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Lykouleon
Wildly Inappropriate
Goonswarm Federation
Posted - 2010.02.09 06:58:00 - [181]
 

Originally by: Hannibell
Dying an hour after log off, CCP admitting openly they meddled with the system during a LIVE BATTLE, and thereby broke every expected game mechanic regarding log off (which happened LONG before any Reds arrived) but still refusing to own up and take responsibility? Deplorable, unsupportable, and simply no longer worth my time to engage with...



Let me get this straight:
1) Your FC jumped you into the system, knowing FULL WELL what the consequences would be.
2) Your players knew FULL WELL what would happen from reading CAOD/SHC/previous experience
3) Your completely disregarding the facts that Atlas has outlined: that no game mechanics were affected during the fleet fight.

...and your expecting to be reimbursed like a whiny brat?

Get back to hello kitty online already...

Bricrue
Minmatar
Posted - 2010.02.09 07:35:00 - [182]
 

After all this going on I know people are quitting the game and all. Wouldn't it just make more sense not to have large battles? If the system is going to screw over one side why even bother... I know I'm not participating in any large battles because it's not cost effective. Why quite the game when you can just not participate in something the CCP is trying to use to sell the game on.

Batolemaeus
Caldari
Free-Space-Ranger
Morsus Mihi
Posted - 2010.02.09 07:41:00 - [183]
 

Originally by: Lykouleon

3) Your completely disregarding the facts that Atlas has outlined: that no game mechanics were affected during the fleet fight.


Oh, so ships not despawning 15 minutes after being logged off is a feature now?

Allen Ramses
Caldari
Zombicidal Mania
Posted - 2010.02.09 09:15:00 - [184]
 

God damn.

I was going to post some more unrelated stuff about resource allocation, terribad FPS, crashing at warp, and the like but the turn of events that has taken place over the last few days makes me greatly concerned about how CCP is handling their problems. I'm not now, nor have I ever been, involved in 700v700 lolfap fights, but I am genuinely frightened about the course this issue is taking.

On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash.

Based on the events that transpired on Jan 28, it is clear that several things happened that were out of the ordinary:

There was the massive fleet fight resulting in a total loss on one side.
Ships were not despawning for several hours after having been logged off.
Alts were active while ships were still being fired upon, also hours after the engagement.
Killmails, insurance, and clones were not consistent with "normal" behavior.
And most importantly... The node was indicating that its death was near, yet it was kept alive?

Seriously, what the **** is this?? I don't know how things are done in CCP, but I've always known that if something has destabilized and is about to fail, you damn well better let it fail before more damage can occur! The ONLY exception is in the case of an emergency... And since I doubt that cascading catastrophic DB corruption would be the probable outcome of a node crash, I can safely assume this measure was NOT APPROPRIATE!!

But wait, it gets better? The method used is their fix to the bug?? Oh my ****ing god, I can't believe it. You put a band-aid on an infected wound and said "all better"? Hell, why not give a guy who's in v-Fib some amphetamines to improve blood flow? Yeah, the guy will have a heart attack shortly after, but at least his blood flow didn't stop at the time? And you want to apply that to all v-Fib patients? It's just inexcusable.

Never before now have I been so disgusted with CCP. The way CCP handled the speed nerf, the missile rebalance, or even boot.ini is nothing in comparison to the kind of poor decision making on CCP's part.

Words cannot describe how much disappointment and despisement I have for CCP right now. I thought I had seen it all, and I honestly wish I had. This is... this is just... *vomit*..

San Ti
Gallente
North Eastern Swat
Pandemic Legion
Posted - 2010.02.09 09:44:00 - [185]
 

CCP you can see that quite a lot of your paying customers are pretty upset with the way you are dealing with this situation.

You should seriously consider the strength of feeling on this.

Perhaps you got carried away with your last vid and have applied the "burn them all" statement as a management directive in response to legitimate player concerns and lines of argument? Seriously, does CEO Hilmar Veigar Petursson have BURN THEM ALL stuck up on the wall in his office? How about Chief Marketing Officer Ryan Dancey?

