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CCP Soundwave


C C P Alliance
Posted - 2009.02.27 09:34:00 - [61]
 

Originally by: Simone denAdel
Originally by: CCP Soundwave
I just wanted to thank everyone for helping out. The data you guys have submitted so far would have taken us far longer to collect ourselves. We have started the process of going through everything, and without giving any specifics, I would say things are looking very good.

We may organize a big Faction Warfare fight night on Sisi that we can observe live in the near future, just to be 100% sure we have not missed anything. But right now we have logs that need to be read, and solutions to think up. Please bear with us as we are currently two weeks away from the biggest expansion in EVE history, which is obviously keeping us very busy.


Thanks Soundwave. I'm sure many of us would be up for a SiSi battle. In the meantime, the caldari PERVs have invited us to a fight for a lag solution next thursday on TQ and we will have logserver running.


Oooh, that's awesome. Could you guys post the time and place of this? We could do this instead of the Sisi battle, and I'd like to be sure we have devs watching.

Unfamed II
Caldari
NPC Corporation
Paisti Syndicate
Posted - 2009.02.27 11:22:00 - [62]
 

http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1009188 For some info, time might change, but day will be the one announced in this post.

Smog890
Minmatar
Blackwater USA Inc.
Against ALL Authorities
Posted - 2009.02.27 18:06:00 - [63]
 

Edited by: Smog890 on 27/02/2009 18:06:17
Originally by: CCP Soundwave
Originally by: Simone denAdel
Originally by: CCP Soundwave
I just wanted to thank everyone for helping out. The data you guys have submitted so far would have taken us far longer to collect ourselves. We have started the process of going through everything, and without giving any specifics, I would say things are looking very good.

We may organize a big Faction Warfare fight night on Sisi that we can observe live in the near future, just to be 100% sure we have not missed anything. But right now we have logs that need to be read, and solutions to think up. Please bear with us as we are currently two weeks away from the biggest expansion in EVE history, which is obviously keeping us very busy.


Thanks Soundwave. I'm sure many of us would be up for a SiSi battle. In the meantime, the caldari PERVs have invited us to a fight for a lag solution next thursday on TQ and we will have logserver running.


Oooh, that's awesome. Could you guys post the time and place of this? We could do this instead of the Sisi battle, and I'd like to be sure we have devs watching.



This is what I did last Saturday to get you some logs. I can do this again with Minmatar, Amarr this saturday (short notice) at 20:00 EVE time (or a time you will be in the office) or sunday. Let me know before then and we will do it again while you watch (or join if if you want).

Unfamed II
Caldari
NPC Corporation
Paisti Syndicate
Posted - 2009.02.27 23:21:00 - [64]
 

This is me going down: Linkage
Please watch in hi-res and fullscreen, and pay attention to chat versus. what happens on screen. Especially last 2 minutes or so.
Might give you an idea about whats going on.

The above vid. is obviously from enemy POV.

Raimo
Genos Occidere
HYDRA RELOADED
Posted - 2009.02.27 23:56:00 - [65]
 

Edited by: Raimo on 27/02/2009 23:56:06
Originally by: CCP Soundwave


3. Last but not least, click on "attach a screenshot or file" in the bottom of the page, and upload your logs. Then click "submit bug report".




How can I attach a 14MB log zip?



Smog890
Minmatar
Blackwater USA Inc.
Against ALL Authorities
Posted - 2009.02.28 02:21:00 - [66]
 

Originally by: Raimo
Edited by: Raimo on 27/02/2009 23:56:06
Originally by: CCP Soundwave


3. Last but not least, click on "attach a screenshot or file" in the bottom of the page, and upload your logs. Then click "submit bug report".




How can I attach a 14MB log zip?


Zip the file if it is still too big then upload it to a file hosting service that is free and put a link to the download in the bug report (that's what I had to do) mine was 80mb but like 4mb zipped. Can only upload 2mb.



Raimo
Genos Occidere
HYDRA RELOADED
Posted - 2009.02.28 06:38:00 - [67]
 

Originally by: Smog890
Originally by: Raimo
Edited by: Raimo on 27/02/2009 23:56:06
Originally by: CCP Soundwave


3. Last but not least, click on "attach a screenshot or file" in the bottom of the page, and upload your logs. Then click "submit bug report".




