| Author |
Topic |
CCP Caedmon
 |
Posted - 2009.10.15 11:09:00 - [ 1]
Edited by: CCP Caedmon on 28/10/2009 12:57:06
The first iteration of the in-game mail is now available on Singularity.
The focus in this sprint was to expose as much functionality as possible with the intention of improving the UI later. As a result most icons are temporary placeholders and the UI layout and UX flow will see some changes.
The old and new mail systems are currently running in parallel, so the neocom mail button still leads to the old system. To access the new system you need to hold shift and click the neocom mail button. Alternatively you can assign a short cut to the description 'open mail' in the esc menu.
Known issues
- UI and UX not final
- Automatic broadcast of changes when receiving mail is not yet implemented. Need to close and reopen mail window to check for new mail.
- Time stamp on mail replies not formatted correctly
- If you receive a mail that was sent to you and a mailing list of which you are not a member, only the mailing list ID number is displayed not its name.
We're looking forward to your feedback!
|
Adunh Slavy
Ammatar Trade Syndicate |
Posted - 2009.10.15 11:54:00 - [ 2]
I checked it out till the server went down and hasn't been up since.
It looks good and appears functional. I've yet to do much with labels since the only mail I had was from me to me.
The ability to forward, reply all, reply is nice, with the header included.
The status marker is nice too, but curious if this applies only to those in the buddy list or from any sender?
Settings ... Blocked list, CSPA charge. I did not find an interface for that yet.
More when I can play with it again. |
Aion Amarra
Minmatar
Real Nice And Laidback Corporation
Black Core Alliance |
Posted - 2009.10.15 13:55:00 - [ 3]
(Posting from new IGB. :D)
Just tried the new email system. Very nice so far, though the icons as mentioned above need work.
More info on how mailing lists work would be nice, tho. |
Ironhelix Sr
Tri-Helix Industries
|
Posted - 2009.10.15 14:10:00 - [ 4]
Edited by: Ironhelix Sr on 15/10/2009 14:23:47
It looks pretty nice the only gripe I have about it, and I have BR'd it is that messages sent to a mailing list before you join it do not appear and also when clicking reply to a message sent to a mailing list it sends it to only the individual and not the mailing list.
Also if it's possible to have Corp, and Alliance send a mail to the corp and alliance mailing list as well as typing in your corp and alliance name it would be greatly appreciated.
edited because I seemed to have misplaced my spelling bee |
Adunh Slavy
Ammatar Trade Syndicate |
Posted - 2009.10.15 14:20:00 - [ 5]
Edited by: Adunh Slavy on 15/10/2009 14:21:19
Would be helpful to have a global alias, a substitution if you will, for corp and alliance. Instead of typing the full name, "corp" or "alliance" could evaluate to corp or alliance full name of the mail composer on the backend perhaps.
I see status is not what I thought it was, nice feature.
No moderation options for new mail lists, I suppose that is coming though.
Not needed but I could see the desire of Blind Carbon Copy, BCC
When reading a new mail, the status changes from unread to read, however I have to click the mail again to get the reply, forward, reply all and trash buttons to light up.
All in all, nice mail client :)
|
Elisean
Pator Tech School
|
Posted - 2009.10.15 14:59:00 - [ 6]
Edited by: Elisean on 15/10/2009 22:20:39
I like it! great improvement!
(This is now a functionality feedback post)
I noticed that there is no search function.
An archive function like in gmail would be nice. Sometimes you don't want to delete an e-mail but you want to keep yout inbox clean.
The Compose buttons should be more pronounced. No need for it to hide.
Future Ideas
EveMail
Fittings
Custom routes
Bookmarks
Ui settings
Lets say, you want to show someone a good route into low sec, you could open you map, set destination, and then right click and copy for mail. Then open up the mail and paste.
then the person's map would open when they click the link with the route loaded up. Currently there is no way to share custom routes.
Lets get rid of bookmarks being traded as items and make it something you can save and mail to each other.
The ability to send your saved fits through the in game mail system. Just copy and paste, and when they load it up it becomes on of their saved fittings.
I would also like the ability to save my UI/overview settings, and then send them to another player using the in-game mail system. When they click on it, it would prompt them if they would like to load custom UI.
That kinda of functionality would be awesome. : ) |
Arkady Sadik
Minmatar
Electus Matari |
Posted - 2009.10.15 16:21:00 - [ 7]
Very nice!
I've been playing around with the mailing lists. It seems to me that their functionality is being changed pretty fundamentally.
On TQ, they serve as some kind of "bulletin board": You put up a mail, and it stays there until the mailing list owner deletes it. The same holds for alliance/corp mail, and that's how those are used.
The new mail system seems to turn them into "real" mailing lists: You send a mail to that list, and every subscriber of the list receives it. It then stays in that subscriber's inbox until the subscriber deletes it.
