open All Channels
seplocked Issues, Workarounds & Localization
blankseplocked Jukebox Scrolls Endlessly - No Music
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: [1] 2

Author Topic

Syniss
Posted - 2010.06.16 05:22:00 - [1]
 

Hi,

Not sure if anyone else is having this issue, but I've searched high and low with no solution.

My ingame jukebox scrolls constantly if I hit play. If I pause it will stop, but goes immediately back to scrolling if I play again. It never actually plays a song. This issue occurs with the standard Eve playlist and any other songs I try to add.

Has anyone found a solution for this?

I am using Windows Vista 32 bit.

Thanks

Max Zaldran
Posted - 2010.06.16 23:09:00 - [2]
 

Edited by: Max Zaldran on 16/06/2010 23:10:35
Well finally, someone besides me has this problem. I have EVE installed on 2 computers, my good one with Vista Premium 32 bit does exactly this, scrolls endlessly, can't pause, can't play, change the playlist and it continues.

The other computer, Vista Home 32 bit-Jukebox plays fine.

I'm right there with you in looking for a solution. I tried uninstalling completely, re-downloading and reinstalling, didn't work. Hopefully someone out there has a solution. Submitted an in-game petition and got a "Known Issue" response.

Edit: I'm dumb and can't type.

Syniss
Posted - 2010.06.20 05:50:00 - [3]
 

Sadly, we seem to be alone with our problem... I guess I'll try bugging CCP directly.

I'll post here if I find a solution.

Kalfinum
Posted - 2010.06.20 14:47:00 - [4]
 

I am having exactly the same problem with the jukebox, with stock music and my own. Im running windows 7 64bit.

Jita Jenn
Posted - 2010.06.20 21:01:00 - [5]
 

Yeah, the jukebox is borked. It will play the first track then just trail on forever after the track has finished. Does the same thing on imported playlists. I just listen to EVE radio now. lol

CCP Aporia

Posted - 2010.06.21 15:21:00 - [6]
 

The jukebox just skipping through tracks is a known issue on Windows Vista / Windows 7 systems that were shipped without Windows Media Player (for Windows 7 those were the N/KN editions if I am not mistaken, not entirely sure about the specific Windows Vista edition). Apparently the known issues page has not been updated for Tyrannis yet, I am forwarding this to the people responsible. :-)

EVE currently relies upon the Windows Media Player codecs to be installed for playing back MP3 files. However, since Microsoft was forced by the EU to ship a Windows version without Media Player these codecs are not available in certain versions of Windows (f.e. the N or KN editions of Windows 7). You can obtain the codec pack for Windows 7 K/KN versions from this page.

Max Zaldran
Posted - 2010.06.21 20:00:00 - [7]
 

Ok, but my version of windows was shipped WITH Media player, as was the other computer that I use. Both computers have the same setup as far as media playback is concerned, but on one the jukebox works, and on the other it doesn't.

CCP Aporia

Posted - 2010.06.22 09:12:00 - [8]
 

Originally by: Max Zaldran
Ok, but my version of windows was shipped WITH Media player, as was the other computer that I use. Both computers have the same setup as far as media playback is concerned, but on one the jukebox works, and on the other it doesn't.


A dxdiag.txt of both machines could show a possible difference. :-)

1Ekrid1
Posted - 2010.06.23 01:28:00 - [9]
 

I have mac, and the music goes for exactly 2 minutes or so into each song, each song has an exact time where it gets abruptly cut off and the next song plays. On my PC it used to play through the entire length, especially when manually playing the music, for me now, nope.

Dirty Harriet
Posted - 2010.06.23 02:37:00 - [10]
 

I've been running XP at home, and 7 at work, and i'm having the same issue. My Win 7 version came with WMP, as did my XP. This has been happening since Apocrypha :(

CCP Aporia

Posted - 2010.06.23 08:36:00 - [11]
 

Originally by: 1Ekrid1
I have mac, and the music goes for exactly 2 minutes or so into each song, each song has an exact time where it gets abruptly cut off and the next song plays. On my PC it used to play through the entire length, especially when manually playing the music, for me now, nope.


The mac issue is a known issue and we are still investigating what exactly is going wrong there. Regarding PC: your music playback stopped after Tyrannis release?

Originally by: Dirty Harriet
I've been running XP at home, and 7 at work, and i'm having the same issue. My Win 7 version came with WMP, as did my XP. This has been happening since Apocrypha :(


On which machine is the jukebox not working? The XP or Windows 7 one?

Dirty Harriet
Posted - 2010.06.26 05:27:00 - [12]
 

Edited by: Dirty Harriet on 26/06/2010 05:27:21
It's not working on either machine. It will play the first song once I log in, but afterward, it just keep scrolling.

Vasili Z
Cosmic Odyssey
BricK sQuAD.
Posted - 2010.06.30 07:34:00 - [13]
 

Same problem, vista 64bit

Peckles
The Reformists of the West
Posted - 2010.07.01 03:53:00 - [14]
 

Confirming I also have the same problem. Windows 7 64 bit.

CCP Aporia

Posted - 2010.07.01 20:00:00 - [15]
 

Can you people please file a bug report containing the following information:

- dxdiag.txt
- the eve installation path
- the rights with which you are running EVE

A guide on how to create a bug report can be found here.

Apart from missing codecs it could also be that for some reason EVE has no permission to open these files, in which case the playlist would also just skip through everything. It is strange, however, that the first song is played back in such a case but none of the subsequent ones.

Thanks a lot. :-)

boseo
Gallente
Azure Horizon
Posted - 2010.07.03 23:48:00 - [16]
 

Have the same trouble on windows vista ultimate, even started a topic somewhere, had a lot of problems with petitions tbh until the other day where they asked for the same information, though I havenít been told if anyone has looked at/ received the files.