Do you want your next promo vid to feature empire ice mining and/or a bunch of people in Motsu running missions? I think not.

You try to attract new players to the game using 0.0 imagery and game-play, but you treat your paying customers who bring this part of the eve universe to life like dirt.

It's time you did the right thing by us.

Future Mutant
Republic Military School
Posted - 2010.02.09 09:48:00 - [186]
 

Originally by: San Ti
CCP you can see that quite a lot of your paying customers are pretty upset with the way you are dealing with this situation.

You should seriously consider the strength of feeling on this.

Perhaps you got carried away with your last vid and have applied the "burn them all" statement as a management directive in response to legitimate player concerns and lines of argument? Seriously, does CEO Hilmar Veigar Petursson have BURN THEM ALL stuck up on the wall in his office? How about Chief Marketing Officer Ryan Dancey?

Do you want your next promo vid to feature empire ice mining and/or a bunch of people in Motsu running missions? I think not.

You try to attract new players to the game using 0.0 imagery and game-play, but you treat your paying customers who bring this part of the eve universe to life like dirt.

It's time you did the right thing by us.


Yes ccp- replace all ships that are lost- and keep doing it forever. Im sure it will completely unbalance the game and make it worse then hello kitty but eh, as long as it makes the girls in null happy.


Ivan Zhuk
Gallente
1st Steps Academy
Fidelas Constans
Posted - 2010.02.09 10:03:00 - [187]
 

My favorite loss so far has been with my phobos (yeah it was stupid but f**k it i wanted to fly something like a pink dildo).

1) before battle i double check everything is set to not cycle.

2) during battle i throw up bubbles (who doesnt enjoy bubbles in space?)

3) cycle is over and it continues to run

4) I try to warp as this normally fixes it... i cant bubbles up

5) i check space but my bubble is not up

6) I turn on my MWD and go towards gate to jump 50km aint bad in a lag fest

7) i only get a small boost from MWD because bubble is up

8) I check space again no bubble

9) i click the "turn off the bubble" button... nothin happens

10) i slowly move 270 or so M/s to gate

11) 25km out i die \o/

12) I petition

13) CCP politely tells me to **** off it wasnt their fault \o/

14) I love CCP

Soll Narana
Posted - 2010.02.09 10:09:00 - [188]
 

Quote:
Edited by: CCP Atlas on 08/02/2010 12:33:58
Thank you all for your comments. I'll just make a brief comment about the concerns people have about the node being kept alive for the 1600 person fight that is mentioned in the blog.

We are deploying a fix to Tranquility this week (probably tomorrow) which identical to the methods used that fateful night in keeping the node up.
The problem was that under great strain nodes were unable to contact the database to 'heartbeat' which is a way for them to tell the cluster that they are alive and kicking. A bug was introduced in the Dominion expansion where database calls were not scheduled 'fairly' so low level management functionality such as the heartbeat would not have enough precedence over game functionality such as shooting a gun.
This was jury-rigged live on Jan 28th and is making its way to a permanent fix this week. The fix that is being deployed is identical to the live-fix that was made on Jan 28th.

So, despite 'making people faint' comments this change was done in an extremely controlled manner and was not simply a case of 'keeping the node alive longer than it should have been' (by this I mean that the situation would not have been better if the node would have died). If the node would have been allowed to die the results would have been extremely bad for everyone as the solarsystem would not have been properly persisted, and it would have come up on a different node, where it would immediately die again because of the population count and that would continue to cascade as long as there were more than ~1000 people fighting there leading to horrible gameplay for those involved and a possible destabilization of certain parts of the cluster.

The cluster cannot gracefully handle a 1600 person fleet fight right now but bouncing between dying nodes every 2 minutes with the solar system in an indeterminate state is not really any kind of a solution.

We will be deploying fixes this week and the next and are continuing to closely monitor fights as they occur. Please bear with us a little while longer

.

So basically your petition comments from GM Gruber, saying the lag is unforeseeable and we are unable to reimburse your loss is lies??? You hereby admit the server cannot handle 1600 players, without out you, CCP, manipulating the server protocols….

