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CCP Pete

Posted - 2007.12.06 06:19:00 - [1]
 

Please do not reboot your computer without reading this information and determining if your system might be affected.

(Note that Windows Vista is not affected)

- READ THIS FIRST -


If you are only using the Classic client or installed the Premium client using the full Premium installer than you are not affected.

If you upgraded from the Classic client to the Premium client, using the content upgrade, then please read on.

Check the root directory of your hard drive and see if you have a boot.ini file, if so then you are not affected. The file is normally hidden so you need to click Tools : Folder Options : View and select "Show hidden files and folders" and uncheck "Hide protected operating system files" to be able to see it.

You can also check for the presence of this file by clicking Start : Control Panel : System : Advanced : Startup and Recovery : Settings (third button down). Windows will alert you if the boot.ini file is missing.

If there is no file then please read the following articles:

Microsoft Articles
Contents of a sample boot.ini:
Quote:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Professional Edition" /fastdetect

More information can also be found here.

We are working on a solution for this and will have more information as soon as it's ready.

*** New Info @ 0800 *** Read this post for an alternative way of replacing boot.ini. - Mindstar

We apologise for this and are working as best we can to find a solution.

Sharkbait
Eve Online Development Team

Kittamaru
Gallente
Northstar Cabal
R.A.G.E
Posted - 2007.12.06 06:37:00 - [2]
 

- Removed as It was not true and could cause confusion on the issue. - CCP Lingorm

Flaming Lemming
Caldari
Puppeteer Press
Posted - 2007.12.06 06:38:00 - [3]
 

Add this to the motd, and spam it ingame too, make sure people know to fix this problem

Voogru
Gallente
Massive Damage
We Are John Galt
Posted - 2007.12.06 06:38:00 - [4]
 

Originally by: Kittamaru
JUST AN UPDATE:

Windows XP Service Pack 2 is apparently IMMUNE to this bug... I have tested this, so have my corpmates. If you have Win XP SP 2 (and you SHOULD) you should be just fine!


Nope.

I'm Windows XP Pro SP2 and my boot.ini was obliberated.

TheDevilsJury
GoonFleet
GoonSwarm
Posted - 2007.12.06 06:39:00 - [5]
 

Originally by: Kittamaru
JUST AN UPDATE:

Windows XP Service Pack 2 is apparently IMMUNE to this bug... I have tested this, so have my corpmates. If you have Win XP SP 2 (and you SHOULD) you should be just fine!


I can confirm that this is not true. The bug affects all versions of XP.

Krows
Caldari
Resource Reallocators Incorporated
Posted - 2007.12.06 06:39:00 - [6]
 

Originally by: Kittamaru
JUST AN UPDATE:

Windows XP Service Pack 2 is apparently IMMUNE to this bug... I have tested this, so have my corpmates. If you have Win XP SP 2 (and you SHOULD) you should be just fine!


Not true, I have SP2 and my boot.ini was missing. Thank god I checked vent before I turned the computer off tonight or else I'd have lost all my illicit documents.

Admiral Pelleon
White Shadow Imperium
Posted - 2007.12.06 06:39:00 - [7]
 

64-bit works.

Epic lolz.

Pepperami
Rionnag Alba
Northern Coalition.
Posted - 2007.12.06 06:41:00 - [8]
 

Originally by: Kittamaru
JUST AN UPDATE:

Windows XP Service Pack 2 is apparently IMMUNE to this bug... I have tested this, so have my corpmates. If you have Win XP SP 2 (and you SHOULD) you should be just fine!


I have sp2 and it effected me, are you sure you weren't installing the full client or something?

nonamenoname
Posted - 2007.12.06 06:42:00 - [9]
 

Originally by: Kittamaru
JUST AN UPDATE:

Windows XP Service Pack 2 is apparently IMMUNE to this bug... I have tested this, so have my corpmates. If you have Win XP SP 2 (and you SHOULD) you should be just fine!


Are you guys running Media Center Edition? I'm running that and I've been immune.

VossKarr
Caldari
The 6th Directorate
Posted - 2007.12.06 06:43:00 - [10]
 

I find this an easier suggestion:

Quote:
If you installed the premium patch and didnt reboot yet there's an easy fix.
1. Locate your "boot.ini.backup" file in C:\WINDOWS\pss .
2. Copy it to your desktop.
3. Delete the ".backup" extension so teh file is named "boot.ini"
4. Copy your brand new shiny boot.ini to your root directory. (in most cases c:\)

Typo91
Posted - 2007.12.06 06:48:00 - [11]
 

if your primary boot is raid array and your computer doesn't have floody or CD-ROM like me then you are really puckkerd.

