| Author |
Topic |
 Kytanos Termek Caldari Perkone
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Posted - 2009.08.22 19:35:00 - [ 1]
Edited by: Kytanos Termek on 22/08/2009 19:37:21 Edited by: Kytanos Termek on 22/08/2009 19:36:05 Im not normally one to whine on the forums, I roll my eyes at the next troll. but this takes the cake. A corp mate of mine recently got hacked, had all his stuff cleaned out, sold by a RMT. then he got banned by ccp for real money trading when he tried to petition it.
"due to current policy RTM ELUA violation result in iresverisble account banning, all data resulting to this account is removed from the servers within 7 days"
He is still trying to resolve it but given the near mythological inability of the gm department to understand human logic and common sense. I think weve lost a valuable corp mate.
Real smooth CCP. Real smooth |
 Garia666 Amarr T.H.U.G L.I.F.E Xenon-Empire |
Posted - 2009.08.22 19:37:00 - [ 2]
head shot! |
 Krystal Vernet Minmatar |
Posted - 2009.08.22 19:38:00 - [ 3]
CCP can only act on what they have proof of. He's petitioning it, so they'll investigate it, but until then, they have to take action against the RMT they know happened for sure. |
 Kytanos Termek Caldari Perkone
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Posted - 2009.08.22 19:45:00 - [ 4]
Problem is in 7 days, (probably 4 or 5 now) their going to delete any evidence automatically.
and we all know how slow customer support is, and the response times of 24+.
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 Ranger 1 Amarr Ranger Corp
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Posted - 2009.08.22 19:47:00 - [ 5]
There is a moral to this story, I think you'll figure it out...
He purchased isk from an RMT, this is a violation of the EULA.
Good luck.
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 Kytanos Termek Caldari Perkone
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Posted - 2009.08.22 19:49:00 - [ 6]
Edited by: Kytanos Termek on 22/08/2009 19:50:11 Originally by: Ranger 1 There is a moral to this story, I think you'll figure it out...
He purchased isk from an RMT, this is a violation of the EULA.
Good luck.
Nope, He got hacked BY a real money trader, as many people have been lately. that RMT cleaned out his account. then ccp banned him for "Selling his isk for real life cash" which is a violation of the EULA. In short: He got hacked, hacker cleaned out account and sold it for real life dollars. He got blamed for the whole thing and banned. |
 Ranger 1 Amarr Ranger Corp
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Posted - 2009.08.22 19:52:00 - [ 7]
Edited by: Ranger 1 on 22/08/2009 19:54:02 I'm trying to be cruel by saying this, but how exactly do you think he got hacked to begin with?
Think about it.
While it is possible that he picked up the keylogger from one of the links on the forum (kind of silly, but it happens) in most cases you get keyloggers from purchasing isk from RMT's. If he picked it up on the forums, CCP will clear him.
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 xOm3gAx Caldari Stain of Mind
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Posted - 2009.08.22 19:53:00 - [ 8]
Originally by: Kytanos Termek Edited by: Kytanos Termek on 22/08/2009 19:37:21 Edited by: Kytanos Termek on 22/08/2009 19:36:05 Im not normally one to whine on the forums, I roll my eyes at the next troll. but this takes the cake. A corp mate of mine recently got hacked, had all his stuff cleaned out, sold by a RMT. then he got banned by ccp for real money trading when he tried to petition it.
"due to current policy RTM ELUA violation result in iresverisble account banning, all data resulting to this account is removed from the servers within 7 days"
He is still trying to resolve it but given the near mythological inability of the gm department to understand human logic and common sense. I think weve lost a valuable corp mate.
Real smooth CCP. Real smooth
And what exactly was he doing that got him hacked? |
 Kytanos Termek Caldari Perkone
|
Posted - 2009.08.22 19:54:00 - [ 9]
Edited by: Kytanos Termek on 22/08/2009 19:54:01 Originally by: Ranger 1 I'm trying to be cruel by saying this, but how exactly do you think he got hacked to begin with?
Think about it.
Encase you have been living under a rock for the past 3 months. their are bad links on the forums that a bunch of key loggers posted lately. CCP recently changed a few forum rules to ban them. their are dodgy files, video's, and scripts all over the internet. even some on eve files, Infact we think we have figured out exactly what he downloaded that got him hacked. It was a torrent on eve files. |
 LaVista Vista Conservative Shenanigans Party |
Posted - 2009.08.22 19:54:00 - [ 10]
CCP doesn't delete data.
You might consider if your friend is being honest with you. Just sayin'. |
 Abrazzar |
Posted - 2009.08.22 19:55:00 - [ 11]
Edited by: Abrazzar on 22/08/2009 19:55:16Hah! He sold all his stuff to a RMTer for real cash and then tried to get CCP to give it all back by claiming he got hacked!  |
 Kytanos Termek Caldari Perkone
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Posted - 2009.08.22 19:56:00 - [ 12]
Im just posting on what he posted on our forums. That I consider this abhorrent screw up by the GM department to actually be possible over the fact my friend is lying. is a testament to my level of trust in the gm department.
