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Vladic Ka
Sniggerdly
Pandemic Legion
Posted - 2010.08.26 15:21:00 - [1]
 

Edited by: Vladic Ka on 26/08/2010 15:29:19
Cant access them through the game or forums.

Please fix.

Edit: This is a stuck petition I wish to file so if you could fix it soon™ that would be great.

Faolan Fortune
Posted - 2010.08.26 16:42:00 - [2]
 

Waiting to file a petition here, too Rolling Eyes

Ran Khanon
Amarr
Swords Horses and Heavy Metal
Posted - 2010.08.26 16:44:00 - [3]
 

The forums aren't the right place to discuss this issue. To bring this to the attention of the right people it is best to file a petition.


Marikitus
Posted - 2010.08.26 16:49:00 - [4]
 

Originally by: Ran Khanon
The forums aren't the right place to discuss this issue. To bring this to the attention of the right people it is best to file a petition.




And what happens if you are stuck with black "entering station screen" and you cant make a petition ingame?

Im stuck in a station for 6 days now and i dont have answers

Cipher Jones
Minmatar
Posted - 2010.08.26 17:01:00 - [5]
 

Originally by: Marikitus
Originally by: Ran Khanon
The forums aren't the right place to discuss this issue. To bring this to the attention of the right people it is best to file a petition.




And what happens if you are stuck with black "entering station screen" and you cant make a petition ingame?

Im stuck in a station for 6 days now and i dont have answers


Petitions worked 6 days ago so whats your point?

Etien Aldragoran
Legitimate Corporation
Posted - 2010.08.26 17:08:00 - [6]
 

Last time this happened I was told to file a petition to let customer support know of the problem.

CCP Navigator


C C P
C C P Alliance
Posted - 2010.08.26 17:09:00 - [7]
 

Both GM Zhainius and I have created petitions via the forum link and in game. All petitions were created successfully and regular petitions are coming in as normal. I have also logged in with a player account via the forum link and my petitions are displaying correctly.

Can you provide any further details such as an error message that was displayed when trying to submit or view a petition?

Spurty
Caldari
V0LTA
VOLTA Corp
Posted - 2010.08.26 17:10:00 - [8]
 

you should immediately file a petition about this!

Vladic Ka
Sniggerdly
Pandemic Legion
Posted - 2010.08.26 17:17:00 - [9]
 

Originally by: CCP Navigator
Both GM Zhainius and I have created petitions via the forum link and in game. All petitions were created successfully and regular petitions are coming in as normal. I have also logged in with a player account via the forum link and my petitions are displaying correctly.

Can you provide any further details such as an error message that was displayed when trying to submit or view a petition?


Getting 404 messages when using My Petitions or Create New Petition tabs. I used another account to file the petition in game.

CCP Navigator


C C P
C C P Alliance
Posted - 2010.08.26 17:18:00 - [10]
 

Originally by: Vladic Ka
Originally by: CCP Navigator
Both GM Zhainius and I have created petitions via the forum link and in game. All petitions were created successfully and regular petitions are coming in as normal. I have also logged in with a player account via the forum link and my petitions are displaying correctly.

Can you provide any further details such as an error message that was displayed when trying to submit or view a petition?


Getting 404 messages when using My Petitions or Create New Petition tabs. I used another account to file the petition in game.


Thank you for the reply.

Can you advise us what browser you are using?

Caldrion Dosto
Excrutiating Dirge
Merciless.
Posted - 2010.08.26 17:19:00 - [11]
 

Edited by: Caldrion Dosto on 26/08/2010 17:20:08
if i try pressing the button "my petitions" on the website i get "page not found".

Connecting from sweden.

edit; using chrome

Ran Khanon
Amarr
Swords Horses and Heavy Metal
Posted - 2010.08.26 17:22:00 - [12]
 

Originally by: Caldrion Dosto
Edited by: Caldrion Dosto on 26/08/2010 17:20:08
if i try pressing the button "my petitions" on the website i get "page not found".

Connecting from sweden.

edit; using chrome


Same.

From Holland, latest Firefox, Windows 7.

Faolan Fortune
Posted - 2010.08.26 17:23:00 - [13]
 

Originally by: CCP Navigator
Both GM Zhainius and I have created petitions via the forum link and in game. All petitions were created successfully and regular petitions are coming in as normal. I have also logged in with a player account via the forum link and my petitions are displaying correctly.

