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seplocked Crime and Punishment
blankseplocked all GMs have their brains cut out???
 
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Author Topic

killerbitsch
Posted - 2011.05.16 20:22:00 - [1]
 

i had some problems paying for my account. Maybe it's just a small kind of error, but since I have several accounts and I petitioned from only 1 of them, I got accused for illegally using other player's account even though all these account were ever payed from the same bank card, and played from the same IP.

the amount for the account renewal has been destrained on my bank account, and they (CCP) ****in with me (the cardholder).

what could I do?

Any suggestions are welcome!

Thanks in advance!

Lady Spank
Amarr
In Praise Of Shadows
Posted - 2011.05.16 20:25:00 - [2]
 

While destraining certainly sounds unwholesome, I suggest you don't post crap like this in Crime and Punishment.

Corina's Bodyguard
Posted - 2011.05.16 20:34:00 - [3]
 

File a petition detailing exactly what happened.

Also, for your own sake, never post this kind of thing in C&P.Laughing

killerbitsch
Posted - 2011.05.16 21:39:00 - [4]
 

Edited by: killerbitsch on 16/05/2011 21:42:48
Edited by: killerbitsch on 16/05/2011 21:40:01
petitioned quite a couple of times, and all I got was one of my accounts banned.

i don't care about the rest.

edit: since then 2 other topics created on the same reason got already deleted.

is it a scam of "shut the **** up" style or what?

where can I have justice / my money back or on my account?

Lady Spank
Amarr
In Praise Of Shadows
Posted - 2011.05.16 21:54:00 - [5]
 

Are you really this dumb?

Try reading the eula, forum rules and then send petitions regarding your issue. Crying on the forum is like standing in the street ranting, no one cares.

You are probably guilty anyway.

Forum Troll Trolling
Forum Trolling Corp
Posted - 2011.05.16 22:53:00 - [6]
 

request escalation to a senior GM, they usually know what they are doing

z0de
The Bastards
The Bastards.
Posted - 2011.05.16 23:53:00 - [7]
 

Sucks to be you.

The Crushah
Gallente
Stimulus
Rote Kapelle
Posted - 2011.05.17 00:24:00 - [8]
 

Because constantly spamming the forums *****ing about your problems is going to speed up the process. Rolling Eyes

Aydala
Minmatar
Solar Nexus.
Cascade Probable
Posted - 2011.05.17 02:29:00 - [9]
 

LSS #1

Father Fondle
Posted - 2011.05.17 06:49:00 - [10]
 

Confirming that OP didn't buy his account from eBay.

salty Milk
Posted - 2011.05.17 08:38:00 - [11]
 

Originally by: The Crushah
Because constantly spamming the forums *****ing about your problems is going to speed up the process. Rolling Eyes


the only thing that has consistantly shown to make ccp act is constantly spamming the forum ok maybe not with single person issues but for everything else there is threadnoughts

also op CREDIT CARDS stop using your own money on the internet CCs dear boy let people steal CC money and when people steal that the CC company will happily deal with them and you wont have to

salty Milk
Posted - 2011.05.17 08:45:00 - [12]
 

Edited by: salty Milk on 17/05/2011 08:46:01
Originally by: Forum Troll Trolling
request escalation to a senior GM, they usually know what they are doing


Originally by: Forum Troll Trolling

Misanth
RABBLE RABBLE RABBLE
Posted - 2011.05.17 08:50:00 - [13]
 

Originally by: killerbitsch
i had some problems paying for my account. Maybe it's just a small kind of error, but since I have several accounts and I petitioned from only 1 of them, I got accused for illegally using other player's account even though all these account were ever payed from the same bank card, and played from the same IP.

the amount for the account renewal has been destrained on my bank account, and they (CCP) ****in with me (the cardholder).


Who's the original creator of that accounts, that's the question.

Because you have the account name + password, and that you pay for it, does not make it yours. If someone else created it, and you 'took over' it, that essentially makes you an account thief (EULA forbids this, you can never pass on/take over accounts).

CCP would never ban a paying customer just out of the blue. Either they have banned your account while investigating, which means "indefinately" until the issue is resolved. Or you simply are using (while paying for) an account that isn't yours.