(I will say though, I like CCP, Great game and all, but geeze the gms)
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 Ranger 1 Amarr Ranger Corp
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Posted - 2009.08.22 19:56:00 - [ 13]
Sorry, my edit to that post was a bit slow in coming. I'll repost it here. Quote: While it is possible that he picked up the keylogger from one of the links on the forum (kind of silly, but it happens) in most cases you get keyloggers from purchasing isk from RMT's. If he picked it up on the forums, CCP will clear him.
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 Kytanos Termek Caldari Perkone
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Posted - 2009.08.22 19:57:00 - [ 14]
Edited by: Kytanos Termek on 22/08/2009 19:57:35 Originally by: Ranger 1 Sorry, my edit to that post was a bit slow in coming. I'll repost it here.
Quote: While it is possible that he picked up the keylogger from one of the links on the forum (kind of silly, but it happens) in most cases you get keyloggers from purchasing isk from RMT's. If he picked it up on the forums, CCP will clear him.
I hope so, I am hoping it just got found by one of the dumb as dirt copy paste monkeys. and it will be all escalated and cleared up. :-( |
 Blane Xero Amarr The Firestorm Cartel
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Posted - 2009.08.22 20:40:00 - [ 15]
"due to current policy RTM ELUA violation result in iresverisble account banning, all data resulting to this account is removed from the servers within 7 days"
If he is claiming that this is the answer he got then he is pulling a fast one on you all.
1. Too many typo's. CCP Don't ban you for "RTM" They ban you for "RMT". What do they care if you "Return to Manufacturer?". Neither do they ban you for ELUA whatever that is, they ban you for breaking the TOS and EULA. 2. CCP Never delete anything from the server, this includes characters, accounts and those dirty chatlogs of you cybering with some newbie minmatar female claiming their "A/s/l" is 16/f/cali. 3. If he genuinely did click one of the myriad of links that are :SO OBVIOUS: and then download a flash plugin which is :SO OBVIOUSLY: not legitimate (Legitimate websites will always tell you to go to adobe.com) then he :SO OBVIOUSLY: did not value his account or any other details he has since typed into Internet Explorer. Since we know if he had firefox surely he would have Noscript and Adblock, Rite? Rite? Guise? |
 Malthros Zenobia |
Posted - 2009.08.22 20:44:00 - [ 16]
Edited by: Malthros Zenobia on 22/08/2009 20:47:44 Originally by: Blane Xero "due to current policy RTM ELUA violation result in iresverisble account banning, all data resulting to this account is removed from the servers within 7 days"
If he is claiming that this is the answer he got then he is pulling a fast one on you all.
1. Too many typo's. CCP Don't ban you for "RTM" They ban you for "RMT". What do they care if you "Return to Manufacturer?". Neither do they ban you for ELUA whatever that is, they ban you for breaking the TOS and EULA. 2. CCP Never delete anything from the server, this includes characters, accounts and those dirty chatlogs of you cybering with some newbie minmatar female claiming their "A/s/l" is 16/f/cali. 3. If he genuinely did click one of the myriad of links that are :SO OBVIOUS: and then download a flash plugin which is :SO OBVIOUSLY: not legitimate (Legitimate websites will always tell you to go to adobe.com) then he :SO OBVIOUSLY: did not value his account or any other details he has since typed into Internet Explorer. Since we know if he had firefox surely he would have Noscript and Adblock, Rite? Rite? Guise?
This post is full of win. Except one thing on the bolded part. Noscript and Adblock both kick all sorts of ass, but they are by no means foolproof, just as no firewall/AV keeps you completely safe. Anyone clicking the links just because they have noscript/adblock are idiots, and sooner or later their luck will run out. Nobody should be clicking those links, period. Unless you fully intent to risk compromising a computer (or know for a fact the virus in the link is still one that your AV can catch, but even then...) you're just asking for trouble. I can't wrap my head around why people are clicking links that should be screaming "DANGER WILL ROBINSON DANGER" when they see the link that is in an insanely shady post from the guy who looks like a cousin of the person you just reported for ISK Spamming in local. It's only ****. You're on the internet, it's not hard to fine the same stuff they're using to steal your details (or better). |
 Nika Dekaia |
Posted - 2009.08.22 21:04:00 - [ 17]
If an account gets hacked, you'll get the message "Account security compromised, disabled for ongoing investigation." or something. The nice GM will go through all transactions and revert them and give you back your account. There were people posting on the forum who got hacked and then got the account back.
In your friends case, taking a wild guess, the GM found a nice little ISK transaction to your friend from a known ISK seller prior to beeing hacked. So it's well clear where the keylogger came from.
We had many poeple on the forum claiming not having bought ISK and even had GMs post and state clearly what evidence was found on that character and led to the ban.
Why would CCP ban an account without having a solid evidence. That wouldn't make any sense. I rather believe CCP who has no reason to lie or ban innocent accounts than to believe your corpmate who most likely has a reason to lie. |
 Taedrin Gallente Kushan Industrial
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Posted - 2009.08.22 21:26:00 - [ 18]
Posting to say that CCP does not delete data, ever.