Can you provide any further details such as an error message that was displayed when trying to submit or view a petition?


I haven't tried in game, but using both the IE browser which comes with Win 7 and the new Firefox beta browser, clicking on 'Create new petition' under 'Eve support' just opens a new page 'https://support.eveonline.com/pages/petitions/createpetition.aspx' and gives a 404.

Going to try the regular Firefox... Also no internet problems elsewhere and connecting from the UK.

Nareg Maxence
Gallente
Posted - 2010.08.26 17:23:00 - [14]
 

Yeah 404. Denmark, Firefox on Vista.

Heilig Nacht
Posted - 2010.08.26 17:24:00 - [15]
 

Originally by: Caldrion Dosto
Edited by: Caldrion Dosto on 26/08/2010 17:20:08
if i try pressing the button "my petitions" on the website i get "page not found".

Connecting from sweden.

edit; using chrome


I get the same using chrome from UK

Vladic Ka
Sniggerdly
Pandemic Legion
Posted - 2010.08.26 17:24:00 - [16]
 

Edited by: Vladic Ka on 26/08/2010 17:24:20
Originally by: CCP Navigator

Thank you for the reply.

Can you advise us what browser you are using?


Using firefox from the UK.

omgfreemoniez
Posted - 2010.08.26 17:24:00 - [17]
 

I clicked the "create petition" link and got a 404 error too. UK, XP, latest Firefox.

I think it's a problem on your end, CCP!

Breaker77
Gallente
Reclamation Industries
Posted - 2010.08.26 17:24:00 - [18]
 

Originally by: Caldrion Dosto
Edited by: Caldrion Dosto on 26/08/2010 17:20:08
if i try pressing the button "my petitions" on the website i get "page not found".



Same here

XP, Firefox

DmD666
Interwebs Cooter Explosion
Fatal Ascension
Posted - 2010.08.26 17:26:00 - [19]
 

Edited by: DmD666 on 26/08/2010 17:25:50
I get a 404 as well.

XP, firefox

bassie12bf1
Posted - 2010.08.26 17:27:00 - [20]
 

404 with internet explorer 8 and firefox, windows 7. from holland.

have not tried ingame since I have no need to make a petition.

Gieron
Sebiestor Tribe
Posted - 2010.08.26 17:28:00 - [21]
 

404 here too, from Sweden, using Links on Debian GNU/Linux

Destination SkillQueue
Are We There Yet
Posted - 2010.08.26 17:28:00 - [22]
 

404 here too. Using firefox.

Faolan Fortune
Posted - 2010.08.26 17:29:00 - [23]
 

Yep, same thing with the regular latest Firefox.

Esrevid Nekkeg
Justified and Ancient
Posted - 2010.08.26 17:33:00 - [24]
 

'Create new Petition' and 'My Petition' both give a 404.
Latest Firefox, XP pro, 16 GB DSL, the Netherlands.

Zavulon Sukkot
Suddenly Ninjas
Tear Extraction And Reclamation Service
Posted - 2010.08.26 17:36:00 - [25]
 

The whole petitions app is offline. Direct links ( http://support.eve-online.com/Pages/Petitions/PetitionDetails.aspx?GUID) are 404 as well.

Miyamoto Uroki
Caldari
Sarum Industries
Posted - 2010.08.26 17:37:00 - [26]
 

Same here

Windows 7, latest Firefox aswell as IE8

Amerilia
Posted - 2010.08.26 17:38:00 - [27]
 

Edited by: Amerilia on 26/08/2010 17:38:47
Isnt the Forum the wrong place for this? "By the rules" you should file a petition about this issue!

Gieron
Sebiestor Tribe
Posted - 2010.08.26 17:42:00 - [28]
 

Originally by: Amerilia
Isnt the Forum the wrong place for this? "By the rules" you should file a petition about this issue!

Error: Joke already made.

DmD666
Interwebs Cooter Explosion
Fatal Ascension
Posted - 2010.08.26 17:42:00 - [29]
 

I was able to successfully create a petition regarding this in-game.

CCP Navigator


C C P
C C P Alliance
Posted - 2010.08.26 17:44:00 - [30]
 

Thank you for all of your replies.

Our engineers are now aware of the problem and it will be investigated asap. I have had our Community team members check on all browser types in Reykjavik and Atlanta and none of us can replicate the issue.

We are investigating and hope to update you as soon as possible.


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