Don't know if someone else has posted this yet... ;)
LinkGDC Europe organizers have unveiled the full lineup for the show's Community Management Summit, featuring a keynote from industry veteran Gordon Walton on creating an online "code of conduct," SOE on controlling player backlash, and EVE Online developer CCP on learning from Jurassic Park.
Money Quote, "- Elsewhere, Valerie Massey, senior director of PR and communication from EVE Online developer CCP, will take a humorous approach to discussing community management in, "Everything I Ever Needed to Know About Online Communities I Learned from Jurassic Park," a talk that will illustrate the ins and outs of the job using examples from the classic Stephen Spielberg film and its sequels."
'nuff said.