So from this, you are saying that the Equipment you use is not suitable for the job it is intended, you change the service levels for your client without proper notification or consultation. You advertise Dominion as MASSIVE MULTIPLAYER ONLINE BATTLES, with NEW SUPERCARRIERS and TITANS, that will dominate the battle field.

In the real world, I work within the Medical Engineering, and failure of a piece of equipment or service to do as it is advertised on the box, will 9/10 Kill someone. Although this is a drastic example, the rules apply…… If the product is not as advertised, they why would people buy it. I as a paying subscriber feel our rights have beenignored. Yes it is an internet game and I do not own any in game items, but I pay for the ablility to access the server when I want how I want during normal operating times. According to EVEONLINE NEWS pages, there was to be no interruption of service during this time. However I was unable to login and participate, thus I want compensation for this lost access without prior notification.

I am sure that if you guys lost your cable/satellite TV without prior notification you would be expecting a proper answer and compensation, as the customer is always right unless you can prove him wrong…. You cant prove us wrong, as you have openly admitted we are correct.

Quote:
Low level optimizations and ways to better spread the load is actually something that is being actively worked on by our Core Cluster group and hopefully we will be able to push the boundaries further so that Eve can support the fleet fights of the future.[/quot

CCP Atlas

Posted - 2010.02.09 10:16:00 - [189]
 

Originally by: Allen Ramses
...
On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash.
...

That's pretty far from what happened... A fix to a bug introduced in Dominion that caused nodes to die was deployed live. The only effect of that fix was that the node did not die but recovered eventually as it would have before the Dominion expansion.

If the node had been allowed to die due to this new bug the solar system would have ping-ponged around the cluster as long as people would have been logging on to it and fighting in these great numbers. That means that it would have come up on one node, the node would have died. It would then come up on another node and it would have died as well bringing down the other solar systems on those nodes which would get remapped. This, in turn, could have destabilized the whole cluster, so this was a pretty nasty bug and needed to be fixed then and there.

Eve has never been able to support anywhere close to 1600 person fleet fights and we have never claimed to support those numbers. Hopefully we are heading in that direction with some of the optimizations that are in the works but we're not there yet.

Le Ming
Posted - 2010.02.09 10:18:00 - [190]
 

You know, i think we have reached the point at which systems are handed over to the enemy without any fight, due to the events that happened recently. When one side can afford to lose dozends of capitals due to bad servers and one side can't - at least not as often - the outcome is obvious. Do you rather risk your remaining capitals in a fight and risk to lose them all or do you stay out of fight and let the enemy simply take over the system, as happened to 9uy yesterday? It's really sad that it has come this far. :(
It's not about tactics anymore at all. It's all about pure luck, exploiting and server conditions - this can't be real?!

Ivan Zhuk
Gallente
1st Steps Academy
Fidelas Constans
Posted - 2010.02.09 10:20:00 - [191]
 

Is changing the graphics in fleet fights an option?...

Like all allies are purple squares and all reds are red squares and neutrals are white square. Sure the graphics would suck but atleast the battles wouldnt

Ben Derindar
Dirty Deeds Corp.
Posted - 2010.02.09 10:25:00 - [192]
 

Originally by: Soll Narana
In the real world, I work within the Medical Engineering, and failure of a piece of equipment or service to do as it is advertised on the box, will 9/10 Kill someone. Although this is a drastic example, the rules apply…… If the product is not as advertised, they why would people buy it. I as a paying subscriber feel our rights have beenignored. Yes it is an internet game and I do not own any in game items, but I pay for the ablility to access the server when I want how I want during normal operating times. According to EVEONLINE NEWS pages, there was to be no interruption of service during this time. However I was unable to login and participate, thus I want compensation for this lost access without prior notification.

From the EULA, the conditions of which you agreed to before playing:
Quote:
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.

Bad luck. Razz

/Ben

Allen Ramses
Caldari
Zombicidal Mania
Posted - 2010.02.09 10:37:00 - [193]
 

Originally by: CCP Atlas
Originally by: Allen Ramses
...
On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash.
...