How can I attach a 14MB log zip?



Zip the file if it is still too big then upload it to a file hosting service that is free and put a link to the download in the bug report (that's what I had to do) mine was 80mb but like 4mb zipped. Can only upload 2mb.




Yeah I can do that as well. I guess I wanted to stealth whine for CCP to provide more bandwidth themselves, by default... After all, I'm taking my time to help them fix their product... Even as I lost a Domi to lag. :P

Raimo
Genos Occidere
HYDRA RELOADED
Posted - 2009.02.28 07:24:00 - [68]
 

Edited by: Raimo on 28/02/2009 11:03:00
I created a bug report of the 28.02.09 21:30 Tama/ Nourvukaiken gate lagfest. I hosted the logserver .zip myself as it was over 2MB. (That attachment size limit should definitely be upped IMO)

Edit: Bugreport ID 72329

evePreD
Kernel of War
Tau Ceti Federation
Posted - 2009.02.28 14:40:00 - [69]
 

What's about desynch caused by bump, after a massive cap jump ?
Sometimes you see you are bump or your friends are, in this case it's ok, but A LOT of times, you looks lime unbumped, but server side send you ships kilometers away from your skin in client side -> you can be desynch from 5-6km to 30-40km

This desynch is confirmed when you try to launch drone -> juste after the launch, your drones are XX km away from you

Do you need repport for that ?

Niji Cura
Posted - 2009.02.28 20:02:00 - [70]
 

Edited by: Niji Cura on 28/02/2009 20:18:48
Bug Report #72468. Enjoy 80 megs of data.

Katarin Savage
Gallente
azinko
Posted - 2009.03.01 11:25:00 - [71]
 

Originally by: gordon cain
Does this involve gun lag in fleet fight also? Or only when Faction warfare is around?

G


It's not just FW or combat that causes massive lag problems but taking my PC133 P4 (1 gb ram, 512 MB nvidia 6200 et al) into Jita takes me half-an-hour to dock at station so I'd use that solar system as the basic default target for fixing...

I've had to close eve radio chat, and my other chat boxes, and the ship overview and everything else just to get the lag from perimeter into Jita down, b4 I even dock at Jita IV - moon 4 - caldari navy assembly plant!!!

So if we had a fight in Jita, it would prolly take two hours just to ctrl+click a target!!! Fix the lock-ups and other **** that stops me going into Jita too often b4 u fix anything else pls!!!

It just so happens I have to leave and return to Jita l8r 2day so I'll boot up ur logserver prog and give u a bug report thingy soon after dt 2day so stay tuned... assuming ofc, someone at ccpo reads this posting 2day...
lol

kat savage,
Direkta Kommand, azinko korp (aznk)

Katarin Savage
Gallente
azinko
Posted - 2009.03.01 12:28:00 - [72]
 

Originally by: CCP Soundwave
Originally by: Simone denAdel
Originally by: CCP Soundwave
I just wanted to thank everyone for helping out. The data you guys have submitted so far would have taken us far longer to collect ourselves. We have started the process of going through everything, and without giving any specifics, I would say things are looking very good.


I've got some ideas I'd like to pass onto u guys, if u dont mind a newbie eve player (3 mths or so) teaching u guys a thing or two...