Is that an intended change, or is that just an artifact of the not-quite-finished UX? |
Elisean
Pator Tech School
|
Posted - 2009.10.15 16:40:00 - [ 8]
Edited by: Elisean on 15/10/2009 22:20:49UI Look and FeelThe 1st thing I thought when opening the new in-game mail was that it looked 100% like the market window. When people say that the eve UI sucks, this is what they are talking about. Functionally, it's awesome! But no one ever said the eve UI wasn't functional. Remember what you guys did for the fitting window? Sure some players complained about eye candy over function. But if the function is the same, the rest is just a skin. and believe me, I showed a new player the old fitting window and they couldn't believe we use to use that. You should add some sort of UI element to connect the mail system with other communication type UIs. Thus the player can see it and know without reading the text, what sort of window is open. Maybe I'm being too general, so here is an example of what I'm talking about. Now more professional. http://dl.eve-files.com/media/corp/mothermoon/eve_mail%5B1%5D.jpgOf course your probably thinking "wtf;" Whats that for. In short, It's to make a distinction between communication and Finances. Your sending someone mail, not setting up a buy order. Plus it adds visual interest, further separating the two. YOu don't need do use my idea, I'm just saying do SOMETHING to make the mail distinct. |
CCP Caedmon
|
Posted - 2009.10.15 17:36:00 - [ 9]
Thanks for the feedback so far, keep it coming!
To answer some of your questions:
-Blocked list, CSPA charges and Mailing list management are all still being worked on. We expect to have them at the end of the current sprint.
-Having "corp" and "alliance" resolve to your corp/alliance is a good idea, I'll speak to CCP Karkur about getting it done.
-The change in mailing list functionality that Arkady mentions is an intended one. It gives the person whose mailbox the mail is sitting in full control of what mails they keep and what mails they trash.
|
Madcow
Minmatar
Sebiestor Tribe
|
Posted - 2009.10.15 18:38:00 - [ 10]
It should be more clear that the mail icon is compose message because at first I thought it was just the window icon and couldnt find the new mail button. |
Arkady Sadik
Minmatar
Electus Matari |
Posted - 2009.10.15 18:39:00 - [ 11]
Edited by: Arkady Sadik on 15/10/2009 18:41:00 Originally by: CCP Caedmon
-The change in mailing list functionality that Arkady mentions is an intended one. It gives the person whose mailbox the mail is sitting in full control of what mails they keep and what mails they trash.
Thank you for the reply. This has some quite strong effects on how mailing lists and corp/alliance mail are used right now, mainly the orientation/intro mails. Alliance/corp mail is often used for a orientation mails of the type "hi, welcome to <corp>, here are the basic things you need to know ...". Those usually list forum addresses, possibly some shared intel channels and similar things. New people who join the corp get to see this mail right away and can follow the basic steps there. Incidentally, one of the first rules you find in those mails is "NEVER POST TO ALLIANCE/CORP" - most pilots shouldn't post to those mailing lists. (Would be nice to be able to set them moderated while communication officers can configure them) This is also used on some mailing lists. For example, cap ops mailing lists give some basic intros. An order tracker mailing list has a number of posts describing the current offers. Even more "obvious" uses are difficult. The aforementioned cap ops mailing list posts a cap op in 1 week. During that week, someone finally gets his carrier and gets added to the mailing list, but he does not see the cap ship. I have seen very few mailing lists that have not been used as "bulletin boards" like this, actually. So this change removes some widely used functionality. Are there plans to provide a replacement for this? Edited to add: I do not think a "mailing list" is an appropriate term for these uses, and not providing this via a "mailing list" is probably a good choice, but the functionality is important and needs to be addressed somehow. |
Hereon Herinnger
Gallente
The Scope
|
Posted - 2009.10.15 19:12:00 - [ 12]
About the mailing lists, what they are in the new client is more of a "mailing list" and would also be useful. But I think a lot of people would like a "bulletins" feature which might or might not be in mail but would function similarly to the old mailing lists. |
Altair Mogwa
D00M. |
Posted - 2009.10.15 19:27:00 - [ 13]
Edited by: Altair Mogwa on 15/10/2009 19:57:21
I've searched my corp and alliance by typing it in, and sent mails, closed the new mail UI, reopened, no mail :(. Am i missing a step or just a bug?
Have to log out / log back in to sisi to get corp mails to show in your own tabs that you sent, alliance mails you send only show in the sent box after re-logging, and not in the alliance tab. My alt online was able to close / reopen the UI to see the new corp/alliance mails just fine
- People should not be able to delete Alliance and Corp mails on 'their end' - That function should be left for subscribed mailing lists. See Arkady on why it should remain the same. As a corp director i deleted the corp mail on my end because I didn't want to see it anymore, however due to director status it deleted it for everyone.
