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blankseplocked CCP, "Clear your cache."
 
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Phantom Slave
Universal Pest Exterminators
Posted - 2011.06.02 07:33:00 - [1]
 

This seems to fix a lot of things with this new patch, and other patches. So I have to ask...CCP why don't you just clear our cache for us with new patches?

Athena Machina
Caldari
Definitive Exploration and Excavations
Drama Flakes
Posted - 2011.06.02 07:37:00 - [2]
 

I cleared my cache and now I cant select any character without disconnecting....fml :(

Surfin's PlunderBunny
Minmatar
Sebiestor Tribe
Posted - 2011.06.02 07:41:00 - [3]
 

Originally by: Athena Machina
I cleared my cache and now I cant select any character without disconnecting....fml :(


You did it wrong Razz

Robdon
Vanishing Point.
The Initiative.
Posted - 2011.06.02 07:45:00 - [4]
 

Originally by: Phantom Slave
This seems to fix a lot of things with this new patch, and other patches. So I have to ask...CCP why don't you just clear our cache for us with new patches?


Yes, I have to say... since lots of 'problems' seem to be solved by clearing your cache, you would think that they would do it automatically during every patch.

The only reason I can think of why they don't, is that if everyone get their cache cleared on patch day, then it might overload their servers on patch day, because EVERYONE is downloading extra stuff to the cache, rather than just the people who clear manually to fix bugs...

The 'real' fix, is to code well, so that the cache doesnt cause probelms :)

Rob.

Athena Machina
Caldari
Definitive Exploration and Excavations
Drama Flakes
Posted - 2011.06.02 07:49:00 - [5]
 

Originally by: Surfin's PlunderBunny
Originally by: Athena Machina
I cleared my cache and now I cant select any character without disconnecting....fml :(


You did it wrong Razz


There arent too many ways to push the "Clear Cache" button! I did do it with my head turned sideways though :|

Blane Xero
Amarr
The Firestorm Cartel
Posted - 2011.06.02 07:56:00 - [6]
 

People would ***** and moan about them not wanting their cache cleared for them, and would accuse CCP of handholding incompetence.

Robdon
Vanishing Point.
The Initiative.
Posted - 2011.06.02 08:20:00 - [7]
 

Originally by: Blane Xero
People would ***** and moan about them not wanting their cache cleared for them, and would accuse CCP of handholding incompetence.


Well, if it possible to clear it on patch without too much load on the servers, then they could put a check box on the first patch screen to 'clear cache' and default it to 'yes'... then the idiots who want to moan can unselect it :)

Isebella Ahih
Amarr
Posted - 2011.06.02 08:32:00 - [8]
 

Originally by: Robdon
Originally by: Blane Xero
People would ***** and moan about them not wanting their cache cleared for them, and would accuse CCP of handholding incompetence.


Well, if it possible to clear it on patch without too much load on the servers, then they could put a check box on the first patch screen to 'clear cache' and default it to 'yes'... then the idiots who want to moan can unselect it :)


And then they'll ***** and moan about how they shouldn't have to unselect it and how it shouldn't be on by default...

Blane Xero
Amarr
The Firestorm Cartel
Posted - 2011.06.02 08:34:00 - [9]
 

Originally by: Isebella Ahih
Originally by: Robdon
Originally by: Blane Xero
People would ***** and moan about them not wanting their cache cleared for them, and would accuse CCP of handholding incompetence.


Well, if it possible to clear it on patch without too much load on the servers, then they could put a check box on the first patch screen to 'clear cache' and default it to 'yes'... then the idiots who want to moan can unselect it :)


And then they'll ***** and moan about how they shouldn't have to unselect it and how it shouldn't be on by default...
And then when CCP adds a checkbox for the option to have clearing your cache checked by default...

Calathea Sata
State War Academy
Posted - 2011.06.02 10:03:00 - [10]
 

Save as *.bat (change the directories to yours)

rmdir /s /q "C:\Documents and Settings\Administrator\Local Settings\Application Data\CCP\EVE\e_eve_tranquility\cache"
E:\EVE\eve.exe

Clears cache everytime you runs EVE \o/

Surfin's PlunderBunny
Minmatar
Sebiestor Tribe
Posted - 2011.06.02 10:06:00 - [11]
 

I don't want CCP helping with anything on the client side... anyone remember boot.ini? Razz

Suddenly I get a message flash across the screen in-game "Don't turn off your computer!!! We accidently the whole boot.ini" Laughing

Eihnlazer
Posted - 2011.06.02 10:15:00 - [12]
 

Were is a clear Cache button at anyway?


I just went into the folder and manually deleted the cache files. My T3 still flies backwards so that apparently wasnt enough.

Kiandoshia
Posted - 2011.06.02 11:06:00 - [13]
 

Originally by: Eihnlazer
Were is a clear Cache button at anyway?


