Nestune
Is this where I can vent about my opinions on the game and believe that the CEO actually reads them personally, and that my particular efforts will do anything?


Well it might get read if there's a thousand responses to it. But I don't think so considering there's a 3000 person thread in the Assembly hall that has apparently been ignored by CCP.

-Liang


Well, if you're gonna put it that way, then I might as well post in here. I know one person never made a difference, but at least I'm contributing.

/Signed @ op


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