That's pretty far from what happened... A fix to a bug introduced in Dominion that caused nodes to die was deployed live. The only effect of that fix was that the node did not die but recovered eventually as it would have before the Dominion expansion.
If what you're saying is true, then the "corrected" code is more unreliable than it was before. Either you disabled several safety protocols, or your fix allowed several safety protocols to fail. There is no other way about it, period. The events leading to this scenario may be two different circumstances, but the end result and impact on the game are identical no matter what the catalyst. No matter how you choose to say it, the node was not synchronized with the cluster. That's it, end of story.

The thing that I (and probably most other players as well) find far more offensive than the incident itself is the decision to apply that code as a fix, when it clearly doesn't work.

Opus Dai
Posted - 2010.02.09 11:00:00 - [194]
 

Originally by: CCP Atlas

Eve has never been able to support anywhere close to 1600 person fleet fights and we have never claimed to support those numbers.


So you agree then that the whole concept of "Dominion" aka "Blobinion" has been a mistake?

Not one of its aims have been achieved and has led directly to blobbier and bigger fights than ever before. Rather than give incentive for smaller alliances to take space, it has given incentives for smaller alliances to join a coalition and join the blobfest.

By systematically removing all other options what did the illustrious CCP Game Design team expect to happen?

Piracy has been nerfed for some years and nothing has been done to rectify it.
High-Sec empire wars were nerfed, first with the Privateers and then, crucially, with the ridiculous agility buff.

So you've successfully funelled the majority of the games PvPers into Nullsec. Dominion saw the nerf of the AoE Titan weapon allowing large groups to travel to their destination in comparitive safety and confidence. You removed any form of strategy involving sovereignty conquest by removing kiteable and logistical factors such as POSs allowing everybody to turn up at the same time in the same place for the offically sanctioned battle and when they do you act surprised and say you never expected it?

Hypothetically, if I were to take a dump and place the faeces on a plate and call it "CCP S**t" I do believe it would outperform the current GM Team. Let's consider the following 2 examples:

1, Y-2: Pandemic-Legion lost 4 Titans and a number of capital ships during this "epic fight" thanks to CCPs bug. GMs were present in system actively doing important things. The Titans and Capitals sat in space for some time doing absolutely nothings. According to SHC and CAOD they were hit by a wave of bombs on jump in which triggered the bug locking those who hadn't completed the jump in a perpetual loop where they could neither load system or relog to clear it. Thus they were slaughtered for virtually no loss. The only survivors seem to be those that managed to load before the bug triggered. So, what were the GMs doing at the time? Well, it would seem that that answer is highly classified. What we do know is that GMs flatly refused to kill sessions on pilots that were hopelessly stuck - presumably this will be attributed to "fairness". So what could CCP S**t have done? Well, CCP S**t in this case could have performed exactly the same function as the GMs that were there. Do nothing. I'm assuming the GMs of course weren't fighting to keep the node alive as that hasn't been openly admitted yet. Interestingly, not one GM passed on any information or concerns about the games stability after this fight, presumably they must have thought what PL had willfully done was to jump into a very hostile system and then chosen a very bad time to all go afk, 3-4 hours later they were all dead. I'm pretty sure my imaginary construct, CCP S**t would have drawn the same conclusion. So we'll call this example a tie.

2, DG: CVA jump into hostile system after a little mucking around with the enemy and jumping out. This led them to a false sense of security into mistakenly believing they would be able to jump back in as the node was previously holding. Wrong. We lost 100+ caps for 0 kills. What were GMs doing? They were bravely and heroically handing this whitewash to the enemy by keeping the node open and alive so ships that could not load could be annihilated. Again they flatly refused to kill sessions. How could CCP S**t have improved things? Well, lack of functioning limbs and any form of cognitive process would mean CCP S**t would do nothing allowing the node to die thus saving an entire fleet of capital ships. This is a significant improvement over what the GMs actually did. 1-0 to CCP S**t

Consequently I do believe I've demonstrated rather eloquently that a pile of S**t is a better GM than what we have right now.