-
I do not like the fact that if you are on alliance / corp label and hit compose, it doesn't default to that. This is a functionality of the old system that should be maintained.
If this is outside the scope of 'one click to compose any message, regardless of recipient' then perhaps a 'radio button' style like you see when making a contract. There is a 'To' line where you could type in a recipient / multiple recipients, or you could click 'To corp' or 'To Alliance' radio button, then compose your message. Perhaps some dynamic interface that adds radio selection buttons to mailing lists you subscribe to.
--
I do enjoy how it's much more like traditional e-mail in the sense that as you type in a recipient it brings up contacts / mailing lists you have.
All mails and sent mails = epic
- When you click a mail that is 'unread', and it changes over to 'read' it automatically de-selects itself. You have to re-click it to bring back the action buttons for reply/forward/delete ect.
- Compose mail button should be more obvious.
- The ability to reply to all on an alliance mail is broke. It just keeps adding the original senders name to the 'To' line over and over again, and brings up no action box.
- Mailing List reply to all issue:
When you click 'reply to all' on a mail from a mailing list, it doesn't reply to the mailing list so everyone can receive it, it just sends to the individual. I tested this with 4 people on a list. Sent a mail, did a reply to all from a receiving party, only the original person who sent the mail to the mailing list received the reply to all. I performed this action both from the mailing list tab, as well as inbox tab. |
Razin
The xDEATHx Squadron
Legion of xXDEATHXx |
Posted - 2009.10.15 21:15:00 - [ 14]
Sent myself an evemail in Russian, the client will not show the content. The message shows up in the inbox but will not display anything in the content pane. 'Status' of the message remains green when selected. |
Elisean
Pator Tech School
|
Posted - 2009.10.15 21:43:00 - [ 15]
Updated my posts into function and look. Included shiny eye candy,
reserving this space to report bugs. |
Koss Cirdec
Brotherhood of Heart and Steel
Libertas Fidelitas |
Posted - 2009.10.15 22:41:00 - [ 16]
1. My pre-existing eve-mails from the old eve-mail system aren't in the new system.
2. I composed a message from myself to my corp. The drop-down entry helped me select my corp as the recipient. I added a label, "Important Information" to the outgoing message. The message then showed up in the following places: All Mails, Sent Items, and the label "Important Information". Even though it was sent to the corporation it did not appear under Corp as expected. |
Ivanda Nothabeer
H A V O C
Cascade Imminent |
Posted - 2009.10.16 04:52:00 - [ 17]
If it isn't going to kill the server, can we send Bookmarks by eve-mail ?
|
HeliosGal
Caldari |
Posted - 2009.10.16 09:26:00 - [ 18]
if we are sending bookmarks by evemail i propose a cap of 5 per mail and 50 per player per day
perhaps with a isk sink cost of 250,000 isk per bm in each evemail as a isk sink as well |
Artassaut
Minmatar
Shadow Striders
Property Management Solutions |
Posted - 2009.10.17 07:33:00 - [ 19]
Originally by: CCP Caedmon
1. Open Escape menu > Shortcuts
2. Click on "ui_cmd_openmail" in Description
3. Assign shortcut and click OK
Hm, are you guys going to be looking into the shortcut system anytime soon? I'd enjoy support for Directinput and the numpad numbers. Not to mention putting more functions like: deploy drones, approach, orbit, keep at range, warp, jump, dock, unlock target, look at, and showinfo in there. |
xena zena
The Money Shot Inc.
|
Posted - 2009.10.17 20:58:00 - [ 20]
Originally by: HeliosGal
if we are sending bookmarks by evemail i propose a cap of 5 per mail and 50 per player per day
perhaps with a isk sink cost of 250,000 isk per bm in each evemail as a isk sink as well
That's silly, the pretext was if it wasn't going to kill the server. Linking bookmarks (like the new saved fittings) into chat windows would also be wonderful. Same with being able to send evemails with fittings linked. On the topic of removing the old functionality of mailing lists where mail persists, and joining a corp/list lets you see all the old mails should DEFINITELY be maintained, or something to replace that function be introduced. It serves a VERY valuable function, like MOTD's in channels. |
S'T'A'L'K'E'R
Pirate Academy
|
Posted - 2009.10.18 02:11:00 - [ 21]
Interface of new mail system is very boring. This is OMFG-uber-space-mail or Outlook? I do not need Outlook in Eve. Actually, i do not need it anywhere  |
HeliosGal
Caldari |
Posted - 2009.10.18 02:38:00 - [ 22]
KISS principle - keep it simple S......
