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blankseplocked Tranquility and market issues post downtime Friday, 07 May
 
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DRACO selen
The Executives
IT Alliance
Posted - 2010.05.07 21:31:00 - [961]
 

Edited by: DRACO selen on 07/05/2010 21:35:29
Quote:
The items in question are lost, not having been assigned an itemID during the normal process.

So there is no way for you to actually notice who lost which items (ammounts) without spending alot of time on logs? (which would take some while since it's just 114k items, which are aftected by the issue?)

edit: oh and those who were NOT logged in they might not even notice that there is stuff missing? so this stuff will be lost for ever then?

JT Houndslayer
Posted - 2010.05.07 21:32:00 - [962]
 

I delivered 3 ships from manufacturing into my station. When I came home after the DB failure they are all gone....Help!!

Mr Kidd
Posted - 2010.05.07 21:52:00 - [963]
 

I lost 25 Titans, 52 carriers, 28 Dreadnaughts.........honest.

Bellona Roman
Posted - 2010.05.07 21:58:00 - [964]
 

im predicting a server reboot soon :( things have stopped working in the region im in

JT Houndslayer
Posted - 2010.05.07 22:01:00 - [965]
 

good. hope they rollback to this morning when I had my stuff!!

Lanu
0utbreak
Outbreak.
Posted - 2010.05.07 22:02:00 - [966]
 

@ CCP

Any reason to why you didn't rollback to before the downtime?

Rada Ionesco
Caldari
Royal Enterprise
Cascade Probable
Posted - 2010.05.07 22:05:00 - [967]
 

So is it safe to log in yet? I am seriously not into having my stuff disappear on me, I was last logged in about an hour or two before DT so I'm sure I am not effected, although I had some rather large market sell orders up, so who knows. Is the server DB fixed now?

JT Houndslayer
Posted - 2010.05.07 22:07:00 - [968]
 

Can they stop the server until they fix it. If I am having issues then many many more are. The more we let it ride the more difficult it will get to solve. I am sure whole alliances have had many items go "missing" Chaos will soon ensure, hide your women and children!! Buy Gold and a gun lol....sounds like rl

Ranger 1
Amarr
Ranger Corp
Posted - 2010.05.07 22:08:00 - [969]
 

Originally by: Garak Jakobs
I keep telling CCP look guys I know that the cheap IT guys who know nothing are good for your monthly salary bill but look at what they're causing...

CCP CLEARLY don't give a damn in the world about its customers really and we ARE customers. Its probably the single worst work ethic I've ever seen? I've seen more hussle in a Mcdonalds fast food place.

Not that they at all care but its a fact that every single person who has tried to login today has been LET DOWN by CCP.

Its like being hit in the nose.....blood everywhere your nose is broken clearly as its bent. The guy doing it laughs at you as he says sorry.

Thats exactly what CCPs apologies are.


Admit it, you've never been in a fight let alone had your nose broken before have you? Laughing

Napro
Caldari
Simplistic Syndicate
Cha0s Theory
Posted - 2010.05.07 22:10:00 - [970]
 

Originally by: Rada Ionesco
So is it safe to log in yet? I am seriously not into having my stuff disappear on me, I was last logged in about an hour or two before DT so I'm sure I am not effected, although I had some rather large market sell orders up, so who knows. Is the server DB fixed now?

If your stuff is gone.. its gone. Sticking your head in the sand aint going to make it reappear

Lord FunkyMunky
Posted - 2010.05.07 22:10:00 - [971]
 

at least with a rollback i cud rebuy my damn tritanium, no instead im currently out ~250m ISK and also have 0 of the trit i needed for a bunch of production jobs... i really really really really hope CCP gets through these petitions fast.

Rada Ionesco
Caldari
Royal Enterprise
Cascade Probable
Posted - 2010.05.07 22:11:00 - [972]
 

Originally by: JT Houndslayer
Can they stop the server until they fix it. If I am having issues then many many more are. The more we let it ride the more difficult it will get to solve. I am sure whole alliances have had many items go "missing" Chaos will soon ensure, hide your women and children!! Buy Gold and a gun lol....sounds like rl


So the issue still persists then?