Example: during unholy rage, CCP temporarily banned 6000 accounts for RMT for 30 days. According to you, they should have had their accounts permanently deleted.
CCP understands that many accounts were compromised due to keyloggers, so I *HIGHLY* doubt that they would simply delete an account because it was a part of RMT.
CCP's standard procedure for hacked accounts, I believe, is to suspend the account while they conduct an investigation and restore it. |
 Professor Tarantula Hedion University |
Posted - 2009.08.22 21:30:00 - [ 19]
It's always necessary to make a few examples of people in order to send a clear message. |
 Bazuka |
Posted - 2009.08.22 22:07:00 - [ 20]
OP your corpmate is lieing to you. |
 Pandemonium Heresy Amarr |
Posted - 2009.08.22 22:09:00 - [ 21]
Originally by: Ranger 1 There is a moral to this story, I think you'll figure it out...
He purchased isk from an RMT, this is a violation of the EULA.
Good luck.
Yeah, the most likely scenario of how they hacked him. Good luck indeed. |
 Malcanis Caldari Vanishing Point. The Initiative. |
Posted - 2009.08.22 22:18:00 - [ 22]
Originally by: Bazuka OP your corpmate is lieing to you.
Occam's Razor tells us this is sad but true. |
 Brusanan Sardaukar Merc Guild General Tso's Alliance |
Posted - 2009.08.23 00:08:00 - [ 23]
Edited by: Brusanan on 23/08/2009 00:08:10 Originally by: Kytanos Termek Nope, He got hacked BY a real money trader, as many people have been lately. that RMT cleaned out his account. then ccp banned him for "Selling his isk for real life cash" which is a violation of the EULA.
In short: He got hacked, hacker cleaned out account and sold it for real life dollars. He got blamed for the whole thing and banned.
You do realize that they have been hacking the accounts of people who buy isk from them, right? Your corpmate is lying to you. |
 Hereon Herinnger Gallente The Scope
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Posted - 2009.08.23 00:14:00 - [ 24]
Originally by: Blane Xero "due to current policy RTM ELUA violation result in iresverisble account banning, all data resulting to this account is removed from the servers within 7 days"
1. Too many typo's. CCP Don't ban you for "RTM" They ban you for "RMT". What do they care if you "Return to Manufacturer?". Neither do they ban you for ELUA whatever that is, they ban you for breaking the TOS and EULA.
Sadly the corporation resignation message makes it clear that means nothing. Something about "I hear by tender you my resignation". Written by CCP. "hear by". I'm afraid the rest points to the conclusion everyone else has drawn, though. |
 Clara Mismer Minmatar Gulfonodi Industries
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Posted - 2009.08.23 00:22:00 - [ 25]
No one here can know for sure unless they are the people involve or a GM that has acess and tools to look into it. That happens from a petition - so the process is started let it runit's course. |
 Estel Arador |
Posted - 2009.08.23 00:57:00 - [ 26]
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 Saartje Sarel |
Posted - 2009.08.23 09:41:00 - [ 27]
Edited by: Saartje Sarel on 23/08/2009 09:44:01 Originally by: Krystal Vernet CCP can only act on what they have proof of.
well no, the problem seems to be that they can act arbitrarily and with zero consistency to wipe people out. banning an account, especially a long term paying account, should be a big deal not a casual lolz0r at GM HQ. its all academic anyway as you can just re-register using a GTC as anyone you like. so all it does is hurt individuals while the farmers carry on regardless .. I'm not saying I disagree with the zero tolerance policy, but they really should issue a warning for a first offence. if they did, and the op is talking sheet, then I apologize ccp. :P |
 Tippia Caldari Sunshine and Lollipops
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Posted - 2009.08.23 10:12:00 - [ 28]
Originally by: Kytanos Termek
Encase In case you have been living under a rock for the past 3 months. their are bad links on the forums that a bunch of key loggers posted lately.
…and funnily enough, no-one else who's been dumb enough to fall for those obvious attempts has had the problems you're describing. Could it be that the GMs understand the difference between that and… other activities? Could it be that your "friend" got his due for those other activities? Could it be that (as usual) we aren't getting the whole story here? |
 Mashie Saldana Minmatar Veto Corp |
Posted - 2009.08.23 10:16:00 - [ 29]
Edited by: Mashie Saldana on 23/08/2009 10:16:00 Let's hope the player in question demand full disclosure on the forums.
/me bring out the popcorns. |
 Malcanis Caldari Vanishing Point. The Initiative. |
Posted - 2009.08.23 10:34:00 - [ 30]
Originally by: Mashie Saldana Edited by: Mashie Saldana on 23/08/2009 10:16:00 Let's hope the player in question demand full disclosure on the forums.
/me bring out the popcorns.
Ooh, yeah, this. OP get your "friend" to post here and relinquish his right to confidentiality. Call the GM out. Then we'll see the facts of the matter... one way or the other. |