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Abenham
Posted - 2010.05.01 11:04:00 - [1]
 

My laptop is giving me a headache, wondered if any of my fellow eve players could give me a few pointers. Here's the problem:

I am the proud owner of a Sony Vaio VGN-AR51M laptop computer. It has been generally very reliable in the past and when there have been problems, I've normally been been able to fix it.

However, it has recently developed a problem of not booting up when turned on.

The exact symptoms of the problem are as follows:

I turn on the power button, the laptop does turn on - there doesn't seem to be a problem with the power supply as I can do this operation in three power configurations (1. Just the power cable, no battery. 2. Just the battery. 3. Just the power cable)

After it has turned on, the fans start whirring and the CD drive clicks and whirs for a bit.

Normally what happens after that is the screen lights up and a Sony Vaio logo pops up and it commences to boot up Windows, but the screen will not light up (not just back light failure)

After the CD drive buzzes and whirs the computer enters a stasis. Only the power button works (to turn it off again), nothing else will respond. I originally thought that I could download a recovery CD but the disk drive won't respond to the eject button!

Is there anything I can do or do I need to get it to a repair shop?

Thank you in advance for advice.

Abe

Dan O'Connor
Cerberus Network
Dignitas.
Posted - 2010.05.01 11:07:00 - [2]
 

My gut feeling is that there is a lot of dust inside the machine, mainly at the fans, that prevent enough hot air to flow out of the machine. As such, it kinda gets hotter and hotter inside, and most computers today have a failsafe mechanism that triggers once a certain temperature point inside the housing has been reached.

With laptops it's always tricky... If you can, try to open the places where the fans are, then clean them. If you can't, then you probably have to have it repaired.

yani dumyat
Minmatar
Pixie Cats
Posted - 2010.05.01 11:36:00 - [3]
 

Does it beep at you at all? If there is a hardware fault it may issue a beep code, google should tell you the specific codes for your machine. If you get a beep code and are not confident of taking the machine apart yourself you'll need to take it back to the shop.

If it doesn't beep it may be a software fault. Your CD tray should have a small hole in it through which you can push a pin, this is a manual release mechanism. Open the cd tray with a pin and use a recovery disk or spare boot disk, if possible try to back up files before running any diagnostics or repairs.

Least likely but still possible is a bios problem. Some notebooks have a function where removing the battery and holding the power button for ten seconds resets the bios, others you need to take it apart and disconnect the little battery next to the bios chip. Exhaust other options before trying this.

Hope that helps Wink

Abenham
Posted - 2010.05.01 12:50:00 - [4]
 

Dan and Yani, cheers for your swift replies.

I've tried holding F8 while starting the computer up. This has had no effect.

Since the warranty date has been and gone I've had it open and cautiously blown into it and around the fan vents to shift any build up of dust. This has had no effect either. The fans are all still operating so I doubt its a overheating problem.

When I've started it up I've listened for any beeping sounds/beep code that might denote any hardware problems. There are no beeps.

Since then I've found the manual release for the CD tray. I had a Vista Recovery CD somewhere that I downloaded for a previous fix that I'm desperately searching my flat/the net for.

The computer did not come with a boot cd out of the box and the CD that I previously had was a free download - I forget where I got it from but I have a feeling it was before Service Pack 2 was released?? I cant remember the details properly

I welcome any other suggestions (including to just bite the bullet and take it to a shop).

Has anyone else ever had this problem with their computer?

Abe

defiler
Mad Hermit
Wayward Alliance
Posted - 2010.05.01 12:58:00 - [5]
 

Edited by: defiler on 01/05/2010 13:03:52

Good timing, that's exactly what happened to my desktop last night. Sometimes the screen won't turn on, no indication of POSTing or anything. (oh the irony)

Wasn't too worried about it (big mistake) since I practically never turn it off and it would always start if I tried a couple of times.

Not this time. Did the usual routine with removing/changing hardware, when that failed I removed the motherboard to inspect it more closely. Noticed that the heat sinks were hotter than usual.

Found three dangerously bulging capacitors, no doubt they're the culprit. By now I've cycled power so many times that it hardly starts at all, the CPU fan runs at half speed (should be max until the fan control kicks in) and it turns itself back off again within a couple of seconds.


If that's what's happened to your laptop, then I'm sorry for your loss. Now, replacing a couple of broken but intact capacitors is usually a cakewalk, but taking apart the laptop, getting new caps and replacing them is a right PITA, and probably a bit too much for most people.

And, of course, there's no guarantee that it will fix the problem, even if you find bad caps. Or it could be something entirely different (definitely a hardware failure though). Either way, your options are:
1. Try to fix it yourself.
2. Take it to the shop.
3. Declare it dead and get a new one.

Personally I'll go for 3, once that's complete I'll try to fix it simply out of curiosity.

Marquis Jeladriel
Posted - 2010.05.01 13:20:00 - [6]
 

Edited by: Marquis Jeladriel on 01/05/2010 13:20:54
Update:

I've been sat hogging my GFs laptop posting on forums while she's been giving me evils Twisted Evil

MY laptop has been sat uselessly next to me turned on. It has started beeping at me. One short beep every 10 mins or so i think.

Hardware problem.... bugger.

Having only a small screw driver and no real experience of taking apart different bits of my laptop aside from my dust removing foray earlier I think I'll have to take it to a shop :-(

Cheers for all your replies. Wish me and my wallet luck :-(

Abe

*Doh - forgot to select character.

defiler
Mad Hermit
Wayward Alliance
Posted - 2010.05.01 13:29:00 - [7]
 

Edited by: defiler on 01/05/2010 13:50:06
d'oh, I fail at reading. Redundant crap cleared.


 

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