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podadot
Posted - 2006.11.13 21:06:00 - [31]
 

aw come on! the guy nos'ed a gate. do you really think this could have been anything other than a freak accident? i say give him a break. really, explain what the scam is? why should he be so severely penalized. it isn't as if he was killed by an enemy ship or even a rat. there is no benefit to him to nos a gat and no logical reason to intentionally do so. lighten up people!

Driven
Caldari
Qantium
Superior Eve Engineering
Posted - 2006.11.13 21:11:00 - [32]
 

This is indeed a good one :)

I bet if you petition CCP for a new brother you might get one.

A cerb - what a shame.

Xenofur
Aliastra
Posted - 2006.11.14 01:50:00 - [33]
 

i like to web gates. makes nice lights. ^_^

JForce
Minmatar
Posted - 2006.11.14 02:23:00 - [34]
 

Originally by: podadot
aw come on! the guy nos'ed a gate. do you really think this could have been anything other than a freak accident? i say give him a break. really, explain what the scam is? why should he be so severely penalized. it isn't as if he was killed by an enemy ship or even a rat. there is no benefit to him to nos a gat and no logical reason to intentionally do so. lighten up people!


Life's hard. **** happens. There are consequences when you make a mistake, just like in real life. As it should be.

Weirda
Minmatar
Queens of the Stone Age
Rote Kapelle
Posted - 2006.11.14 02:36:00 - [35]
 

Edited by: Weirda on 14/11/2006 02:51:01
Originally by: Eldo Davip
Well CCP can't tell if it was your brother who made you lose your ship or if you activated the Nosferatu on purpose. Even if they knew it was your brother the Cerberus will not be returned since it wasn't CCP fault. Tough luck, be more careful next time.

this Weirda thought too...

real question though: Why on EARTH can you do things that only result in concord at all? IE shooting gate/sentry/station in high sec? really no point to it except insurance fraud tbh... (Embarassed)

there was bug before (about a year) that reloading missile caused it to 'target' (but without showing crosshair)... so you click on station, blam, insta-lock, CONCORDOKKEN... dead. it was acknowledge bug in petition and fixed. question THEN was "why can Weirda even TARGET invulnerable npc station... gun... etc... at all?" could save time.

GPerson
Gallente
Firebird Squadron
Terra-Incognita
Posted - 2006.11.14 03:04:00 - [36]
 

Edited by: GPerson on 14/11/2006 03:05:31
Quote:
You are walking down a street.
For some reason you are carrying a gun.
You trip, hand slips, and gun goes off.
You kill a cop.
"Sorry officer, I didn't mean to kill your partner, it was an accident, I swear! Can I go home now?"


Let's play spot the difference between that and the original post!

.

Dark Kavar
Caldari
Aionios Diadochi
Dark Matter Coalition
Posted - 2006.11.16 07:34:00 - [37]
 

I attacked a can in low sec then warped near some sentry guns, the lag kept me from warping away in time, can i have my caracal with T2 fittings back?Laughing

Latex Mistress
Body Count Inc.
Mercenary Coalition
Posted - 2006.11.16 08:11:00 - [38]
 

I feel for the OP, but it's a tough lesson to learn and what you can afford once you can again.

Slightly off-topic, but while there are some that argue that pilots ought not be able to target Stargates under any circumstances, I'm all for swift pwnage by CONCORD for not being able to use your overview effectively. If you want to take the risk of flying a combat ship in High-Sec, accept the repercussions if something tragic happens. (lol, "risk of flying combat ships in High-Sec")


Miss Overlord
Gallente
Doomheim
Posted - 2006.11.16 08:13:00 - [39]
 

sad story but a lesson learned pehraps it should be in the tutorial

Gerell Mai
Caldari
Posted - 2006.11.17 09:19:00 - [40]
 

Update: The ship was restored, including all fittings that were destroyed. Everything else was left behind in a can after the explosion but, luckily, no one grabbed it before I came back in a ship suitable to get it all.

So the overall outcome, I lost nothing.