Psychotic Maniac
Caldari
Head Shrinkers
Posted - 2010.05.07 22:12:00 - [973]
 

Some of you that are making a joke about this wouldn't be laughing if it were you that was affected.

I happend to lose a Mach while on autopilot on my way to Jita. I just built this ship and did a window trade with my indy alt.
Now the ship is gone and ccp throw my +5 clone 30 jumps away.
Sure hope they figure out where they screwed up and give my back my stuff.
You and I both know it wont show up in thier logs.

cheers ccp

JT Houndslayer
Posted - 2010.05.07 22:14:00 - [974]
 

Originally by: Psychotic Maniac
Some of you that are making a joke about this wouldn't be laughing if it were you that was affected.

I happend to lose a Mach while on autopilot on my way to Jita. I just built this ship and did a window trade with my indy alt.
Now the ship is gone and ccp throw my +5 clone 30 jumps away.
Sure hope they figure out where they screwed up and give my back my stuff.
You and I both know it wont show up in thier logs.

cheers ccp


I am there with you man.....about 450 mil in 3 faction Cruisers I just delivered from production. Gave them my job IDs hope it helps. My Wife is the one laughing, not me :(

CCP Shadow


C C P
C C P Alliance
Posted - 2010.05.07 22:29:00 - [975]
 

Originally by: Cat o'Ninetails
Edited by: Cat o''Ninetails on 07/05/2010 21:33:14
Originally by: CCP Shadow
Hey everyone,

We know you're all wondering what's happened with Tranquility today. CCP t0rfifrans has posted a news item which explains the database issues and how some in-game items were affected. You can read the news item here.

-- Shadow


So as the items are lost, I need to compare my market logs against my current stock, to detect if there is an imbalance?

Well this sounds like an awesome time reminds me of my job lol

x


PS: I must say though, thank you very much for being up front with us.

xx




I know you mean "you" in a collective sense, but you're welcome.

Captain Vampire
Caldari
Kung Fu Vampire Ninja's
Posted - 2010.05.07 23:12:00 - [976]
 

Quote:

In total, up to 114,000 itemIDs were potentially affected during the timeframe (11:28-12:43 GMT), which is 0.0071% of the total items.


Damn,
thats alot of items in the cluster.

Norrin Ellis
Venture Racing
Posted - 2010.05.07 23:30:00 - [977]
 

I lost 1x boot.ini.

Louis deGuerre
Gallente
Malevolence.
Posted - 2010.05.08 00:15:00 - [978]
 

Hmmm...so that means there are 1.6 billion items in eve...interesting ugh

Myrkala
Minmatar
Rebel Inc
Posted - 2010.05.08 00:46:00 - [979]
 

lol no eve today, shortly after the server was back up again there was power outage here in Iceland knocking out half the country... so I decided to take a power nap, seeing as i was a bit tired, a little too tired.

So just now my friends just woke me up with texts demanding I go to the bar... c'ya. o/

Enuen Ravenseye
Malevolence.
Posted - 2010.05.08 01:22:00 - [980]
 

I had hit a grav site right before DT. I lost all the items I salvaged, but compared to what others have lost it's probably not even worth the time to petition. I think CCP has bigger fish to fry at this point.

/shrug

But did anyone else notice a change in training times? I could have swore the current skill was supposed to finish up Sunday morning, and now it says Sunday afternoon. Am I simply remembering wrong, or has anyone else noticed training times pushed back by a half a day?

Jason Edwards
Internet Tough Guy
Spreadsheets Online
Posted - 2010.05.08 02:13:00 - [981]
 

This all happened because 1 script failed to create UIDs?

http://en.wikipedia.org/wiki/Flexible_single_master_operation#Once_per_domain

The Relative ID Master allocates security RIDs to DCs to assign to new AD security principals (users, groups or computer objects). It also manages objects moving between domains.