I just went into the folder and manually deleted the cache files. My T3 still flies backwards so that apparently wasnt enough.


Escape > Reset Settings > Clear Cache (It's in the center).

Ingvar Angst
Amarr
Nasty Pope Holding Corp
Talocan United
Posted - 2011.06.02 12:19:00 - [14]
 

I clear my cache and am still having the PI resource problem. It seems that the extractor heads suddenly greatly reduce what their sucking up... if you move them at all they jump back to normal, but save and change planets, go back, they're back to crap again in most cases. The ones that manage to stick right away fail a short time later.

Phantom Slave
Universal Pest Exterminators
Posted - 2011.06.02 18:40:00 - [15]
 

Originally by: Robdon
The only reason I can think of why they don't, is that if everyone get their cache cleared on patch day, then it might overload their servers on patch day, because EVERYONE is downloading extra stuff to the cache, rather than just the people who clear manually to fix bugs...


Ah yes, if I hadn't posted this at 2 in the morning I may have thought of that. It would still seriously fix a ton of threads on the forums though, and the issues/feedback threads wouldn't be filled with the same issues over and over again.

CCP Zymurgist


Gallente
C C P
Posted - 2011.06.03 19:47:00 - [16]
 

This is a really good question. So I poked around seeing why we didn't clear the cache using the autopatcher for Incursion 1.6.

The short answer is the autopatcher can't reliably find the cache folder. Not everyone uses the default installation method! This is not saying we are unable to do this, it's just something we didn't do this patch. It is something we can look into for future patches that may need updated caches. The how and why that is done is part of the long answer I got that was a little over my head in technobabble. Smile

Vaerah Vahrokha
Minmatar
Vahrokh Consulting
Posted - 2011.06.03 19:54:00 - [17]
 

Originally by: CCP Zymurgist
This is a really good question. So I poked around seeing why we didn't clear the cache using the autopatcher for Incursion 1.6.

The short answer is the autopatcher can't reliably find the cache folder. Not everyone uses the default installation method! This is not saying we are unable to do this, it's just something we didn't do this patch. It is something we can look into for future patches that may need updated caches. The how and why that is done is part of the long answer I got that was a little over my head in technobabble. Smile


Please take in account that the cache holds some useful information.
I have years of prices stored for many items, if you auto-delete the cache I am going to lose them and I'd not be happy at all.

Malak Alraheem
Minmatar
Posted - 2011.06.03 20:00:00 - [18]
 

Originally by: CCP Zymurgist
This is a really good question. So I poked around seeing why we didn't clear the cache using the autopatcher for Incursion 1.6.

The short answer is the autopatcher can't reliably find the cache folder. Not everyone uses the default installation method! This is not saying we are unable to do this, it's just something we didn't do this patch. It is something we can look into for future patches that may need updated caches. The how and why that is done is part of the long answer I got that was a little over my head in technobabble. Smile


Maybe an evemail that pops up pointing people to how to clear it? Do it for three log ins in a row and then stop nagging people with it.

"Dear player. We have just undergone an upgrade. You may want to clear your cache and restart the client to minimize potential side effects of the change. Please click HERE to clear your cache."

Coding the word HERE to be a link to do so.

Maybe a warning on the end that there could be side effects as well... I am not even sure what is in the 'cache' folder.

Valari Nala Zena
Caldari
Perkone
Posted - 2011.06.03 20:03:00 - [19]
 

Edited by: Valari Nala Zena on 03/06/2011 20:04:45
Edited by: Valari Nala Zena on 03/06/2011 20:03:35
Originally by: CCP Zymurgist
This is a really good question. So I poked around seeing why we didn't clear the cache using the autopatcher for Incursion 1.6.

The short answer is the autopatcher can't reliably find the cache folder. Not everyone uses the default installation method! This is not saying we are unable to do this, it's just something we didn't do this patch. It is something we can look into for future patches that may need updated caches. The how and why that is done is part of the long answer I got that was a little over my head in technobabble. Smile


There is a button ingame that you can press to clear the cache.
Adding a prompt window with a yes/no recommended option that does the same to clear cache after a new patch is applied shouldn't be to hard.

Borun Tal
Minmatar
Space Pods Inc
Posted - 2011.06.03 20:07:00 - [20]
 

Anyone with a Blackberry knows that a common "fix" for devices weirding out is to remove the battery, wait, and put it back in again. Should you have to do that? Of course not. But bad software is bad software. If deleting temporary files "fixes" buggy/leaky/non-garbage-collecting problems, so be it.

CCP Zymurgist


Gallente
C C P
Posted - 2011.06.03 20:16:00 - [21]
 

Originally by: Valari Nala Zena

There is a button ingame that you can press to clear the cache.
Adding a prompt window with a yes/no recommended option that does the same to clear cache after a new patch is applied shouldn't be to hard.