I am working on a USB boot XP recovery now.

Tyrantus
Posted - 2007.12.06 06:55:00 - [12]
 

Shocked Whoa. I'm glad I decided to delete the old client and download the full premium and start from scratch!

Eevul Rabbite
Universal Securities
Pirate Coalition
Posted - 2007.12.06 06:56:00 - [13]
 

Edited by: Eevul Rabbite on 06/12/2007 07:04:01
Edited by: Eevul Rabbite on 06/12/2007 06:57:54
Originally by: Kittamaru
JUST AN UPDATE:

Windows XP Service Pack 2 is apparently IMMUNE to this bug... I have tested this, so have my corpmates. If you have Win XP SP 2 (and you SHOULD) you should be just fine!


As others have already said, this is NOT TRUE. All versions of NT/2k/XP/2003 are affected. However, you're "immune" to this bug if you have EVE installed on a different drive/partition than the system.

Vorge
Caldari
Astropolitan Front
Posted - 2007.12.06 06:57:00 - [14]
 

I read the sticky about the safe way to install EVE to avoid the boot.ini deletion, however I'm confused on specifically which way it is.

Do I download "Classic Graphics Content" and then download "Upgrade from Classic to Premium" or do I just download "Premium Graphics Content" ????

plz help

Mortania
Minmatar
No Compromise
Gentlemen's Agreement
Posted - 2007.12.06 06:57:00 - [15]
 

I did a cursory search through the thread and didn't find this mentioned, so here goes...

If you have SATA hard drives, your XP CD (or 98 bootdisk) will NOT recognize the hard drive until you go into the bios and turn off AHCI mode for the SATA configuration.

Then you can follow the MS instructions on how to rebuild your boot.ini with bootcfg.

After you're finished with the CD you can go back into your bios and re-enable the ACHI mode.

RisenPhoenix
Shadowyn Corp.
Posted - 2007.12.06 06:58:00 - [16]
 

Shoop CCP you really messed up this time thank god I never restart my computer if I did I would be canceling my subscription over your virus patch ruining my compy

Lazarann
Ideal Machine
Posted - 2007.12.06 07:00:00 - [17]
 

For the record, I DON'T have a boot.ini file and rebooted fine...no idea why, but it worksed. Still plan on fixing it though.

ThunderGodThor
KIA Corporation
RAZOR Alliance
Posted - 2007.12.06 07:01:00 - [18]
 

- Removed as it was false information - CCP Lingorm

Stoned Celt
Bloodnok Technologies
Posted - 2007.12.06 07:02:00 - [19]
 

Mine gave the boot.ini error message and then used a boot.ini it had apparently saved in the windows directory...

Glad it did, otherwise I would have been buggered, sitting here wondering wtf had happened. Very Happy

Vandalias
Posted - 2007.12.06 07:04:00 - [20]
 

Edited by: Vandalias on 06/12/2007 07:10:53

System Restore worked for me in XP.

Go to Start -> Programs -> Accessories -> System Tools -> System Restore

From there select a restore point prior to applying the Trinity path. Note however that this will most likely kill you EVE installation thus requiring a download of the full client, but it should at least fix the boot.ini problem. This may also delete other files created/updated between the last restore point and now so it may not be the best option.

For the record, installing the full version of the premium graphics client (EVE_premium_Setup_45017.exe) did not delete my boot.ini file while applying the premium graphics patch from the classic client did.

Thundercat Doom
Minmatar
Native Freshfood
Posted - 2007.12.06 07:06:00 - [21]
 

Edited by: Thundercat Doom on 06/12/2007 07:06:56
They really effed up this time. Hopefully those who didnt know about this can get their computers going without any problems. I really hope CCP has a reimbursement plan for those who needed to take their computer in for service to get it working properly again. I will lose alot of respect for CCP if they don't reimburse those who might be affected and had to pay to get their computers fixed.

hydraSlav
Synergy Evolved
Posted - 2007.12.06 07:06:00 - [22]
 

You only get this problem when you've installed EvE on your C: drive

Who in the right state of mind runs games off the system partition anyways?

Tiberius Xavier
Rage of Inferno
Burning Ambition
Posted - 2007.12.06 07:06:00 - [23]
 


  • Start notepad (from accessories)

  • Open the file C:\boot.ini

  • If this file is not empty, then STOP!