1) ru using a PC133 ram-based PC (like mine) to test ur theories for fixing the client? I have no choice but keep this system as my gaming machine and it forms a nice test bed for my projects as windows XP pro sp3 and regularily ug via windows update and so on. This spec PC is also good for u because u maximise the availability to gamers who, like me, have a low income and will not be put off by the hi spec required of other games like Crysis and so on.
But the lag and 'screen freezes' I experience all the time in eve online is a real drag for me and I am certain I have lost several ships and their cargoes as a direct result of game lag, so improving the game's spec for players like me on the minimum spec would greatly improve the player's performance in-game, esp if we also enjoy eve radio chat and chatting in game and all the other things we do in eve online...
2) can u put local chat, eve radio chat and similar hi volume chat boxes into their own protected ram sectors, like windows does with it's software? eve radio chat is one of the biggest lag problems and this is the main cause of 'freezing' for me despite my virgin broadband connexion, as it updates really frequently...
2a) same with the pilot's overview panel and other stuff that goes on within eve, eg seperate memory sectors for each of the various processes the eve client uses?
3) why can't we switch off those glorious astronomical backgrounds of nebula clouds and other extraneous background grafical details that we, the clients, don't really need once we get over the initial 'wow' factor of the glorious grafix?
3a) While initially, as a complete beginner, these nebula clouds do look spectacular, in the heat of battle they are not really essential are they? In Homeworld: cataclysm we could use a purely tactical arena, where the background was just blackness and the spare grafical memeory was used to display tactical data, such as ships and asteroid fields and lots of relevent details such as range-to-target and so on, whereas, those 'glorious' nebulas are grafix hogs and not really authentic or necessary for pure armchair generals like me and others on low spec machines, which at the end of the day, is what most of these games are about - the tactix and strategies we use to crush our enemies!!!
I would rather seriously sacrifice grafic details to present a more 'pure' combat orientated view of eve than see those often very pretty backgrounds in eve, especially when I know just how much memory those pretty pictures take up in my PC133 ram space!!!
while I understand eve is in direct hardcore competition with other MMO's games like WoW (argh, spit!) and the new Star Wars MMO for example, and other games like Crysis, CoD IV and so on, there is also a need to encourage low spec players like me to stay and as combat is the whole premise of eve (I build ships simply to replace the losses I have suffered, eg a 90 mil Navy Vexor as performance-based as possible and having the capability to 'strip' eve down to the barest grafical details, to help players like me, would be greatly worth the 120 a year minimum subs I expect to pay; on top of the basic costs of being online in the first place...
When I say 'strip down' these grafical details, I mean stripped down to the simplest basics like ships, drones, range-to-target etc and so on r more important than pretty screenshots's, so slash and burn guys and u'll make me a happy bunny girl!!!
all the best
kat@azinko

Smog890
Minmatar
Blackwater USA Inc.
Against ALL Authorities
Posted - 2009.03.01 23:42:00 - [73]
 

yet another loss for minmatar due to lag, set in right as fight started YAY

http://www.amarr-empire.net/killboard/?a=kill_related&kll_id=37147

Please fix or add something to our systems PLEASE until you have a good fix to boost our server performace.

Derus Grobb
Minmatar
Selectus Pravus Lupus
Transmission Lost
Posted - 2009.03.04 00:13:00 - [74]
 

Soundwave, could you clarify are you still looking for more of these logs or do you think you have nailed the problem?

The whole Tribal Liberation Force is desperate for a lag cure! Just had another disasterfight...

Allen Ramses
Caldari
Zombicidal Mania
Posted - 2009.03.04 00:54:00 - [75]
 

I, too, would like to know. Have you found out that it has to do with all those dropped and unordered packets? If that isn't it, are you even semi halfway close to finding the general direction you would be looking in if the client was at fault?

CCP Soundwave


C C P Alliance
Posted - 2009.03.04 13:49:00 - [76]
 

Originally by: Derus Grobb
Soundwave, could you clarify are you still looking for more of these logs or do you think you have nailed the problem?

The whole Tribal Liberation Force is desperate for a lag cure! Just had another disasterfight...


We will be watching the big fleet battle arranged for tomorrow. After that, I will take down the threads, and unless we need more help from the community, do whatever need to be done internally to fix this.

Katarin Savage
Gallente
azinko
Posted - 2009.03.05 12:05:00 - [77]
 

Originally by: CCP Soundwave


We will be watching the big fleet battle arranged for tomorrow. After that, I will take down the threads, and unless we need more help from the community, do whatever need to be done internally to fix this.


Don't take this thread down buddy, as it looks like a useful background blog for the issues of lag and stuff we face and (modestly), my comments would be useful too for other ppl like me playing eve on low spec machines!!!
don't u have archival space?
kat@azinko

Drykor
Minmatar
Aperture Harmonics
K162
Posted - 2009.03.05 19:55:00 - [78]
 

Edited by: Drykor on 05/03/2009 20:01:04
Well my log from that stuff is 30 mb, hope it will actually upload.