TL;DR version:
Read the EULA.

killerbitsch
Posted - 2011.05.17 10:14:00 - [14]
 

Edited by: killerbitsch on 17/05/2011 10:17:17
Originally by: Misanth
Who's the original creator of that accounts, that's the question.


I created it. I own the e-mail address it is registered to. It uses the same IP as my main since it was created. It was always payed by the same bank card as my main.

And all these things should be far too obvious for even a GM having had his brain surgically removed, if he ever checks these details of the account.

Which in my case has never happened.

Originally by: Misanth
CCP would never ban a paying customer just out of the blue.

I thought this for 5.5 years... they not just WOULD but they did!

Misanth
RABBLE RABBLE RABBLE
Posted - 2011.05.17 10:24:00 - [15]
 

I dunno dude, but if CCP wants to get rid of you so badly, then why not just take your money and leave.

If you read the EULA you know they have all the right they want to just cancel your account, delete you character, put your wallet in negative, etc, if they just feel like doing it.

Unfortunately, running to another game won't save you, they have similar lines in their EULA (and for a reason).

But as I said, if you do own that account, they could very well just have suspended/banned it temporary while conducting an investigation. The proper way to solve such an issue is not to repeatedly post on the forums, that'll just aggravate the mods and bear no effect on your case (and even if it would, it'd be a negative one).

You're providing mild entertainment, tho.

killerbitsch
Posted - 2011.05.17 11:53:00 - [16]
 

Originally by: Misanth
You're providing mild entertainment, tho.


At least I'm not totally useless... :D

Dracoliche
Stiff Pickle Collection Agency
Posted - 2011.05.17 11:57:00 - [17]
 

http://wiki.eveonline.com/en/wiki/W/index.php

10 Warnings and bans are not to be discussed on the forum.

Such matters shall remain private between the CCP and the user. Questions or comments concerning warnings and bans will be conveyed through e-mail or private messaging. Likewise, discussions regarding moderator actions are not permitted on the forum. If you have questions regarding a post or thread, please file a petition.

There is also one about badmouthing CCP peeps somewhere in the EULA...


Damien McCandless
Caldari
Baden's Army
Posted - 2011.05.17 12:03:00 - [18]
 

Originally by: killerbitsch

i had some problems
it's just a small kind of error
I got accused for illegally using other player's bank card,

what could I do?




That would be an ecumenical matter.

Bob Ghias
Posted - 2011.05.17 13:16:00 - [19]
 

We had a vote in the office, and you are a tool

Grimpak
Gallente
Midnight Elites
Echelon Rising
Posted - 2011.05.17 13:46:00 - [20]
 

Originally by: Bob Ghias
We had a vote in the office, and you are a tool
power tool or manual tool?

killerbitsch
Posted - 2011.05.17 15:03:00 - [21]
 

Originally by: Dracoliche
http://wiki.eveonline.com/en/wiki/W/index.php

10 Warnings and bans are not to be discussed on the forum.

Such matters shall remain private between the CCP and the user. Questions or comments concerning warnings and bans will be conveyed through e-mail or private messaging. Likewise, discussions regarding moderator actions are not permitted on the forum. If you have questions regarding a post or thread, please file a petition.

There is also one about badmouthing CCP peeps somewhere in the EULA...




the same stuff prohibits trolling which is 80% of the threads posts.

badmouthing is telling something bad but untrue about someone. as far as i know.

Father Fondle
Posted - 2011.05.17 15:59:00 - [22]
 

Originally by: Grimpak
Originally by: Bob Ghias
We had a vote in the office, and you are a tool
power tool or manual tool?

Multi-use tool. A real Swiss army knife of tools. The tools of the tools.

Grimpak
Gallente
Midnight Elites
Echelon Rising
Posted - 2011.05.17 18:23:00 - [23]
 

Originally by: Father Fondle
Originally by: Grimpak
Originally by: Bob Ghias
We had a vote in the office, and you are a tool
power tool or manual tool?

Multi-use tool. A real Swiss army knife of tools. The tools of the tools.
gaddamn

CCP Zymurgist


Gallente
C C P
Posted - 2011.05.17 20:14:00 - [24]
 

The best way to deal with this is to file a petition with billing for assistance.


 

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