To be honest I am surprised that CCP was kind enough to do that. But I can understand why they did it. No one killed my ship. My ship was not lost to combat with npcs or anything like that. And even if I am a 100% flaming liar, *why* would I target and NOS a stargate? You see, CCP does not have to trust my word on this one. Because even if I'm lying there is no better possible explination than what I already told them.

Now, if there are 300 other people who lost ships due to similar circumstances and petitioned for them back and got nothing, I see that my ship replacement could be a bit of a customer service problem, in that CCP did not treat everyone equally.

I hope that is not the case, and those who are reading this will use sound judgement (comparing my case with the case they know about where the person did NOT get refunded) before accusing CCP of favoritism.

Valerie Ganor
Minmatar
Corona Providence
Posted - 2006.11.17 09:55:00 - [41]
 

Originally by: Gerell Mai
Update: The ship was restored, including all fittings that were destroyed. Everything else was left behind in a can after the explosion but, luckily, no one grabbed it before I came back in a ship suitable to get it all.

So the overall outcome, I lost nothing.

To be honest I am surprised that CCP was kind enough to do that. But I can understand why they did it. No one killed my ship. My ship was not lost to combat with npcs or anything like that. And even if I am a 100% flaming liar, *why* would I target and NOS a stargate? You see, CCP does not have to trust my word on this one. Because even if I'm lying there is no better possible explination than what I already told them.

Now, if there are 300 other people who lost ships due to similar circumstances and petitioned for them back and got nothing, I see that my ship replacement could be a bit of a customer service problem, in that CCP did not treat everyone equally.

I hope that is not the case, and those who are reading this will use sound judgement (comparing my case with the case they know about where the person did NOT get refunded) before accusing CCP of favoritism.


And this is why the reimbursement petitions need to go....

I can't beleive they gave you back the ship including fittings just because you made up the worst excuse ever for loosing a ship (be it true or false is not the question here).

Now i know why people are willing to fly high end ships in pvp. They can just make up stupid reasons to get back their ships.

CCP i would reconsider your reimbursement petition if i were you. Your ruining your own game by giving in to whiners.

Regards,

Valerie Ganor

00Dead
Caldari
Vanquish Inc
Posted - 2006.11.17 10:06:00 - [42]
 

I have never made a petition for a ship loss and I am truly dissapointed in the outcome of this.

Getting a ship back for pilot error is not something that should become common place but I am seeeing it more and more now. Sad

But if this got rembursed I cant think of a single ship loss I have had that shouldnt be re-imbursed.

News
Minmatar
Slacker Industries
The Boat Violencing Initiative
Posted - 2006.11.17 10:21:00 - [43]
 

Originally by: Gerell Mai
I got my stuff back


If this is true, than CCP needs to fire the GM that handled your petition.

Rod Blaine
Evolution
Band of Brothers
Posted - 2006.11.17 11:17:00 - [44]
 

Edited by: Rod Blaine on 17/11/2006 11:18:26
in ****ing credible


I've got an idea, I'm gonna start a GM school. GM's clearly know **** all about the game, so let them come to me on IRC and they can consult me on petitions, for free even. Then when they've learned they can go and play at gm again without me.

Sciencey Person
Posted - 2006.11.17 11:36:00 - [45]
 

Congratz on getting your stuff back. Quite obvious this is a plain accident, ignore the general hardcore Eve mentality that the game is so rough that even customer support wont help you. Ive lost ships to bugs, and always got them back, like once a few years back, entered warp as a Blackbird, left in a pod. Turns out the Caldari Navy blew me up mid warp, got sorted.

Not sure why you people are whining, the OP isnt, so you cant counter whine, so I presume you are whining about customer support supporting their customers in a nice and helpful manner.

All of you can go on about how bad this is and how it hurts the queue, yet one of you said CCP should fire a GM. Im sure that would REALLY help things.

I hate Eve forumers sometimes, I really do.

News
Minmatar
Slacker Industries
The Boat Violencing Initiative
Posted - 2006.11.17 13:45:00 - [46]
 

Originally by: Sciencey Person
stuff


Please tell me where it says in the Reimbursement Policy that ships can be reimbursed if you lose them due to something totally unrelated to the game?

