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This thread is older than 90 days and has been locked due to inactivity.


 
Author Topic

Ober Master
Posted - 2009.06.02 07:31:00 - [1]
 

i no see support by days/weeks.
i no see answers to petitions by days/weeks.
what for i pay to ccp?

SUPPORT!
ABSWER PLEASE TO MY EMAIL (2) AND PETITIONS (2) !
thank you!

SonoA
Gallente
Posted - 2009.06.02 09:38:00 - [2]
 

I am not sure IF you should e-mail CCP Support.

To my knowledge, the only way to submit an issue or report a bug is via a Petition or Bug report.
You may have overlooked, while checking the status of your petitions/bug-reports, the short comments GM's write in the petitions/bug-reports.

I can imagine that sometimes the workload is that high, that GM's just change the petition/bug-report status from 'open' to 'filtered' or 'Fixed', without writing an elaborate explanation.

May I suggest, you check your petitions/bug-reports, to see whether their status has changed and/or a CCP employee has left you a note, asking for additional information or telling you they are looking into it.
Good luck.

Skeggjold Tovil
Caldari
Posted - 2009.06.02 11:36:00 - [3]
 

Originally by: Ober Master
i no see support by days/weeks.
i no see answers to petitions by days/weeks.
what for i pay to ccp?

SUPPORT!
ABSWER PLEASE TO MY EMAIL (2) AND PETITIONS (2) !
thank you!
Exclamation days/weeks, you mean hours Question

In your post "[WTS] 15kk+ SP Mining char" of 16:33 May 31, you mention creating a petition for a failing credit card.

Less then 80 minutes later, you start complaining here, in that same post, about CCP (support) being asleep.

You are funny sir.

Patience is a Virtue.


Ober Master
Posted - 2009.06.02 12:27:00 - [4]
 

Edited by: Ober Master on 02/06/2009 12:27:54
it is NOT first time for a long waiting on petition.
support in sleep mode from 31.05.09, 21:04 ([email protected] email). no autoresponder, no hello, no good bye.
payment problems should to be resolved in hours, not in days.
ok?

Ober Master
Posted - 2009.06.02 12:29:00 - [5]
 

- doctor, i\m ignored.
- next!

Rordan D'Kherr
Amarr
Posted - 2009.06.02 12:46:00 - [6]
 

Wrong forum?

Sleepkevert
Amarr
Rionnag Alba
Triumvirate.
Posted - 2009.06.02 13:48:00 - [7]
 

How about opening ONE petition for your problem? Making another one isn't going to get the first one faster in the queue, but it's definately going to **** some people off at CCP. So they might just ignore them both. If you have the same tone in both petitions as you do in this post, I can't blaim them for ignoring them.

Oh and, you pay for server access Wink

Posting here isn't going to get it solved faster either. Because it's in the wrong forum and petition crew doesn't generally hang out on the forums (they are actually busy answering petitions Shocked).

But please, more tears, I need to keep my castle of awesomeness afloat.

CCP Mitnal


C C P
Posted - 2009.06.02 15:39:00 - [8]
 

Locked.

If you emailed [email protected] it would not work, the correct address is [email protected]


 

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