If its easy to use and works and is bug free then im happy with it as it is atm
Perhaps some fancy grahpics could be incorparated but i think CCP have other issues to work on to be honest. |
Elisean
Pator Tech School
|
Posted - 2009.10.18 03:25:00 - [ 23]
Originally by: S'T'A'L'K'E'R
Interface of new mail system is very boring. This is OMFG-uber-space-mail or Outlook? I do not need Outlook in Eve. Actually, i do not need it anywhere
see my post. actully maybe I'll really push it, There is so much more than could be done. Like the hidhing the right side where you read the me-mails untill you click on it. Which animates a screenless screen, (like in sci0fi) to open up and have your mail on it. |
Chainsaw Plankton
IDLE GUNS
IDLE EMPIRE |
Posted - 2009.10.19 03:46:00 - [ 24]
so I logged in today and was sad the new mail wasn't in game, looks like it is, but hidden
must go play \o/ |
HeliosGal
Caldari |
Posted - 2009.10.19 05:53:00 - [ 25]
a bit like soviengty not fully deployed yet, they are introducing new stuff every few days testing it and then moving to next step |
velocity7 |
Posted - 2009.10.19 15:28:00 - [ 26]
My two cents; though it is WIP, the compose buttons and all aren't overtly obvious (e.g., they don't look like buttons that I should be clicking to do stuff). |
Draco Argen |
Posted - 2009.10.21 14:04:00 - [ 27]
- Its been said, but i'm just /Signing it. Compose need to be MUCH more obvious. I only found it because i used to Play Mist & Riven
- The old Bullitin board style needs to die as an Evemail format, Its new storage concept of a proper user mailbox is excellent, for email equivilant. But given users clever alternative use of the bad design there will need to be a replacement. Ie forums to come with COSMOS/NewEden. This needs to be available to cover the gap ASAP. Chaos will ensure as certain info, like Teamspeak details, safe travel routes, war target lists or any static info will disappear in some mailboxes and needs forum/bulliten board like posting.
- The new meta tag style of folders is fantastic. Trash and delete are easier to handle. The underlying design was always the hang up this I know, so well done.
- Evemail Aliance/Corp buttons are sourly missed and an alias of "corp" etc would be the least that is needed. A button would be appreciated when viewing Alliance/corp but that may not make sense in the new format. Perhaps statics buttons next to compose for Alliance and corp?
^^ All of this is Constructive critique. In truth i'm VERY pleased to see this form of revamp and take my hat off to you CCP devs/designers. |
Draco Argen |
Posted - 2009.10.21 19:08:00 - [ 28]
Ok, now at home not work and can elaborate a bit (oh god more bullitpoints  ) - Still has silly size limit. I know Evemail takes space, but with improved evemail management you wont get so much crap stored. For goodness sake it's rich text content only. Increase the limit at least, please (multi mails suck)
- 07 For VERY fast toon search, excellent use of indexing I presume
- As with every part of Eve, Keyboard UI sucks, can we have more than up down? perhaps Enter opens the group, may be a bigger problem I know
- Shame labels are associated/keyd on my toon, not associated with the mail itself. Would have been handy to see incoming mail's labels set by the sender. Too late for such a technical low level change I Guess.
- Can we have "To" as a column or an optional column for reading. Without it in the inbox I cant tell what are mailing list mails and what are direct mails, or even group mails. Same goes for Sent mail, in fact especially for sent mail
- Ok, I've not personally figured out how to send Aliance/Corpmails and made a wrong assumption from others posts. Do we just tag it with an label Aliance?! Cos if so VERY cool. I cant type the Aliance or Corp name as i suspected I would be able to. I kind of doubt this is intentional (tag system), if it is I'm amazed and pleased at the versatility of being able to upgrade any mail to an alliance mail. Very Google Wave like. I REALLY hope it isn't just a bug/"feature"
All for now. Going to report fun bug with Fleet finer UI  |
CCP karkur
|
Posted - 2009.10.21 23:22:00 - [ 29]
Originally by: Draco Argen
I cant type the Aliance or Corp name as i suspected I would be able to.
You are supposed to be able to type your corp/alliance name in the TO field (and should get them as an option in the drop down menu when you start typing the name in the field). Is that not working on your client? |
Chainsaw Plankton
IDLE GUNS
IDLE EMPIRE |
Posted - 2009.10.22 18:02:00 - [ 30]
Originally by: CCP karkur
Originally by: Draco Argen
I cant type the Aliance or Corp name as i suspected I would be able to.
You are supposed to be able to type your corp/alliance name in the TO field (and should get them as an option in the drop down menu when you start typing the name in the field). Is that not working on your client?
I get that but when I send a mail to IDLE GUNS, or IDLE EMPIRE I don't see it show up anywhere Mails sent to IDLE GUNS, or IDLE EMPIRE show up in the all tab, but not in the corp/alliance tabs okay I just made myself more confused, they all have the label sent items. so it doesn't seem to ever be received. and yes I did try closing* and reopening the mail UI. *closing the mail window doesn't work, have to minimize and right click close on the minimized tab. |
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