open All Channels
seplocked EVE General Discussion
blankseplocked Welcome back to Tranquility
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: first : previous : ... 5 6 7 8 9 10 11 12 [13]

Author Topic

Esrevid Nekkeg
Justified and Ancient
Posted - 2010.06.27 10:31:00 - [361]
 

Edited by: Esrevid Nekkeg on 27/06/2010 12:43:06
Edited by: Esrevid Nekkeg on 27/06/2010 10:32:04
Originally by: The EVE Online Development Team
Once our database team catches some sleep, they will write a dev blog detailing the delay, our decision process for extending the downtime and the steps we took to bring back New Eden as stable as possible.
Still sleeping? Then they must have been really tired.....Wink
When they are done sleeping, give them a good breakfast and endless streams of very strong coffee. Then ask them to write down what they think really happened. I just hope they don't suffer from shell-shock too much and do remember.....Shocked

This is by no means a complaint or accusation, I'm just curious about what happened. In the end they succeeded and we are making scrap-metal from shiny spaceships again. So thanks and keep it up.

Zach 101
Caldari
Caldari Provisions
Posted - 2010.06.27 13:04:00 - [362]
 

I missed a total of 3 minutes of training time I WANT MY MONEY BACK (just kidding lol)Very Happy

Jugger Takashi
Privateers
Privateer Alliance
Posted - 2010.06.27 17:02:00 - [363]
 

poasting in an OFFICIAL CCP EMORAGE THREAD (c) 2010 by CCP Games

Now, remove learningskills and fill my pool with 5.376M SP I can put in my
"want to have" skills :D Okay ? Great !

Jenjuan
Gallente
Amargosa Observatory
Posted - 2010.06.27 17:50:00 - [364]
 

Originally by: Wynteryth Fett

My comments have nothing to do with not being able to play the game for a day. They have to do with reasonable expectations and not just industry minimum. They come from first hand knowledge of situations similar to this, but in which the customer did not notice anything. Why didn't they notice? Because even though "****" happened, the plan was in place to prevent them from noticing.


While I agree that we should all be given at least an extra day (if not two) for the system being down for 30 plus hours, truth is there is no situation "similar" to this. There's no other gaming company out there that has the Single Shard concept to this level of complexity and my guess was that they didn't want to replicate the system elsewhere and then have the issue of having to merge in whatever changed had happened prior to the last mirror back into the new setup that they have in the other facility.

Jir Elmkal
Caldari
BOAE INC
Posted - 2010.06.28 01:44:00 - [365]
 

I'm confused on how the extra skill points work?

RaTTuS
BIG
Gentlemen's Agreement
Posted - 2010.06.28 09:01:00 - [366]
 

Originally by: Jir Elmkal
I'm confused on how the extra skill points work?

wait until Tuesday after DT

Marcus Gwynn
Posted - 2010.06.28 23:14:00 - [367]
 

After discussion with a Senior GM in game I thought I would post an explanation of tomorrow's compensation plan so others wouldn't have to read through several pages of posts in this thread...

According to Senior GM Panic it was decided that because everyone lost the same 30+ hours of game time to server outage all active accounts would receive the same skill point pool as compensation. The decision was made that no further compensation of any kind beyond this would be granted. This includes lost training time due to 24 hour training queues that finished within the 30 hrs of downtime because, as he worded it, "going through each and everyone individually is simply not an option." So the final decision from CCP is that everyone gets the same skill points for losing 30+ hrs of game time, but nothing will be done to make up for any additional training time lost and this is because it was decided that it would POTENTIALLY be too much work for the GM staff to correct. As a result, if you hadn't planned on logging on anyway you will receive a free skill point pool. If you wanted to log on but couldn't, you will receive the same skill point pool but for you it is compensation. Anyone, like my self, who lost training time or suffered ISK loss due to CCP's service failure is simply out of luck.

To those who are applauding CCP's first time compensation, think about this... We pay for 30 days of game time. Granted the number of hours per those 30 days may vary, but its still based on 30 days. Because the outage lasted more than a complete day, we would have only received 29 days of game time without some sort of action by CCP. Because of how many thousands of accounts across several countries (each with its own laws governing paid services) they had to do something to make up for it and this was the fastest, cheapest, least effort intensive method to compensate us. If they didn't and even only a handful of people filed suit for that lost day they could have lost thousands of dollars in compensation, damages, court costs, and/or legal fees even if they won every case. They could have pushed back each and every account one day, but this would impact their billing and payment schedule, possibly costing them thousands of dollars as well considering the number of accounts. What they did was give us something that is equal to the lost game time as far as character advancement goes but costs them absolutely nothing in the real world. By giving everyone the same skill point pool they make up for the same loss in paid service and gain a way for GM's to say no to any other losses within game.