If a GM doesn't play by the rules set for him, he needs to be let go. Quickly.

Volar Kang
Gallente
Ragged Rock Industries
Posted - 2006.11.17 14:20:00 - [47]
 

Gerell,

Let me ask you a question. If I bought a TV from a store and 6 months later I was vacuuming the floor and I knocked in off the stand and it broke, would it be fair of me to ask the store to replace it?

This is exactly what you are asking.

Nardon
Gallente
Eggs'n Roids
Posted - 2006.11.17 14:32:00 - [48]
 

Originally by: News
Please tell me where it says in the Reimbursement Policy that ships can be reimbursed if you lose them due to something totally unrelated to the game?

If a GM doesn't play by the rules set for him, he needs to be let go. Quickly.
Since you have a hard time reading these rules here you go:
Originally by: Rules
Note that this policy is not all inclusive. Other situations outside this policy may be deemed eligible for reimbursement if circumstances warrant such a decision.
I think I don't need to highlight the relevant part as I did include only the very part that matters.

You hardliners really crack me up. Rules are made for a generally fair environment. But usually you give yourself some leeway for deciding some matters that aren't covered by said rules. And that is exactly what happened here. Obviously CCP did believe it or did not found enough reasons to doubt it. And afterwards deemed it reasonable to reimburse the ship. NOSing a stargate - which probably has been documented in the logs - seem good enough for me.

Taedrin
Gallente
Kushan Industrial
Posted - 2006.11.17 14:37:00 - [49]
 

Unwritten rule of EVE #1:

"Never undock a ship that you can't afford to lose"

Nardon
Gallente
Eggs'n Roids
Posted - 2006.11.17 14:43:00 - [50]
 

Originally by: Volar Kang
Gerell,
Let me ask you a question. If I bought a TV from a store and 6 months later I was vacuuming the floor and I knocked in off the stand and it broke, would it be fair of me to ask the store to replace it?
This is exactly what you are asking.
No it's not. If the OP would ask for a refund of the already paid monthly fee you might have a point. But he did not.

Second the ship got destroyed by concord. Do you let somebody else clean your house? Would you not ask for a compensation if that person would damage your TV set? And how is it when you caused the person to trip and break the TV set then? Is it really all your fault? Or would you settle for 50:50 or 70:30? I've seen cases in court that did arise over less. It's funny that most people just argue black or white.

00Dead
Caldari
Vanquish Inc
Posted - 2006.11.17 14:57:00 - [51]
 

Next time I accidently shoot/scram/web/ecm a gate instead of a wartarget - i'll have to try this ;)

And there was me thinking its my fault - but appearntly CCP re-emburse now when it is pilot error.

Charles Yeager
Eternity INC.
Mercenary Coalition
Posted - 2006.11.17 15:02:00 - [52]
 

During my 'Botox' days I lost 6 Zealots to CTDs, and all were in situations where I was winning the fight when the CTD happened. I petitioned them all, and never got any back. If this guy gets his ship back I am quitting the game.

Smagd
Encina Technologies
Namtz' aar K'in
Posted - 2006.11.17 15:09:00 - [53]
 

Originally by: Golerre Evraun
<edit> if this happens again you need to pull the ethernet cable out from the back of your pc and whip your brother with it, this serves two purposes, first it will alleviate a bit of stress and second it will force a disconnect from eve, after eve disconnects you can safely reinsert all 3


Best post in this thread so far, also a very helpful tip for the future.

News
Minmatar
Slacker Industries
The Boat Violencing Initiative
Posted - 2006.11.17 15:15:00 - [54]
 

Originally by: Nardon
Originally by: News
Please tell me where it says in the Reimbursement Policy that ships can be reimbursed if you lose them due to something totally unrelated to the game?

If a GM doesn't play by the rules set for him, he needs to be let go. Quickly.
Since you have a hard time reading these rules here you go:
Originally by: Rules
Note that this policy is not all inclusive. Other situations outside this policy may be deemed eligible for reimbursement if circumstances warrant such a decision.
I think I don't need to highlight the relevant part as I did include only the very part that matters.


