open All Channels
seplocked EVE General Discussion
blankseplocked Tranquility server issues 2009.12.05
 
This thread is older than 90 days and has been locked due to inactivity.


 
Pages: first : previous : 1 [2] 3 4 5 6 7 8 9 ... : last (10)

Author Topic

Enkilil
Minmatar
Thirteen Ninety Three
Posted - 2009.12.05 21:54:00 - [31]
 

Originally by: Destination SkillQueue
Have you tried clearing the cache?


Every time you clear your in-game cache, someone at CCP finds the sexiest ship in your inventory, then paints it shiny butt-ugly camouflage... and then kills a puppy.

You know this right?

K Leb
Prism Xs Wet Dream
Posted - 2009.12.05 21:54:00 - [32]
 

Originally by: DiaBlo UK
any info on finding why it went down?


Yes I managed to get the logs!!!
Here they are:





















































See there Arrow is the problem

coolzero
Gallente
Posted - 2009.12.05 21:54:00 - [33]
 

since my other topic was locked(and killed by CONCORD :D )

well i learned from my former mmo a rule thats just as valid as the eve number one rule "dont fly a ship that you can't affort to loose" in asherons call 1 rule number one was, "dont play on patchday(or at least be very carefull and stay away from risky stuff for a few days".

we might as well extend that for eve online :D

TraderJade
Caldari
Secure Production Research and Trading
Posted - 2009.12.05 21:55:00 - [34]
 

5.. 4... 3... 2... 1... loop...

\o/

Stratego
Ad Infernum
Posted - 2009.12.05 21:55:00 - [35]
 

Edited by: Stratego on 05/12/2009 21:55:57
I think we are experiencing hamster related issues here, the wheel seems to have some straw jammed into it making it unable to spin properly.

Borris Bieh
Posted - 2009.12.05 21:55:00 - [36]
 

O seconds is taking quite long, get your act together CCP

Kerfira
Kerfira Corp
Posted - 2009.12.05 21:55:00 - [37]
 

Originally by: CCP Wrangler
The following is from CCP Valar, who posted below:

Hi everyone.

I'm Valar, the senior virtual world database administrator for EVE Online.

I'd like to start by offering sincere apologies for the outage tonight. At first we believed we had a network problem, but it quickly became clear that it was the database that was the actual issue. I seem to have not communicated it properly to the community team that there was not a network problem, so they continued talking about those in this thread and that was a mistake on my part.

The problem we had is not connected to the Dominion expansion. It is actually exactly the same problem as caused the crash we had last Sunday at 23:49, before the deployment of the expansion. This is a hard crash in the SQL Server engine and the SQL Server does not fail over automatically after the crash, so our high availability system does not work in this case.
We have a high priority case open with Microsoft and they have escalated it to the SQL Server development team and they are looking into the problem for us.

For the people that were wondering about our backup servers and redundancy. We do have a standby SQL Server that is an exact copy of our main one, in a shared storage failover configuration. If one fails, the other one should take over. The failover is not seamless and in the past it has always crashed EVE.

The game simulation is run on a cluster of machines, 20 CPUs for proxies and over 200 for solarsystem simulation.
We have some machines not running any solarsystems, so if one machine goes down, the solarsystem is mapped to another machine. All client connections to the systems are lost while the system is remapped.
Node deaths in EVE are very rare nowadays so this does not affect a lot of people. Most disconnects are due to external factors, like ISP peering problems.
----
Virtual World Database Administrator
Operations department
CCP Games

Update: We have now stopped throttling logins.

Update: Tranquility is now up, but logins to the server are being throttled due to the issues we are experiencing.

Update: The server is now expected to come up at 22:20 GMT/UTC.

We are bringing the server back up after experiencing network issues. The server is estimated to be up at 21:50 GMT/UTC.



Think not Laughing

Czuuk
Minmatar
Intrastella Productions Ltd
Posted - 2009.12.05 21:55:00 - [38]
 

Originally by: DiaBlo UK
any info on finding why it went down?


49,733 players online. Authentication servers crashed.

Veldspar Vinnie
Tactical Nuclear Penguin's
space weaponry and trade
Posted - 2009.12.05 21:55:00 - [39]
 

yay! its the 54321 loop

Bethan Aelesta
Caldari
Caldari Provisions
Posted - 2009.12.05 21:56:00 - [40]
 

Edited by: Bethan Aelesta on 05/12/2009 21:56:25
failure

silent255
Posted - 2009.12.05 21:56:00 - [41]
 

4, 3, 2, 1, rinse, repeat, unknown.