Abominare
The Hatchery
Posted - 2010.06.29 01:15:00 - [368]
 

Originally by: Marcus Gwynn
After discussion with a Senior GM in game I thought I would post an explanation of tomorrow's compensation plan so others wouldn't have to read through several pages of posts in this thread...

According to Senior GM Panic it was decided that because everyone lost the same 30+ hours of game time to server outage all active accounts would receive the same skill point pool as compensation. The decision was made that no further compensation of any kind beyond this would be granted. This includes lost training time due to 24 hour training queues that finished within the 30 hrs of downtime because, as he worded it, "going through each and everyone individually is simply not an option." So the final decision from CCP is that everyone gets the same skill points for losing 30+ hrs of game time, but nothing will be done to make up for any additional training time lost and this is because it was decided that it would POTENTIALLY be too much work for the GM staff to correct. As a result, if you hadn't planned on logging on anyway you will receive a free skill point pool. If you wanted to log on but couldn't, you will receive the same skill point pool but for you it is compensation. Anyone, like my self, who lost training time or suffered ISK loss due to CCP's service failure is simply out of luck.

To those who are applauding CCP's first time compensation, think about this... We pay for 30 days of game time. Granted the number of hours per those 30 days may vary, but its still based on 30 days. Because the outage lasted more than a complete day, we would have only received 29 days of game time without some sort of action by CCP. Because of how many thousands of accounts across several countries (each with its own laws governing paid services) they had to do something to make up for it and this was the fastest, cheapest, least effort intensive method to compensate us. If they didn't and even only a handful of people filed suit for that lost day they could have lost thousands of dollars in compensation, damages, court costs, and/or legal fees even if they won every case. They could have pushed back each and every account one day, but this would impact their billing and payment schedule, possibly costing them thousands of dollars as well considering the number of accounts. What they did was give us something that is equal to the lost game time as far as character advancement goes but costs them absolutely nothing in the real world. By giving everyone the same skill point pool they make up for the same loss in paid service and gain a way for GM's to say no to any other losses within game.


QQ you signed a waiver saying that ccp made no warranty of the availability of the service. So congrats youre whiny and now are complaining about something youre getting in good will. Inappropriate content removed.Applebabe

Siigari Kitawa
Gallente
Perditus Peregrinus
Posted - 2010.06.29 03:40:00 - [369]
 

So, lots of people are whining about how CCP "messed up" and now nobody is getting free gametime. To voice my opinion, FREE SKILLPOINTS are far more valuable than gametime. For two reasons:

1) You're going to continue your subscription anyway, and having your subscription payment essentially deferred by one whole day is silly.

2) Skillpoints are linear, and not something you can just "inject" into your character. This is a super unique and ultra-valuable gift that CCP is giving us. So, you essentially double up on your skilltraining for one day this month. How awesome is that?

To those that weren't training during downtime, no pity. EVERY PATCH EVER CCP has stated ENSURE YOU SET A LONG TRAINING and ffs, now they even have a skill queue to give you an even larger buffer. No pity. The only people I halfway feel for are the newbies who maybe don't have a skill to fit in, but there's always a level 5 skill you can smash into the queue.

Nabiah
Posted - 2010.06.29 10:42:00 - [370]
 

just how meny SP are we getting?
does the amount of SP given justify all this enthusiasm ?

Nabiah
Posted - 2010.06.29 10:48:00 - [371]
 

Originally by: Siigari Kitawa


2) Skillpoints are linear, and not something you can just "inject" into your character. This is a super unique and ultra-valuable gift that CCP is giving us. So, you essentially double up on your skilltraining for one day this month. How awesome is that?



Skillpoints are not linear when you forget to update your clone and get poded. CCP made it that they can be subtracted from you because they can. just saying.

CCP Wrangler

Posted - 2010.06.29 12:09:00 - [372]
 

Locked.


Pages: first : previous : ... 5 6 7 8 9 10 11 12 [13]

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only