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CCP Zymurgist


Gallente
C C P
Posted - 2009.06.28 16:02:00 - [1]
 

Below is a list of important information regarding development, test servers, bug reporting, etc.

Also included are links to threads that may be of interest to players wanting to make use of the test servers.

Daily scheduled DT from 5-7 GMT (there might be unscheduled ones too).
___________________________________

Current Singularity mirror:
Date when the copy was made: August 3rd, 2011
Date when the mirror was deployed: August 9th, 2011

How do I get on Sisi?.

What does the Sisi status mean? (Props to NightmareX)

  • Status: Incompatible (Release / Version): You don't have the correct version installed and you need to get a patch. Sometimes there are no public patches when we test stuff in private.


  • Status: Unknown: That means that Sisi is down or it can also mean that your firewall is blocking the ExeFile.exe so you don't get access to the internet via the EVE client with that file running or something else with either your connection in general or on the way through the internet.


  • Status: Not accepting connections: The server is running but only employees and the BH can access it for testing.


SISI - Server Status is very useful to see the status and get patches.

Patches for Sisi

___________________________________

Need to know how to connect to Singularity?
Follow this link...

** How to: Connect to Singularity server
___________________________________

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Important threads:

  • Must Read! Test Server Bans and Rules.
    Rules of conduct on the test servers. Please be sure to read and understand these rules before logging onto the test servers. Failure to adhere to these rules can result in the loss of access to the test servers.

  • Current Patchlog
    Patch notes from test patches on changes and fixes.

  • Test Server Patch List
    Singularity - Test server: for new features/changes.

    A list of all the patches you should need to update a client for the test server. Please remember to do this on a *copy* of your live server installation, rather than over your main install.

  • Information about the 'Test' and 'Development' Servers

  • How to submit a Bugreport.

  • How the bugs site works.
    A brief outline of how the bugs site works, what happens to your bug reports after you submit them, and what information is now at your fingertips about those bug reports.


CCP Zymurgist


Gallente
C C P
Posted - 2009.06.28 16:03:00 - [2]
 

Suggested reading:


In game channels:

  • SINGULARITY - This is the official in game channel for the test server.


  • MOVEME - Join this channel to request moves to 6-CZ49, the test hub for combat. Please note that devs/BH's are not available all the time to move you. If there is nobody in the channel who can move you please make your own way towards 6-CZ49.


Out of game channels:

  • #eve-chaos on the Coldfront IRC server - this is the official public IRC channel for the test server. Devs and bug hunters are present in this channel, should you have any questions or issues regarding the test server. Please keep the discussion on topic.


  • This forum - here you can find discussions about the test server, information about upcoming features and fixes and can also request assistance. Please note that all feature requests and game-related suggestions should be posted in the Features and Ideas forum.

CCP Zymurgist


Gallente
C C P
Posted - 2009.06.28 16:04:00 - [3]
 

Servers of EVE:
  • Tranquility (Live,TQ): This server is the 'real' world of EVE. All players use this server

  • Singularity (Test): Public test server. It runs the next patch candidate. Currently player accounts and ISD have access to this server.

  • Duality (Test): Event test server. This server is used for public events like special play-tests and mass-tests. Player accounts can only access the server during these events.



Customer support on Singularity

Access to the Singularity server is a bonus and as such CCP does not extend customer support for the test server. The game masters are only dealing with petitions filed on, and related to, the Tranquility server. Please do not file petitions on Singularity as they will not be dealt with.

There are several threads you can post in for specific issues, such as account reactivation or loss of skill points through podding (they are linked in the first post of this thread). However, please note that CCP is not obligated to offer support in these cases and we will help you within the limits of our available *free* time.

For other issues, such as reporting test server rule breaks, please contact a bug hunter and they will pass on the information to us. Try not to EVE-mail the devs directly or create new threads in the Game Development forums unless there is a serious issue that prevents players from efficiently testing the game features (uber-pimp ship setups are not considered "game features").

Thank you for your understanding.

Combat testing on the Singularity server

The purpose of SiSi is to provide people with an environment on a similar structure to the TQ main player server. There are Simple rules relating to combat and they must be observed:

Combat is by mutual consent only. Since the main purpose of the server is testing, attacking people who may be attempting to test something specific, trying to reproduce a bug or merely minding their own business is not allowed.

Absolutely no pod killing without mutual consent. Although SiSi is updated with new character data from Tranquility, being pod killed may result in the inability for someone to continue testing effectively.