Fulgrim Chemos
Posted - 2010.07.07 01:12:00 - [17]
 

I'm having the same issue with jukebox scrolling through the playlist over and over. I have the latest version of Windows Media Player and I'm running XP.

Anyone have any ideas?

Dusica
Amarr
Posted - 2010.09.19 10:53:00 - [18]
 

Solved problem in my case.

I have SP2 XP and had same problem described in the first post , endless scrolling through list of songs.
Short answer to the problem is codec.

I was missing mpeg layer 3 audio codec. I solved it with latest k lite mega codec pack search on google for it and popular codec sites it is well known codec pack.
Make sure that you check all boxes that involve default opening with media player when you install it that codec.

Sinnzor
Posted - 2010.09.28 15:06:00 - [19]
 

The solution (for me anyway) was to install the MPEG Layer-3 Codec. You can find it with a simple search in google.

Initially I followed CCP's instructions to download a file 250mB in size to try to update my windows media. This did nothing, I was already updated.

Elmanketticks
Caldari
State Protectorate
Posted - 2010.10.06 22:06:00 - [20]
 

I have had the exact same problem on my winXP professional machine here, and have not found a solution yet. I tried everything from new codecs, new soundcard drivers, deleting settings/cache folders, importing other mp3's, ... no success. The jukebox won't stop scrolling and never plays any music while every other sound effect works fine.

I hope my petition which I just filed helps.

Takumi Shinano
Posted - 2010.10.24 01:13:00 - [21]
 

I have Vista 64 Home and I have the same problem. initially it would never play a song from the Jukebox Interface and only play music when triggered by an Acceleration Gate, but then I installed the Layer 3 codec and it will now play a single song before going back to the endlessly scrolling bug.

Music players aren't exactly rocket science - so I hope a quick fix can be done?

Salpad
Caldari
Carebears with Attitude
Posted - 2010.10.26 16:22:00 - [22]
 

Originally by: Max Zaldran
Ok, but my version of windows was shipped WITH Media player, as was the other computer that I use. Both computers have the same setup as far as media playback is concerned, but on one the jukebox works, and on the other it doesn't.


I'm using Windows XP, and I get the same bug. And I'm pretty sure it came with Windows Media Player; I have it on my machine, and I'm 99.9% sure I didn't download it back in late 2005 when I bought the machine.

Also, the music played fine for a couple of years, after I started playing EVE in march 2007 or so. The bug only started about a year ago.

What gives?

Eli Porter
Posted - 2010.11.30 16:02:00 - [23]
 

I also have this issue, Vista 64-bit.

boseo
Gallente
Azure Horizon
Posted - 2010.12.01 19:00:00 - [24]
 

wondered if anyone has found a solution for vista machines

I'm running windows vista ultimate (32 bit) and like mentioned above used to be able to play music within eve fine up until about February 2010 (could be earlier/later).

would be nice if this is fixed as I would like to get back in to eve and find the lack of in game music slightly off putting.


Cassandra30
Posted - 2010.12.25 15:31:00 - [25]
 

Hello there,

I found a solution for my problem...

I'm using Windows 7.

I had ACE Megacodecs pack on my pc. I uninstalled it, then installed this version of K-Lite Mega Codec Pack 6.6.6.: http://fileforum.betanews.com/detail/KLite-Mega-Codec-Pack/1080441198/1

That's all I have done... and finally it's working for me.

Try out :)

Good luck! WinkSmile

boseo
Gallente
Azure Horizon
Posted - 2010.12.28 16:00:00 - [26]
 

for people looking here the following was put in another similar issues page:

Originally by: CCP Aporia
Just to let you people know, this is on our radar and we are working on a solution which will hopefully make it into the client Soon(TM). The problem lies within the plug-in we are using to playback MP3 within our sound engine as it utilizes an old and no longer supported MP3 decoder, so we are replacing it with a more robust version.

Mortania
Minmatar
No Compromise
Gentlemen's Agreement
Posted - 2010.12.31 22:02:00 - [27]
 

Originally by: CCP Aporia
Originally by: 1Ekrid1
I have mac, and the music goes for exactly 2 minutes or so into each song, each song has an exact time where it gets abruptly cut off and the next song plays. On my PC it used to play through the entire length, especially when manually playing the music, for me now, nope.


The mac issue is a known issue and we are still investigating what exactly is going wrong there.


It's been 6 months, do we have an update on what's wrong with the mac version yet? Exact same issue, ~ 2 minutes 5 seconds per song, then skips to the next one still happening.

boseo
Gallente
Azure Horizon
Posted - 2011.01.06 18:26:00 - [28]
 

still happening on mine (windows vista ultimate) was hoping it would be fixed with next patch but the issue is still present on the test server.

Tiger's Spirit
Caldari
Posted - 2011.01.10 11:10:00 - [29]
 

Originally by: Syniss
Hi,

Not sure if anyone else is having this issue, but I've searched high and low with no solution.

My ingame jukebox scrolls constantly if I hit play. If I pause it will stop, but goes immediately back to scrolling if I play again. It never actually plays a song. This issue occurs with the standard Eve playlist and any other songs I try to add.

Has anyone found a solution for this?

I am using Windows Vista 32 bit.

Thanks


Same problems here too with Win7 x64 system.

boseo
Gallente
Azure Horizon
Posted - 2011.01.20 20:42:00 - [30]
 

just to keep this nice and fresh in the devs minds..... I'm still having this issue.
was hoping it would get fixed this patch.... oh well Sad


Pages: [1] 2

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only