| Author |
Topic |
Freya Feelgood |
Posted - 2007.06.02 08:46:00 - [ 31]
ok guys try this support@limelightnetworks.com they are the owner of the dodgy hop on the route i spoke to their office last night |
Viia Lori |
Posted - 2007.06.02 08:52:00 - [ 32]
Edited by: Viia Lori on 02/06/2007 08:57:45What did they have to say? Aren't they the ISP CCP are thinking of moving to?  *edit* Just emailed them, I suggest we all do the same if this is going to be resolved any time soon. |
Cylanthia |
Posted - 2007.06.02 10:00:00 - [ 33]
I am in West Yorkshire and am also having the same issues here. Have had no connection to either TQ or the website since yesterday afternoon. I'm getting exactly the same dead node as the other posts in this thread:
8 26 ms 33 ms 27 ms tge5-4.fr1.lon.llnw.net [195.66.224.133]
Have emailed Virgin with details of tracerts and the node that's down but had no response and they have no ticket on their support page for this issue.
Am also emailing LimeLightNetworks now will let you know if I get a response. |
Viia Lori |
Posted - 2007.06.02 10:08:00 - [ 34]
Edited by: Viia Lori on 02/06/2007 10:07:14
From Limelight Networks Support...
*Quote*
This an know issue and we are currently working with our engineers to get this corrected for you. Please be advised that we will update you as soon as more information is available.
--
Andre Jenkins
Limelight Networks
*End Quote*
\o/ At least they are looking at it. |
Seyah Remmus
Gallente
Beyond Divinity Inc
|
Posted - 2007.06.02 10:29:00 - [ 35]
Woo local people =]
Huddersfield here, on sh**ty Virgin, but i can connect fine. Their service in general is crap though. |
Gilgamoth
Minmatar
Eldritch Storm |
Posted - 2007.06.02 10:31:00 - [ 36]
Thank god, I thought it was me. I've managed to get onto the website via a third party proxy server, but I'm unable to get to the game server. 18hrs of missed skill training and counting  Regards, Gil |
Cylanthia |
Posted - 2007.06.02 10:37:00 - [ 37]
To be fair to Virgin, this isn't their issue as the problem router isn't under their control.
I have been a Telewest/Virgin customer for 4 years now and they have provided myself and everyone else I know who uses their network an almost flawless service. If you compare the amount of issues I have seen over those 4 years with any of the other non-cable broadband providers in the UK, they provide one of the best services I have ever seen in this country. |
Cylanthia |
Posted - 2007.06.02 10:39:00 - [ 38]
Edited by: Cylanthia on 02/06/2007 10:38:43
Oops, double post.
Note to self: must find a faster proxy :P |
Kitano
Muppet Factory
|
Posted - 2007.06.02 11:30:00 - [ 39]
Telewest user from Westyorkshire
I am having the same issue, had to add a proxy to get to this site :(
FIX IT DAM IT |
Imperius Blackheart
Caldari
Body Count Inc.
Pandemic Legion |
Posted - 2007.06.02 11:54:00 - [ 40]
 Originally by: Cylanthia
To be fair to Virgin, this isn't their issue as the problem router isn't under their control.
I have been a Telewest/Virgin customer for 4 years now and they have provided myself and everyone else I know who uses their network an almost flawless service. If you compare the amount of issues I have seen over those 4 years with any of the other non-cable broadband providers in the UK, they provide one of the best services I have ever seen in this country.
Yeah, Telewest was great :P Virgin ADSL, and NTL's customer service sucks... and we have all been bundled together :( |
Viia Lori |
Posted - 2007.06.02 12:00:00 - [ 41]
OK, here is another reply form Limelight Networks Support... and not what we were looking for... *Quote* This is not problem with Limelight but with the Eve Online server trace routes convey that ccp.ve201.fr3.lon.llnw.net was the final hop before it timed out so people assumed that the problem was with us. This switch ccp.ve201.fr3.lon.llnw.net is last hop on the trace route before reaching the Eve online server. -- Andre Jenkins Limelight Networks *End Quote* Grrrrrrrr, CCP, please acknowledge that you are even aware of this! |
mogwai
Gallente
Sparks of Insanity
|
Posted - 2007.06.02 12:05:00 - [ 42]
Originally by: Viia Lori
This is not problem with Limelight but with the Eve Online server trace routes convey that ccp.ve201.fr3.lon.llnw.net was the final hop before it timed out so people assumed that the problem was with us. This switch ccp.ve201.fr3.lon.llnw.net is last hop on the trace route before reaching the Eve online server.
--
Andre Jenkins
Limelight Networks
Just got the same email back from Limelight  WILL SOMEONE FROM CCP PLEASE HELP YOUR PLAYBASE HERE AND GET IT LOOKED INTO?!? |
Cylanthia |
Posted - 2007.06.02 12:07:00 - [ 43]
Edited by: Cylanthia on 02/06/2007 12:19:21
I have also had the same reply. Petition submitted. HELP CCP! |
Kusariqqu
Gallente
Hounds of Helll
|
Posted - 2007.06.02 13:19:00 - [ 44]
Ok to all you virgin users i have a fix to get onto the webpage and secure pages on your main computer but still no luck with the eve client.
What you need to do is open up your internet explorer and go to tool/internet options/connection/ lan connection button
once in there at the bottom were the box is type in
webcache.blueyonder.co.uk
then hit ok and close down your net, this will allow you to access all secure webpages such as eve-online and ccpgames.com all the webpages i was having trouble with.