RID master this crap up. No more single point of failure.

RID master has list of all possible UID. Issues unused ones to someone else to hold until needed. This single point of failure script can then simply be telling the RID master when certain UID arent used anymore.

That script fails... it still takes a long time before failure.
The rid master fails... it still takes a long time before failure.

Camios
Minmatar
Sebiestor Tribe
Posted - 2010.05.08 03:05:00 - [982]
 

You did the right thing explaining us what happened.

I think you should awarded something for transparency...

Go on, fix the server and the lag!

Dasola
Minmatar
Posted - 2010.05.08 08:23:00 - [983]
 

Originally by: Poegeryn
2 towers are out of fuel, and EVERYTHING i have bought right after dt is gone ! THE ISK TOO ! ( all 1.5 bil of it )


Lol, solution to your fuel problem is keep at least week worth of fuel in tower at all times, thats what i do with help of little script i made for it.

Ranka Mei
Caldari
Posted - 2010.05.08 08:32:00 - [984]
 

Originally by: Enuen Ravenseye
But did anyone else notice a change in training times? I could have swore the current skill was supposed to finish up Sunday morning, and now it says Sunday afternoon. Am I simply remembering wrong, or has anyone else noticed training times pushed back by a half a day?

I noticed the same thing. :( I could have sworn my skill ended on Tuesday. Now it end on Wednesday. Not cool. Correcting for lost training time should be a very easy operation.

Gnulpie
Minmatar
Miner Tech
Posted - 2010.05.08 09:35:00 - [985]
 

So, errr ... how do I know that I lost something?

If I have 100+ market orders, how do I notice that one is missing??

If I have hundreds of different items in my hangar (because of invention and building), how do I notice that a few are missing?

If there are logs, why don't you run some automated tool to restore the lost stuff?

If there are no logs, how do you prevent people from just telling some nonsense and scamming the GM's for just a couple extra billions?

Was a rollback not an option?


clixoras
Posted - 2010.05.08 10:41:00 - [986]
 

Originally by: Gnulpie
So, errr ... how do I know that I lost something?

If I have 100+ market orders, how do I notice that one is missing??

If I have hundreds of different items in my hangar (because of invention and building), how do I notice that a few are missing?

If there are logs, why don't you run some automated tool to restore the lost stuff?




Exactly, i know CCP is doing the best they can, but if you have loads and loads of assets how do you know if something is missing?

Ranka Mei
Caldari
Posted - 2010.05.08 10:45:00 - [987]
 

Originally by: clixoras
Exactly, i know CCP is doing the best they can, but if you have loads and loads of assets how do you know if something is missing?

Perhaps it's really best CCP do a full system restore to before DT yesterday, as it doesn't look like sorting this all out will be feasible.

And then run a little script to correct for the lost training time.

TheBadMan
Posted - 2010.05.08 11:19:00 - [988]
 

OHGOD. I stupidly logged in just after downtime in the 'badtime'. I clone-jumped to my main impant clone that I had left in jita. I just noticed that all my implants are gone. If you jumped to an implant clone during the time the server had issues I suggest you check that you still have them. :(

ccp taking my ship and my implants :shakesfist:

Daedalus II
Helios Research
Posted - 2010.05.08 12:18:00 - [989]
 

What I wonder is how a script that has run flawlessly for years can just fail from one day to the next? were there any changes made to it? did the memory it was running on fail in some way? did the processor fail? Or is it one of those wierd one in a lifetime things that just happen?

JT Houndslayer
Posted - 2010.05.08 13:14:00 - [990]
 

All I can say it that I came back to EVE to play the market to fund my PVP. I was even given one of those e-mail asking for my return from CCP. I came back and this is how I am rewarded? 1 glitch wiped out weeks of "work". Although my wife thinks its just a game we all know how much time and mental energy goes into this. I just ask CCP to really work on getting us back what we lost.


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