CCP Zymurgist


Gallente
C C P
Posted - 2009.06.28 16:06:00 - [4]
 

Here is a FAQ on the Singularity Mirrors:

Q: What is a mirror?
A: A mirror is a copy of the database that is running on the Tranquility server. It includes account and character information, such as skills, assets, implants etc, as well as any other database information, such as contracts, outposts etc.

Q: What is it good for?
A: A mirror is used by both CCP's QA department and EVE players to conduct testing in an environment as close to the live environment as possible. This means that alterations to the mirror are kept to a minimum.

Q: When is a new mirror deployed on Singularity?
A: When the testing cycle requires a clean dataqbase copy. This usually happens prior to the release of patches and expansions, so that testers and players can run tests in an environment closest to what the live server would look like after the patch release. Another case when a fresh mirror is required is when major gameplay changes need to be playtested by a large number of users.

Q: How is a mirror made?
A: First, a copy of the Tranquility database is made by CCP's Operations department. This copy is then moved on the Singularity network, where QA Deployment will start customizing it for use on the test server (see below). The copying operation takes about 7 hours.

Q: How is a mirror on Singularity different from TQ?
A: The main differences are that all starbases are removed and moon mineral resources are scrambled, to prevent scouting on the test server of assets on the live server. Other differences and modifications are listed below:

* ETC accounts are edited so that they do not expire when the ETC payment runs out.
* All accounts are voice enabled.
* Agent memory is removed (standings and loyalty points).
* S&I jobs are removed (this is done in order to prevent starbase S&I jobs from being stuck when starbases are removed).
* The market is seeded so that all market items cost 100 ISK and are in plentiful supply. At least one station per constellation is market seeded like this.
* Other adjustments for our internal use.

This process can take at least half a day. The whole mirroring process can take up to 2 days.

CCP Zymurgist


Gallente
C C P
Posted - 2009.06.28 16:07:00 - [5]
 

Here is the FAQ on Account management and billing:

Q: If I do something on Singularity will that affect my TQ character/account?
A: No. From the moment the database copy is made, the Singularity and the TQ databases are completely separated and will not influence each other.

Q: Can I train a different skill on Singularity than on TQ?
A: Yes, definitely. The two databases are separated, so your character can develop a different set of skills on the test server. However, keep in mind that any progression on the test server will be reset with the next mirror.

Q: My account is active on TQ, but on Singularity is disabled. What do I do?
A: The most likely scenario is that you created or reactivated your account after the date on which the database copy was taken. For the first case, you will need to wait for the next mirror to be deployed on Singularity. For the second case, you can post here.

Q: I want to change my password on Singularity, how do I do that?
A: You cannot change your password on Singularity, the most you can do is contact me and ask me to change it for you. The account management and billing systems are connected to the TQ database ONLY, so any changes in the account management section of the EVE Online website will only affect your Tranquility account. Please note that your password will only be changed if you cannot otherwise log in into your account (see below).

I reset my password on Tranquility and it doesn't work on Singularity, what do I do?
A: If you can still remember your old password, try logging in on Singularity with that. If you can't remember your old password, contact me on IRC and I will change your password. More details in this thread.

Q: I bought a character on TQ, but it doesn't appear on my account on Singularity. What happened?
A: The character was most likely transfered between accounts after the current database copy was made. You will have to wait for the next mirror to be deployed on Singularity.

Q: Do I have to pay to log in onto Singularity?
A: No, as long as you have an active account on Tranquility; the test server is a free service, but please keep in mind that it may not be available at all times. The server will go down for daily downtimes, code updates and it may also be unavailable if closed in-house testing is being conducted by QA.

CCP Zymurgist


Gallente
C C P
Posted - 2009.06.28 16:12:00 - [6]
 

And now the post you have all been waiting for!

How to connect to Singularity

We have made a few adjustments to the login screen and removed the server drop down box.

To be able to connect to singularity you have to create a shortcut from the eve.exe file and add this to the target input in the shortcut :

For Singularity: /server:87.237.38.50 or /server:Singularity
For Duality: /server:87.237.38.60 or /server:Duality


This would then look something like this(different between client locations) :

"C:\Documents and Settings\user\Desktop\client\eve.exe" /server:

Here is a screenshot of the shortcut properties window:

Please visit your user settings to re-enable images.


---

Mac Hijack from Casqade

Mac:

1. Take a look at http://wiki.eveonline.com/en/wiki/Singularity#Macintosh
2. Enjoy


 

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