You are correct, adding this functionality either in the client or through the autopatcher isn't difficult. Because of what is involved in automating this process it just didn't make it into this patch process.

Some of you may know that we take the removal of files from your system very seriously and don't want to... well you know.... be too hasty. Embarassed

I Love Boobies
Amarr
All Hail Boobies
Posted - 2011.06.03 20:27:00 - [22]
 

Originally by: CCP Zymurgist


You are correct, adding this functionality either in the client or through the autopatcher isn't difficult. Because of what is involved in automating this process it just didn't make it into this patch process.

Some of you may know that we take the removal of files from your system very seriously and don't want to... well you know.... be too hasty. Embarassed


Lol, that video is hilarious. First time I have seen it, even though I was around for the boot.ini fiasco. It's cool that you guys at CCP can make fun of yourselves when you screw up. Very Happy

NinjaSpud
Posted - 2011.06.03 20:33:00 - [23]
 

Originally by: CCP Zymurgist
Originally by: Valari Nala Zena

There is a button ingame that you can press to clear the cache.
Adding a prompt window with a yes/no recommended option that does the same to clear cache after a new patch is applied shouldn't be to hard.


You are correct, adding this functionality either in the client or through the autopatcher isn't difficult. Because of what is involved in automating this process it just didn't make it into this patch process.

Some of you may know that we take the removal of files from your system very seriously and don't want to... well you know.... be too hasty. Embarassed



OMFG That's hilarious!!!

Mister Rocknrolla
Posted - 2011.06.03 20:36:00 - [24]
 

Originally by: Vaerah Vahrokha
Originally by: CCP Zymurgist
This is a really good question. So I poked around seeing why we didn't clear the cache using the autopatcher for Incursion 1.6.

The short answer is the autopatcher can't reliably find the cache folder. Not everyone uses the default installation method! This is not saying we are unable to do this, it's just something we didn't do this patch. It is something we can look into for future patches that may need updated caches. The how and why that is done is part of the long answer I got that was a little over my head in technobabble. Smile


Please take in account that the cache holds some useful information.
I have years of prices stored for many items, if you auto-delete the cache I am going to lose them and I'd not be happy at all.


Yeah....because backups are for chumps. Hardcore players keep only one copy of files they really, really don't want to lose.


daddys helper
Posted - 2011.06.03 20:57:00 - [25]
 

I hope they realize they were not the first to delete boot.ini

Cornered Rat Software did it once with WWIIonline back in the day before eve

Alec Freeman
Minmatar
The Dark Space Initiative
Revival Of The Talocan Empire
Posted - 2011.06.03 22:12:00 - [26]
 

Originally by: daddys helper
I hope they realize they were not the first to delete boot.ini

Cornered Rat Software did it once with WWIIonline back in the day before eve


They where the first to do it IN STYLE Cool

Barakkus
Posted - 2011.06.03 23:42:00 - [27]
 

Edited by: Barakkus on 03/06/2011 23:42:49
Originally by: daddys helper
I hope they realize they were not the first to delete boot.ini

Cornered Rat Software did it once with WWIIonline back in the day before eve


AVG does this about once a year, not specifically boot.ini, but they usually brick a few thousand computers every year with false positives that get released in initial updates of a definition list. People who apply AVG updates as often as possible are more likely to brick their system :P

McAfee had their own boot.ini type incident last year too lol. So it happens a lot.

Mara Rinn
Posted - 2011.06.04 01:43:00 - [28]
 

Originally by: Calathea Sata
Save as *.bat (change the directories to yours)

rmdir /s /q "C:\Documents and Settings\Administrator\Local Settings\

Clears cache everytime you runs EVE \o/


Only if you're a dummy and regularly log in with your administrator account.

The principle of "least privileges" has been part of basic computer operation since about the '60s.

For more tips on safe computer operation, check the NSA's article "Best Practises for Securing a Home Network".

But whatever you do, stop logging in as Administrator.

Ami Nia
Posted - 2011.06.04 03:59:00 - [29]
 

Originally by: Athena Machina
There arent too many ways to push the "Clear Cache" button! I did do it with my head turned sideways though :|
I once pushed that button, but it did not solve my problems.

Now I regularly clear my cache before I run the client.

Ami Nia
Posted - 2011.06.04 04:08:00 - [30]
 

Originally by: CCP Zymurgist
So I poked around seeing why we didn't clear the cache using the autopatcher for Incursion 1.6.

The short answer is the autopatcher can't reliably find the cache folder.
As a developer I would have known that without asking (but I do understand you are not a developer). What you should poke around for is not the reason the patcher does not clear the cache, but the reason a client version change does not invalidate it.

In other words: why aren't files in the cache marked with the client version number? I'm 100% positive they are marked with the cached structure layout version number, adding a global version identifier (the client version) should be easy peasy.


 

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