Spc One
Gallente
Posted - 2009.12.05 21:56:00 - [42]
 

Same here.
It looped 5 times and now it's says Unknown.

Lord Mu'ppet
Posted - 2009.12.05 21:56:00 - [43]
 

and its gone ...again

Steve Celeste
Overdogs
Posted - 2009.12.05 21:56:00 - [44]
 

Edited by: Steve Celeste on 05/12/2009 21:57:47
FAIL

Abrazzar
Posted - 2009.12.05 21:56:00 - [45]
 

22:20 now.

AS LordASB
Posted - 2009.12.05 21:56:00 - [46]
 

Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong.


CMLabrat01
Posted - 2009.12.05 21:57:00 - [47]
 

Originally by: Ocih

You are useless


Easy to insult people on the internet isn't it. Go on, insult more people it will make you feel very superior.

Arec Bardwin
Posted - 2009.12.05 21:57:00 - [48]
 

Originally by: coolzero
"dont play on patchweek(or at least be very carefull and stay away from risky stuff for a few weeks".

fixed

Cutter Isaacson
Minmatar
Spycotics
Posted - 2009.12.05 21:57:00 - [49]
 

I love patch times with CCP Very Happy keep working hard people, not too shabby so far!!

Lost Hamster
Hamster Holding Corp
Posted - 2009.12.05 21:57:00 - [50]
 

Originally by: CCP Wrangler
We are bringing the server back up after experiencing network issues.

Do I guess right that there was a network interrupt between the SQL server and the sol nodes? Rolling Eyes

Ivan Ward
Wildly Inappropriate
Goonswarm Federation
Posted - 2009.12.05 21:57:00 - [51]
 

Originally by: Stratego
Edited by: Stratego on 05/12/2009 21:55:57
I think we are experiencing hamster related issues here, the wheel seems to have some straw jammed into it making it unable to spin properly.


One of the hamsters my daughter have escaped from the cage last night. We just found it and put it back.

I have to go and make shure it was the correct one.

Heijin Daido
Posted - 2009.12.05 21:57:00 - [52]
 

22.20 now?!!? jesus christ!! hurry the **** up CCP.

Garia666
Amarr
T.H.U.G L.I.F.E
Xenon-Empire
Posted - 2009.12.05 21:57:00 - [53]
 

comon ccp..we pay good money to play this game.. this is more like the early days...

Captian Conrad
Minmatar
Empyrean Warriors
Posted - 2009.12.05 21:58:00 - [54]
 

Originally by: Borris Bieh
O seconds is taking quite long, get your act together CCP


Sorry CCP is experencing a time flux....please wait 5mins YARRRR!!

Lord Xanthoh
Posted - 2009.12.05 21:58:00 - [55]
 

Edited by: Lord Xanthoh on 05/12/2009 21:59:58
Originally by: coolzero
since my other topic was locked(and killed by CONCORD :D )

well i learned from my former mmo a rule thats just as valid as the eve number one rule "dont fly a ship that you can't affort to loose" in asherons call 1 rule number one was, "dont play on patchday(or at least be very carefull and stay away from risky stuff for a few days".

we might as well extend that for eve online :D


nvm...

HotWitch
Posted - 2009.12.05 21:58:00 - [56]
 

Edited by: HotWitch on 05/12/2009 21:58:24
Well. in the middle of WC 4 server dropped on me... hope i dont lose my ship

Also is past 21.50 and server still down.

Scorpius Scar
Amarr
Imperial Academy
Posted - 2009.12.05 21:58:00 - [57]
 

Thats what you get for telling everyone to login at the same friggin time...

Aurorae Andromedae
Posted - 2009.12.05 21:58:00 - [58]
 

CCP's ISP broke down? Shocked

JSkywalker
Brotherhood of Wolves
Posted - 2009.12.05 21:58:00 - [59]
 

Originally by: Abrazzar
22:20 now.


you was 4 minutes early....

Bish Ounen
Gallente
Best Path Inc.
Cult of War
Posted - 2009.12.05 21:58:00 - [60]
 

Starting up...(289 sec.)


Hmmmm


Pages: first : previous : 1 [2] 3 4 5 6 7 8 9 ... : last (10)

This thread is older than 90 days and has been locked due to inactivity.


 


The new forums are live

Please adjust your bookmarks to https://forums.eveonline.com

These forums are archived and read-only