Originally by: The reimbursement policy
The general rule is that we must be able to verify that your loss should not have occured during normal gameplay.



There, I can do selective quoting too.

Andy Roo
Caldari
Righteous Chaps
Posted - 2006.11.17 15:22:00 - [55]
 

Originally by: Charles Yeager
During my 'Botox' days I lost 6 Zealots to CTDs, and all were in situations where I was winning the fight when the CTD happened. I petitioned them all, and never got any back. If this guy gets his ship back I am quitting the game.


Bye then, read up, he got it back.

Smile

Glad he got it back, good to see the GMs are decent. If logs show someone nossing a stargate, it obviously wouldnt happen during normal gameplay, obviously a mere bad happening, and got their ship back. Logs show it, whereas a CTD is no different than a ctrl-q, so theres no evidence to support it isnt intended. All seems fine to me.

Charles Yeager
Eternity INC.
Mercenary Coalition
Posted - 2006.11.17 15:35:00 - [56]
 

Edited by: Charles Yeager on 17/11/2006 15:37:38
Edited by: Charles Yeager on 17/11/2006 15:37:02
Originally by: Andy Roo
If logs show someone nossing a stargate, it obviously wouldnt happen during normal gameplay, obviously a mere bad happening, and got their ship back. Logs show it, whereas a CTD is no different than a ctrl-q, so theres no evidence to support it isnt intended. All seems fine to me.


Its always nice and convenient when the 'logs' show something in one instance and show nothing in another. I would like to see these alleged logs. Once I CTD'd in a belt while flying a Muninn, when I logged back in the NPCs were scrambling and webbing me, and I could not target them. The target counter would count down to zero and then nothing would happen, no lock. So I could not break free and I could not shoot them, and I slowly died. The 'logs' in that case did not show anything I was told. I asked specifically what kinds of data were logged, and got no response. As for the 6 Zealots, just like he had no reason to nos the gate, I had no reason to hit CTRL-Q just as my enemy is about to die.

So please don't quote the logs you didn't see to me, it seems that the logs show something when they want to help out and show nothing when they want to say 'tough luck'. Its about time for an ISO 9000 certification so that the GMs can offer a uniform level of support.

Oh and yeah, suscription ends 17th of Dec.

News
Minmatar
Slacker Industries
The Boat Violencing Initiative
Posted - 2006.11.17 15:58:00 - [57]
 

Originally by: Andy Roo
If logs show someone nossing a stargate, it obviously wouldnt happen during normal gameplay, obviously a mere bad happening


So you're in a high sec system, during an empire war. A hostile gang jumps in and finds you, but you manage to escape to a gate. You nos the gate, get blown up by Concord before your enemies arrive. And you get your ship back, because the logs show you nossed a gate, and that can only be a mistake. Right?

The point is, the GM has no way of knowing why the gate was nossed. All he can, and should say, is 'sorry, being blown up by Concord for nossing a gate is not a known bug in the game, hope you can recover from your loss'.

Volar Kang
Gallente
Ragged Rock Industries
Posted - 2006.11.17 16:10:00 - [58]
 

Originally by: Nardon


Second the ship got destroyed by concord. Do you let somebody else clean your house? Would you not ask for a compensation if that person would damage your TV set? And how is it when you caused the person to trip and break the TV set then? Is it really all your fault? Or would you settle for 50:50 or 70:30? I've seen cases in court that did arise over less. It's funny that most people just argue black or white.


Nardon your silly, where in your example does it show that the store should pay? Your example says maybe split 50/50 with the guy who tripped over the cord, which is the guys brother NOT the store. Concord did not trip over the cord, why is it their fault? If we follow your example every person who loses a ship can safely argue that they tripped over the cord and that caused the action that got them killed.

It is black and white, he did something illegal to the gate and Concord responded. It does not matter what caused him to do something stupid, the issue is he did something stupid and paid for it.


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