Im am looking for a fix for the client now.
Kusariqqu
|
Jack Thurner
Caldari
Terran Legacy
|
Posted - 2007.06.02 13:30:00 - [ 45]
Theres also problems for TELIA customers in Sweden. Tried to trace the route to the forum.. 30 failed hops (using a proxy to browse the forum atm) |
Cypherous
Minmatar
Lions of Judah Incorporated
|
Posted - 2007.06.02 13:30:00 - [ 46]
Originally by: Imperius Blackheart
Virgin cable customer here in the midlands (ex Telewest) its returning an 11ms ping from that server atm... no problems here.
Living in the east midlands here also no problems to report with virgin'sconnection. |
Freya Feelgood |
Posted - 2007.06.02 13:35:00 - [ 47]
Edited by: Freya Feelgood on 02/06/2007 13:39:12
Thanks for the preogress with limelight while i was at work there, im gonna submit a petition now i have concrete info that CCP is to blame
Your petition has been submitted, the petition tracking id is 658168. |
Saul Dhampir
Caldari
Jericho Fraction
The Star Fraction |
Posted - 2007.06.02 14:38:00 - [ 48]
Ok I also have a petition ongoing from last night under ID 657705. The last responce was for me to check with my ISP (Virgin).
I have responded asking the GM's to read this thread and copied snippets of info and responses from Limelight into the petition.
Can someone tell me how I run the trace on my own PC so I can confirm I drop at the same node please?
Saul |
Saul Dhampir
Caldari
Jericho Fraction
The Star Fraction |
Posted - 2007.06.02 15:23:00 - [ 49]
Edited by: Saul Dhampir on 02/06/2007 15:24:21
Ok worked it out. The odd thing that is bugging me is that my main PC can't connect, but if I unplug the eithernet cable and pug it into this laptop I can access this just fine. So I have just run a trace to eve from this laptop, this is the result:
Tracing route to www.eve-online.com [87.237.39.199]
over a maximum of 30 hops:
1 9 ms 10 ms 8 ms 10.154.0.1
2 9 ms 10 ms 7 ms 62.30.241.39
3 22 ms 15 ms 14 ms 62.30.252.42
4 16 ms 18 ms 17 ms 194.117.136.166
5 201 ms 208 ms 183 ms 194.117.136.173
6 29 ms 28 ms 21 ms 194.117.136.146
7 26 ms 16 ms 23 ms tge5-4.fr1.lon.llnw.net [195.66.224.133]
8 16 ms 15 ms 16 ms ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
9 14 ms 16 ms 17 ms 87.237.39.199
Trace complete.
Ill now go back onto the main PC and try it.
Saul |
Kusariqqu
Gallente
Hounds of Helll
|
Posted - 2007.06.02 15:27:00 - [ 50]
i have a fix for the webpages just not the server :(
but here it is, open up your internet, tool/internet options/connection tab / Lan Settings then in the box type
webcache.blueyonder.co.uk and the port is 8080
Hit ok then restart your interent, this will make you able to access the forums on your main PC.
Unable to find a fix for the client tho :( |
Saul Dhampir
Caldari
Jericho Fraction
The Star Fraction |
Posted - 2007.06.02 15:40:00 - [ 51]
Edited by: Saul Dhampir on 02/06/2007 15:40:20
Ran the trace on my main PC:
Tracing route to www.eve-online.com [87.237.39.199]
over a maximum of 30 hops:
1 8 ms 7 ms 7 ms 10.154.0.1
2 158 ms 18 ms 231 ms 62.30.241.38
3 17 ms 12 ms 15 ms 62.30.252.10
4 13 ms 15 ms 15 ms 194.117.136.166
5 50 ms 42 ms 161 ms tele2-gw4.telewest.net [194.117.136.197]
6 20 ms 14 ms 21 ms 194.117.136.161
7 36 ms 28 ms 31 ms tge5-4.fr1.lon.llnw.net [195.66.224.133]
8 * * * Request timed out.
As you can see it takes a differeing route. Don't know if this sheds any light on the problem.
Is there a way to make you PC follow a particular route? As the route followed by my Laptop get though without a hitch?
Saul |
Kitano
Muppet Factory
|
Posted - 2007.06.02 15:52:00 - [ 52]
Edited by: Kitano on 02/06/2007 15:52:50
Still not fixed, petition logged.
Have CCP accepted that they have an issue?
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Mo>tracert eve-online.com
Tracing route to eve-online.com [87.237.39.199]
over a maximum of 30 hops:
1 7 ms 8 ms 7 ms 10.168.128.1
2 7 ms 8 ms 7 ms gsr01-wk.blueyonder.co.uk [62.30.241.1]
3 19 ms 17 ms 18 ms 62.30.252.69
4 16 ms 17 ms 18 ms 62.30.252.53
5 17 ms 17 ms 15 ms 62.30.252.10
6 16 ms 17 ms 17 ms 194.117.136.149
7 18 ms 17 ms 17 ms tele1-know-rab.telewest.net [194.117.136.158]
8 22 ms 18 ms 19 ms 194.117.136.146
9 30 ms 29 ms 42 ms tge5-4.fr1.lon.llnw.net [195.66.224.133]
10 * * * Request timed out.
|
Timmeh 2000
ISD YARR
Interstellar Services Department |
Posted - 2007.06.02 15:54:00 - [ 53]
This is being discussed in a few other places - namely here. |
All Channels
EVE General Discussion