Edit: ok 3.5 mb zipped on best compression.

Vaerah Vahrokha
Minmatar
Vahrokh Consulting
Posted - 2009.03.05 19:56:00 - [79]
 

Few minutes ago I got shot down in Old Man Star without being able to do but watch a slideshow. The FPS counter said 58 frames per second despite the dozens of ships but all was stalled.

The logs? The log server crashed Crying or Very sad

Antoine Lefevre
Genos Occidere
Posted - 2009.03.05 19:57:00 - [80]
 

2MB limit on uploads. My logs 5MB zipped. Sad

CCP Soundwave


C C P Alliance
Posted - 2009.03.05 20:09:00 - [81]
 

Email to lagfest09@gmail.com please :)

CCP Soundwave


C C P Alliance
Posted - 2009.03.06 10:14:00 - [82]
 

I would like to thank everyone who has helped us with this issue. We are going to wrap up Apocrypha, and then we can hopefully announce a fix soon afterwards.


Lebastor
Minmatar
Hidden Agenda
Posted - 2009.03.16 16:03:00 - [83]
 

Any word on the fix now that Apocrypha is wrapped up? Soon(tm), eh?

Heinz Kraessler
Kraesslers Coyotes
Posted - 2009.03.17 12:36:00 - [84]
 

More and more corps and players are leaving the FW theatre. Can you give us an ETA please. Would like to know if its worth to stay in FW and endure the lag for a short amount of time any longer.

Serj Darek
Posted - 2009.05.04 22:14:00 - [85]
 

Any ETA on how the work is progressing? Based on the earlier comments it seems faction warfare was going to be looked at first, then hopefully null-sec battles.



Serj

Chris Fierce
Caldari
NoD Imperium
Posted - 2009.05.12 13:31:00 - [86]
 

Just a bump.

Caldari/Gallente FW areas are still having problems.

Galeon89
Posted - 2009.05.16 23:27:00 - [87]
 

Just a thought on overall lag. In case off heavy lag would it be possible to make a info-cue where info from the server that is more essential than other info will be send first.

I mean the cosmetic stuff is nice but not as important as the info about me being warp-scrambled. I rather have graphic glitches in intense combat then not being able to dock when im in a pod.

Jade Constantine
Gallente
Jericho Fraction
The Star Fraction
Posted - 2009.06.14 19:32:00 - [88]
 

http://www.jericho-fraction.net/killboard/?a=kill_related&kll_id=11586

Lost this ship in a gate fight in Auga system on the Amamake gate. Was preloaded and had the ability to move and target. I selected the primary target for our group and ordered the engagement and the game immediately froze. Not lagged, not slow - just a screen freeze. Other people in our gang reported the same on ventrillo.

2mins later I woke up in Kamela in a new clone having lost the ship and clone with absolutely no way to do anything.

This was a 45 man fight that completely stopped the client functioning.

This is pretty unacceptable lag for such a small scale of engagement.

I've petitioned the ship loss so you should be able to use that as reference for lag tracing.

Chris Fierce
Caldari
NoD Imperium
Posted - 2009.06.14 21:16:00 - [89]
 

Its been over 6 months since these issues were pointed out to CCP that whatever "upgrades" to the game play that Quantum Rise brought to us failed to work for Low sec battles.

The fleet that has the grid loaded first seems to always come out on top in respect to having less lag and desync, but even that isnt always right.

Many ideas were passed onto CCP by Faction war players like having one system for each faction permanently on a reinforced node etc but it never got a reply.

The final answer seems to be that Empire ( apart from Jita ) and Low-sec = low priority.


Picado Pitviper
Posted - 2009.06.18 13:11:00 - [90]
 

Originally by: CCP Soundwave
I would like to thank everyone who has helped us with this issue. We are going to wrap up Apocrypha, and then we can hopefully announce a fix soon afterwards.




So 3 months later after CCP Soundwave's last post and still no fix or update to the lag issues in FW.

Come on CCP.... please fix as lag/desync's in FW fleet battles makes the game unplayable.


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