Soll Narana
Posted - 2010.02.09 11:23:00 - [195]
 

Originally by: Ben Derindar
Originally by: Soll Narana
In the real world, I work within the Medical Engineering, and failure of a piece of equipment or service to do as it is advertised on the box, will 9/10 Kill someone. Although this is a drastic example, the rules apply…… If the product is not as advertised, they why would people buy it. I as a paying subscriber feel our rights have beenignored. Yes it is an internet game and I do not own any in game items, but I pay for the ablility to access the server when I want how I want during normal operating times. According to EVEONLINE NEWS pages, there was to be no interruption of service during this time. However I was unable to login and participate, thus I want compensation for this lost access without prior notification.

From the EULA, the conditions of which you agreed to before playing:
Quote:
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.

Bad luck. Razz

/Ben



I do believe this does not apply, no emergency , or anything listed.... new software... hmm maybe but then why did ccp not just close the server for 5 mins and then reboot, rather than letting 100= OF ITS LONG TERM PLAYERS LOOSE ABOVE ALL RESPECT FOR THE PEOPLE THEY PAY TO PROVIDE THERE ENTERTAINMENT.

YOU PAY A PROSTITUTE TO HAVE SEX, I PAY CCP TO PLAY EVE, TECHNICALLY I WAS UNABLE TO PLAY THUS I WILL SEEK COMPENSATION

Kanuo Ashkeron
Macabre Votum
Morsus Mihi
Posted - 2010.02.09 11:51:00 - [196]
 

Originally by: CCP Atlas

Eve has never been able to support anywhere close to 1600 person fleet fights and we have never claimed to support those numbers. Hopefully we are heading in that direction with some of the optimizations that are in the works but we're not there yet.


Don´t do that. I don´t know how old you are. But can you remember the days with hard disks less than 1GB (probably you can remember the days of hard disks with like 10MB). Most of the time we were quite happy, then mp3 files were used and shared, and out of a sudden there was too less space for all the music. Luckily Seagate et al were not lazy, and gave us hard disks with 50-100 GB and we had plenty of space, however at the same time we started to save movies (not that anybody could watch all the movies he has stored now) and again, hard disk space was scarce. And this will continue to the end of days.

I hope you get the idea, the same will happen with the servers. Just adding performance wont solve the problem.

Camius had some nice ideas in the F&I forum and I added something similar. And as you (CCP) said: Game designers are cheaper then Programmers (on the other hand it might be a good idea to spend some money on a really designer).

Future Mutant
Republic Military School
Posted - 2010.02.09 11:52:00 - [197]
 

I ALSO LIKE TO WHINE IN ALL CAPS!

Whats that phrase again? Dont fly what you cant afford to loose?

Ppl in null are supposed to be the experienced players. The ones who have their **** together. The ones who have succeeded against long odds.

Instead all i see is complete rubbish. Congratulations i now have less respect for anyone living in null.

Shaemell Buttleson
Posted - 2010.02.09 12:51:00 - [198]
 

Originally by: CCP Atlas
Originally by: Allen Ramses
...
On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash.
...


Eve has never been able to support anywhere close to 1600 person fleet fights and we have never claimed to support those numbers. Hopefully we are heading in that direction with some of the optimizations that are in the works but we're not there yet.


Any chance you can stick your neck out and say how much you can comfortably support?


Fina Kelitan
Posted - 2010.02.09 13:00:00 - [199]
 

Originally by: Allen Ramses
Originally by: CCP Atlas
Originally by: Allen Ramses
...
On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash.
...

That's pretty far from what happened... A fix to a bug introduced in Dominion that caused nodes to die was deployed live. The only effect of that fix was that the node did not die but recovered eventually as it would have before the Dominion expansion.
If what you're saying is true, then the "corrected" code is more unreliable than it was before. Either you disabled several safety protocols, or your fix allowed several safety protocols to fail. There is no other way about it, period. The events leading to this scenario may be two different circumstances, but the end result and impact on the game are identical no matter what the catalyst. No matter how you choose to say it, the node was not synchronized with the cluster. That's it, end of story.

The thing that I (and probably most other players as well) find far more offensive than the incident itself is the decision to apply that code as a fix, when it clearly doesn't work.