  • If you have Windows XP Pro, type:

    [boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

    else, if you have Windows XP Home, type:

    [boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home" /fastdetect

  • If your OS partition (C Drive) is not the first disk, first parttion, then adjust the disk, rdisk, partition accordingly (see end of post)

  • Save that as C:\boot.ini

  • Change the properties of this file (right-click and select properties) and set 'read-only' and 'hidden' (may net be necessary, but I like to keep it read-only and hidden)

  • Run the command (Start Menu->Run) msconfig

  • Switch to the BOOT.INI tab, and click the button 'Check All Boot Paths'. If this works, you should be able to reboot safely.



I was concerned about RAID, however, I believe that the RAID driver is loaded prior to this BOOT.INI being read, and that the RAID array will be viewed as a logical device. I run RAID-0 Raptors, and this solution works for me.

If you don't know which version of windows you are running:

  • Open the start menu

  • Right-click My Computer

  • Select Properties and the screen that comes should say in plain English.



If you don't know your partition, then best way to make sure you select the right drive in XP is to start diskmgmt.msc and see which partition is your 'C' drive.

  • Type in diskmgmt.msc <enter>

  • A new window titled 'Disk Management' and see which drive/partition it is under. Most likely, this is the first disk, first partition or multi(0)disk(0)rdisk(0)partition(1) in MSFT speak. If it is the second partition, then put '2'. This is a 1 based count (perhaps because the MBR is 0?)




Haakelen
Gallente
The Scope
Posted - 2007.12.06 07:06:00 - [24]
 

Originally by: Lazarann
For the record, I DON'T have a boot.ini file and rebooted fine...no idea why, but it worksed. Still plan on fixing it though.


Same. Replaced the boot.ini and it's working fine now.

Androminus Prime
Posted - 2007.12.06 07:07:00 - [25]
 

thank you for finally issuing an official statement CCP

TheDevilsJury
GoonFleet
GoonSwarm
Posted - 2007.12.06 07:09:00 - [26]
 

There's an error in your Player News Center announcement. In step 6 of the instructions on how to replace boot.ini, typing "C:\" doesn't work to change your directory. You must type "cd c:\" instead.

CCP Lingorm


C C P
Posted - 2007.12.06 07:09:00 - [27]
 

OK to make things Clearer follow the following steps.

ASSUME THAT YOU HAVE BEEN EFFECTED BY THIS.

Now answer the following Questions.

Am I running Windows Vista? Yes - I am not affected.
Am I running Linux or OSX(Mac)? Yes - I am not affected.

Am I running Classic Client? Yes - I am not affected.
Did I install from the Premium Full Installer? Yes - I am not affected.

Is my copy of EVE is on a different Drive (for example d:\) to Windows (for example c:\)? Yes - I am not affected.

I answered NO to all of the above. What do I do now?

Please see the First Post in this thread for instructions. It will be updated with all instructions to solve this problem.

Lazarann
Ideal Machine
Posted - 2007.12.06 07:11:00 - [28]
 

Edited by: Lazarann on 06/12/2007 07:11:08
Can you take the backup file (boot.ini.backup in C:\Windows\pss) and rename it to boot.ini, put it in C:\ and have that work fine?

Knight Stalker
Caldari
AirHawk Alliance
Rule of Three
Posted - 2007.12.06 07:11:00 - [29]
 

Edited by: Knight Stalker on 06/12/2007 07:13:44
Originally by: ThunderGodThor
Using the full Preimum client installer is NOT safe.
As posted here.


Stop with the misinformation please, the full installer IS indeed safe and does not delete the boot.ini

Either you
1. Didn't install the file you thought you did
2. Didn't go into the folder options and enable the boot.ini and other system files as visible. If you didn't do this, you won't see it.

Not meaning to be insulting or anything, but I suspect number 2 might have been what you experienced.

Quote:
For the record, I DON'T have a boot.ini file and rebooted fine...no idea why, but it worksed. Still plan on fixing it though.

Same thing, you do still have the boot.ini, you just don't see it, because you haven't enabled it to be visible,otherwise, you wouldn't have booted normally.

R3aliti
Posted - 2007.12.06 07:12:00 - [30]
 

LOL missed me completely D:\EVE so the install wild card RM never looked at deleting it from my C:\

Also, thank you for not deleting all of my folders and settings this time, greatly appreciated. :-) Glad that was fixed...

R3


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