And you're assuming the fix stopped people e-warping and logging out etc. It did not.
The node was so lagged that everything was happening hours late. Including ewarp. The bug and fix had nothing to do with this. Having 1600 people in one fight caused it.

Stop being so whiny.

Olex Grant
Resilience.
Northern Coalition.
Posted - 2010.02.09 13:08:00 - [200]
 

Edited by: Olex Grant on 09/02/2010 13:08:40
Originally by: CCP Atlas
Eve has never been able to support anywhere close to 1600 person fleet fights and we have never claimed to support those numbers.


If that is the case, the simple answer is to put a cap on the maximum number of players in any one given system. If that means that -A- (or whoever) gets 600 people into system first and therefore "fills" it, then so be it, that might hand them an arbitrary victory, but it would be no more or no less arbitrary than what occurred in D-GTMI.

Secondly, rethink your sovereignty mechanics, they force combatants into situations which your hardware (by your own admission) is unable to support.

Xikorita
Gallente
Agony Unleashed
Agony Empire
Posted - 2010.02.09 13:17:00 - [201]
 

Originally by: Olex Grant
Edited by: Olex Grant on 09/02/2010 13:08:40
Originally by: CCP Atlas
Eve has never been able to support anywhere close to 1600 person fleet fights and we have never claimed to support those numbers.


If that is the case, the simple answer is to put a cap on the maximum number of players in any one given system. If that means that -A- (or whoever) gets 600 people into system first and therefore "fills" it, then so be it, that might hand them an arbitrary victory, but it would be no more or no less arbitrary than what occurred in D-GTMI.

Secondly, rethink your sovereignty mechanics, they force combatants into situations which your hardware (by your own admission) is unable to support.


Ah right, so to defend a system you would just have to have enough numbers logged and afk?

That isn't the answer.

Xeross155
Minmatar
NED-Clan
Goonswarm Federation
Posted - 2010.02.09 13:22:00 - [202]
 

Thanks to dominion CCP is finally able to analyse such massive fights and make proper hardware/code adjustments/optimizations to be able to sustain them, as hardware is getting better and code is being optimized the capacity will continue to rise.

Manks Girl
Posted - 2010.02.09 13:23:00 - [203]
 

Originally by: CCP Atlas
Originally by: Allen Ramses
...
On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash.
...

That's pretty far from what happened... A fix to a bug introduced in Dominion that caused nodes to die was deployed live. The only effect of that fix was that the node did not die but recovered eventually as it would have before the Dominion expansion.

If the node had been allowed to die due to this new bug the solar system would have ping-ponged around the cluster as long as people would have been logging on to it and fighting in these great numbers. That means that it would have come up on one node, the node would have died. It would then come up on another node and it would have died as well bringing down the other solar systems on those nodes which would get remapped. This, in turn, could have destabilized the whole cluster, so this was a pretty nasty bug and needed to be fixed then and there.

Eve has never been able to support anywhere close to 1600 person fleet fights and we have never claimed to support those numbers. Hopefully we are heading in that direction with some of the optimizations that are in the works but we're not there yet.



"On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash"

Unbelievable that the paying subscribers entering the lagfest of the current Sov Warfare werent told and explained to that if u log off the emergency warp protocols wouldnt work. This is blatantly what happened. Not lagfest this was manipulated so the node wouldnt die.

How can CCP now say they are refusing to reimburse ships lost from logging off and dying 1.5-2hours later.

As i said before. CCP think about your responses. They are directly related to people not renewing their subscriptions.

Skaarl
Posted - 2010.02.09 13:32:00 - [204]
 

Dear Atlas, you have still not explained why your "anatomy of a grid not loading" blog fails to come close to depict the problem players are experiencing. also if the "fix" you are putting in makes things like DG normal, well all i can say is good by 0.0 warfare. 1000 ibis will hold grid, and it becomes who can exploit first wins.

and lastly, saying that a KNOWN ISSUE AND BUG WASNT RESPONSIBLE FOR SHIPS DEATHS AND DENYING REIMBURSEMENT FOR IT IS TOTAL BULLSH*T.

Tarhim
Caldari
Posted - 2010.02.09 13:34:00 - [205]
 

Originally by: Manks Girl


"On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash"



You are quoting someone's half-baked guess about what CCP did.

Quote:

Unbelievable that the paying subscribers entering the lagfest of the current Sov Warfare werent told and explained to that if u log off the emergency warp protocols wouldnt work. This is blatantly what happened.



And you know it how?


Shannae Darkehart
Amarr
New Eden Logistics
Detrimental Imperative
Posted - 2010.02.09 13:34:00 - [206]
 

Apparently, whatever was done to fix it didn't work - the server has been down for what, an hour or so now? "Multiple node deaths" is cited as the cause on the log-in screen.

Allen Ramses
Caldari
Zombicidal Mania
Posted - 2010.02.09 13:35:00 - [207]
 

Originally by: CCP Atlas
Edited by: CCP Atlas on 08/02/2010 12:33:58
We are deploying a fix to Tranquility this week (probably tomorrow) which identical to the methods used that fateful night in keeping the node up.

Originally by: CCP Navigator
Hello Capsuleers,

Tranquility is currently offline due to multiple node deaths following the start up after downtime. Our engineers are investigating the problem and hope to have a fix very soon. We apologize for any inconvenience and thank you for your patience while we resolve this issue.


I sincerely hope this is related. Not only because I would get to say I was right, but much more importantly, it would mean that there isn't yet another problem plaguing TQ.

But then again, I hope for CCP's sake that it's a coincidence.

Xikorita
Gallente
Agony Unleashed
Agony Empire
Posted - 2010.02.09 13:36:00 - [208]
 

And considering the massive death of nodes after reboot today, the bug isn't solved, is it?^

BTW, the above poster is right about the emergency warp and reimbursments.

Skaarl
Posted - 2010.02.09 13:38:00 - [209]
 

Originally by: CCP Atlas
Originally by: Allen Ramses
...
On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash.
...

That's pretty far from what happened... A fix to a bug introduced in Dominion that caused nodes to die was deployed live. The only effect of that fix was that the node did not die but recovered eventually as it would have before the Dominion expansion.

If the node had been allowed to die due to this new bug the solar system would have ping-ponged around the cluster as long as people would have been logging on to it and fighting in these great numbers. That means that it would have come up on one node, the node would have died. It would then come up on another node and it would have died as well bringing down the other solar systems on those nodes which would get remapped. This, in turn, could have destabilized the whole cluster, so this was a pretty nasty bug and needed to be fixed then and there.

Eve has never been able to support anywhere close to 1600 person fleet fights and we have never claimed to support those numbers. Hopefully we are heading in that direction with some of the optimizations that are in the works but we're not there yet.


and pingponging nodes would have effected all players involved equally, instead of a node which sorta is alive, allowing one side to execute commands while the other is gridlocked, ghost spawning hours after logging off and dying.

i dont know about anyone else, but i do not pay you to be a beta tester. this isnt the test server, and i was not volunteering my time for you to do deta tests on a jury rig fix. i was in DG for about 4 hours with all of this. i charge $20 USD per hour. you have my billing address. i will be waitin on my check.

your customer support people say that they will not become engaged in large fleet battles, yet you sir have done just that, and it has resulted in chaos. this is not a "standard" fight, and your solution did more than simply fix a bug. it created a multitude of problems, which you need to step up and take responsibility for.

Manks Girl
Posted - 2010.02.09 13:40:00 - [210]
 

Originally by: Tarhim
Originally by: Manks Girl


"On January 28, CCP disabled safety protocols (emergency warp, despawn, inter-node synchronicity) to keep the node from dying. A few days later, CCP Atlas states that it was a fix for the bug that was causing the node to crash"



You are quoting someone's half-baked guess about what CCP did.

Quote:

Unbelievable that the paying subscribers entering the lagfest of the current Sov Warfare werent told and explained to that if u log off the emergency warp protocols wouldnt work. This is blatantly what happened.



And you know it how?


Because i lost a dread 1.5hours after logging as well as another 100+ people did, and this wasnt the first report. Also happened to PL.


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